One Hotel Casablanca
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Summary of reviewsOne Hotel Casablanca enjoys a prime central location, offering easy access to key attractions, the Medina, shops and a variety of dining options. Guests often highlight its proximity to prominent sites like the Hassan II Mosque and convenience to public transport, making it ideal for exploring the city's cultural and historical landmarks. Despite some noise and parking issues, the hotel's strategic positioning and friendly, professional staff greatly enhance the overall experience.
Breakfast at the hotel receives generally positive reviews with guests praising the variety and quality of the offerings, particularly the extensive buffets featuring Western and Moroccan options. The breakfast staff's professionalism and the excellent coffee add to the pleasurable experience. Although there are minor criticisms regarding a lack of diverse savory options and occasional issues with availability, the breakfast is considered a valuable and enjoyable part of the stay.
While the hotel does not serve lunch or dinner, it compensates by recommending excellent nearby eateries, including Al Mounia, which offers superb Moroccan cuisine. During Ramadan, the option to have Iftar instead of breakfast is well-received. Despite the absence of onsite lunch and dinner, the quality of nearby dining establishments ensures guests have satisfactory meal options.
The rooms at One Hotel Casablanca are frequently praised for being spacious, comfortable and well-equipped, providing good value for money with modern amenities such as balconies and luxurious showers. However, some guests did encounter issues with cleanliness, maintenance and noise, suggesting a need for better cleaning routines and renovation in specific areas.
Cleanliness at the hotel receives mixed reviews. While many guests appreciate the clean rooms and facilities and commend the attentive cleaning staff, there are notable criticisms regarding dirty carpets, stained towels and mold in bathrooms. Improvements are needed in deep cleaning and maintenance, especially in public areas and specific room features.
One of the standout features of One Hotel Casablanca is its exceptional staff, who are consistently described as friendly, attentive and helpful. Names like Youssef, Nabil, Muhammad and Hassan receive individual commendations. The high level of customer service significantly enhances the guest experience, making the hotel a recommended choice for those seeking excellent hospitality.
The WiFi service at the hotel is considered decent but has room for improvement with guests experiencing both reliable connectivity and frustrating interruptions. Speed and consistency issues are noted, particularly during peak hours.
The spa at One Hotel Casablanca is well-received, offering a range of relaxing amenities such as a hammam, sauna, hydrotherapy and massage rooms. Despite minor language barriers and some disappointments with massage services, the overall spa experience is positive and relaxing.
The gym, though accessible 24/7, receives mixed feedback. It’s well-equipped for basic workouts but is critiqued for its small size, limited equipment, poor ventilation and occasional maintenance issues.
Families traveling with children find One Hotel Casablanca accommodating with spacious family suites, supportive staff and kid-friendly facilities like a dedicated children’s area. Amenities like collapsible cots, playpen rentals and family entertainment options enhance the stay for larger groups.
The beds at One Hotel Casablanca are highly praised for their comfort and size, significantly contributing to guests' satisfaction. While there are occasional complaints about old mattresses and bed linen issues, the general consensus is that the beds provide a comfortable sleeping experience.
In summary, One Hotel Casablanca offers a prime location, exceptional staff and comfortable rooms, making it a favorable choice for travelers. However, there is room for improvement in maintenance, dining options and WiFi consistency to fully meet the expectations of a five-star establishment.
Categories
Breakfast at the hotel receives generally positive reviews with guests praising the variety and quality of the offerings, particularly the extensive buffets featuring Western and Moroccan options. The breakfast staff's professionalism and the excellent coffee add to the pleasurable experience. Although there are minor criticisms regarding a lack of diverse savory options and occasional issues with availability, the breakfast is considered a valuable and enjoyable part of the stay.
While the hotel does not serve lunch or dinner, it compensates by recommending excellent nearby eateries, including Al Mounia, which offers superb Moroccan cuisine. During Ramadan, the option to have Iftar instead of breakfast is well-received. Despite the absence of onsite lunch and dinner, the quality of nearby dining establishments ensures guests have satisfactory meal options.
