Crowne Plaza Vientiane by IHG, is a top-notch hotel that offers exceptional facilities and services. The hotel is conveniently located in the middle of the town, making it easy to access most tourist attractions. Guests have praised the hotel for its good and convenient location. The breakfast buffet is wonderful, fantastic and very good with a large variety of options available, making it a great choice for foodies and breakfast lovers alike. The rooms are spacious, comfortable and quiet with modern fittings and appointments and the hotel's cleanliness is noted as its best feature. The staff is friendly, helpful and efficient, providing outstanding service that is second to none. The infinity swimming pool is a beautiful oasis that provides a great escape from the hustle and bustle of the city and the hotel is highly recommended for its comfortable rooms and adherence to Crowne Plaza standards. Overall, Crowne Plaza Vientiane is a superb five-star hotel with predictable quality, making it perfect for business travelers and leisure travelers alike.
Mali Namphu Hotel, located in the heart of Vientiane, offers a convenient base for travelers eager to explore the city's attractions such as Sisaket Temple and the vibrant Mekong River. Nestled in a quiet street, it provides a serene escape amidst bustling markets, with close proximity to night markets, restaurants, and bars enhancing its appeal.
The hotel's breakfast receives high praise for its quality and variety, featuring delicious fruit and a thick chicken-rice porridge served in a charming courtyard. Despite some comments about limited diversity and an early end time, guests generally find the breakfast experience satisfactory, complemented by the friendly and welcoming breakfast staff.
The rooms present a mixed experience, offering practicality with amenities such as storage and a fridge, and varying in size and comfort. Daily cleaning services ensure tidiness, though some guests suggest updates to furnishings and maintenance improvements. While basic, the rooms meet essential needs for a satisfactory stay.
Cleanliness standards are inconsistent; some areas are well-maintained while others, like the pool and communal areas, require significant attention. Efforts to maintain the pool are noted, but guest feedback calls for a comprehensive overhaul to address cleanliness concerns.
The hotel staff consistently garners positive reviews, praised for their proficiency in English and their friendly, helpful demeanor. Reception staff, in particular, enhance the guest experience with their accommodating nature.
While the rooftop pool is a valued amenity for relaxation, its maintenance requires improvement due to issues with cleanliness and structure, diminishing the overall experience.
Lastly, the condition of the beds is a major concern, with guests frequently mentioning uncomfortable mattresses and structural issues, suggesting a need for upgrades to improve guest comfort.
Overall, Mali Namphu Hotel offers a centrally located and welcoming environment, yet would benefit from enhancements in room and facility maintenance to elevate the overall guest experience.
Vientiane Luxury Hotel enjoys a prime location in Vientiane, which receives considerable praise from guests. Its central yet tranquil setting offers easy access to key attractions like the night market and the historic district, as well as numerous restaurants, food markets and essential amenities. This makes the hotel an excellent base for exploring the city. Additionally, the clean facilities, spacious rooms and friendly staff contribute to a positive overall experience.
The spaciousness of the rooms is a major highlight, offering comfortable beds and pleasant views from the balconies. Cleanliness varies with many guests finding their rooms clean and well-maintained, though some report issues upon check-in. The modern yet occasionally outdated interior, along with comfort and value for money, are recurrent themes in guest feedback.
Staff at the hotel are generally appreciated for their politeness, helpfulness and friendliness, creating a welcoming atmosphere for most guests. However, some remarks indicate occasional lapses in professionalism and English proficiency.
Breakfast offerings reveal a disparity in guest satisfaction. While some enjoy the simple but tasty meals, others report a lack of fresh, warm food and disorganized service, detracting from the overall experience.
The WiFi service is frequently criticized for being unreliable and inconsistent, impacting guests’ ability to stay connected.
The pool, although clean and appreciated by some, is often noted for its maintenance issues, cold water and occasional skin irritation after use, suggesting the need for better upkeep.
Comfortable beds are one of the standout features, consistently ensuring a restful night’s sleep for guests, despite occasional cleanliness issues.
Overall, Vientiane Luxury Hotel offers a convenient location, helpful staff and comfortable accommodations, but faces challenges in maintaining consistent service levels across several aspects, particularly in breakfast provision, WiFi reliability and pool maintenance.
