The InterContinental Chicago Magnificent Mile by IHG, is a must-stay destination in Chicago for those wanting to experience traditional grandeur with a touch of luxury. Guests have raved about the hotel's beautiful decor and charming indoor pool, while the king luxury suites have received nothing but praise for their stunning beauty. Although some comments highlighted the hefty price tag, guests have noted that the hotel is well worth it with excellent staff and great overall experience. It's the perfect location for a luxurious stay in the heart of Chicago.
The AC Hotel Chicago Downtown is highly praised for its exceptional location, making it the perfect choice for visitors keen on exploring the heart of Chicago. Just a block away from Michigan Avenue, the hotel is surrounded by numerous dining options, shops and entertainment venues, including a nearby piano bar. Its proximity to the Red Line train offers easy transportation around the city and the vibrant nightlife and diverse shopping experiences along the Magnificent Mile are added bonuses. Many guests commend the hotel's central placement, clean and modern amenities, accommodating staff and overall pleasant atmosphere, emphasizing the convenience of being able to walk to various attractions.
Guests have mixed feelings about the breakfast. Many find the European-inspired breakfast buffet to be superb with exceptional staff service, though some feel that at $17 per person plus tax, it is overpriced and offers limited variety. Nonetheless, those who try the breakfast enjoy its taste and the unique touch it adds to their stay.
The rooms at AC Hotel are noted for their modern, clean and spacious design. They are perfect for families or groups with some rooms accommodating up to four adults and options for adjoining rooms. The rooms are well-equipped with small refrigerators and comfortable beds and pillows, though a few guests prefer softer blankets. The spacious bathrooms and clean environment enhance comfort, despite some rooms feeling standard-sized. Overall, the combination of modern amenities and a tranquil atmosphere amidst the downtown hustle and bustle makes it a solid choice for a city stay.
Cleanliness is another strong point with numerous guests praising the hotel for being very clean and maintaining high standards. The friendly staff further enhance this positive experience, ensuring rooms are cleaned daily. While there are mentions of areas needing improvement, such as better lighting and deeper carpet cleaning, guests generally find the cleanliness commendable.
The staff at AC Hotel Chicago Downtown are repeatedly described as accommodating, kind and professional. Individual employees at the front desk, such as Jerry and Emily, receive special mentions for their friendliness and helpfulness. The team's consistent dedication to great service significantly enhances the guest experience.
Parking at the hotel is seen as a major advantage with on-site parking noted for its safety and security. Though the cost of parking is considered high by some and the parking garage spots may be small, the convenience and peace of mind it offers are appreciated.
Overall, the AC Hotel Chicago Downtown stands out due to its prime location, modern amenities, comfortable rooms, commendable cleanliness and especially its friendly and attentive staff. These elements make it an ideal choice for visitors looking to explore Chicago.
The Homewood Suites by Hilton Chicago Downtown - Magnificent Mile consistently receives high praise for its prime location. Situated just a block from Michigan Avenue, it offers guests convenient access to numerous attractions, shops and dining options, making it an ideal base for exploring Chicago. Guests often mention the stunning cityscape views from higher floors, adding to the appeal.
Breakfast at the hotel is generally well-received, appreciated for being plentiful and well-attended by friendly staff. However, some guests note a lack of variety and basic offerings, particularly for those with specific dietary preferences, suggesting room for improvement.
The spacious and well-equipped rooms gain positive feedback with in-room amenities such as full kitchenettes and comfortable beds enhancing the stay. While the cleanliness of the rooms is often commended, there are occasional concerns about hallways, carpets and housekeeping standards, indicating a need for more consistent upkeep.
The hotel staff, especially those at the front desk and breakfast service, are frequently described as attentive, friendly and helpful, significantly contributing to guests' positive experiences. Special mentions include the concierge and some housekeeping members for their exceptional service.
The rooftop pool receives mixed reviews; while it is appreciated for its ambiance and views, there are concerns about its size and cleanliness. Despite this, it remains a popular feature, especially among children.
Families particularly enjoy the large, comfortable suites that come equipped with kitchenettes, making them ideal for longer stays. However, the comfort of the sofa beds stands out as a consistent drawback compared to the well-regarded regular beds in terms of comfort.
The The Wade is a must-stay hotel for tourists and city explorers who value location above all else. Its prime spot near Navy Pier offers stunning views of Lake Michigan and the city skyline. The staff receives high marks for their welcoming and friendly demeanor, while the chic and stylish interior provides a relaxing atmosphere. The rooms are cozy, modern and feature comfortable beds that leave guests feeling refreshed and relaxed. While breakfast experiences varied from guest to guest, the a la carte breakfast was praised by many. The hotel also offers an indoor heated pool, although some guests noted that improvements could be made. Guests appreciate the hotel's accommodating facilities as well, despite minor cleanliness issues. The hotel's luxurious decor and sexy vibe leave guests feeling a little fancy during their stay. While some guests found the wifi connection to be slow and the charges for wifi to be disappointing, the availability of wifi throughout the hotel was appreciated. The The Wade is a great deal for the value and a splendide hotel with great amenities.
