Chiayi Crown Hotel

Chiayi 23.47818000, 120.44314700 , No. 238-2, Ximen Street (Show on Map)
6.8
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsChiayi Crown Hotel is highly praised for its excellent location, situated conveniently close to Chiayi Train Station, bus stations and the transit center, making it an ideal base for exploring Chiayi City. Guests appreciate the hotel's proximity to the bustling downtown area, abundant shopping and dining options and the Wenhua Road Night Market, which is just a short stroll away. The balance between convenience and comfortable access to local attractions frequently receives positive feedback.

The breakfast experience at the hotel is another highlight with most guests enjoying the included option. The breakfast buffet features a rich variety of both Chinese and Western dishes, accommodating various dietary preferences, including vegetarian options. Despite some minor critiques regarding diversity, portion sizes and service hours, the breakfast is generally described as delicious and plentiful, adding value to the stay.

Room experiences at Chiayi Crown Hotel receive varied feedback. Many guests find the rooms spacious, comfortable and fairly clean with basic amenities, emphasizing the good value for money. However, there are frequent mentions of outdated facilities, small and old bathrooms and issues with soundproofing. Cleanliness could be inconsistent with some complaints about dust, mold and occasional pest sightings detracting from the overall experience.

Staff at the hotel are largely commended for their attentiveness, politeness and welcoming attitude, contributing significantly to a pleasant stay. While there are occasional reports of indifferent service attitudes and language barriers, the overall impression of the staff remains largely positive.

Parking at the hotel is both convenient and free, but with limited spaces that operate on a first-come, first-served basis, which can be challenging during peak times. Despite this, many guests find the parking process generally satisfactory, particularly on weekdays.

For families, Chiayi Crown Hotel provides a suitable and comfortable environment with room layouts accommodating up to four adults and one child. The hotel's cleanliness and family-friendly amenities make it a viable option, though some additional toiletries may be needed. The hotel's location, close to local attractions, adds to its convenience for family excursions.

Bed comfort is one area with significant room for improvement. Despite clean bedding, many guests find the mattresses uncomfortably hard and often in poor condition, detracting from a peaceful night's sleep. The recurring issues with old, worn-out mattresses indicate a need for upgrades to enhance overall comfort.

In summary, Chiayi Crown Hotel is well-regarded for its strategic location, satisfactory breakfast offerings and friendly staff, making it a good choice for travelers and families on a budget. However, attention to room cleanliness, updated facilities and improved bedding quality could further enhance the guest experience.
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Cheap Hotel
The hotel is known for its helpful staff and reasonable prices, making it a good value choice for budget-conscious travelers.

Family Friendly Hotel

Room Types
Standard Twin Room This cosy room can accommodate 2 guests. It has air conditioning and an electric kettle, and comes fitted with wooden flooring and 2 single beds. The en suite bathroom comes with a shower and bathtub facilities, free toiletries and a hairdryer.

Standard Quadruple Room This spacious quadruple room has air conditioning and an electric kettle. It is fitted with wooden flooring and 2 double beds. The en suite bathroom comes with a shower and bathtub facilities, free toiletries and a hairdryer.

Budget Twin Room This twin room features a electric kettle and air conditioning. Breakfast is not included for this room.

Economy Double Room The double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. This double room features parquet floors and a flat-screen TV. The unit offers 1 bed.

Bed in 5-Bed Female Dormitory Room Rooms are 2 square metres.

Bed in 5-Bed Male Dormitory Room Rooms are 2 square metres.

Guest Reviews
6.8
Rated
Location
Chiayi Crown Hotel boasts an impressive location, making it a popular choice among travelers. It's situated very close to Chiayi Train Station within just a few minutes' walk, making transportation exceptionally convenient. Guests appreciate its proximity to both the bus station and transit center, which facilitates easy travel to local attractions and beyond.

The hotel is also centrally located with easy access to the city's bustling downtown area. Visitors find the lively environment enjoyable with plenty of options for shopping and dining nearby. Additionally, the Wenhua Road Night Market, another highlight of Chiayi, is within a comfortable walking distance of around 10-15 minutes. This makes evening strolls to explore local cuisine and culture quite accessible.

Overall, the location of Chiayi Crown Hotel strikes a perfect balance between convenience and comfort, close to major transportation hubs, dining options and shopping areas, making it an excellent base for exploring Chiayi City.

Breakfast
The breakfast experience at Chiayi Crown Hotel receives a range of feedback with many guests highlighting its positive aspects. The majority appreciate that breakfast is included with the stay, describing it as delicious, plentiful and offering good value for money. Guests enjoy the rich variety and the presence of both Chinese and Western options, catering to different dietary preferences, including vegetarian choices.

Many appreciate the convenience of a buffet-style breakfast that is filling and not pre-made with dishes cooked fresh in the kitchen. The breakfast is described as simple yet tasty with staples such as congee, side dishes, fresh vegetables, soy milk and toast regularly replenished. The inclusion of breakfast is often seen as a great benefit given the affordable rates of the hotel.

However, there are some critiques as well. A portion of guests finds the breakfast options not diverse enough, the portions somewhat small and the hours of service too restrictive, starting from 6:30 am to 8:30 am. There are also mentions of occasional dissatisfaction with the breakfast quality, terming it as ordinary or average.

Overall, the breakfast at Chiayi Crown Hotel is largely praised for its variety, taste and value, making it a commendable part of the stay despite some minor drawbacks in timing and portion size.

Rooms
Chiayi Crown Hotel offers mixed room experiences for its guests with various strengths and areas requiring improvement. Many guests find the rooms spacious and comfortable with neat layouts and basic amenities sufficient for a night's stay. A significant number of reviews highlight the rooms' cleanliness and the absence of smoke odors, which adds to a comfortable environment for some. The hotel also boasts reasonably priced accommodation, enhancing its value for money.

