The red brick property offer stunning views over the River Thames. Business and leisure facilities available on-site.
Show more
Summary of reviewsThe Crowne Plaza Reading is a great choice for both business and leisure travellers due to its excellent location along the river Thames, which provides lovely views and easy access to restaurants, shops and the train station. While the breakfast received mixed reviews, the breakfast room overlooking the river was a highlight. The rooms were clean and comfortable, although some were in need of refurbishment. The hotel staff consistently provided exceptional customer service, although there were occasional negative encounters. The spa facilities were praised extensively, while the gym received mixed reviews. The leisure facilities, including the pool, sauna and steam room, were great for relaxation. Guests appreciated the comfort of the beds, although some wished they were larger or came with extra pillows. Overall, the Crowne Plaza Reading is a great choice for those looking for a comfortable stay in a convenient location. Show more
Read review summaries for all categories
Categories
Hotel where Extra Health & Safety Measures Have Been Taken
InfoSummary of reviewsEasyhotel Reading stands out primarily for its strategic location, being just a short walk from Reading train station and the town centre. This makes it especially convenient for events like the Reading Festival or for those walking the Thames Path. The hotel's surroundings also offer easy access to shops, restaurants and other amenities.
A consistent highlight among reviews is the staff, frequently described as friendly, helpful and professional. Specific mentions of individuals like Angelika, Frank and Petra underscore their efforts to ensure a pleasant stay. This exceptional staff conduct significantly enhances the overall guest experience, contributing to a welcoming atmosphere.
The cleanliness of the hotel is generally well-regarded with many guests noting the spotless rooms and modern appearance. Beds are often described as clean, cozy and supportive, contributing to a good night’s sleep for most visitors. The WiFi, when available without extra charges, is praised for its speed and reliability, making it useful for staying connected.
However, the rooms, while clean and tidy, are small and basic, which can be a drawback for those with heavy luggage or for couples. Many rooms lack windows, contributing to a somewhat claustrophobic feel and subpar temperature control. Additionally, amenities are minimal with no tea or coffee-making facilities available.
Parking is another notable concern, as the limited spaces and additional fees can pose challenges. Although the on-site parking is convenient when secured, the availability is limited, adding an extra layer of planning for those driving.
Regarding accessibility, while the hotel does cater to disabled guests with designated rooms, the absence of a lift and the cramped space in rooms may not be ideal for those with significant mobility issues. Despite these drawbacks, the hotel's central location and the dedicated, accommodating staff provide a level of convenience and customer service that many guests appreciate.
In summary, Easyhotel Reading offers a convenient, budget-friendly stay with excellent staff service, clean rooms and a prime location. However, the basic facilities, room size and parking limitations can be factors to consider depending on individual preferences and needs. Show more
