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Summary of reviewsUniversal Hotel Laguna is highly acclaimed for its outstanding beachfront location, offering guests direct access to a tranquil beach with breathtaking sea views from the rooms. Families particularly appreciate the proximity to the quiet beach, enhancing the serene atmosphere. The hotel's prime positioning alongside a varied and complete breakfast adds excellent value for money, offering a relaxing morning vibe with ocean vistas.
The breakfast receives commendations for its extensive selection and quality, ensuring a satisfying dining experience with a diverse array of sweet and savory options. The dinner buffet is equally lauded for its refined dishes and attentive service, with a vast selection that includes marinated fish and delightful desserts, cementing the hotel as a dining destination amidst serene surroundings.
Rooms at Universal Hotel Laguna are well-maintained and equipped for comfort, featuring direct sea views and balconies. While some find the room sizes varied, the overall cleanliness and maintenance standards impress guests. The friendly staff contributes significantly to the positive experience, noted for their exceptional hospitality and attentiveness.
The pool area provides a peaceful retreat for relaxation, complemented by the serene environment and nearby shops. The idyllic beachfront setting, coupled with welcoming staff, offers families an ideal escape. The children's club and family-oriented activities further enhance its appeal, ensuring families feel cared for throughout their stay.
Although beds receive mixed reviews, the hotel's location and picturesque setting make it an attractive choice. Universal Hotel Laguna stands out for its unbeatable beachfront experience and hospitable environment, making it a preferred destination for those seeking relaxation and excellent service amidst stunning surroundings. Show more
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4-Star Hotel
This hotel offers direct beachfront access with stunning sea views. It features an outdoor swimming pool, garden, and terrace, along with a restaurant and bar. Guests appreciate the cleanliness, excellent location, and friendly service.
Hotel with Outdoor Pool
Facing the beachfront, this hotel provides an outdoor swimming pool, garden, and terrace for guests to enjoy.
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Cheap Hotel
Room Types
Standard Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a bath and a hairdryer. Boasting a balcony with city views, this twin room also features air conditioning and a flat-screen TV. The unit has 2 beds.
Double Room with Sea ViewFeaturing free toiletries, this double room includes a private bathroom with a bath and a hairdryer. Boasting a balcony with sea views, this double room also features air conditioning and a flat-screen TV. The unit has 2 beds.
Superior Double RoomThe spacious double room features air conditioning, a coffee machine, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 2 beds.
Standard Single RoomProviding free toiletries, this single room includes a private bathroom with a bath and a hairdryer. Featuring a balcony with garden views, this single room also provides air conditioning and a flat-screen TV. The unit offers 1 bed.
Standard Twin Room (2 Adults + 1 Child)Featuring free toiletries, this twin room includes a private bathroom with a bath and a hairdryer. Boasting a balcony with city views, this twin room also features air conditioning and a flat-screen TV. The unit has 2 beds and 1 futon.
Double or Twin Room with Sea View (2 Adults + 1 Child)Providing free toiletries, this twin room includes a private bathroom with a bath and a hairdryer. Featuring a balcony with sea views, this twin room also provides air conditioning and a flat-screen TV. The unit offers 2 beds and 1 futon.
Deluxe Double Room with Sea ViewProviding free toiletries, this double room includes a private bathroom with a bath and a hairdryer. Featuring a balcony with sea views, this double room also provides air conditioning and a flat-screen TV. The unit offers 2 beds.
Guest Reviews
Location
Universal Hotel Laguna is celebrated for its outstanding beachfront location, offering guests direct access to a stunning, tranquil beach that’s less frequented by tourists. Positioned right in front of the sea, this hotel provides breathtaking views from the guest rooms, allowing visitors to unwind while soaking in the beauty of the seascape. The proximity to the beach makes it an ideal choice for families seeking a relaxing seaside getaway. Guests frequently praise the hotel's prime positioning as superb and unbeatable, enhancing the overall experience with its idyllic setting.
The location is further complemented by a varied and complete breakfast, which adds to the relaxing morning vibe as guests enjoy their meals with ocean vistas. Excellent value for money is highlighted by many, with the hotel's offerings balancing well with its prime coastal setting. One can find peace and comfort in the family-run atmosphere, where warm hospitality meets the picturesque environment. Overall, Universal Hotel Laguna's exceptional location, just steps away from the shimmering waters, stands as a significant draw for guests seeking a peaceful retreat.
Breakfast
The breakfast experience at Universal Hotel Laguna receives high praise for its extensive selection and quality. Guests consistently highlight the very good breakfast with its wide range of options, ensuring that all tastes are catered to. Many guests describe the breakfast as plentiful, varied, and delicious, pointing out that the variety includes both sweet and savory options. The breakfast buffet is commended for its excellent and diverse food items, contributing to a satisfying dining experience. While some mention that the offerings can be similar day-to-day, the overall sentiment is positive, with excellent service and a beautifully maintained facility enhancing the meal experience.
Dinner
Universal Hotel Laguna is highly regarded for its remarkable dining experiences. Guests frequently praise the extensive and varied dinner buffet, which offers an excellent choice of refined dishes, including highlights like marinated fish such as tuna and salmon. The quality of the food consistently impresses visitors, with many describing it as amazing and very tasty. The dinner buffet is abundant and features a good variety of meals, including delightful options like ice cream.