However, there are consistent mentions of the rooms showing signs of age and outdated facilities with some equipment in need of repair, such as broken lights and internal phones. The bathrooms, in particular, are often described as small and old with some featuring narrow shower areas and inadequate hot water. Soundproofing proves to be an issue with noises easily heard from adjacent rooms and hallways, disturbing the peace.

Cleanliness, while noted by some as good, remains a concern for many guests with reports of unclean environments, mold and the presence of cockroaches in several instances. The rooms sometimes have a musty or smoky smell, detracting from the overall experience. Moreover, some guests are disappointed by the lack of essential amenities like refrigerators and coffee packs.

Despite these shortcomings, the helpfulness of the staff and the quick resolution of room issues when reported contribute positively to the overall experience at Chiayi Crown Hotel. The hotel manages to cater to basic needs at an affordable rate, making it a viable option for budget-conscious travelers.

Beds
Visitors to Chiayi Crown Hotel have noted that while the bedding tends to be clean and pillows offer a good level of softness, the beds themselves leave much to be desired. A recurring theme in the feedback centers around the hardness of the mattresses, which many guests find uncomfortable to sleep on. Some describe the beds as being as hard as wooden boards, which significantly detracts from the overall comfort.

Furthermore, there are repeated mentions that several mattresses are old, broken and in desperate need of replacement with issues ranging from lack of elasticity to protruding springs. This combination of factors often results in discomfort with some guests experiencing loud squeaking noises and even tilted beds.

Despite a few instances where bedding is said to be comfortable or fine, the prevailing sentiment is that the hotel's beds, whether due to hardness or general disrepair, do not contribute positively to a restful night's sleep. Overall, while the cleanliness of the linens is commendable, significant improvements in mattress quality and bed maintenance are required to enhance guest comfort.

Cleanliness
When assessing the cleanliness of the Chiayi Crown Hotel, opinions vary significantly. On the positive side, some guests describe the hotel environment as clean, neat and even exceeding their expectations in terms of tidiness and comfort. The lobby and elevators receive particular praise for their cleanliness, contributing to an overall acceptable level of hygiene for some visitors.

However, the majority of comments highlight several areas that need improvement. Multiple reports of cockroach sightings in rooms and bathrooms are a significant concern. Guests frequently mention dusty surfaces, including on beds and drinking cups and some encounter hair and stains on sheets, indicating housekeeping lapses. The general upkeep of the rooms, especially the bathrooms, comes into question with several pointing out mold, dirt and old fixtures. Unpleasant smells, ranging from moldy to musty and smoky, further detract from the cleanliness standard expected by guests.

In summary, while a few guests found the hotel clean and satisfactory, many others experienced considerable hygiene issues, suggesting the need for improved and more thorough cleaning protocols.

Staff
At Chiayi Crown Hotel, the overall impressions of the staff are mixed with a notable tilt towards positivity. The service staff are often described as attentive, polite and hospitable, creating a welcoming atmosphere for guests. Many reviewers praise the friendliness and helpful attitudes of the reception and counter staff, emphasizing their efficiency and courteousness. The cleaning personnel also receive commendations for their pleasant demeanor.

However, not all experiences are equally positive. Instances of poor service attitudes and indifference from some counter staff are mentioned, along with a reported lack of collaboration when handling requests such as extra blankets or room keys. Issues with limited English proficiency among the receptionists have also been highlighted, which occasionally leads to communication barriers.

Despite these occasional drawbacks, the general consensus is that the staff at Chiayi Crown Hotel exhibit a satisfactory level of service with many employees going above and beyond to ensure a pleasant stay for their guests. The kind and friendly nature of the staff, coupled with their positive service attitudes, contributes significantly to the overall guest experience.

Parking
Chiayi Crown Hotel offers parking for its guests with both positive and negative aspects highlighted by visitors. The hotel has its own parking lot and parking is free, convenient and generally available. However, the number of parking spaces is limited and operates on a first-come, first-served basis. This can lead to difficulties, especially during peak times, where guests may need to find alternative roadside parking or pay for nearby options. Parking for motorcycles is available and well-received. Despite some challenges with the size and availability of spaces, many guests found the parking process convenient, particularly on weekdays. Overall, while there are parking facilities available, the limited number of spaces can sometimes cause inconvenience.

Family
Chiayi Crown Hotel offers a family-friendly environment, providing rooms that can comfortably accommodate families with up to four adults and one child. Guests have noted that the hotel is clean and well-maintained, making it a comfortable choice for families. The room layout is designed with families in mind, ensuring a suitable and comfortable stay.

Reservations for family-sized rooms are easily available, even at the last minute. However, there are a few practical issues to consider. The toiletries and shower amenities in the quadruple rooms are somewhat limited, typically sufficient for only one person. This might require guests to bring their own additional supplies.

The hotel is also conveniently located with a pleasant 10-minute walk to the nearby night market, adding a layer of convenience for family outings. Some families have mentioned noise levels, but it tends not to be a major concern if it’s mostly their own family making the noise.

Overall, Chiayi Crown Hotel provides a viable option for family stays, balancing affordability and convenience, despite some minor areas for improvement in room amenities.


No, Chiayi Crown Hotel doesn't have any pool.

No, a spa isn't available at Chiayi Crown Hotel.

No, Chiayi Crown Hotel doesn't allow dogs.

No, parking facilities aren't available at Chiayi Crown Hotel.

No, Chiayi Crown Hotel doesn't have a gym.

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