Universal Hotel Castell Royal

Canyamel 39.65805400, 3.44111900 , Avenida Costa Y Llobera, S/n (Show on Map)
8.7
Very Good


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Summary of reviewsUniversal Hotel Castell Royal is highly praised for its exceptional beachfront location in the quaint village of Canyamel, Mallorca. Guests enjoy direct access to one of the island's best sandy beaches, ensuring a tranquil and picturesque environment perfect for relaxation. The hotel’s setting provides stunning views of the bay and surrounding nature, making it an ideal choice for families and those seeking a peaceful getaway. The modern facilities, along with friendly and accommodating staff, further enhance the overall experience.

The breakfast offerings at the hotel are particularly notable, with guests frequently highlighting the excellent variety and quality of the buffet. An ample selection of fresh local products and the attention of the friendly staff contribute to a superb dining experience that consistently exceeds expectations. Dinner options receive mixed reviews, with appreciation for the buffet's diversity and delicious flavors, although some guests desire more variety and consistent quality.

Rooms at Universal Hotel Castell Royal are celebrated for their cleanliness and modern comforts, offering breathtaking ocean views from private balconies. While some rooms may be on the smaller side, they are well-equipped and ideal for relaxing after a day on the beach. The hotel's unwavering commitment to cleanliness extends to both the rooms and common areas, earning widespread praise from guests.

The staff at Universal Hotel Castell Royal stand out for their warmth and professionalism, contributing significantly to a welcoming atmosphere. Guests often commend the courteous and attentive nature of the entire team, from receptionists to chefs and pool bar staff, who all strive to ensure a memorable stay.

While some amenities such as Wi-Fi require an additional fee, and opinions on bed comfort vary, the overall consensus underscores the hotel’s enviable beachfront setting, friendly staff, and exceptional cleanliness. This makes Universal Hotel Castell Royal a favored choice for travelers seeking a serene and scenic beach holiday.
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Hotel near The Beach
This hotel is steps from Playa de Canyamel and offers rooms with sea views.

4-Star Hotel
This recently renovated hotel is set on Canyamel's seafront, right next to a sandy beach. It features an outdoor swimming pool, a buffet restaurant, and a lounge bar. The rooms are clean and modern, with nice ocean views.

Hotel with Outdoor Pool
Located on the seafront, this hotel features an outdoor swimming pool with sun loungers and umbrellas, and a poolside bar.

Luxury Hotel

Hotel near Golf Courses

Beachfront Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Business Hotel

Room Types
Twin Room with Sea View This bright, air-conditioned room is decorated in green tones. It has a flat-screen TV, a fridge and a private bathroom with a hairdryer. Most rooms offer sea views and connecting rooms are available.

Twin Room with Sea View (2 Adults + 1 Child) This bright, air-conditioned room is decorated in green tones. It has a flat-screen TV, a fridge and a private bathroom with a hairdryer. Most rooms offer sea views and connecting rooms are available.

Junior Suite with Sea View The suite offers air conditioning, a private entrance, a balcony with sea views as well as a private bathroom boasting a bath.

Junior Suite with Sea View (2 Adults + 1 Child) This twin room has a balcony and TV.

Junior Suite with Sea View (2 Adults + 2 Children) Boasting a private entrance, this air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a hairdryer. Featuring a balcony with sea views, this suite also features a coffee machine and a flat-screen TV. The unit has 4 beds.

Double Room with Panoramic Sea View The double room offers air conditioning, a private entrance, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 2 beds.

Economy Double Room The double room features air conditioning, a private entrance, a balcony with pool views as well as a private bathroom boasting a bath. The unit has 2 beds.

Family Room The family room features air conditioning, a private entrance, as well as a private bathroom boasting a bath and a hairdryer. The unit has 2 beds and 2 futons.

Guest Reviews
8.7
Very Good
Location
Universal Hotel Castell Royal boasts an enviable location, directly on one of the best sandy beaches Mallorca has to offer. Nestled in the quaint village of Canyamel, guests are surrounded by stunning natural beauty, with easy access to a calm and serene bay. The hotel's setting is perfect for those seeking tranquility and relaxation, offering a picturesque view over the bay and sea. The proximity to the beach makes it ideal for family vacations, with clean sands and a gently sloping shoreline. The area surrounding the hotel is quiet, yet guests can conveniently reach livelier spots within minutes, making the location both peaceful and well-connected.

Guests consistently praise the hotel's beachfront positioning, which allows for breathtaking views, particularly from upper-floor rooms. The scenery combines a mix of sea views and mountain vistas, providing a truly idyllic environment. The modern facilities complement the superb seaside placement, while friendly, accommodating staff enhance the overall experience. Whether enjoying breakfast with a seaside view or relaxing by the pool, the location ensures a quintessential beach holiday experience. For visitors yearning for a serene escape enhanced by remarkable views, Universal Hotel Castell Royal stands as a top choice in Mallorca.

