Chester, 2406 West Hundred Road37.355885,-77.408842(Show on Map)
7.4
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Country Inn & Suites by Radisson in Chester, VA, enjoys a favorable reputation for its superb location, particularly its proximity to Interstate 95, making it easily accessible for travelers. Guests highly appreciate the convenience of nearby dining options, shopping centers and amenities, often within walking distance. The area also feels safe, enhancing the overall stay experience. Although a few guests mentioned noise and accessibility issues, the general sentiment highlights the location's practical benefits for both short and extended stays.
The hotel's breakfast offerings receive mixed feedback but are mostly positive. Guests often describe the breakfast as delicious, ample and well-stocked with a variety of options including waffles, eggs and cereals. The coffee is notably good and the breakfast staff are frequently commended for their friendliness and accommodation. However, some guests found the breakfast to be disappointing with cold or minimal options, especially during Covid-19 restrictions.
Guest reviews of the hotel rooms are varied. Many praise the rooms for their size, cleanliness and comfort. Positive notes highlight the spaciousness, appealing decor, good air conditioning and comfortable beds. Nevertheless, some guests encountered issues such as dust, stains, unpleasant odors and outdated furnishings, indicating inconsistencies in room maintenance and cleanliness.
Cleanliness throughout the hotel also shows mixed reviews. While many guests find their rooms clean and comfortable, several mention problems with the upkeep of common areas and amenities. Specific complaints include dirty carpets, mold, smoke odors and unclean bathrooms, which suggest areas for improvement in housekeeping.
The staff at the hotel generally receive high marks for their courteousness and helpful nature. Front desk employees, especially named staff like Rick and Rachel, are often praised for their friendliness and professionalism. However, there are occasional reports of insufficient staffing and some instances of unprofessional behavior.
Internet services at the hotel get mixed reviews. While many guests appreciate the reliable free internet access, others report issues with slow connection speeds and disruptions, especially with the lobby computers.
The pool area garners mixed reactions. Positive reviews appreciate the availability of the indoor pool and hot tub, which add a relaxing component to the stay. Some guests, however, found the pool too cold and noted cleanliness issues, such as a cloudy pool and trash around the area. The hot tub temperature and chemical use sometimes detracted from the overall experience.
Families find the hotel accommodating with spacious one-bedroom suites and family-friendly amenities like the pool and hot tub. The hotel's welcoming atmosphere makes it a popular choice for those traveling with children.
Bed comfort receives a range of feedback with many guests finding the mattresses comfortable and the beds warm and inviting. However, there are complaints about hard or lumpy mattresses and pillows that are either flat or too small. Instances of dirty bedding also mar the otherwise positive feedback on sleep quality.
In summary, Country Inn & Suites by Radisson in Chester, VA, offers a generally positive stay experience with its convenient location, hospitable staff and accommodating amenities. However, inconsistencies in room cleanliness and maintenance, as well as mixed reviews on breakfast and bedding quality, suggest areas where improvement could enhance the overall guest experience.
Categories
Gym
Includes an on-site gym for guests. This amenity provides a convenient way for travelers to keep up with their fitness regimen.
Family
Pool
Heated Pool
Indoor Pool
Honeymoon
Business
Indoor Pool
Heated Pool
Room Types
Queen Room with Two Queen Beds - Non-SmokingThis air-conditioned room features a seating area with a flat-screen cable TV, a refrigerator, and a microwave. Each has a private bathroom with a hairdryer and either a bath or a shower.
King Room - Non-SmokingThis air-conditioned room features a seating area with a flat-screen cable TV, a refrigerator, and a microwave. Each has a private bathroom with a hairdryer and either a bath or a shower.
King Room - Disability AccessThis room features a microwave and a refrigerator.
King Room with Roll-In Shower - Disability AccessThis room features a microwave and a refrigerator.
King Suite - Non-SmokingThis room features a microwave, sofa bed and refrigerator.
Queen Room with Two Queen Beds - Disability Access/Non-SmokingThis room features a microwave, sofa bed and refrigerator.
One-Bedroom King Suite with Sofa Bed - Non-SmokingThis room features a microwave, sofa bed and refrigerator.
King Studio Suite - Disability Access/Non-SmokingThis suite features a tea and coffee maker and a TV.
