Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsComfort Suites Carlsbad emerges as a highly regarded hotel choice for travelers seeking comfort, convenience, and a welcoming atmosphere. Situated on the north side of Carlsbad, the hotel offers ideal accessibility to popular local attractions such as Carlsbad Caverns and the Living Desert Zoo, making it a perfect base for explorers. Its location, right on the highway yet quiet and family-friendly, provides ample parking and easy access to shopping and dining options, contributing to the overall convenience of guests.
The hotel is praised for its exceptional breakfast experience, which includes a wide range of delicious options like scrambled eggs, sausage, pancakes, and more, ensuring there's something for everyone. The breakfast selection is well-maintained, with attentive staff enhancing the morning experience, and unique touches like a popcorn machine and evening treats further delight guests.
Comfort Suites Carlsbad garners commendations for the quality and design of its rooms, which are spacious, clean, and equipped with convenient amenities like mini fridges and microwaves. Guests enjoy restful sleep thanks to comfortable bedding and a quiet environment. The staff at Comfort Suites Carlsbad consistently receive high praise for their professionalism, warmth, and attentiveness, enhancing the overall guest experience. Their efficiency and friendliness leave a lasting impression on visitors, making them feel at home.
The hotel is notable for its outstanding cleanliness, with guests frequently highlighting the immaculate condition of the rooms and facilities. Additionally, guests appreciate amenities such as the reliable Wi-Fi, well-equipped gym, and relaxing pool area, despite occasional maintenance concerns.
Comfort Suites Carlsbad proves to be an ideal choice for families, offering spacious suites, thoughtful amenities, and a welcoming atmosphere. Its appeal extends beyond families to those seeking a convenient and comfortable stay, outshining typical expectations for its three-star rating. Despite being perceived as slightly pricey, the hotel provides excellent value by delivering a superior experience, marked by cleanliness, comfort, and attentive service. Show more
Read review summaries for all categories
Categories
3-Star Hotel
This hotel is known for its cleanliness, spacious rooms, and exceeding expectations for a 3-star property. Guests consistently commend the hotel for its large, clean, and quiet accommodations and friendly staff.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Room Types
King SuiteA seating area with a sofa, a flat-screen cable TV and an en suite bathroom equipped with a hairdryer are offered in this air conditioned suite. A microwave, a small refrigerator and coffee-making facilities are also included.
Queen Suite with Two Queen BedsA seating area with a sofa, a flat-screen cable TV and an en suite bathroom equipped with a hairdryer are offered in this air conditioned suite. A microwave, a small refrigerator and coffee-making facilities are also included.
Queen Suite with Two Queen Beds and Sofa Bed - Non-SmokingThis air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.
Suite with Two Queen Beds - Accessible/Non-SmokingProviding free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. This wheelchair accessible suite features air conditioning, a seating area with a flat-screen TV and an adapted bath.
King Suite with Accessible Tub - Accessible/Non-SmokingOffering free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. This wheelchair accessible suite has air conditioning, a seating area with a flat-screen TV and an adapted bath.
King Suite with Roll-in-Shower - Accessible/Non-SmokingProviding free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. This wheelchair accessible suite features air conditioning, a seating area with a flat-screen TV and an adapted bath.
Guest Reviews
9.0
Excellent
Location
Located on the north side of Carlsbad, Comfort Suites Carlsbad boasts a prime spot that suits a variety of visitor needs. Its proximity to well-known attractions like Carlsbad Caverns and the Living Desert Zoo makes it an ideal choice for explorers. Visitors agree that the location offers easy access to numerous attractions and is conveniently situated right on the highway, facilitating visits to sites like Guadalupe National Park and the local zoo. Though positioned on the edge of town, the hotel offers ample parking, ensuring smooth exploration of Carlsbad’s facilities, eateries, and shops. Guests highlight the convenience of nearby commercial options, providing easy access to shopping and dining. The quiet surroundings, combined with the clean and comfortable environment of the hotel, contribute to a family-friendly atmosphere appreciated by many. Despite its slightly peripheral location, the hotel’s accessibility and welcoming maintenance make it a standout choice for those seeking both convenience and comfort during their stay.
Breakfast
Comfort Suites Carlsbad offers a commendable breakfast experience, consistently praised by guests for its variety and quality. The breakfast includes a wide range of options, ensuring there's something for everyone. Guests have highlighted a selection that comprises hot items like scrambled eggs, sausage, bacon, biscuits and gravy, as well as continental choices such as cereal, fruit, yogurt, and pastries. The availability of waffles and pancakes is particularly popular with families and children. Coffee, tea, and other beverages are readily available, contributing to a satisfying start to the day.
