Domo Casablanca
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Summary of reviewsDomo Casablanca enjoys favorable reviews for its strategic and convenient location, particularly for those traveling to or from the airport or spending time in the Sidi Maarouf or Californie areas. Its proximity to key transport points, such as the tram stop, main road and highway, along with nearby amenities like Carrefour, makes it highly accessible and practical. Despite being on the outskirts, the surrounding area is calm and clean, providing a pleasant escape from the city's hustle and bustle.
The breakfast service at Domo Casablanca has received mixed feedback with many guests praising the quality and variety of the offerings, describing the buffet as delicious, rich and complete. However, some have criticized the lack of diversity, limited vegan and vegetarian options and perceived high cost. There are also mentions of issues with the attentiveness of the breakfast staff, suggesting room for improvement to meet all guests' expectations.
Dinner service is well-regarded for its tasty and diverse menu with standout dishes like pastilla, paella and harira soup drawing particular praise. The restaurant staff's service is commendable, contributing to a positive dining experience albeit a few comments on slow service and the occasional feeling of the menu offerings being limited or reheated.
The rooms at Domo Casablanca are a highlight for many guests, who appreciate their spaciousness, elegant decor and hotel-like amenities. The modern and clean environment is frequently mentioned with comfortable beds and effective soundproofing contributing to a restful stay. Minor issues like the air conditioning and bathroom size are noted but generally do not overshadow the overall positive reception.
Cleanliness is a standout feature at Domo Casablanca with many guests praising the hotel's neat and well-maintained appearance. The rooms and common areas are often described as exceptionally clean and comfortable, although a few criticisms have been raised regarding inconsistent housekeeping and some reported hygiene issues.
The staff at Domo Casablanca earn consistent praise for their professional, friendly and helpful demeanor. Particular individuals, such as Mohamed and Ismaël, are often mentioned for their exceptional service at reception, contributing to a welcoming and warm atmosphere throughout the hotel.
However, the Wi-Fi service at Domo Casablanca receives poor reviews with guests frequently reporting slow, unreliable connections, especially in individual rooms. This is an area that many suggest needs significant improvement.
The pool area, though praised for its pleasant atmosphere and city views, suffers from maintenance issues such as a neglected terrace and broken amenities, detracting from the overall experience.
Secure and free parking is an appreciated feature, monitored by hotel staff for added safety. However, the limited number of parking spaces is a noted drawback.
Finally, the comfort of the beds is highlighted with many guests experiencing restful sleep thanks to the cozy and comfortable bedding, though a few found the mattresses and pillows too firm for their liking.
Overall, Domo Casablanca is celebrated for its strategic location, comfortable and clean rooms, friendly staff and delicious dinners, but faces criticism in aspects like breakfast variety, Wi-Fi service, pool maintenance and limited parking spaces.
Categories
The breakfast service at Domo Casablanca has received mixed feedback with many guests praising the quality and variety of the offerings, describing the buffet as delicious, rich and complete. However, some have criticized the lack of diversity, limited vegan and vegetarian options and perceived high cost. There are also mentions of issues with the attentiveness of the breakfast staff, suggesting room for improvement to meet all guests' expectations.
Dinner service is well-regarded for its tasty and diverse menu with standout dishes like pastilla, paella and harira soup drawing particular praise. The restaurant staff's service is commendable, contributing to a positive dining experience albeit a few comments on slow service and the occasional feeling of the menu offerings being limited or reheated.
The rooms at Domo Casablanca are a highlight for many guests, who appreciate their spaciousness, elegant decor and hotel-like amenities. The modern and clean environment is frequently mentioned with comfortable beds and effective soundproofing contributing to a restful stay. Minor issues like the air conditioning and bathroom size are noted but generally do not overshadow the overall positive reception.
Cleanliness is a standout feature at Domo Casablanca with many guests praising the hotel's neat and well-maintained appearance. The rooms and common areas are often described as exceptionally clean and comfortable, although a few criticisms have been raised regarding inconsistent housekeeping and some reported hygiene issues.
The staff at Domo Casablanca earn consistent praise for their professional, friendly and helpful demeanor. Particular individuals, such as Mohamed and Ismaël, are often mentioned for their exceptional service at reception, contributing to a welcoming and warm atmosphere throughout the hotel.
However, the Wi-Fi service at Domo Casablanca receives poor reviews with guests frequently reporting slow, unreliable connections, especially in individual rooms. This is an area that many suggest needs significant improvement.
