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Summary of reviewsThe Sleep Inn & Suites Carlsbad Caverns Area comes highly recommended, particularly for its strategic and convenient location near Carlsbad Caverns and various national parks. Situated on one of Carlsbad's main thoroughfares and surrounded by local dining options and stores, the hotel provides an ideal base for exploration with a proximity to local attractions, including nighttime bat sightings.
Guests are impressed with the breakfast offerings, which feature a wide variety of both hot and cold items, including scrambled eggs, sausage, waffles, yogurt, bagels and toast. Families and travelers particularly enjoy the well-stocked and cozy breakfast area, complemented by friendly and attentive staff.
The rooms at Sleep Inn & Suites are regularly praised for being clean, spacious and comfortable. Guests appreciate the large room and bathroom sizes and the exceptional comfort of the beds and pillows, which are often highlighted for their quality. While a few visitors noted minor maintenance needs, the consensus remains very positive with respect to room conditions.
Cleanliness is another strong point with many reviews highlighting the hotel's spotless property, including the entrance, breakfast area, lobby and individual rooms. The indoor pool is a well-maintained feature that adds to the hotel’s appeal.
The staff at Sleep Inn & Suites consistently receive high marks for their friendliness, helpfulness and professionalism. Named individuals like Cheyenne, Eddie and the manager Savannah, are often complimented, contributing to the efficient and pleasant service that enhances the guest experience.
The comfortable and clean beds also stand out, contributing significantly to guests' restful experiences. Many describe the beds as exceptionally comfortable, adding to the overall enjoyment of their stay.
Overall, Sleep Inn & Suites Carlsbad Caverns Area provides a welcoming, clean and comfortable experience with an excellent location, making it a favored choice for travelers exploring the Carlsbad area. Show more
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Categories
3-Star Hotel
This hotel offers an indoor pool and a fitness center. It's a comfortable option for travelers looking for standard amenities.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Free Wi-Fi
Business Hotel
Accessible Hotel
Hotel with Gym
Room Types
Standard King Room - Non-Smoking This room features a microwave, a small refrigerator and a coffee machine. A private bathroom also comes with a bath or shower.
Standard Queen Room with Two Queen Beds - Non-SmokingThis room features a microwave, a small refrigerator and a coffee machine. A private bathroom also comes with a bath or shower.
King Suite - Non-SmokingThis air-conditioned suite is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.
Standard Room - Non-SmokingProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides air conditioning, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.
Queen Room with Two Queen Beds - Non-SmokingThis air-conditioned family room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.
Queen Room with Two Queen Beds - Accessible/Non-Smoking This air-conditioned quadruple room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.
King Suite - Accessible/Non-SmokingThe air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. This suite has a tea and coffee maker, a wardrobe and a flat-screen TV with satellite channels. The unit offers 1 bed.
King Room with Accessible Tub - Accessible/Non-SmokingFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features air conditioning, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with satellite channels. The unit has 1 bed.
King Room with Roll-In Shower - Accessible/Non-SmokingThis air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Guest Reviews
8.3
Very Good
Location
The Sleep Inn & Suites Carlsbad Caverns Area boasts an excellent and convenient location, perfect for travelers eager to explore the Carlsbad Caverns and nearby national parks. Positioned on one of Carlsbad's main thoroughfares, the hotel is relatively close to the Caverns, about 20 miles away, making it an ideal base for day trips. Guests appreciate how simple it is to find, being next to a Dollar General and various small restaurants, providing well-lit dining options nearby. The proximity to local attractions, including spots to see the bats at night, makes it a preferred choice for many visitors. In addition to its favorable location, guests also note the friendly staff and good breakfast, adding to the overall positive experience.
Breakfast
The breakfast at Sleep Inn & Suites Carlsbad Caverns Area earns praise for its quality and variety with many guests finding it good, great or even amazing. The selection includes hot options like scrambled eggs, sausage, hash browns, waffles, as well as cold items such as yogurt, bagels and toast, ensuring there is something for everyone. Visitors appreciate the well-stocked and clean breakfast area with some highlighting the helpfulness and friendliness of the staff. Families, in particular, seem to enjoy the delicious offerings, including breakfast burritos. While some guests felt the need for more fruit or a bit more variety, the overall impression is of a satisfying and up-to-date breakfast experience.
Rooms
Sleep Inn & Suites Carlsbad Caverns Area consistently receives positive feedback for its rooms, which guests frequently describe as clean, spacious and comfortable. Many have noted the large size of the rooms and bathrooms, adding to the overall comfort of their stay. The beds and pillows often get special mentions for their exceptional comfort, enhancing guests' restful experience. While the rooms generally impress with their cleanliness and comfort, some guests have pointed out a need for minor updates, particularly in the bathrooms.
Despite a few isolated issues such as occasional maintenance needs or the room not being serviced during a multi-night stay, the overall sentiment remains positive with respect to the room conditions. The friendly and informative staff also contribute significantly to a pleasant experience by providing helpful information about local attractions, reinforcing the welcoming atmosphere of the hotel.
Beds
At Sleep Inn & Suites Carlsbad Caverns Area, guests consistently praise the beds for their outstanding comfort and cleanliness. Numerous reviews highlight the comfortable and clean beds with many guests describing them as extremely comfortable or even fantastic. The beds and pillows receive commendations for their softness, often equated to sleeping on a cloud. Visitors frequently mention that the beds are a significant factor in their enjoyable stay, noting how comfortable and plush the bedding feels. While one review mentioned the beds as awkward, the overall consensus strongly leans towards an excellent sleeping experience. The positive feedback suggests that Sleep Inn & Suites Carlsbad Caverns Area prioritizes providing a restful night's sleep with their high-quality beds and pillows.
Cleanliness
The Sleep Inn & Suites Carlsbad Caverns Area consistently receives high praise for its cleanliness. Guests frequently mention the clean entrance, breakfast area, lobby and common spaces. Reviewers often highlight the immaculate condition of both the hotel property and individual rooms, describing the accommodations as clean, comfortable and quiet. The bedding and pillows are particularly noted for being soft and clean, contributing to a restful stay. Additionally, the friendly and courteous staff add to the overall positive experience, making most interactions pleasant and helpful. The presence of an indoor pool is a notable feature that guests appreciate, adding to the attraction of the clean and well-maintained facilities. While a few isolated incidents of cleanliness issues in the bathrooms and hallways were mentioned, the overall sentiment remains positive with guests emphasizing value for money and a generally clean, calm and comfortable environment.
Staff
The staff at Sleep Inn & Suites Carlsbad Caverns Area received overwhelmingly positive reviews from guests. The team, including front desk clerks like Cheyenne and Eddie, were repeatedly described as exceptionally friendly, helpful and professional. The manager Savannah was noted for being gracious and responsive. Many guests commented on the quick and efficient check-in and check-out process, highlighting the kindness and professionalism of the staff. The breakfast received praise, often likened to dining in a restaurant, further enhanced by the attentive service provided by the hotel team. Overall, the staff at this hotel left a lasting impression of warmth and efficiency, contributing to a comfortable and pleasant stay.
No, Sleep Inn & Suites Carlsbad Caverns Area doesn't have any pool.
No, a spa isn't available at Sleep Inn & Suites Carlsbad Caverns Area.
No, Sleep Inn & Suites Carlsbad Caverns Area doesn't allow dogs.
No, parking facilities aren't available at Sleep Inn & Suites Carlsbad Caverns Area.
Yes, Sleep Inn & Suites Carlsbad Caverns Area has a gym.