Many guests appreciated the breakfast as being above average for hotel fare, noting that it is well-stocked and remains plentiful throughout the breakfast hours. The freshness and taste of the offerings have been consistently noted, with reviews often referring to the breakfast as fabulous and astounding. Attentive staff members enhance the experience, maintaining cleanliness and providing friendly service, even accommodating pandemic safety measures by serving guests.
The inclusion of a popcorn machine and special evening treats like pizza have also been enjoyed by guests, adding to the hotel’s appeal. Overall, the breakfast at Comfort Suites Carlsbad stands out as a delightful and integral part of the hotel's offering, leaving guests satisfied and ready to tackle their day.
Rooms
Comfort Suites Carlsbad has garnered flattering feedback from its guests, primarily highlighting the exceptional quality and design of its rooms. The accommodations are consistently described as spacious and clean, providing ample room for families and groups. Many guests appreciated the convenient amenities such as mini fridges, microwaves, and coffee makers that enhance the overall comfort during their stay. The bedding is noted for its remarkable comfort, with various pillow options contributing to restful sleep. The rooms offer a modern aesthetic, often featuring a separate sitting area, sometimes with a sofa that converts into a bed, and large bathrooms with real showers instead of tubs, further heightening the sense of luxury.
Guests have expressed satisfaction with the cleanliness and quietness of the rooms, which create a relaxing atmosphere. The hotel’s location is deemed convenient, with easy access to local attractions, making it an ideal base for exploring Carlsbad. Furthermore, the front desk staff is consistently praised for their professionalism and welcoming demeanor, ensuring a pleasant check-in experience. Overall, Comfort Suites Carlsbad is lauded for delivering a comfortable and clean environment, surpassing expectations with its room size and inviting decor.
Beds
Visitors to Comfort Suites Carlsbad consistently praise the hotel for its exceptionally comfortable beds, often deemed some of the most comfortable encountered during their travels. Guests highlight the high-quality bedding and pillows, which contribute to a restful night's sleep. Many express admiration for the bed linen, noting its softness and comfort. Although a few remarked on the beds being too firm for their liking, the overwhelming sentiment is one of satisfaction with the comfort level provided. The commendable attention to detail extends beyond bedding, as the rooms are described as clean and comfortable, creating a harmonious environment for relaxation. Additionally, staff receive positive mentions for their excellent service, further enhancing the overall guest experience at this well-regarded establishment.
Cleanliness
Comfort Suites Carlsbad stands out for its exceptional cleanliness and overall guest satisfaction. Visitors consistently praise the hotel for its immaculate rooms, emphasizing the spotlessly clean and well-maintained state of the entire facility. The spacious and comfortable accommodations, which include modern and up-to-date rooms, contribute to a pleasant experience.
Guests also appreciate the friendly and accommodating staff, who enhance the overall welcoming atmosphere of the hotel. The property itself is noted for being impressively kept, with the cleanliness extending to various amenities such as the pool and breakfast station. The clean environment is complemented by the hotel's convenient location and the sense of safety and comfort it provides. Whether it's the rejuvenating quiet of the rooms or the abundant breakfast offerings, guests leave impressed by the meticulous attention given to maintain high standards of cleanliness and comfort throughout their stay.
Staff
Comfort Suites Carlsbad leaves an indelible impression on guests primarily due to its remarkable staff. Visitors consistently praise the team for its attentiveness, friendliness, and professionalism. Throughout various interactions, from the front desk to housekeeping, the warmth and helpfulness extended by the staff are notable. Whether navigating check-in processes or addressing specific guest needs, staff members exemplify efficiency and commitment to service excellence.
The front desk personnel stand out for their politeness and willingness to assist, ensuring that check-ins are swift and seamless. The dedication extends to resolving any issues guests may face, maintaining a courteous and patient demeanor throughout. In particular, individuals like Art are mentioned for their exceptional friendliness and helpfulness in making guests feel welcomed.
The hospitable atmosphere permeates all levels of interaction in the hotel, with staff going above and beyond to enhance the comfort and enjoyment of the stay. This extends to the breakfast room, where attendants are notably friendly and helpful, ensuring guests start their day positively. The professional approach of the entire team underscores an attentiveness to detail, with staff members often taking proactive steps to address concerns promptly, such as managing disturbances from neighboring rooms upon request.
