World > Europe > Italy > Puglia > Bari > Castellana Grotte > Hotels in Castellana Grotte > Relais Masseria Serritella

Relais Masseria Serritella

Castellana Grotte , Via Serritella 1 (Show on Map)

8.8

Excellent

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

Info

Summary of reviewsRelais Masseria Serritella, located in the heart of Puglia, offers an exceptional experience surrounded by the region’s natural beauty. Its strategic and tranquil setting makes it ideal for exploring local attractions such as Bari, Monopoli, and the Castellana Caves, allowing guests to enjoy both the vibrant local culture and peaceful rural scenery. The picturesque environment is marked by beautiful olive trees, and despite mixed reviews on the services, the location remains a standout highlight.

The accommodation experiences are marked by spacious, elegantly designed rooms equipped with modern amenities. Guests commend the cleanliness and comfort of the rooms, alongside the charming pool area and serene gardens. The bathrooms are particularly noted for their spaciousness, featuring comfortable family-sized showers and jacuzzis. While minor improvements are suggested, such as shower sizes in some suites and dampness concerns, the overall impression is positive, with comfortable beds adding to a restful stay.

Guests often praise the exceptional service provided by the staff, who are characterized by their friendliness, professionalism, and attention to detail. Their dedication to hospitality ensures that visitors feel valued and well-cared-for, contributing to a welcoming atmosphere throughout the hotel. The breakfast service, led by attentive staff members, receives mixed reviews due to a lack of variety, but high-quality offerings are appreciated by many.

The pool area is another highlight, offering a relaxing oasis that is well-maintained among lush greenery. Guests enjoy the luxurious additions such as the jacuzzi and hot tubs, contributing to an overall sense of leisure and luxury, though some have noted the pool's cooler temperature. Secure and free parking further enhances the convenience for guests.

While the lack of an on-site dinner service is noted, the hotel’s proximity to excellent local dining options makes up for it, offering guests diverse culinary experiences nearby. Despite occasional noise from events and some maintenance needs, Relais Masseria Serritella delivers a peaceful retreat with its clean, beautifully maintained property, making it a preferred choice for travelers seeking both relaxation and exploration in Puglia.
Show more

Categories

Family Friendly Hotel

The 'Relais' designation indicates a focus on providing a comfortable and refined experience, suitable for families seeking a relaxed vacation. The Masseria setting offers a peaceful, rural environment, ideal for families looking to escape the city.

Hotel with Free Wi-Fi

This hotel offers free Wi-Fi. Guests consistently rate it highly. It combines reliable internet access with a relaxing countryside experience.

Hotel with Parking

This hotel offers convenient on-site parking. As a Relais Masseria, it provides a tranquil, countryside setting, enhancing the parking experience with a sense of security and space.

Small Hotel

This hotel offers a traditional Masseria experience with comfortable accommodations and a relaxing atmosphere. Guests can enjoy the historic setting and peaceful surroundings.

4-Star Hotel

This hotel offers luxurious accommodation with an outdoor pool, bar, and room service. It is highly rated with excellent reviews, ensuring a comfortable and high-quality stay. It is set in Castellana Grotte, a 5-minute drive from the famous caves.

Hotel with Outdoor Pool

This 4-star hotel boasts a stunning seasonal outdoor pool surrounded by lush greenery with breathtaking views of the countryside. The pool area provides a perfect setting for relaxation and rejuvenation.

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Room Types

Deluxe Double Room Spacious, bright room with a spa bath and traditional rustic furnishings from Puglia. All rooms are equipped with satellite TV, a digital safe and a private bathroom.

Deluxe Triple Room Spacious, bright room with a spa bath and traditional rustic furnishings from Puglia. All rooms are equipped with satellite TV, a digital safe and a private bathroom.

Comfort Double or Twin Room Guests will have a special experience as this twin/double room offers a pool with a view. This air-conditioned twin/double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 3 beds.

About Relais Masseria Serritella

License: BA072017014S0017077, IT072017A100025184

Guest Reviews

8.8

Excellent

Location

Relais Masseria Serritella boasts a prestigious and strategic location in central Puglia, ideally situated for exploring the region's renowned attractions. Nestled in a serene, picturesque environment shaded by olive trees, it offers guests a peaceful retreat where relaxation and silence are unmatched. The setting is a perfect blend of natural beauty and convenience, allowing easy access to notable destinations such as Bari, Monopoli, Alberobello, Fasano, and Polignano a Mare. Positioned on the outskirts of town, it provides the advantage of proximity to local dining spots while remaining immersed in tranquility.

The hotel's location is particularly advantageous for visitors aiming to explore the northern part of Puglia, including the stunning Castellana Caves and various charming villages. Whether guests are looking to experience the vibrant heart of the city or the lush scenery surrounding it, the Relais offers a wonderful setting that makes it easy to enjoy both aspects. While the services received mixed feedback, the overall impression of the setting remains highly positive, enhancing the experience for guests who appreciate beauty and accessibility.

Breakfast

At Relais Masseria Serritella, guests have mixed feelings about the breakfast experience. Many appreciate the breakfast for its quality and variety, with remarks highlighting an abundant, hearty, and delicious offering that often includes expertly cooked eggs and warm cappuccino. The presence of high-quality cheeses, cured meats, and homemade desserts is noted, all contributing to a breakfast experience that is described as excellent and generous.

However, the breakfast also receives some criticism for being overly sweet and lacking in variety and savory options. Some visitors find it to be basic and repetitive, noting that it doesn't align with the expectations set by the overall quality of the establishment. Issues such as the absence of hot dishes, limited fruit options, and occasional flies were also mentioned. Despite these concerns, the attentive service, particularly from staff like Paolo, who adds a personal touch to the breakfast, is repeatedly praised. Overall, it's a breakfast that pleases many but leaves some desiring more variety and savory choices.