The dining staff also contributes positively to the experience, noted for their friendliness and attentive service. While some mention the high cost of drinks at dinner, the overall opinion of the dinner is favorable, with guests appreciating both the variety and quality of the offerings. The culinary experience at Universal Hotel Laguna stands out, complementing its lovely location and proximity to beautiful beaches, making it a dining destination worth considering for travelers seeking excellent cuisine amidst serene surroundings.
Rooms
Universal Hotel Laguna offers an array of well-maintained and beautifully equipped rooms that prioritize cleanliness and comfort. Many guests appreciate the direct sea views and balconies, creating a tranquil atmosphere perfect for relaxation. While some rooms are noted for being spacious, others might be considered somewhat cramped, though they manage to fulfill guest needs with ample wardrobes and large bathrooms. The availability of double rooms with bathtubs is a welcomed feature for those seeking extra luxury. The beds generally offer comfort, although some find the mattresses less than ideal. Despite some mentions of outdated elements and an unpleasant sewage odor, the overall experience remains positive, thanks to the hotel's proximity to the beach and serene surroundings. Adjustable air conditioning is not possible, which might be a drawback for some, particularly when rooms are under direct sunlight until early afternoon. Nonetheless, the well-kept rooms and picturesque setting make Universal Hotel Laguna a consistent choice for those seeking both convenience and a stunning view.
Beds
Universal Hotel Laguna provides a charming escape in a small beach town known for its lovely beach and convenient access to nearby coves. While guests have varied experiences with the hotel beds, there are mentions of comfort that highlight a positive aspect. The location offers great value for money, making it an attractive choice for visitors eager to explore the coastal attractions without compromising on proximity. While some reviews describe the beds as hard or small, others have found comfort in their experience, suggesting a mixed reception.
Cleanliness
Universal Hotel Laguna impresses travelers with its exceptional standards of cleanliness and maintenance. Guests consistently highlight the immaculately neat and clean rooms, which are maintained daily with great care. The hotel presents a pristine environment, extending this attention to cleanliness beyond the rooms to all areas, including the adjacent beach. Visitors describe the entire facility as well-maintained and beautifully renovated, enhancing the overall experience with its pleasant atmosphere. The friendly staff at Universal Hotel Laguna further contribute to the satisfaction of guests, ensuring that cleanliness is upheld throughout the hotel. This dedication to maintaining a spotless environment earns high praise and sets the hotel apart as a top choice for those seeking a clean and comfortable stay.
Staff
Universal Hotel Laguna prides itself on a remarkable team that garners consistent praise from its guests. Visitors often highlight the exceptionally friendly and welcoming nature of the entire staff, who are committed to making every guest feel at home. The reception, often noted for its super polite and helpful demeanor, leaves a lasting impression with its attentive service and willingness to assist throughout the guests' stay. Notably, staff members such as Antony, Rocio, and Jean Pierre receive accolades for their warmth and professionalism, making interactions memorable and pleasant.
Special mention is given to José and Míriam at reception, whose kindness enhances the check-in and check-out processes. The hotel's personnel demonstrate an impressive ability to cater to dietary restrictions, showcasing their attentiveness and adaptability. Guests find comfort in knowing the reception staff is always ready to provide advice and assistance, creating an environment of trust and reliability.
Overall, the team at Universal Hotel Laguna is described as fantastically friendly, hospitable, and caring, consistently delivering top-notch service that reflects their human value and dedication to quality. This commitment adds a personal touch to the guest experience, ensuring that stays are both enjoyable and stress-free.
Pool
The Universal Hotel Laguna features a large and refreshing pool that offers a pleasant experience for guests seeking relaxation. Situated in a quiet location, it provides a peaceful setting for enjoying leisure time by the water. The pool area includes sun loungers that can be reserved in advance for a small fee, allowing guests to choose their preferred spot either by the pool or on the lawn with natural shade. While the pool can become quite full, especially with children, guests will still find it a lovely setting to unwind. Nearby shops add convenience to the hotel's serene environment, though the nighttime entertainment may bring a significant amount of noise.
Beach
Nestled in an idyllic beachfront setting, Universal Hotel Laguna boasts a location that is quite literally steps away from the sea, offering guests the ultimate seaside escape. The hotel is perfectly situated for those looking to enjoy the sand and surf, with direct beach access that enhances the appeal for families seeking a tranquil vacation. Visitors are met with a very friendly and harmonious staff, complementing the enchanting environment that surrounds them. Beyond the beach, the charming small beach town offers a relaxing atmosphere, ideal for unwinding. Though early morning leaf blowing might briefly disrupt the serenity, the panoramic sea views from the balcony more than compensate for it. With ample parking space and cozy beach vibes, the destination offers an exceptional beachfront experience characterized by its unbeatable location and welcoming ambiance.
Family
Universal Hotel Laguna offers a welcoming and peaceful environment that is ideal for families, particularly those with young children. The hotel's child-friendly amenities are thoughtfully designed, which makes it perfect for a family vacation. It provides a comfortable setting even for families traveling with babies, as the facilities are accommodating and the staff attentive. The children's club stands out with its daily professional animation management, offering a variety of activities that are popular among families and kids. The familial atmosphere, enhanced by the owner's close attention to guest needs, ensures that families feel well cared for throughout their stay. Its ideal location further enhances its appeal as a top choice for a family getaway. Despite some activities overlapping with adult hours, the overall experience is characterized by the peace and family-oriented offerings.
Yes, Universal Hotel Laguna has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Universal Hotel Laguna.
No, Universal Hotel Laguna doesn't allow dogs.
No, parking facilities aren't available at Universal Hotel Laguna.