The rooms at One Hotel Casablanca are frequently praised for being spacious, comfortable and well-equipped, providing good value for money with modern amenities such as balconies and luxurious showers. However, some guests did encounter issues with cleanliness, maintenance and noise, suggesting a need for better cleaning routines and renovation in specific areas.
Cleanliness at the hotel receives mixed reviews. While many guests appreciate the clean rooms and facilities and commend the attentive cleaning staff, there are notable criticisms regarding dirty carpets, stained towels and mold in bathrooms. Improvements are needed in deep cleaning and maintenance, especially in public areas and specific room features.
One of the standout features of One Hotel Casablanca is its exceptional staff, who are consistently described as friendly, attentive and helpful. Names like Youssef, Nabil, Muhammad and Hassan receive individual commendations. The high level of customer service significantly enhances the guest experience, making the hotel a recommended choice for those seeking excellent hospitality.
The WiFi service at the hotel is considered decent but has room for improvement with guests experiencing both reliable connectivity and frustrating interruptions. Speed and consistency issues are noted, particularly during peak hours.
The spa at One Hotel Casablanca is well-received, offering a range of relaxing amenities such as a hammam, sauna, hydrotherapy and massage rooms. Despite minor language barriers and some disappointments with massage services, the overall spa experience is positive and relaxing.
The gym, though accessible 24/7, receives mixed feedback. It’s well-equipped for basic workouts but is critiqued for its small size, limited equipment, poor ventilation and occasional maintenance issues.
Families traveling with children find One Hotel Casablanca accommodating with spacious family suites, supportive staff and kid-friendly facilities like a dedicated children’s area. Amenities like collapsible cots, playpen rentals and family entertainment options enhance the stay for larger groups.
The beds at One Hotel Casablanca are highly praised for their comfort and size, significantly contributing to guests' satisfaction. While there are occasional complaints about old mattresses and bed linen issues, the general consensus is that the beds provide a comfortable sleeping experience.
In summary, One Hotel Casablanca offers a prime location, exceptional staff and comfortable rooms, making it a favorable choice for travelers. However, there is room for improvement in maintenance, dining options and WiFi consistency to fully meet the expectations of a five-star establishment.
Luxury Hotel
Included in lists of five-star hotels in Casablanca, suggesting it offers a high standard of service and facilities expected in the luxury category.
Dog Friendly Hotel
One Hotel Casablanca has pet-friendly rooms and allows dogs in designated areas. This makes it a suitable choice for guests who want to bring their pets along, although there may be some limitations on room selection.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Small Hotel
5-Star Hotel
Guest Reviews
One Hotel Casablanca enjoys a genuinely advantageous location in the heart of Casablanca, allowing guests to easily reach key attractions, the Medina, shops and a variety of dining options. Many reviews highlight its central setting, making it a prime spot for visitors keen on exploring the cultural and historical landmarks of the city. The hotel is lauded for being within walking distance of prominent sites, including the Hassan II Mosque and conveniences such as supermarkets and restaurants.
Guests appreciate the location for its accessibility and the ease it provides when touring the city. Despite some mentions of the surrounding neighborhood being noisy and less appealing, the hotel's proximity to public transport and main city streets remains a significant asset. Reviews frequently highlight the friendly and professional staff, contributing positively to the overall experience.
While a few guests have commented on the heavy traffic and issues with parking, the consensus remains that the hotel’s central positioning more than compensates for these minor inconveniences. This strategic location is ideal for both leisurely strolls and quick visits to significant spots within the city, allowing guests to make the most out of their stay in Casablanca.
One Hotel Casablanca receives generally positive feedback for its breakfast offerings with many guests praising the variety and quality of the food. Reviews frequently highlight the extensive and delicious buffet, featuring both Western and Moroccan options. Pastries, cakes and freshly made items such as pancakes and msemmen are noted as particularly tasty. Guests commend the breakfast as filling and abundant, often describing it as excellent, superb and even mind-blowing.