Hyatt Regency Lisle near Naperville is commendably located near a tollway, offering convenient access for travelers and ensuring ease of travel. Guests consistently praise the strategic position and pleasant surroundings, complemented by a clean environment that enhances the overall experience. The welcoming atmosphere is further enriched by the accommodating and friendly staff, who receive numerous accolades for their professionalism and dedication to guest service.
The hotel's breakfast service garners favorable reviews, with guests appreciating the delicious and well-prepared offerings in an inviting setting. While there are mixed experiences regarding costs and selection variety, most guests find the breakfast experience exceeds expectations, thanks in part to the excellent service from staff members.
Rooms at the hotel are highlighted for their spaciousness and cleanliness, providing a comfortable and aesthetically pleasing environment. Guests enjoy the large room size and comfortable beds, making their stay enjoyable. Although there are mentions of outdated furnishings and some maintenance issues, the core experience of spacious and well-laid-out rooms remains a positive aspect appreciated by visitors.
Cleanliness receives mixed feedback, with many guests satisfied with the very clean rooms and overall establishment upkeep. Nevertheless, some guests report issues such as a lack of towels at the pool and unclean common areas, indicating areas for improvement. Despite these concerns, several guests commend the hotel’s general cleanliness.
The staff consistently receive high praise for their kindness, professionalism, and eagerness to assist, significantly contributing to the positive guest experience. Special mentions of staff members like Stephanie and Marco underscore the exceptional service provided, with Marco being particularly noted for his friendliness and professionalism. While there was an isolated mention of a less favorable encounter at the front desk, the overall sentiment is that the staff enhances the hotel's welcoming atmosphere.
Feedback on the bedding varies, with some guests finding the beds uncomfortable due to size discrepancies and outdated mattresses. Despite these critiques, there are a few positive mentions regarding bed comfort, suggesting improvements in bedding could further enhance guest satisfaction.
Overall, Hyatt Regency Lisle near Naperville offers a strategic location, exceptional service from its staff, and a generally positive breakfast experience, while room and cleanliness standards show potential for enhancements to ensure an even more comfortable and satisfying stay for guests.
Springhill Suites by Marriott Chicago Elmhurst Oakbrook Area garners extensive praise from its guests across various review categories, particularly for its positive attributes. The hotel's prime location is frequently commended for its convenience, allowing easy access to the nearby airport and downtown Chicago, making it an excellent choice for conference attendees or travelers seeking city exploration. Situated amid diverse dining options and shopping malls, the location offers guests both accessibility and local attractions.
The breakfast offerings at the hotel are generally well-received, with guests enjoying the variety and quality that provide a great start to the day. Although the breakfast area can sometimes feel crowded, the diverse selection compensates for this, with staff ensuring a plentiful and hot meal that surpasses typical hotel standards.
The rooms are praised for their comfort and cleanliness, with guests appreciating their spaciousness and suitability for families. Despite minor comments on the firmness of beds and decor needing updates, the overall atmosphere is relaxing and inviting. The hotel maintains a high standard of cleanliness, contributing to a safe and organized environment that meets guests' expectations.
Staff performance is highlighted as a standout feature, consistently receiving accolades for their friendliness and exceptional hospitality. From the front desk to the breakfast buffet, the attentive and welcoming staff significantly enhance the overall guest experience, leaving a lasting impression.
Overall, Springhill Suites by Marriott Chicago Elmhurst Oakbrook Area offers a pleasant retreat for travelers seeking comfort, accessibility, and outstanding service.
Overall, the Best Western Plus Hawthorne Terrace Hotel is a great choice for travelers seeking a comfortable and convenient stay. While some guests noted that the reception and breakfast area could use some updates, the hotel's prime location more than makes up for it. Despite some reports of outdated mattresses, most visitors found the hotel to be a pleasant and enjoyable place to stay. While the price may be a bit high for some, it is reasonable considering the location. All in all, the Best Western Plus Hawthorne Terrace Hotel is a solid option for those looking for a comfortable and convenient stay in Chicago.
Ramada by Wyndham Glendale Heights/Lombard is ideally situated for travelers, offering convenient access to major roadways, nearby highways and key local attractions such as Masjid, Glenn Ellyn and several good restaurants. Guests appreciate its proximity to shopping, dining and entertainment options, as well as its competitive pricing compared to other accommodations in the area. Positive reviews frequently note the friendly and helpful staff, who contribute significantly to a comfortable stay.
The breakfast provided at the hotel generally receives favorable feedback for its quality and variety with particular praise for options like hot coffee, eggs and pancakes. While some guests found the breakfast area to be a highlight of their stay, there were occasional criticisms regarding limited seating, running out of items and lack of variety over several days.