The pool area, though praised for its pleasant atmosphere and city views, suffers from maintenance issues such as a neglected terrace and broken amenities, detracting from the overall experience.
Secure and free parking is an appreciated feature, monitored by hotel staff for added safety. However, the limited number of parking spaces is a noted drawback.
Finally, the comfort of the beds is highlighted with many guests experiencing restful sleep thanks to the cozy and comfortable bedding, though a few found the mattresses and pillows too firm for their liking.
Overall, Domo Casablanca is celebrated for its strategic location, comfortable and clean rooms, friendly staff and delicious dinners, but faces criticism in aspects like breakfast variety, Wi-Fi service, pool maintenance and limited parking spaces.
Hotel with Outdoor Pool
The hotel provides an outdoor pool and terrace, including a rooftop pool, offering different areas for guests to swim and relax outdoors.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
About Domo Casablanca
License: 20000RH0190
Guest Reviews
Location
Breakfast
However, there are notable areas for improvement. Some guests felt that the breakfast offered "little variety" and was "mediocre." Several reviews mentioned that it was "not diverse" and that there were "less options," with particular criticism for the lack of vegan and vegetarian options. The breakfast service also drew complaints about staff not refilling empty dishes and the overall inattentiveness. Additionally, various guests felt that the breakfast was "too expensive," "excessive," and not worth the price, especially considering that for some, it wasn't a buffet and had limited portions.
Overall, while many guests enjoyed the breakfast, the recurring issues with variety, service and pricing suggest there is room for significant improvement.
Dinner
However, there were a few critical comments regarding the limited dining options with some suggesting that the menu items might be reheated microwave dishes. A few reviewers mentioned that their evening meals were ordinary or even unsatisfactory, citing slow service and poor value for money. Despite these critiques, the menu is often described as pleasant and varied, offering the possibility of a good dining experience at the restaurant.
Rooms
Cleanliness is a hallmark of the hotel with many guests noting the modern, upscale feel and meticulous upkeep. The comfortable beds and soundproofing contribute to a restful stay, which is appreciated by many who find the rooms both quiet and relaxing.
The modern building and new furniture enhance the aesthetic appeal, making it a visually pleasing environment. While one guest mentioned a small downside with the air conditioning and another noted that the bathroom could be considered small, these issues are overshadowed by the overwhelmingly positive feedback on room size and comfort.
Overall, the rooms at Domo Casablanca are seen as a spacious, clean and comfortable haven, perfectly suited for both short and extended stays with well-thought-out decor and functional amenities making it feel like a home away from home.
Beds
Cleanliness
However, there are contrasting remarks regarding the hotel's cleanliness. Some guests reported significant issues, such as dirty floors and inadequate room cleaning with a few citing severe hygiene problems like mold. Despite these criticisms, the majority of feedback leans positively, regularly noting the hotel's cleanliness as a standout feature. The cleanliness, friendliness and hospitality of the staff further enhance the guest experience at Domo Casablanca.
Staff
The staff's professionalism and evident humanity create a calming and pleasant atmosphere throughout the hotel. The reception team, including individuals like Achraf and Terek, are especially commended for being cheerful, ready to help and consistently available to solve any issue that arises. Both the restaurant and reception staff demonstrate a high level of competence and friendliness, often accommodating dietary needs and individual preferences without hesitation.
Although there was a slight mention of less favorable experience with Mr. Said's welcome, the overwhelming sentiment is that the staff is fantastic and their efforts contribute significantly to the comfort and enjoyment of the stay.
In summary, the hotel's team stands out for their warm welcome, dedication and exceptional service, making Domo Casablanca a worthwhile visit.
Wi-Fi
Pool
However, several guests have raised concerns about the maintenance of the pool facilities. Reports of a neglected pool terrace, broken planks and an unstable ladder detract from the experience. Some reviewers mentioned that the pool was overly chlorinated and expressed disappointment in the condition of the amenities, such as a rusty, broken umbrella and non-operational pool at times.
In summary, while the pool at Domo Casablanca has the potential to enhance a stay with its pleasant atmosphere and fantastic views, it currently falls short in terms of maintenance and upkeep.
Parking
Yes, Domo Casablanca has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Domo Casablanca.
No, Domo Casablanca doesn't allow dogs.
Yes, parking facilities are available at Domo Casablanca.
Yes, Domo Casablanca has a gym.
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