The breakfast staff also receive high praise for their professionalism and kindness, making the dining experience pleasant and enjoyable. The coffee, served by a barista, is often mentioned as being very good, adding to the overall positive experience.
However, a few guests felt that the breakfast options could be more diverse, noting too many sweets and a lack of savory choices at times. Some reviews mentioned issues with the availability of plates and glasses during peak hours and occasional comments about cold or dry food. Despite these minor drawbacks, the consensus suggests that the breakfast at One Hotel Casablanca is an impressive and valuable part of the stay, significantly enhancing the overall guest experience.
Guests of One Hotel Casablanca have noted that the hotel does not serve lunch or dinner, restricting onsite dining options to breakfast only. Thankfully, the breakfast offerings are often praised for being delicious and the staff at the breakfast service is described as very kind and attentive.
Despite the absence of lunch and dinner services, the hotel compensates by offering recommendations for nearby eateries. One of the standout mentions is Al Mounia, a sister restaurant to the hotel, where guests can enjoy excellent Moroccan cuisine. Another nearby restaurant also receives positive feedback for its cozy garden and delightful dining experience. Additionally, the option to have Iftar instead of breakfast during Ramadan was well-received by guests.
Although it's advised not to dine within the hotel due to limited services, there are wonderful and recommended alternatives just a block away, making up for the onsite dining limitations.
The guest reviews for One Hotel Casablanca highlight several positive aspects of the rooms at the hotel. Guests frequently compliment the rooms for being spacious, comfortable and well-equipped. The decor is often described as beautiful with rooms being nicely furnished and generally clean. Many guests enjoyed the large, comfortable beds and noted that rooms were quiet and allowed for a good night’s sleep. The quality-price ratio was also appreciated with several remarks on the impressive size and modern amenities of the rooms, including facilities like balconies and luxurious showers.
However, some feedback points out areas that could use improvement. Despite the overall cleanliness, certain rooms had issues such as dirty curtains, mold stains and occasional maintenance problems like clogged showers and faulty plumbing. Specific comments noted that some rooms are in need of renovation and more rigorous cleaning routines. Additionally, noise from the street and other rooms was mentioned as a concern, as well as small room sizes in some categories. There were also instances where rooms did not match the photos provided or lacked features like air conditioning, which also impacted the guest experience.
In summary, One Hotel Casablanca offers spacious, comfortable and well-equipped rooms that provide good value for money, though there are areas for improvement in terms of cleanliness, maintenance and noise insulation.
One Hotel Casablanca’s beds receive high praise for their comfort and size. Guests frequently mention how spacious and comfortable the beds are with several noting the beds were extremely comfortable and some describing them as the largest they’ve ever slept on. The hotel offers a range of sizes, from king-sized to gigantic beds, accommodating various guest needs.
Despite the overwhelmingly positive feedback on the beds, there are some critiques. Issues such as very old mattresses, stained bed linen and irregular changing of bed sheets have been reported. One review mentioned a too-small bed in a suite category, while another pointed out a rock-hard mattress.
On the whole, the comfortable beds contribute significantly to a pleasant stay at One Hotel Casablanca, even though there are occasional inconsistencies in bed maintenance and cleanliness.
The reviews for One Hotel Casablanca present a mixed picture when it comes to the cleanliness of the establishment. On the positive side, many guests found the overall hotel clean and tidy with several mentioning that the rooms and facilities were kept in immaculate condition. The cleaning staff received praise for their attentiveness and pride in maintaining the cleanliness of the hotel. Guests appreciated clean rooms with necessary equipment and freshly changed bed linens, highlighting the impeccable cleanliness they experienced during their stay. Numerous reviews noted that the hotel was very clean and tidy and some described it as having first-class service and a comfortable atmosphere.
