Phuong Mai Family Hotel
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Summary of reviewsPhuong Mai Family Hotel boasts a prime location directly on the main street of Cat Ba, providing guests with easy access to the city's attractions, shops and restaurants. Its central position and proximity to beaches and the waterfront offer stunning bay and sea views from some rooms. Despite being in the bustling center, the hotel manages to maintain a relatively peaceful environment, making it perfect for sightseeing and enjoying the vibrant surroundings.
The hotel features spacious and clean rooms, matching their online descriptions. Many guests highlight the comfortable beds, large room sizes and impressive views from higher floors. While some mention that the furniture is a bit dated and rooms can be basic, the practicality and cleanliness usually meet guest expectations. Minor issues like limited electrical sockets and slightly transparent glass doors are noted but do not significantly detract from the overall positive experience.
Cleanliness receives mixed reviews with many praising the very clean rooms and overall satisfactory cleanliness levels. However, there are occasional complaints about dirty rooms, moldy smells and inadequately cleaned bathrooms. Despite these concerns, the hotel's value for money, coupled with its views, generally outweighs any shortcomings.
The staff at Phuong Mai Family Hotel are highly commended for their friendliness and helpfulness. The owners and team are described as kind, attentive and always available to assist. Their good English, local knowledge and little touches like coffee invites contribute to a warm and welcoming atmosphere, enhancing the guest experience.
Beds are another highlight with many guests finding them comfortable and cozy. The mattresses are often noted for their comfort, ensuring a restful stay, although a few reviews suggest minor improvements could be made.
Overall, Phuong Mai Family Hotel is well-regarded for its convenient location, comfortable accommodations, friendly staff and beautiful views, making it a solid choice for travelers seeking affordable and practical lodging.
Categories
The hotel features spacious and clean rooms, matching their online descriptions. Many guests highlight the comfortable beds, large room sizes and impressive views from higher floors. While some mention that the furniture is a bit dated and rooms can be basic, the practicality and cleanliness usually meet guest expectations. Minor issues like limited electrical sockets and slightly transparent glass doors are noted but do not significantly detract from the overall positive experience.
Cleanliness receives mixed reviews with many praising the very clean rooms and overall satisfactory cleanliness levels. However, there are occasional complaints about dirty rooms, moldy smells and inadequately cleaned bathrooms. Despite these concerns, the hotel's value for money, coupled with its views, generally outweighs any shortcomings.
The staff at Phuong Mai Family Hotel are highly commended for their friendliness and helpfulness. The owners and team are described as kind, attentive and always available to assist. Their good English, local knowledge and little touches like coffee invites contribute to a warm and welcoming atmosphere, enhancing the guest experience.
Beds are another highlight with many guests finding them comfortable and cozy. The mattresses are often noted for their comfort, ensuring a restful stay, although a few reviews suggest minor improvements could be made.
Overall, Phuong Mai Family Hotel is well-regarded for its convenient location, comfortable accommodations, friendly staff and beautiful views, making it a solid choice for travelers seeking affordable and practical lodging.
Hotel with Spa
Phuong Mai Family Hotel offers an excellent massage service. It provides an inexpensive option with massage facilities available.
Family Friendly Hotel
Business Hotel
Cheap Hotel
Small Hotel
Hotel with Tennis Courts
Guest Reviews
Phuong Mai Family Hotel is praised for its prime location, situated directly on the main street of Cat Ba and right in the middle of town. Guests highlight its central positioning, making it very convenient for exploring the city and accessing nearby services, shops and restaurants. The hotel's proximity to several beaches and the waterfront strip offers stunning views of the bay and sea from some rooms. Its strategic location allows easy transportation and short walking distances to the beach, the pier and various key spots in the city. Despite being in the bustling center, the location manages to remain relatively quiet, ensuring a comfortable stay. Overall, the hotel's location is considered top-notch and perfect for sightseeing and enjoying the vibrant surroundings of Cat Ba.
