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Sheraton Charlotte Hotel

Charlotte , 555 South Mcdowell Street, South Tower (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Sheraton Charlotte Hotel is a prime location for anyone visiting Charlotte with guests raving about its convenient location to activities and nearby attractions. The breakfast is a mixed bag, but many guests enjoyed the nice setup and loved the food. The rooms offer a mix of modern and outdated options with some needing upgrading, but guests praised the cleanliness and comfortable bedding. The hotel has received positive reviews for its cleanliness with guests appreciating the beautiful and clean rooms and comfortable beds. The staff is exceptional with outstanding customer service and a friendly atmosphere. The parking situation has mixed opinions, but it didn't detract from guests' overall enjoyment of their stay. While some reviewers found the beds to be small and uncomfortable, others praised the relaxing and comfortable beds. Overall, guests had a nice visit and a hassle-free stay with some praising the hotel as superb or very good.
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Categories

Luxury Hotel

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Indoor Pool Outdoor Pool

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Indoor Pool

Room Types

Traditional, Guest room, 2 Double Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Traditional, Guest room, 1 King Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 1 bed.

Club level, Guest room, 2 Double Providing free toiletries, this family room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The family room provides air conditioning, a tea and coffee maker, executive lounge access, a wardrobe and a flat-screen TV with cable channels. The unit offers 2 beds.

Club level, Guest room, 1 King Offering free toiletries, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access and a wardrobe. The unit has 1 bed.

Club level, Guest room, 2 Double, City view Offering free toiletries, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access, a wardrobe as well as city views. The unit offers 2 beds.

Club level, Guest room, 1 King, City view, Top floor Featuring free toiletries, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access and a wardrobe. The unit has 1 bed.

Guest room, 2 Double, City view Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.

Guest room, 1 King, City view Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

Deluxe, Guest room, 2 Double, Corner room Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Deluxe, Guest room, 1 King, Corner room Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Club lounge access, Junior Suite, 1 King, Corner room Offering free toiletries, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious double room offers air conditioning, a tea and coffee maker, executive lounge access, a seating area, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Club level, 1 Bedroom Suite, 1 King, Top floor Offering free toiletries, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious double room offers air conditioning, a tea and coffee maker, executive lounge access, a seating area, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Traditional Double Room with Two Double Beds and Roll-in Shower - Mobility and Hearing Accessible The unit offers 2 beds.

About Sheraton Charlotte Hotel

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Guest Reviews

8.1

Very Good

Location

The Sheraton Charlotte Hotel is a prime location for anyone visiting Charlotte. Guests rave about its convenient location to activities and all the nearby attractions. The hotel is in the heart of uptown with beautiful views and a walking distance to the stadium. The location was perfect for leisurely visiting the Queen City and well-situated for those working or attending events downtown. The hotel's proximity to the Charlotte marathon course was also appreciated, as well as its close proximity to all site attractions. The property was close to everything, including many restaurants and gaming options. The central location made it easy to walk to the stadium and downtown and it was only a short distance to Bank of America Stadium. Overall, guests found the location to be convenient and ideal.

Breakfast

The breakfast at Sheraton Charlotte Hotel is a mixed bag according to guest reviews. While some found it to be excellent and amazing, others thought it was terrible and overpriced compared to outside options. Some guests had issues with the organization of breakfast, such as needing to request vouchers and front desk staff not informing them of this. There were also misunderstandings about whether breakfast was included in the reservation or not. Despite these complaints, many guests enjoyed the nice breakfast setup and loved the food. Some even received free breakfast as compensation for their stay. Overall, it seems that while the breakfast at Sheraton Charlotte Hotel may not be perfect, it is worth checking out for those who appreciate a good meal in the morning.

Rooms

The Sheraton Charlotte Hotel offers a mix of modern and outdated rooms with some needing upgrading. However, many positive reviews exist, praising the cleanliness and comfortable bedding. Some of the rooms have small or oddly designed bathrooms and a few guests experienced issues with malfunctioning toilets. While some rooms have no microwave, the mini-fridge was appreciated. Some guests were not happy about discrepancies between the advertised room and the one received. A few specific complaints were about dirty or stained sheets, carpets, or appliances. Despite this, some guests loved the city view, location and lobby amenities. Others found the parking a bit of a hassle. However, a standard room came with comfortable beds, clean surroundings and new bathrooms.

Beds

When it comes to the beds at Sheraton Charlotte Hotel, guests have mixed opinions. While some reviewers found the beds to be small and uncomfortable with stained sheets, others praised the relaxing and comfortable beds. Many guests noted that the rooms were clean and some even raved about the city views from their comfortable beds. Despite a few negative comments about uncomfortable bedding and downsizing to two double beds instead of a king, the majority of guests seemed to be satisfied with the comfortable beds at Sheraton Charlotte Hotel.

Cleanliness

The Sheraton Charlotte Hotel has received positive reviews for its cleanliness. Guests have commented that the rooms are beautiful and clean with comfortable beds. The majority of guests appreciated the hotel's cleanliness with some rating it as being super clean. Guests have also mentioned that the hotel property itself is nice and clean. Some guests also appreciated the hotel's candle scent. Apart from a few reviews mentioning issues like dirty bathrooms or towels, stained sheets or carpets and dusty spiderwebs; most of the reviews suggest that the hotel is clean overall. The hotel's customer service has also been appreciated, alongside its spacious rooms and good location. The Sheraton Charlotte Hotel also boasts some clean pools and a clean atmosphere, contributing to an enjoyable stay.

Staff

The Sheraton Charlotte Hotel boasts an exceptional staff with outstanding customer service. From the front desk to the housekeeping staff, the employees were described as polite, friendly and exceptionally helpful. Guests complimented Jared and Hunter for their outstanding service, while Lindsey the bartender and Chris at the front desk received individual praise. Despite a few isolated incidents, the staff was widely regarded as professional and accommodating. The hotel's location was complimented for its proximity to local amenities, but it was the staff that left a lasting impression on guests. Overall, visitors to the Sheraton Charlotte Hotel can expect great service and a friendly atmosphere.

Parking

Guests at the Sheraton Charlotte Hotel have mixed opinions on the parking situation. While some appreciated the ease of access and simplicity of parking, others found it overpriced and inconvenient with long walks and unclear signage. Many were surprised to find that they had to pay for parking on top of their room rate. However, the hotel's location was praised as being in a great spot with ample parking available. Some also noted that the parking area could use some attention to improve its maintenance. Overall, while the parking situation may not be perfect, it didn't detract from guests' overall enjoyment of their stay.

4 Star

The Sheraton Charlotte Hotel is a pleasant stay with guests recommending refurbished rooms for the best experience. While some reviews found the hotel passable and underwhelming for a national hotel chain, others praised it as superb or very good. The hotel is a bit old compared to Sheraton standards, but overall guests had a nice visit and a hassle-free stay. Though there were a few small problems, everything was mostly good.

Yes, Sheraton Charlotte Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.

No, a spa isn't available at Sheraton Charlotte Hotel.

Yes, Sheraton Charlotte Hotel welcomes dogs.

Yes, parking facilities are available at Sheraton Charlotte Hotel.

Yes, Sheraton Charlotte Hotel has a gym.

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