However, there were also several criticisms regarding the cleanliness of rooms and public areas. Some guests encountered issues such as dirty carpets, stained towels and dirty bathrooms, often emphasizing the need for a deep cleaning and overall renovation. Specific concerns included mold in bathrooms and bedrooms, lime stains and unpleasant odors from plumbing and bedding. In some instances, housekeeping seemed inconsistent with dirty bedding, poorly placed sheets and evidence of prior guests' use of towels.
Despite the clean rooms often reported, there were repeated mentions of the need for better maintenance and refurbishment, as some facilities appeared run-down and deteriorated. Several guests specifically pointed out that areas such as balconies, public spaces and certain room features lacked the necessary attention to cleanliness and repair.
In summary, while One Hotel Casablanca garnered praise for its cleanliness and attentive staff from many guests, it also faced significant criticisms about the need for deeper cleaning and better maintenance in various areas of the hotel.
'One Hotel Casablanca' stands out primarily for its exceptional staff, who are frequently described as friendly, attentive and accommodating. Many guests appreciate the warm hospitality, noting the team's effort to make everyone feel comfortable and welcome. The hotel’s reception, particularly lauded for their friendliness and efficiency, leads the way in creating a positive guest experience.
Staff members, including names like Youssef, Nabil, Muhammad and Hassan, receive individual commendations for their professionalism and helpfulness. Guests highlight the prompt and effective service provided by all departments, from the front desk to the housekeeping, catering and concierge services. This high level of dedication and personal attention has garnered praise, making guests' stays pleasant and comfortable.
Customer service at the hotel is frequently referred to as excellent with the staff going above and beyond to ensure guest satisfaction. The team's proactivity, from offering quick assistance to providing helpful advice, significantly enhances the overall experience. The chef at breakfast and other dining staff are recognized for their exceptional service, contributing positively to guest mornings.
The hotel’s central location, modern amenities and cleanliness also receive commendations, but it's clear that the staff's friendliness and dedication play a pivotal role in the high praise the hotel receives. Despite a few isolated incidents of poor service, the overwhelming majority of feedback centers on the staff's consistent helpfulness, attentiveness and genuine effort to ensure a memorable stay.
In summary, 'One Hotel Casablanca' boasts a remarkable team that sets a high standard in hospitality, making it a highly recommended choice for travelers seeking both comfort and excellent service.
The WiFi at One Hotel Casablanca receives mixed reviews from guests. While some found the Wi-Fi connection to be very good, boasting speeds of over 100 mb/s, others experienced issues such as unreliable connectivity and interruptions, particularly in the evenings after 7:00 PM. Despite these fluctuations, many highlighted the Wi-Fi as a convenient communication facility, especially beneficial for foreigners. However, several guests noted that the internet service needs to be more consistent and faster, given the hotel's price range. Although a few guests mentioned the WiFi working everywhere within the hotel premises, others faced delays before gaining access. Overall, guests have found the WiFi service to be decent but recognize room for improvement.
The spa at One Hotel Casablanca receives generally positive feedback from guests, who appreciate its relaxing and enjoyable atmosphere. Visitors highlight a variety of amenities, including a fantastic hammam, sauna, hydrotherapy, jacuzzi and a whirlpool. The beauty treatment rooms and massage rooms are noted to be available and well-equipped, adding to the overall pleasant experience. Although there was a small disappointment with the massage for some guests and a noted language barrier with the massage therapist, the range of services offered ensures a comprehensive wellness experience. The hot tap is described as very helpful, suggesting good attention to detail in guest comfort.
The gym at One Hotel Casablanca generally has mixed reviews from guests. On the positive side, it is noted to be well-equipped with everything one might need for a workout and is accessible 24 hours a day, making it a convenient option for guests with varying schedules. Additionally, the fitness room is available and features a welcoming and kind atmosphere, enhancing the overall experience for those who use it.