The rooms are appreciated for their spaciousness and cleanliness with comfortable beds being a common highlight. However, some guests reported inconsistencies, including bad smells, mold in the bathrooms and outdated furnishings. Maintenance issues like noisy refrigerators and sinking floors were also mentioned. Despite a few cleanliness concerns, the hotel overall is viewed as maintaining a decent level of upkeep for its price point.
Cleanliness reviews are mixed with several guests commending clean beds and rooms, while others noted specific issues like moldy bathrooms, dirty restaurant areas and signs of neglect such as cracked sinks and torn curtains.
The staff receive consistent acclaim for their friendly and helpful nature, particularly those at check-in and reception, contributing positively to the overall guest experience.
The pool area has received mixed reviews as well with some praising its cleanliness and maintenance, while others reported issues like cold water, chipped paint, mold and occasional closures.
Beds at the hotel are generally seen as comfortable and clean, though there are mixed reviews with a few guests noting discomfort due to old or hard mattresses.
Overall, the Ramada by Wyndham Glendale Heights/Lombard offers satisfactory accommodations with notable strengths in location, staff friendliness and breakfast quality. However, there are several areas for improvement, particularly in terms of room maintenance and cleanliness, to better meet the expectations associated with the Ramada brand. It serves as a functional, budget-friendly option but may not fully satisfy those seeking higher standards of comfort and quality.
SpringHill Suites by Marriott Chicago O'Hare is ideally situated a few minutes from O'Hare International Airport, complete with a free shuttle service that facilitates easy transfers. The hotel's location also offers convenient access to public transportation like the nearby Cumberland Blue Line station, making downtown Chicago and local attractions reachable within 30 minutes. Guests appreciate the neighborhood for its practical setting near the freeway, grocery stores and a variety of dining options including an attached Outback Steakhouse.
Breakfast at the hotel is generally well-received for its variety and inclusion, featuring options like eggs, sausage, cereals, muffins, fresh fruit and more. Despite minor complaints about the crowded breakfast area and repetitiveness of choices, it provides a substantial and convenient start to guests' days. Dinner options are convenient with an on-site Outback Steakhouse and room service, although some guests note the decor is dated and options for late-night snacks are limited.
Room conditions at the hotel receive positive feedback for being spacious, comfortable and clean, featuring small kitchenettes with basic amenities. Despite occasional mentions of outdated decor and minor cleanliness issues, the overall impression is favorable. Additionally, the pool and gym facilities, despite occasional closures, are generally praised for their cleanliness and contribute positively to the guest experience.
The cleanliness of the hotel is frequently highlighted with many guests appreciating the tidy and inviting rooms, though there are some isolated complaints about maintenance and specific cleanliness lapses. The staff at SpringHill Suites by Marriott Chicago O'Hare are especially praised for their exceptional service and friendliness, significantly contributing to a welcoming atmosphere.
WiFi is generally appreciated for its availability and performance, although some guests experienced inconsistent connectivity. Parking at the hotel has mixed reviews with some appreciating the ample space and garage packages, while others find the fees high and parking availability limited, especially for late arrivals.
The hotel is notably family-friendly with spacious suites and a variety of amenities suitable for families. The comfortable beds are a standout feature, often described as extremely comfortable, although double beds have received some criticism for size. Overall, SpringHill Suites by Marriott Chicago O'Hare provides a reliable three-star experience with clean and functional accommodations, excellent staff service and convenient amenities, making it a favored choice for both families and solo travelers alike.
The Holiday Inn Express & Suites Hammond by IHG receives extensive praise from guests, particularly highlighting its ideal location, exceptional service, and comfortable accommodations. The hotel's strategic positioning, just off a major freeway, offers easy access to Chicago and nearby attractions, making it an ideal stopover for travelers. Guests appreciate the serenity of the locale, despite its convenience to bustling highways, with dining, shopping, and entertainment options just a short walk away.
The breakfast experience at the hotel is often described as exceptional, with a diverse and delicious buffet that caters to different preferences. Special mentions go to the cinnamon rolls and the personalized service provided by staff, which enhance the dining experience. Guests consistently appreciate the clean, spacious, and modern rooms, often praising the comfortable beds and thoughtful amenities such as full-size fridges and microwaves. The views of the river from some rooms add an extra touch of tranquility.
Cleanliness is a top attribute frequently noted by visitors, with immaculate rooms and common areas contributing to a fresh and inviting atmosphere. The friendly and professional staff are another highlight, often recognized by name for their outstanding service, which adds significant value to guests' stays.
While experiences with the pool are mixed, it is generally regarded as a nice amenity when available. However, some guests noted closures or colder temperatures, indicating variability in accessibility. Despite this, the hotel overall is highly recommended for its comfortable accommodations and superb service, with many guests eager to return for future visits.
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