Shianghu Boutique Hotel
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Summary of reviewsShianghu Boutique Hotel receives widespread acclaim for its prime location. Nestled close to Chiayi Train Station, it offers remarkable convenience for transportation, dining and shopping. Guests enjoy easy access to local night markets, an IKEA, Carrefour Supermarket, RT-Mart and various attractions such as Hinoki Village. The environment is both tranquil and easily accessible, providing an ideal blend of convenience for leisurely city exploration.
The hotel's breakfast has garnered notable praise for its variety and quality, catering to both Western and Chinese palates. Guests appreciate the fresh and delectable options, ranging from omelettes and turnip cakes to local specialties like meat sticky rice dumplings. The environment is pleasant with ample seating and efficient staff. Although there are minor complaints about the limited breakfast hours and fruit selection, the breakfast overall stands out as a memorable and valuable part of the stay.
Room feedback is largely positive with many guests highlighting the spacious, comfortable and well-lit environments. Family-friendly accommodations and practical amenities like strong water pressure and customizable room arrangements enhance the guest experience. However, some concerns regarding cleanliness, soundproofing and outdated facilities indicate areas for improvement.
Cleanliness receives mixed reviews. While public areas like the lobby generally meet cleanliness standards, individual rooms occasionally suffer from mold, dust and inadequate maintenance. Addressing these issues could substantially improve the guest experience.
Staff at Shianghu Boutique Hotel are frequently commended for their friendliness and attentiveness. Efficient check-ins, proactive service and room upgrades contribute positively to guests’ stays. Despite this, a few guests feel that further training in communication and proactiveness is needed to ensure consistency.
The parking facilities are appreciated for their convenience, though limited spaces sometimes require guests to park across the street. This minor inconvenience, however, does little to detract from the overall positive sentiment.
Families find the hotel particularly accommodating with spacious rooms and a safe environment contributing to a pleasant stay. Children enjoy their time at the hotel and varied breakfast options add an interactive element for young guests. While logistical issues like limited parking and occasional noise are noted, the family-friendly atmosphere remains a strong point.
Lastly, the beds receive commendations for cleanliness and comfort with most guests finding them suitable for a good night's sleep. Despite a few isolated complaints about softness or bed stability, the overall bed experience is positive.
In summary, Shianghu Boutique Hotel offers an excellent stay, particularly for families and travelers looking for a blend of comfort, convenience and reasonable value. While there are areas for improvement, particularly in room maintenance and cleanliness standards, its prime location, commendable breakfast and friendly staff make it a worthwhile choice in Chiayi City.
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The hotel's breakfast has garnered notable praise for its variety and quality, catering to both Western and Chinese palates. Guests appreciate the fresh and delectable options, ranging from omelettes and turnip cakes to local specialties like meat sticky rice dumplings. The environment is pleasant with ample seating and efficient staff. Although there are minor complaints about the limited breakfast hours and fruit selection, the breakfast overall stands out as a memorable and valuable part of the stay.
Room feedback is largely positive with many guests highlighting the spacious, comfortable and well-lit environments. Family-friendly accommodations and practical amenities like strong water pressure and customizable room arrangements enhance the guest experience. However, some concerns regarding cleanliness, soundproofing and outdated facilities indicate areas for improvement.
Cleanliness receives mixed reviews. While public areas like the lobby generally meet cleanliness standards, individual rooms occasionally suffer from mold, dust and inadequate maintenance. Addressing these issues could substantially improve the guest experience.
Staff at Shianghu Boutique Hotel are frequently commended for their friendliness and attentiveness. Efficient check-ins, proactive service and room upgrades contribute positively to guests’ stays. Despite this, a few guests feel that further training in communication and proactiveness is needed to ensure consistency.
The parking facilities are appreciated for their convenience, though limited spaces sometimes require guests to park across the street. This minor inconvenience, however, does little to detract from the overall positive sentiment.
Families find the hotel particularly accommodating with spacious rooms and a safe environment contributing to a pleasant stay. Children enjoy their time at the hotel and varied breakfast options add an interactive element for young guests. While logistical issues like limited parking and occasional noise are noted, the family-friendly atmosphere remains a strong point.
Lastly, the beds receive commendations for cleanliness and comfort with most guests finding them suitable for a good night's sleep. Despite a few isolated complaints about softness or bed stability, the overall bed experience is positive.
In summary, Shianghu Boutique Hotel offers an excellent stay, particularly for families and travelers looking for a blend of comfort, convenience and reasonable value. While there are areas for improvement, particularly in room maintenance and cleanliness standards, its prime location, commendable breakfast and friendly staff make it a worthwhile choice in Chiayi City.
Hotel with Free Wi-Fi
This hotel provides complimentary Wi-Fi.
Hotel with Parking
This boutique hotel offers parking facilities. It is a suitable choice for travelers looking for parking.
EV charging stations
Hotel with EV Charging Stations
Family Friendly Hotel
3-Star Hotel
About Shianghu Boutique Hotel
License: 嘉義市旅館073號
Guest Reviews
Location
The hotel also boasts good natural lighting and a relatively quiet environment while still being close enough for a swift 10-minute walk to the bustling train station. For those traveling by car, convenient parking is available nearby, allowing for effortless drives to Chiayi City's various attractions, including a short 5-minute drive to Hinoki Village.