However, some guests have highlighted areas that need improvement. There are mentions of limited equipment and the gym being quite small and simply furnished, which might not suffice for all fitness enthusiasts. Another recurring issue is the poor ventilation and lack of air conditioning, leading to a hot and humid environment that could detract from the workout experience. Furthermore, some reviews pointed out specific problems such as a broken machine and issues with the sports hall floor.
In summary, while the gym at One Hotel Casablanca offers some good amenities and is readily accessible at all hours, there are notable concerns regarding its size, equipment availability and ventilation that prospective guests should consider.
One Hotel Casablanca offers a range of amenities to cater to families traveling with children. The accommodations feature very spacious and quiet family suites, ensuring a comfortable stay for larger groups. The hotel staff is noted for being very supportive with family requests, making the stay pleasant for the whole family. Guests frequently mention that the hotel is kid-friendly with facilities such as a dedicated children’s area and a kids’ room.
For those with infants, the availability of multiple collapsible cots and playpen rentals adds a layer of convenience. Family movies can be enjoyed either in-room or in common areas, providing entertainment options for both parents and kids. Additionally, snacks are available poolside, though it’s advisable to check food safety advisories.
Overall, One Hotel Casablanca is equipped to meet the needs of families, making it a suitable choice for those traveling with children.
One Hotel Casablanca claims to be a five-star establishment, but guest reviews suggest otherwise. Several reviewers noted that the hotel falls significantly short of five-star standards with some describing it as a decent three-star facility at best. Concerns were raised about the quality of amenities, including toiletries and towels, which were considered subpar. There were also mentions of plumbing issues and an unimpressive location and view.
While the hotel's infrastructure and facilities did not meet the expectations of a five-star rating, the staff received high praise for their friendliness and accommodating nature, providing a service level that one would expect from a higher-rated hotel. Despite the hotel's shortcomings in various areas, the staff's efforts appeared to somewhat compensate for the overall experience.
In conclusion, guests felt that One Hotel Casablanca did not live up to its advertised five-star status, instead aligning more closely with that of a three-star hotel, albeit with commendable service.
One Hotel Casablanca offers a range of services and facilities tailored for business travelers. Positioned centrally, this hotel provides a good location for professional activities and ease of access to business meetings. Conference rooms and a 24/7 accessible business center make it suitable for hosting business events and meetings, accommodating the needs of business people and potential clients.
The service attitude stands out as exceptional with helpful and attentive staff ready to assist. Complimentary office supplies and the free renting of managerial devices contribute to a productive stay. While the high-speed internet availability may vary depending on the room, the presence of business-focused amenities generally supports intense business trips.
The gym, while regular, provides a space to unwind. Although there are some areas in need of improvement, such as the availability of hot water and stable WiFi, One Hotel Casablanca remains a good choice amidst other 5-star standard hotels for business trips. These features ensure a welcoming and convenient environment for professional activities and enhance the overall guest experience.
One Hotel Casablanca offers commendable accessibility features for guests with disabilities. Located near the city center, the hotel is notably quiet and clean, providing a serene environment for all visitors. The hotel has several parking spots reserved just outside, which is a thoughtful touch for those who might require closer access.
For guests using wheelchairs, the hotel does not fall short. Multiple entry points designed for wheelchair accessibility are available, ensuring that guests can enter and exit the building with ease. Ramps facilitate smooth movement into the hotel and the rooms themselves are well-prepared for wheelchair users, especially with the inclusion of accessible showers. The hotel has dedicated disability-friendly rooms and counters to cater to diverse needs.
However, some areas could benefit from enhancements. The elevator is noted as small and not entirely accessible, which may pose difficulties for some guests. Despite these minor drawbacks, the overall accessibility within the hotel, including ramp access and designated facilities, makes it a solid choice for travelers with disabilities.
One Hotel Casablanca has demonstrated its commitment to accommodating guests traveling with pets. The hotel offers pet-friendly rooms, ensuring that guests can bring their pets along for their stay. Dogs are allowed in designated areas, though there are some limitations regarding which rooms can accommodate pets. Overall, One Hotel Casablanca provides a welcoming environment for pet owners, although specific details from guest reviews about amenities and services tailored for pets remain limited.