King Room - Disability Access/Non Smoking This double room features a tea and coffee maker and a TV. The unit has 1 bed.
King Room - Non SmokingThis double room features a tea and coffee maker, a seating area and a flat-screen TV. The unit offers 1 bed.
King Room with Roll-In Shower - Disability Access/Non SmokingThis double room provides a tea and coffee maker and a TV. The unit offers 1 bed.
Guest Reviews
7.4
Good
Review Summaries
Location
The Country Inn & Suites by Radisson in Chester, VA is highly praised for its superb location. Guests frequently highlight its proximity to Interstate 95, making it easy to access for travelers. The hotel is conveniently situated near a plethora of dining options, shopping centers and other amenities. Visitors appreciate that restaurants and stores are often within walking distance, adding to the convenience. Additionally, many guests felt safe in the area, enhancing their stay experience.
The location's accessibility to highways is particularly noted, making it a favorable stop for those en route to different destinations. The hotel is also appreciated for being close to specific event venues and family-centric activities like a skating rink, making it versatile for various types of travelers. Though the location can be a bit tricky to find and some reviews mentioned noise and accessibility issues, the overall sentiment favors the convenience and array of nearby options. This blend of easy access and a wealth of local amenities makes it a practical choice for both short and extended stays.
Breakfast
The Country Inn & Suites by Radisson in Chester, VA, receives mixed feedback regarding its breakfast offerings. On the positive side, many guests compliment the breakfast as good, ample and well-stocked with several descriptions of it being delicious, great and even outstanding. The variety seems to be a strong point with mentions of a wide selection encompassing items like waffles, eggs, sausage, cereals, bagels, etc. Coffee is notably hot and tasty and the breakfast room is frequently stocked with hot items such as bacon and sausage.
There are also notable mentions of the breakfast staff being friendly and accommodating, ensuring that the breakfast experience is enjoyable. Some reviews highlight specific instances of great customer service and the overall cleanliness of the breakfast area.
However, there are negative remarks as well. A few reviews state that the breakfast was disappointing, minimal or not as advertised with some guests noting that the food was cold or unappealing. Limited options, especially in the context of Covid-19 restrictions, resulted in a more sparse and continental style breakfast for some. A couple of guests even mentioned missing more substantial items like eggs, bacon and waffles, which were part of the pre-pandemic offerings.
Overall, while there is praise for the variety, taste and service of the breakfast, there are also instances where guests felt the breakfast fell short of their expectations.
Rooms
The rooms at Country Inn & Suites by Radisson, Chester, VA have garnered a variety of reviews. Many guests appreciated the size and cleanliness of the rooms, describing them as spacious, clean and comfortable. Some highlighted the ease of the check-in process and the convenience of the hotel's location, which is close to major roads and various amenities. Positive notes also mentioned the appealing decor and satisfactory in-room facilities, including good air conditioning, comfortable beds and ample quietness despite the proximity to the highway.
However, there were several recurring complaints. Some rooms were found in rough or worn condition with reports of dust, stains on carpets, outdated furnishings and instances of unpleasant odors like smoke or mildew. A few guests encountered issues with cleanliness, citing dirty carpets, crumbs and hair from previous occupants. Some reviews also pointed out specific problems with room amenities such as noisy air conditioning units, non-functioning TVs and visible electrical wires.
Overall, while many guests were satisfied with the size, comfort and basic cleanliness of the rooms, there are noted inconsistencies in room maintenance and cleanliness that could affect one's stay. The property holds potential if management addresses these persistent issues.
Beds
Country Inn & Suites by Radisson in Chester, VA offers a mixed experience when it comes to bed comfort. Many guests found the beds to be comfortable with several highlighting the super comfy and firm mattresses. The notable softness of the beds and pillows added to a pleasant sleep for many. The king-size beds also received positive mentions for their warmth.
However, not all experiences were universally positive. Some guests found the mattresses a bit uncomfortable with a few describing them as hard or lumpy. The pillows drew mixed reviews as well with several comments pointing out that they were either flat or too small for the beds. Instances of dirty sheets and bedding were noted, although others praised the cleanliness and modern feel of the linens.
In summary, while the beds at Country Inn & Suites by Radisson, Chester, VA generally provide a decent level of comfort, there are some inconsistencies in the quality of bedding and pillows that could affect one's stay.