Guests have noted that accessing the night market or other lively areas by taxi is quick and reasonably priced, emphasizing the hotel’s excellent location. Whether walking or driving, Shianghu Boutique Hotel offers a seamless blend of tranquility and accessibility, catering to the needs of travelers looking to explore Chiayi's vibrant offerings without sacrificing comfort and quietude.
Breakfast
The environment is pleasant with ample space and indoor as well as outdoor seating options that contribute to a comfortable dining atmosphere. Many guests commend the freshness and deliciousness of the food, noting specifically the freshly cooked items and the convenience of self-service options. Vegetarian and non-vegetarian sections cater to diverse dietary needs, enhancing the inclusive appeal of the breakfast spread.
While some reviewers mention short breakfast hours and limited fruit options, the overall sentiment remains highly positive. Service staff receive frequent accolades for their friendliness and efficiency, particularly for quickly replenishing dishes and providing excellent meal service even as the breakfast time is winding down.
Guests also appreciate the breakfast as part of a cost-effective package, noting its excellent value for money. Despite minor critiques on variety and occasional repetition of certain dishes, the breakfast at Shianghu Boutique Hotel consistently stands out as a memorable and commendable aspect of the stay, leaving travelers satisfied and well-nourished for their day.
Rooms
A recurring theme in these reviews is the ample space and good natural lighting found in many rooms, contributing to an overall comfortable stay. Guests also appreciate the strong water pressure and availability of hot water in the bathrooms, even though some mention issues with dry and wet separation in the restroom.
Other positive aspects include convenient room arrangements with close proximity to transport options like the back train station. Facilities such as a children's game room and a spacious hall are noted highlights. There are also practical amenities like parking and breakfast included in the room type that enhance the guests' overall experience.
However, not all reviews are glowing. Several guests report issues with cleanliness, such as dirty carpets, the presence of odors and sightings of bugs or hair. The soundproofing of rooms is another significant concern with many mentioning noise from adjacent rooms or equipment.
The lighting in the rooms, particularly in the bathrooms, has been criticized for being too dim. Additionally, some rooms are described as old with outdated equipment and poorly maintained facilities. Examples include malfunctioning air conditioning, broken refrigerators, faulty lights and musty smells.
Despite an overall clean bathroom environment, some bathrooms have mold, unstable water temperature and inadequate separation of wet and dry areas.
Given these reviews, Shianghu Boutique Hotel appears to be a spacious and generally well-appointed option with excellent value for families and groups, although it may benefit from improvements in room maintenance and addressing specific cleanliness issues.
Beds
However, there are a few points of inconsistency. Some guests noted that the mattresses could be too soft or too hard and a few found the bed arrangements, such as two single beds pushed together, to be less than ideal. Additionally, a couple of reviews mentioned issues with bed stability and a bit of dust, which could be improved.
Overall, despite some minor concerns, guests largely find the beds at Shianghu Boutique Hotel to be spacious, clean and comfortable for a restful stay.
Cleanliness
Staff
However, not all feedback is glowing. Some guests feel the staff could benefit from further training to improve their communication skills and overall proactiveness. There are occasional complaints about counter staff lacking enthusiasm, not smiling and having serious expressions. A few instances of impatience and poor service attitude have been noted, particularly during check-in.
Overall, while the service at Shianghu Boutique Hotel has many strengths, there is room for improvement to ensure a consistently positive experience for all guests.
Parking
However, a recurrent issue highlighted by guests is the insufficiency of parking spaces. Some mentioned having to park across the street due to the limited spots, especially during peak times. Despite this, the overall sentiment remains positive with many emphasizing the convenience and value added by the hotel’s parking accommodations.
Family
Children seemed particularly happy staying at the hotel, which speaks to the family-friendly atmosphere. Several reviews highlight how their kids enjoyed their time, which makes for a joyful family experience. The hotel’s staff receive praise for their warm and helpful demeanor, contributing to a positive atmosphere.
Breakfast options are varied and enjoyable with special mentions of the DIY danzi noodles adding a fun and interactive element for both kids and adults. Though the hotel primarily caters to large groups, it still manages to be a convenient choice for families with nearby dining options on Friendship Road enhancing the stay.
However, there are some logistical concerns like limited parking spaces and the inconvenience of parking across a busy street, which can be tricky when managing children and luggage. Additionally, noise from neighboring rooms and occasional housekeeping issues were noted by guests, suggesting room for improvement in these areas.
Overall, Shianghu Boutique Hotel stands out as a family-friendly destination with a pleasant and accommodating environment, ensuring an enjoyable and stress-free stay for families with children.
3 Star
No, Shianghu Boutique Hotel doesn't have any pool.
No, a spa isn't available at Shianghu Boutique Hotel.
No, Shianghu Boutique Hotel doesn't allow dogs.
Yes, parking facilities are available at Shianghu Boutique Hotel.
No, Shianghu Boutique Hotel doesn't have a gym.
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