DoubleTree by Hilton Charlotte City Center
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Summary of reviewsDoubleTree by Hilton Charlotte City Center, is a highly recommended hotel located in the heart of downtown Charlotte. Guests have praised the hotel's central location, which allows for easy access to many facilities and attractions, including the Spectrum Center, Bank of America Stadium and numerous restaurants, bars and clubs. The hotel's breakfast has received mixed reviews, but those who got to enjoy the complimentary breakfast raved about it, especially the Chef's chicken and waffles. The hotel's rooms have also received mixed reviews, but most guests have praised the cleanliness and comfortable beds. The hotel's staff has been described as exceptional with many guests mentioning the friendly and accommodating front desk staff. The hotel's parking situation has received mixed reviews, but some guests have appreciated valet parking being an option. The hotel's beds have received mostly positive reviews with guests describing them as super comfy and comfortable. Overall, the hotel provides clean and affordable accommodations with friendly and helpful staff, making it a recommended stay for a restful and enjoyable stay in Charlotte.
Categories
Hotel near Nightlife Spots
The DoubleTree by Hilton Charlotte City Center is located in the heart of the city, providing easy access to numerous nightlife venues. The hotel offers comfortable accommodations and convenient amenities for guests looking to explore Charlotte's after-dark scene.
Hotel with Free Wi-Fi
This hotel is located in the city center and provides complimentary Wi-Fi. Guests can enjoy reliable internet connectivity for work and leisure.
Business Hotel
With its comprehensive business facilities and central location, this hotel is a popular choice for business travelers. It offers meeting rooms, catering services, and modern technology.
Hotel with Parking
This hotel offers on-site self-parking for $32.00 per day, with the added benefits of being secured and covered, providing protection for vehicles. Valet parking is also available for $40.00.
Accessible Hotel
The hotel has accessibility features such as closed-captioned TV and visual fire alarms. Accessible rooms include options with roll-in showers. It also provides complimentary wired internet access, a business center, and dry cleaning/laundry services.
Hotel with Gym
This hotel features a fitness center, providing guests with facilities to maintain their workout regimen, along with convenient access to city attractions.
4-Star Hotel
This hotel offers a central location and comfortable accommodations. It provides easy access to Charlotte's attractions and business district.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Rooftop Pool
Hotel with Rooftop Pool
Guest Reviews
DoubleTree by Hilton Charlotte City Center, boasts an amazing location in the heart of downtown, making it an ideal spot for guests looking to explore the city. The hotel is conveniently situated close to many facilities and attractions, including the Spectrum Center, Bank of America Stadium and numerous restaurants, bars and clubs. Guests have praised the hotel's central location, which allows for easy access to everything and its proximity to performance venues like the performing arts center. The hotel is also located near First Ward Park, a popular spot for visitors to relax and enjoy the outdoors. Additionally, the hotel is within walking distance of the Charlotte Hornets' home arena and the Carolina Panthers' stadium. Overall, guests have found the hotel's location to be perfect and they appreciate the convenience that comes with being in the heart of the city.
The breakfast at DoubleTree by Hilton Charlotte City Center is a hit or miss depending on whether it was included in the reservation or not. Those who got to enjoy the complimentary breakfast raved about it, especially the Chef's chicken and waffles and praised the breakfast staff. However, some guests were disappointed that breakfast wasn't included and opted to skip it due to the extra cost. For those who missed out, there was no convenient way to grab a quick coffee in the morning. Despite the mixed reviews, the breakfast overall was deemed good by most guests.
The DoubleTree by Hilton Charlotte City Center has received mixed reviews from guests regarding their rooms. Despite some negative comments about outdated decor and noise from neighboring rooms or the street, the hotel has mostly been praised for its cleanliness and comfortable beds. Some guests have even described their rooms as impressive and cozy. The location of the hotel is also noted as convenient and central. Basic amenities such as coffee makers, refrigerators and bath supplies are provided in the clean, neat rooms that benefit from daily room service. However, some guests have been disappointed with the sink location and drainage in the bathroom, as well as with the occasional damp carpet and bad smells in the bathroom. Overall, the responsiveness of staff and the hotel's cleanliness and comfort make it a recommended stay.