Phuong Mai Family Hotel offers a range of room experiences, particularly noted for their size and cleanliness. Many guests appreciated the spaciousness with several describing their rooms as large and very clean. The hotel provides rooms that match their online photos accurately, ensuring guests know exactly what to expect. Comfort was frequently highlighted with many finding the beds very comfortable, making for a restful stay.
Despite some mentions of outdated furniture and the need for minor renovations, the views from the rooms often left a positive impression. Spectacular sea views and lovely vistas of the street and bay were commonly praised, especially from rooms on higher floors. Air conditioning is standard, contributing to a comfortable environment.
While some rooms were noted to be small and basic, this simplicity came with the benefit of practicality and cleanliness. There were a few concerns about cleanliness levels not being consistent and minor issues such as limited electrical sockets and slightly transparent glass doors. Nonetheless, the overall ambiance was described as pragmatic and functional with a friendly-oriented atmosphere provided by the staff.
Ultimately, Phuong Mai Family Hotel seems to deliver a reliably clean and comfortable experience with beautiful views, making it a solid choice for travelers seeking affordable accommodation with essential conveniences.
The beds at Phuong Mai Family Hotel generally receive positive feedback. Many guests describe them as comfortable with some appreciating the size and noting that the double beds are particularly spacious and cozy. The mattresses are often highlighted for their comfort, contributing to a restful stay. However, a few reviews suggest that the beds could be improved for increased comfort with some mentioning thin blankets and variability in mattress firmness. Despite these minor issues, the majority of visitors find the beds to be a strong point of their stay with large and comfy options available.
Phuong Mai Family Hotel offers a mixed experience when it comes to cleanliness. Many guests commend the hotel for its very clean rooms and overall good cleanliness, contributing to a satisfactory stay. Positive remarks highlight clean everything and the general cleanliness of the hotel. However, there are also recurring concerns. Some guests found the rooms to be dirty with instances of a strong smell of mold and sticky floors. Bathrooms specifically were criticized for insufficient cleanliness with some noting they appeared not to have been properly cleaned in a while. Despite these issues, the hotel remains a good value for money for those prioritizing cost and the view over spotlessness.
The staff at Phuong Mai Family Hotel consistently receive high praise from guests for their friendliness and helpfulness. The owners and the team are described as incredibly kind, attentive and always available to assist with any needs. They are noted for speaking English well and offering good suggestions for local attractions. Specific mentions highlight the owner, Mr. Khan, for his warm demeanor and willingness to help with anything. Other reviews emphasize the cheerful and enthusiastic nature of the overall team with guests particularly appreciative of the owner’s responsiveness and helpful attitude. The positive atmosphere extends to the entire family and staff, making the hotel a welcoming place to stay. Their attentive service includes little touches like friendly coffee invites and flexibility with check-in times, which enhances the overall guest experience.
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Location
Rooms
Despite some mentions of outdated furniture and the need for minor renovations, the views from the rooms often left a positive impression. Spectacular sea views and lovely vistas of the street and bay were commonly praised, especially from rooms on higher floors. Air conditioning is standard, contributing to a comfortable environment.
While some rooms were noted to be small and basic, this simplicity came with the benefit of practicality and cleanliness. There were a few concerns about cleanliness levels not being consistent and minor issues such as limited electrical sockets and slightly transparent glass doors. Nonetheless, the overall ambiance was described as pragmatic and functional with a friendly-oriented atmosphere provided by the staff.
Ultimately, Phuong Mai Family Hotel seems to deliver a reliably clean and comfortable experience with beautiful views, making it a solid choice for travelers seeking affordable accommodation with essential conveniences.
Beds
Cleanliness
Staff
No, Phuong Mai Family Hotel doesn't have any pool.
Yes, a spa is available at Phuong Mai Family Hotel.
No, Phuong Mai Family Hotel doesn't allow dogs.
No, parking facilities aren't available at Phuong Mai Family Hotel.
No, Phuong Mai Family Hotel doesn't have a gym.
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