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Location
Guests appreciate the location for its accessibility and the ease it provides when touring the city. Despite some mentions of the surrounding neighborhood being noisy and less appealing, the hotel's proximity to public transport and main city streets remains a significant asset. Reviews frequently highlight the friendly and professional staff, contributing positively to the overall experience.
While a few guests have commented on the heavy traffic and issues with parking, the consensus remains that the hotel’s central positioning more than compensates for these minor inconveniences. This strategic location is ideal for both leisurely strolls and quick visits to significant spots within the city, allowing guests to make the most out of their stay in Casablanca.
Breakfast
The breakfast staff also receive high praise for their professionalism and kindness, making the dining experience pleasant and enjoyable. The coffee, served by a barista, is often mentioned as being very good, adding to the overall positive experience.
However, a few guests felt that the breakfast options could be more diverse, noting too many sweets and a lack of savory choices at times. Some reviews mentioned issues with the availability of plates and glasses during peak hours and occasional comments about cold or dry food. Despite these minor drawbacks, the consensus suggests that the breakfast at One Hotel Casablanca is an impressive and valuable part of the stay, significantly enhancing the overall guest experience.
Dinner
Despite the absence of lunch and dinner services, the hotel compensates by offering recommendations for nearby eateries. One of the standout mentions is Al Mounia, a sister restaurant to the hotel, where guests can enjoy excellent Moroccan cuisine. Another nearby restaurant also receives positive feedback for its cozy garden and delightful dining experience. Additionally, the option to have Iftar instead of breakfast during Ramadan was well-received by guests.
Although it's advised not to dine within the hotel due to limited services, there are wonderful and recommended alternatives just a block away, making up for the onsite dining limitations.
Rooms
However, some feedback points out areas that could use improvement. Despite the overall cleanliness, certain rooms had issues such as dirty curtains, mold stains and occasional maintenance problems like clogged showers and faulty plumbing. Specific comments noted that some rooms are in need of renovation and more rigorous cleaning routines. Additionally, noise from the street and other rooms was mentioned as a concern, as well as small room sizes in some categories. There were also instances where rooms did not match the photos provided or lacked features like air conditioning, which also impacted the guest experience.
In summary, One Hotel Casablanca offers spacious, comfortable and well-equipped rooms that provide good value for money, though there are areas for improvement in terms of cleanliness, maintenance and noise insulation.
Beds
Despite the overwhelmingly positive feedback on the beds, there are some critiques. Issues such as very old mattresses, stained bed linen and irregular changing of bed sheets have been reported. One review mentioned a too-small bed in a suite category, while another pointed out a rock-hard mattress.
On the whole, the comfortable beds contribute significantly to a pleasant stay at One Hotel Casablanca, even though there are occasional inconsistencies in bed maintenance and cleanliness.
Cleanliness
However, there were also several criticisms regarding the cleanliness of rooms and public areas. Some guests encountered issues such as dirty carpets, stained towels and dirty bathrooms, often emphasizing the need for a deep cleaning and overall renovation. Specific concerns included mold in bathrooms and bedrooms, lime stains and unpleasant odors from plumbing and bedding. In some instances, housekeeping seemed inconsistent with dirty bedding, poorly placed sheets and evidence of prior guests' use of towels.
Despite the clean rooms often reported, there were repeated mentions of the need for better maintenance and refurbishment, as some facilities appeared run-down and deteriorated. Several guests specifically pointed out that areas such as balconies, public spaces and certain room features lacked the necessary attention to cleanliness and repair.
In summary, while One Hotel Casablanca garnered praise for its cleanliness and attentive staff from many guests, it also faced significant criticisms about the need for deeper cleaning and better maintenance in various areas of the hotel.