Eastin Hotel Vientiane provides a memorable and high-quality experience for guests, blending modern comfort with a serene riverside setting. Situated along the tranquil banks of the Mekong River, the hotel offers breathtaking views and a peaceful atmosphere, slightly removed from Vientiane's bustling city center. This location is appealing for those seeking tranquility, yet remains highly accessible with a complimentary shuttle service and available local transportation options like tuk-tuks.
The hotel's breakfast receives outstanding praise for its quality and diverse options, catering to various tastes with both Western and Eastern cuisine. Fresh ingredients and made-to-order selections add to the delightful morning experience, complemented by the efficiency and friendliness of the staff.
Rooms at Eastin Hotel Vientiane are well-regarded for their spaciousness, cleanliness, and comfort, many offering stunning views of the Mekong River. The modern design and cozy beds contribute to a restful night's sleep, with the hotel's quiet ambiance allowing for relaxation. Guests consistently commend the excellent service provided by the attentive and professional staff, enhancing the overall stay.
Cleanliness is a standout feature, with guest reviews repeatedly highlighting the immaculate condition of the hotel. Complemented by modern amenities, the establishment offers a comfortable and hygienic environment, encouraging many guests to consider returning for future visits.
The hotel's facilities, including its pool and gym, receive positive feedback for their cleanliness and maintenance. The scenic rooftop pool provides a picturesque setting to unwind, while the gym is well-equipped with new equipment. However, some areas, like WiFi connectivity, could benefit from improvements to ensure seamless access throughout the premises.
Overall, Eastin Hotel Vientiane excels with its prime location, excellent service, and quality accommodations. Visitors appreciate the impressive value for money, often describing their experiences as surpassing expectations for a four-star hotel, making it an inviting choice for travelers exploring Vientiane.
Chandara Boutique Hotel provides a serene retreat away from the hustle of Vientiane’s city center, offering close proximity to the airport which benefits travelers with early flights or layovers. Though located in an industrial zone, the hotel's peaceful surroundings and picturesque views of rice fields offer a unique and tranquil environment. The main town and attractions are accessible via a short tuk-tuk or taxi ride and adventurous travelers can reach the historic center and Riverfront with a brief drive or a 20-minute walk.
Breakfast at Chandara Boutique Hotel is highly praised for its quality and variety, featuring both European and Asian options. Guests enjoy the freshness and generous portions, often on a poolside terrace, enhanced by friendly service. Despite some minor criticisms regarding limited vegetarian options, the breakfast remains a significant value-added aspect of the stay.
The dinner experience is equally lauded with guests appreciating the delicious and well-cooked dishes, including a variety of appealing options like spaghetti and curries. The hotel restaurant serves excellent cocktails and is noted for its consistent quality and tasty food, making meals at the hotel a noteworthy aspect of the overall experience.
Rooms at Chandara Boutique Hotel are applauded for their spaciousness, cleanliness and stylish decor with traditional touches. Guests enjoy large, comfortable rooms with balconies and pleasant pool views. While some minor maintenance issues are noted, such as the need for painting or repairs, these do not detract significantly from the positive feedback on room comfort and amenities.
The hotel's commitment to cleanliness is evident with guests frequently mentioning the well-maintained rooms and public spaces, including a beautifully clean pool. Some areas, particularly bathrooms, require better upkeep, but overall, the hotel’s cleanliness is commendable.
The exceptional quality of the staff consistently stands out, characterized by their attentiveness, friendliness and helpfulness. The hospitality provided by the team, including the manager Tink and staff member Nu Nu, significantly enhances the guest experience, although occasional unprofessionalism in the restaurant staff is mentioned.
The hotel's pool area is a standout feature, described as fantastic and well-maintained. Guests appreciate the relaxing garden setting, sun loungers and the overall inviting atmosphere, which makes it a perfect spot to unwind.
Beds receive mixed reviews; while some guests find them comfortable, others find the mattresses and pillows too hard, sometimes leading to discomfort. Some issues with older beds and stained bedding are noted, yet many guests still find the overall room comfort satisfactory.
In summary, Chandara Boutique Hotel offers a peaceful, comfortable and clean environment, enhanced by a beautiful pool area and exceptional staff service. Despite minor drawbacks, it provides a memorable experience with high-quality dining options and spacious, well-appointed rooms.