Dinner

Relais Masseria Serritella sets an idyllic stage for a getaway, though the absence of an on-site dinner service stands out as a notable consideration for guests planning their evening meals. Fortunately, the hotel is conveniently situated just a short stroll away from an excellent pizzeria and several good-quality restaurants. For those seeking culinary delights, the vicinity offers diverse dining options that cater to a variety of tastes.

However, potential visitors should be aware of the lively atmosphere on certain evenings, as the venue frequently hosts weddings and parties that can extend late into the night, sometimes without prior notice to guests. Moreover, while the main swimming pool is a pleasant feature, small pools nearby may occasionally require more frequent maintenance.

The serene environment could be further enhanced by the availability of refreshments, as guests express a desire for basic options like drinks or snacks, especially around the pool area. Overall, despite these aspects, Relais Masseria Serritella's location continues to be a highlight for those exploring the local dining scene.

Rooms

Relais Masseria Serritella offers a largely positive accommodation experience, particularly noted for its spacious rooms and well-equipped modern amenities. Many guests appreciated the elegant design and the divine feel of the structure, complete with a large, picturesque pool that adds charm to the atmosphere. Rooms are consistently described as clean, comfortable, and ample in size, with some overlooking the serene garden and pool area. The bathrooms receive high praise for their spaciousness and functionality, with features like family-sized showers and jacuzzi baths enhancing comfort. Despite the overall positive feedback, a few minor drawbacks were noted, such as the small size of the shower in the suite and the dampness in some rooms. The interior decor of the rooms, while pleasant, was mentioned as not quite matching the magnificent exterior of the building. Nonetheless, the beds were deemed comfortable, and the structure's excellent organization and welcoming environment left a favorable impression on visitors.

Beds

The beds at Relais Masseria Serritella have generally received positive feedback from guests regarding comfort and quality. Many guests found the beds to be comfortable and cozy, with high-quality bedding enhancing the experience. The comfort of the beds has been frequently highlighted, with several mentioning particularly good mattresses. While there is an occasional mention of an uncomfortable bed and some single beds being quite soft, the overall sentiment suggests that the hotel provides a restful and pleasant sleeping environment for most visitors.

Cleanliness

Relais Masseria Serritella is consistently praised for its impeccable cleanliness and well-maintained facilities, making it an attractive choice for travelers. The property, a beautiful example of a typical farmhouse of the area, garners admiration for its clean and comfortable rooms, with guests frequently highlighting the spotless condition of both the living spaces and communal areas such as the reception and restaurant. The pool and jacuzzi are well-kept and provide a luxurious retreat for guests, further enhancing the overall experience. Despite occasional mentions of minor interior improvements needed in areas such as furniture and walls, the overall emphasis remains on the lovingly managed and passionate upkeep of the clean and welcoming environment. However, some isolated concerns about room cleanliness and occasional insect issues suggest room for particular enhancements in maintenance to ensure a consistent guest experience. Nonetheless, Relais Masseria Serritella stands out as a clean and beautifully maintained property, ensuring a pleasant stay for its visitors.

Staff

At Relais Masseria Serritella, guests frequently praise the exceptional service provided by the hotel's staff. Visitors are welcomed warmly, setting a positive tone for their stay. The staff consistently demonstrate kindness, professionalism, and attentiveness, ensuring that guest needs are met promptly and courteously. Described as charming, friendly, and always willing to assist, the staff's dedication to hospitality is evident in every interaction. They go above and beyond to accommodate requests, and a notable highlight is their effort to maintain a peaceful and welcoming environment, as even the cleaning service is tactfully handled to respect guest privacy. Overall, the staff, including the attentive breakfast service, significantly contribute to the hotel's inviting atmosphere, making guests feel valued and at ease throughout their stay.

Pool

Nestled amidst stunning rural surroundings, Relais Masseria Serritella offers guests a serene escape with its remarkable pool area. The pool consistently receives high praise for its cleanliness and maintenance, providing a refreshing oasis that complements the hotel’s magnificent garden setting. Surrounded by lush greenery, the large pool offers ample space for relaxation with comfortable sun loungers and the option of shade. Guests have highlighted the pool as a delightful feature to enjoy after a day of exploring or during warm, sunny weather.

In addition to the pool, the site boasts an inviting Jacuzzi and hot tubs, enhancing the overall experience for guests seeking leisure and luxury. Despite occasional remarks about water temperature, specifically noting the pool was slightly cold at 22 degrees in September, the consensus remains overwhelmingly positive. The charming exterior and well-kept grounds further add to the attraction of the pool area. Relais Masseria Serritella’s tranquil environment provides a perfect backdrop for memorable events, such as weddings, enriching the atmosphere with its picturesque charm.

Parking

Relais Masseria Serritella offers a convenient parking experience for its guests, emphasized by the secure and free parking available on-site. Travelers will appreciate the ample and well-protected parking areas that are locked, ensuring peace of mind during their stay. The hotel provides a spacious parking facility, allowing guests to find parking without any issues. Its vicinity near the main location also adds to the convenience. While the gravel parking lot might get a bit dirty during rainfall, affecting shoes and vehicles, this minor drawback is overshadowed by the overall grand setting, which includes delightful garden and pool areas nearby.

Yes, Relais Masseria Serritella has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Relais Masseria Serritella.

No, Relais Masseria Serritella doesn't allow dogs.

Yes, parking facilities are available at Relais Masseria Serritella.

No, Relais Masseria Serritella doesn't have a gym.

Location Show Map

More Options