Visitors frequently highlight the staff's ability to make them feel at home, contributing significantly to the overall experience at Comfort Suites Carlsbad. The positive experiences with the staff, combined with clean and comfortable rooms, make for a balanced and enjoyable stay that consistently exceeds expectations. This dedication to providing outstanding service undoubtedly plays a key role in ensuring guests leave with favorable impressions and memories of their time at the hotel.
Wi-Fi
When it comes to staying connected at Comfort Suites Carlsbad, the experience seems mixed. Some guests were impressed by the fast and reliable internet, noting it as a significant plus during their stay. The high-speed Wi-Fi was frequently appreciated by those who were able to use it without any issues, contributing to a hassle-free experience. However, for some visitors, Wi-Fi availability was inconsistent, with instances of it being unavailable at times or cutting out unexpectedly. While these disruptions, including sporadic effects on the TV signal, were a challenge for certain guests, the overall consensus for those who enjoyed a stable connection was positive.
Gym
Comfort Suites Carlsbad offers guests a pleasant fitness experience characterized by a well-equipped gym and a relaxing pool area. The fitness center is noted for its accessibility around the clock, making it convenient for guests to fit exercise into any schedule. While it may not be expansive, the gym covers all the essentials, featuring a good selection of weights, including dumbbells up to 45 pounds and a curl bar, along with standard cardio machines that cater well to most workout routines.
The pool area contributes to the hotel's appeal, providing a soothing escape with its inviting hot tub and generally well-maintained facilities. Guests often describe the pool as a nice and relaxing spot to unwind, despite occasional remarks about its cool temperature. Some concerns have been noted about black mold in the pool area, indicating room for improvement in maintenance. Overall, the combination of a satisfactory gym and appealing pool area enhances the quality of stay, supported by the very friendly staff that adds to the welcoming atmosphere.
Pool
Comfort Suites Carlsbad offers a delightful pool experience that guests frequently appreciate. The pool and hot tub area is consistently praised for its pleasant setup and beautiful landscaping, providing a welcome retreat at the end of a long day. Open as early as 6:00 am and closing at midnight, the pool accommodates both early risers and night owls, making it an ideal spot for a refreshing swim at almost any time. Guests often highlight the cleanliness and comfort of the pool, describing it as warm and clean, and perfectly cooling on hot days. Families, in particular, find joy in the pool, citing it as a highlight of their stay, with children enjoying every moment spent splashing around. Additionally, the hot tub offers a perfect place to unwind and rest tired feet. Despite occasional mentions of the pool needing more maintenance, the overall experience is positive, often enhanced by the hotel's friendly staff and pleasing amenities, such as a commendable breakfast selection.
Family
Comfort Suites Carlsbad emerges as a prime choice for families seeking a welcoming and accommodating atmosphere on their travels. The hotel receives high praise for its family-friendly features, which include spacious suites with two queen beds and a sofa bed, ensuring comfort for groups of varying sizes. Guests repeatedly commend the ample room provided by the suites, making it a perfect resting spot during road trips with children.
The thoughtful amenities, such as evening snacks of popcorn and afternoon fresh chocolate chip cookies, often become delightful highlights for younger guests. These touches, along with a nice pool and free breakfast, contribute to a joyful stay that caters to both kids and adults.
The warm, attentive service provided by staff further enhances the experience, often extending small gestures like extra goodies for children. These efforts contribute to a homey and relaxed ambiance, making families feel right at home.
Ideal for visits to nearby attractions such as the Caverns, Comfort Suites proves itself to be more than just a stopover, but a memorable part of the journey. Many families express satisfaction with the cleanliness and comfort offered throughout their stay, suggesting a return visit in the future.
3 Star
Comfort Suites Carlsbad proves to be an ideal choice for travelers seeking a convenient stopover in Carlsbad. Guests consistently commend the hotel for its cleanliness, spaciousness, and exceeding expectations for a property within its star rating. The rooms are notably larger and offer a higher standard compared to other well-known hotel chains, making it a surprisingly pleasant stay for many. Although the property's pricing may be considered high for its three-star status, guests find the overall experience to be very positive, with large, clean, and quiet accommodations. Staff members contribute to an easy and friendly experience, further enhancing its appeal. Comfort Suites is not just a good option for a stay in Carlsbad, but it also outshines typical expectations for similarly rated hotels, offering excellent value despite the higher cost.
Yes, Comfort Suites Carlsbad has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Comfort Suites Carlsbad.
No, Comfort Suites Carlsbad doesn't allow dogs.
No, parking facilities aren't available at Comfort Suites Carlsbad.