Staff
Staff members, including names like Youssef, Nabil, Muhammad and Hassan, receive individual commendations for their professionalism and helpfulness. Guests highlight the prompt and effective service provided by all departments, from the front desk to the housekeeping, catering and concierge services. This high level of dedication and personal attention has garnered praise, making guests' stays pleasant and comfortable.
Customer service at the hotel is frequently referred to as excellent with the staff going above and beyond to ensure guest satisfaction. The team's proactivity, from offering quick assistance to providing helpful advice, significantly enhances the overall experience. The chef at breakfast and other dining staff are recognized for their exceptional service, contributing positively to guest mornings.
The hotel’s central location, modern amenities and cleanliness also receive commendations, but it's clear that the staff's friendliness and dedication play a pivotal role in the high praise the hotel receives. Despite a few isolated incidents of poor service, the overwhelming majority of feedback centers on the staff's consistent helpfulness, attentiveness and genuine effort to ensure a memorable stay.
In summary, 'One Hotel Casablanca' boasts a remarkable team that sets a high standard in hospitality, making it a highly recommended choice for travelers seeking both comfort and excellent service.
Wi-Fi
Spa
Gym
However, some guests have highlighted areas that need improvement. There are mentions of limited equipment and the gym being quite small and simply furnished, which might not suffice for all fitness enthusiasts. Another recurring issue is the poor ventilation and lack of air conditioning, leading to a hot and humid environment that could detract from the workout experience. Furthermore, some reviews pointed out specific problems such as a broken machine and issues with the sports hall floor.
In summary, while the gym at One Hotel Casablanca offers some good amenities and is readily accessible at all hours, there are notable concerns regarding its size, equipment availability and ventilation that prospective guests should consider.
Family
For those with infants, the availability of multiple collapsible cots and playpen rentals adds a layer of convenience. Family movies can be enjoyed either in-room or in common areas, providing entertainment options for both parents and kids. Additionally, snacks are available poolside, though it’s advisable to check food safety advisories.
Overall, One Hotel Casablanca is equipped to meet the needs of families, making it a suitable choice for those traveling with children.
5 Star
While the hotel's infrastructure and facilities did not meet the expectations of a five-star rating, the staff received high praise for their friendliness and accommodating nature, providing a service level that one would expect from a higher-rated hotel. Despite the hotel's shortcomings in various areas, the staff's efforts appeared to somewhat compensate for the overall experience.
In conclusion, guests felt that One Hotel Casablanca did not live up to its advertised five-star status, instead aligning more closely with that of a three-star hotel, albeit with commendable service.
Business
The service attitude stands out as exceptional with helpful and attentive staff ready to assist. Complimentary office supplies and the free renting of managerial devices contribute to a productive stay. While the high-speed internet availability may vary depending on the room, the presence of business-focused amenities generally supports intense business trips.
The gym, while regular, provides a space to unwind. Although there are some areas in need of improvement, such as the availability of hot water and stable WiFi, One Hotel Casablanca remains a good choice amidst other 5-star standard hotels for business trips. These features ensure a welcoming and convenient environment for professional activities and enhance the overall guest experience.
Accessible
For guests using wheelchairs, the hotel does not fall short. Multiple entry points designed for wheelchair accessibility are available, ensuring that guests can enter and exit the building with ease. Ramps facilitate smooth movement into the hotel and the rooms themselves are well-prepared for wheelchair users, especially with the inclusion of accessible showers. The hotel has dedicated disability-friendly rooms and counters to cater to diverse needs.
However, some areas could benefit from enhancements. The elevator is noted as small and not entirely accessible, which may pose difficulties for some guests. Despite these minor drawbacks, the overall accessibility within the hotel, including ramp access and designated facilities, makes it a solid choice for travelers with disabilities.
Dog Friendly
No, One Hotel Casablanca doesn't have any pool.
Yes, a spa is available at One Hotel Casablanca.
Yes, One Hotel Casablanca welcomes dogs.
No, parking facilities aren't available at One Hotel Casablanca.
Yes, One Hotel Casablanca has a gym.
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