Cleanliness
Country Inn & Suites by Radisson in Chester, VA offers a mixed experience when it comes to cleanliness. On the positive side, many guests found their rooms to be clean, spacious and comfortable. Comments about clean and large rooms, accommodating staff and modern amenities like big TVs are common. The hotel’s location right off I-95 is also a noted convenience for travelers.
However, several aspects of the hotel’s cleanliness fall short. Common areas and amenities such as carpets, curtains and the pool received negative feedback for being dirty or not properly maintained. Some visitors reported mold, smoke odors and overall unpleasant experiences in their rooms. Issues with unclean bathrooms, dirty carpets and inadequate housekeeping were mentioned multiple times, indicating areas for improvement.
Despite some guests noting the hotel as being extremely clean and encountering friendly staff, others faced varying degrees of dissatisfaction due to the inconsistent cleanliness and maintenance. Travelers considering this hotel may have a significantly different experience depending on their specific room and areas they access.
Staff
The staff at Country Inn & Suites by Radisson in Chester, VA, receives predominantly positive feedback from guests. Many reviews highlight the courteous and helpful nature of the front desk staff with specific mentions of Rick, who is repeatedly described as awesome and supportive. Rachel and other female staff members also received praise for their friendliness and accommodating attitude.
Guests generally found the staff to be welcoming and professional, contributing to a pleasant stay with friendly smiles and a helpful demeanor. However, there are occasional mentions of insufficient staffing and isolated incidents of rudeness or unprofessional behavior from some front desk employees.
Most interactions with the staff were positive, featuring accommodating hosts and friendly housekeepers. Some guests appreciated the extra efforts made by staff members, such as attempting to make change from their own purse or remembering returning guests. There were a few negative remarks about staff seeming indifferent or unwilling to address certain issues.
Overall, the majority of guests enjoyed their interactions with the staff at this hotel, noting their friendliness, helpfulness and professionalism as highlights of their stay.
Wi-Fi
Guests at the Country Inn & Suites by Radisson in Chester, VA, frequently commented on the hotel's internet services. Despite some remarks about no wifi availability and slow connection speeds, particularly with the computers limited to 2.4GHz, many guests found the internet connection reliable and appreciated the good free internet access provided. However, there were complaints about spotty internet, poor performance of lobby computers and occasional disruptions. Overall, while the internet service received mixed reviews, many guests acknowledged the reliability of the connection during their stay.
Pool
The pool at the Country Inn & Suites by Radisson in Chester, VA, drew a mix of opinions from guests with numerous highlighting positive experiences. Many appreciated that the indoor pool was open and valued the amenity of having a pool available during their stay. Some found the pool and spa to be lovely, emphasizing that it was great to take a dip and unwind. The indoor hot tub was another feature several guests mentioned, although opinions varied regarding its temperature and cleanliness.
Concerns were raised about the pool being exceptionally cold on numerous occasions, rendering it nearly unusable for swimming. There were also remarks about cleanliness with some guests encountering a cloudy pool and trash around the pool area, indicating occasional maintenance issues. Strong chemicals were sometimes noted, particularly in the jacuzzi, deterring some from using it. Additional comments included the hot tub being lukewarm and the pumping action not meeting expectations.
Despite these critical points, guests generally appreciated the accessibility and availability of both the pool and hot tub whenever they were operational, making them key factors in choosing the hotel, especially for those traveling with families.
Family
Country Inn & Suites by Radisson in Chester, VA, emerges as a family-friendly destination that caters well to those traveling with kids. The one bedroom suite stands out, being both spacious and accommodating, making it particularly suitable for families. The inclusion of amenities such as a hot tub and pool adds to its appeal, offering enjoyable activities for younger guests. In addition, the open and spacious rooms are a significant advantage for parents, especially those with infants. Guests have noted that the hotel is a great spot for kids with a family-friendly atmosphere evident in the presence of many children enjoying their stay. Overall, it appears to be a welcoming and supportive environment for families.
FAQ
Yes, Country Inn & Suites by Radisson, Chester, VA has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Country Inn & Suites by Radisson, Chester, VA.
No, Country Inn & Suites by Radisson, Chester, VA doesn't allow dogs.
No, parking facilities aren't available at Country Inn & Suites by Radisson, Chester, VA.
Yes, Country Inn & Suites by Radisson, Chester, VA has a gym.