Breakfast
Universal Hotel Castell Royal seems to have impressed guests with its breakfast offerings. Reviews frequently highlight the excellent variety and quality of the breakfast buffet, emphasizing a large selection that caters to all tastes. The assortment includes ample fresh local products, fruits, salads, and sweets, making it a hit among visitors. Despite being described as somewhat repetitive by a few, the diversity and abundance ensure a satisfying start to the day. Many appreciated the delicious flavors and the extensive options available, often noting it was better than the other meals served at the hotel. Breakfasts are consistently described as superb and rich, meeting high expectations with an excellent balance of quantity and quality. The appealing atmosphere, alongside an incredible view and proximity to the beach, enhances the dining experience. Guests also praise the attentive and friendly staff who contribute to maintaining a well-stocked and inviting buffet, no matter the time of attendance. Overall, Universal Hotel Castell Royal’s breakfast earns high marks for its excellence and variety, leaving guests well-prepared for their day of exploration or relaxation.

Dinner
Dinners at Universal Hotel Castell Royal receive a mix of opinions from guests, who generally appreciate the quality and variety of the food offered. The buffet often impresses with its diversity, featuring both international and local dishes that satisfy various palates. Many guests highlight the delicious flavors and commend the friendly, attentive staff, praising specific items like the delectable paellas.

However, there are criticisms concerning the limited selection and repetitive nature of the buffet, with some guests finding the variety lacking and the food quality inconsistent with a four-star rating. The buffet is sometimes served lukewarm, which detracts from the overall dining experience.

Another common point raised by visitors is the restaurant's schedule, with dinner times considered too early for vacationers preferring a more leisurely meal. There is also discomfort with the billing policy for water during dinners and the occasional mislabeling of buffet items.

Despite these shortcomings, many travelers find the dining experience at Universal Hotel Castell Royal satisfying for its price, with tasty meals and a decent assortment of options that cater to both varied tastes and dietary preferences.

Rooms
Universal Hotel Castell Royal is a delightful accommodation option for travelers seeking stunning ocean vistas and modern comforts. Guests consistently highlight the spectacular views of the sea from their rooms, which can be enjoyed from private balconies that often overlook the pristine beach. The hotel excels in cleanliness, with rooms being described as very clean and well-maintained. Many note the modern furnishings and high standard of the recent renovations, which enhance the overall appeal of the rooms. Despite some rooms being on the smaller side, they maintain a cozy and comfortable atmosphere, suitable for two people, with sufficient space in many cases. The rooms are well-equipped with modern amenities and are complemented by air-conditioning, making them a comfortable retreat after a day in the sun. Guests appreciate the soundproofed windows that offer a peaceful ambiance, allowing them to relax either with the gentle sound of the waves or in silence, as preferred. The hotel's top-notch daily cleaning service further enhances the guest experience by ensuring that rooms remain spotless. Overall, Universal Hotel Castell Royal offers a clean, comfortable, and modern stay, boasting unparalleled views of the sea that consistently leave guests in awe.

Beds
Universal Hotel Castell Royal offers a mixed experience when it comes to the comfort of its beds. A number of guests found the beds to be comfortable, with several highlighting clean and comfortable bedding as well as great beds. However, the hotel does face criticism regarding the quality of its mattresses and pillows. Some reviews point to mattresses being too hard or even lumpy, which can make for an uncomfortable sleep experience. The bedding, while described as very good by some, is not universally praised, with some witnessing a lack of comfort. Tall guests may find the beds too short to their liking. With opinions varying greatly about the firmness and comfort of the mattresses, it appears that one's sleep experience at this hotel may heavily depend on individual preferences and expectations.

Cleanliness
Universal Hotel Castell Royal consistently earns high praise for its exceptional cleanliness, with guests frequently noting the immaculate state of both rooms and common areas. The hotel impresses with spotless facilities, including newly refurbished and spacious interiors. Daily cleaning is conducted to guests' complete satisfaction, ensuring that everything remains tidy and well-maintained. The cleanliness extends beyond the interiors to the beach area and pool restrooms, which are kept in pristine condition. Complementing the hotel's impeccable standards is a friendly and efficient staff who warmly contribute to the overall welcoming and pleasant atmosphere of the establishment. This commitment to cleanliness and hospitality makes the Universal Hotel Castell Royal a standout choice for travelers seeking a pleasant and worry-free stay.

Staff
At Universal Hotel Castell Royal, visitors consistently praise the exceptionally friendly and professional staff. Guests are welcomed with a warm greeting upon arrival, setting a positive tone for their stay. The team is noted for being attentive and always available, delighting guests with their courteous and helpful nature. From the accommodating receptionists to the charming chef and even the gardeners and lifeguards, everyone is commended for their dedication and kindness.

The staff's warmth is contagious, as they strive to ensure all guests feel valued and supported throughout their visit. Their diligence extends to maintaining well-kept rooms and offering a good range of quality buffet food and drinks. Special mentions for team members like Juan and Dario highlight the personalized interaction and care offered, which leaves a lasting impression on guests. Overall, the staff's expert service and friendly demeanor greatly enhance the guest experience, contributing to the hotel's welcoming atmosphere.