Guests who have stayed at the Holiday Inn Charlotte Center City, an IHG Hotel, praised the hotel's beds, describing them as "super comfy", "comfortable" and "very comfortable". While some guests did mention that the double beds were a little small, most reviews were positive with guests even commenting on the "comfy room and bed" and how "the bed and pillow was so comfortable". Location, cleanliness and a comfortable bed were some of the highlights of the hotel, as guests appreciated a "clean and good size room" and the "nice room, comfy bed". However, a few guests did mention that they found it "difficult to sleep" and "got zero sleep" with one guest describing the beds as "the most uncomfortable small beds I've ever been in at any hotel". Overall, the hotel's beds received mostly positive reviews with one guest even raving about the "riesige super bequeme Betten!" (huge, super comfortable beds!). Guests should also be aware that there is an extra charge for parking.
DoubleTree by Hilton Charlotte City Center has received mixed feedback from guests regarding its cleanliness. However, most of the reviews highlight the cleanliness of the rooms and the property. Many guests have praised the hotel for providing great and clean rooms with comfortable beds. The staff and property have been described as amazing, helpful and friendly.
Several negative reviews mentioned stains, body odor smells and dirty toilets or showers. However, most guests have expressed satisfaction with the cleanliness of the hotel and some have mentioned that the facility and rooms are always kept clean. The hotel's central location and neat Libby area have also been appreciated.
Overall, the hotel provides clean and affordable accommodations with friendly and helpful staff. However, some guests have noted that the decor in the rooms is a little outdated and amenities such as soap and shampoo may be too small for their liking.
The staff at Holiday Inn Charlotte Center City is exceptional according to guest reviews. Many guests mentioned the friendly and accommodating front desk staff, calling out specific employees like Chloe and JJ for their superb service. The lobby staff were also praised for being informative and attentive. The majority of guests found the overall staff to be helpful and accommodating with only a few exceptions. The valet and front desk staff were especially notable for their excellent customer service. The hotel's prime location, cleanliness and comfortable rooms were also highlighted as positives. Overall, the staff was a standout feature of the hotel and left guests feeling welcomed and satisfied.
Overall, guests have had mixed experiences with the parking situation at the Holiday Inn Charlotte Center City hotel. While some have found the parking convenient and at a discount rate, others have complained about the high prices and confusing situation with some parking garages not even owned by the hotel. Some guests have had issues with being misinformed about parking fees and paying multiple times. However, some have appreciated valet parking being an option and the ability to leave their vehicle parked at the expense of the hotel while attending an event nearby. There were a few negative comments about rude parking staff and the inconvenience of the parking garage being too far away, but some guests have also praised the hotel's location and on-site restaurant.
The DoubleTree by Hilton Charlotte City Center, has received rave reviews from guests who have described their stay as 'good', 'superb' and 'exceptional'. The hotel's facilities and services have been praised as 'perfect' and 'very good' with guests also commending the hotel's convenience and location in the city center. The staff have been described as 'excellent' and the hotel itself has been called 'nice' and 'lovely'. Despite some minor drawbacks, such as noise and pricing, guests have overall praised the hotel and would recommend it for a restful and enjoyable stay in Charlotte.
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Location
Breakfast
Rooms
Beds
Cleanliness
Several negative reviews mentioned stains, body odor smells and dirty toilets or showers. However, most guests have expressed satisfaction with the cleanliness of the hotel and some have mentioned that the facility and rooms are always kept clean. The hotel's central location and neat Libby area have also been appreciated.
Overall, the hotel provides clean and affordable accommodations with friendly and helpful staff. However, some guests have noted that the decor in the rooms is a little outdated and amenities such as soap and shampoo may be too small for their liking.
Staff
Parking
4 Star
Yes, DoubleTree by Hilton Charlotte City Center has pool(s) that belong to one or more of the following categories: Rooftop Pool.
No, a spa isn't available at DoubleTree by Hilton Charlotte City Center.
No, DoubleTree by Hilton Charlotte City Center doesn't allow dogs.
Yes, parking facilities are available at DoubleTree by Hilton Charlotte City Center.
Yes, DoubleTree by Hilton Charlotte City Center has a gym.
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