Wi-Fi
The Wi-Fi experience at Universal Hotel Castell Royal presents a mixed picture. While some guests appreciate the availability of good and fast Wi-Fi, others highlight that it is a service that incurs an additional cost. The necessity to pay for both Wi-Fi and the safe during the stay is noted, with some reviews indicating that the absence of free Wi-Fi is a downside. Additionally, a few guests found the Wi-Fi to be completely useless or did not comment on it at all. This suggests that while the hotel provides internet access, it may require an upgrade to meet the expectations of all its guests more consistently.

Pool
The Universal Hotel Castell Royal offers a welcoming and well-maintained pool area, ideal for a relaxing beach holiday. The pool is notably clean and large enough for swimming laps, providing a pleasant retreat for guests. The surrounding outdoor area is nicely arranged, adding to the appeal for those seeking tranquility. Guests appreciate the direct beach access from the hotel, allowing seamless transitions between ocean swims and poolside lounging. While the pool hours could be extended, visitors commend the excellent quality of the water and the cleanliness of the pool and its restrooms. The friendly pool bar staff, including members like Maka, Loida, Oscar, and Rocio, add to the enjoyable atmosphere with their outstanding service. The hotel combines modern facilities, a helpful team, and rooms with views, enhancing the overall experience. Dining options at the restaurant, especially the breakfast and dinner offerings, receive positive feedback. However, there is a note that poolside amenities, such as sunbeds and towels, incur additional charges. Despite this, it remains a favored spot for those looking to unwind by the pool with a stunning beach backdrop.

Beach
Nestled in a serene and picturesque location, Universal Hotel Castell Royal offers guests an enviable proximity to a stunning sandy beach. Just steps away from the hotel grounds, the beach is lauded for its beauty and cleanliness, perfect for swimming with its gentle slope into the sea, making it ideal for families with children. Guests enjoy direct access to this public beach, which is thoroughly cleaned every morning, ensuring a pristine environment. The beach's location provides a tranquil escape, much quieter than busier resorts like Palma, allowing visitors to soak in the magnificent sea views without the crowd. While the beach is small, it offers a charming, less crowded experience with ample opportunities to relax on the sandy shores or explore nearby beautiful beaches just a short drive away. Despite the extra cost for sunbed and towel rentals, the beach's natural allure and the hotel's exceptional beachfront position make it a delightful spot for guests seeking both comfort and scenic beauty.

Family
Universal Hotel Castell Royal offers an ideal setting for family vacations, especially for those traveling with children. The hotel's location is superb, being super close to the beach, making it great for a relaxing holiday by the sea. This family-friendly spot caters particularly well to families with teenagers, providing a quiet environment with a modern and well-structured setup. Guests appreciate the hotel's commitment to sustainability, which adds to its appeal. The tranquility, cleanliness, and comfort of the hotel, along with the kindness of the staff, contribute to an enjoyable stay. With its focus on comfort and convenience, Universal Hotel Castell Royal is perfect for families looking for a peaceful getaway.

4 Star
Universal Hotel Castell Royal presents itself with a mix of strengths and areas for improvement within its four-star rating. It boasts an enviable location directly on the beach, which is a standout feature for many guests. The culinary offerings receive positive remarks, with food being highlighted as a priority at the hotel. However, some guests feel the dining experience does not consistently meet the expectations of a 4-star establishment, citing the quality of food as occasionally mediocre.

The hotel's amenities evoke a mixed response, with some visitors feeling inconvenienced by additional charges for essentials like sunbeds, beach towels, and Wi-Fi, which they believe should be included in the standard service for a four-star hotel. The decor and overall services are perceived differently by guests, with some considering them appropriate for the rating, while others find them lacking and more in line with a three-star experience.

Despite these critiques, Universal Hotel Castell Royal is noted as the best in comparison to other four-star hotels visited during some guests' stays, though there are indications of room for growth in terms of modernizing its facilities and services to align with contemporary four-star standards.

Beachfront
Universal Hotel Castell Royal boasts an enviable beachfront location, offering guests direct access to the tranquil and calming sea. Nestled right by the shore, visitors enjoy spectacular views and the ease of stepping straight onto the sand. The hotel's setting is described as a dream, with its proximity to both the beach and the serene area where a protected natural river flows by. Additionally, its location near the Caves of Arta and just a short drive from Mallorca's main coves and beaches highlights its excellent position for exploring the area. With such a remarkable spot, guests are perfectly positioned to enjoy both relaxation and adventure amidst the stunning surroundings.


Yes, Universal Hotel Castell Royal has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Universal Hotel Castell Royal.

No, Universal Hotel Castell Royal doesn't allow dogs.

No, parking facilities aren't available at Universal Hotel Castell Royal.

No, Universal Hotel Castell Royal doesn't have a gym.

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