Hotel in CasablancaValparaiso > Valparaiso > Casa Blanca
8.9
Excellent
From $186
$
Info
Summary of reviews
Hotel Boutique BC Wine Casablanca offers an enchanting retreat in Chile's Casablanca Valley, attracting wine enthusiasts and tranquility seekers with its idyllic setting amongst picturesque vineyards. The hotel's well-maintained grounds and tasteful décor create an inviting ambiance, making it an ideal base for exploring local wineries and engaging in outdoor activities like hiking. Guests particularly appreciate the hotel's serene environment, the warmth and attentiveness of the staff, and the delectable dining options offered, elevating the overall experience.
The complementary breakfast is generally well-received, noted for its variety, quality, and the beautiful setting overlooking the pool or terrace. While there are minor criticisms regarding limited variety and timing, the positive aspects of the breakfast often outweigh these issues. Dinner at the hotel's restaurant, El Descorche, is particularly highlighted for its exquisite flavors, diverse menu, and superb wine pairings, complemented by the friendly and attentive service.
Accommodations are praised for being spacious, clean, and comfortable, featuring large, cozy beds and modern facilities. Although some guests mention the need for better light-blocking in rooms, the overall décor and meticulous upkeep are appreciated. The hotel excels in cleanliness, maintaining an impeccable state throughout its facilities, and the staff's exceptional service significantly enhances guest experiences by offering personalized assistance and warm hospitality.
In addition to accommodation, the spa and pool area provide guests with relaxing amenities. The spa offers excellent massages and features a nice sauna and hot tubs, while the pool area, including both indoor and outdoor options, contributes to the hotel's serene atmosphere. Families appreciate the hotel's accommodating rooms and tranquil environment, while couples find it an ideal romantic escape. Although the Wi-Fi experience is mixed, with some connectivity issues noted, other features of the hotel, like its boutique charm and attention to detail, make it a highly recommended destination for those seeking a delightful stay in Casablanca Valley.
Hotel Parada Linares enjoys consistent praise for its exceptional location near downtown Linares, offering convenient access to major highways and numerous amenities such as supermarkets, restaurants, entertainment venues and fitness centers. The hotel's peaceful environment, scenic mountain views, ample parking and connectivity to public transport add to its appeal, making it a top choice in the Maule region for both business and leisure travelers.
The facilities at Hotel Parada Linares, including spacious and clean rooms, a heated swimming pool and a highly recommended restaurant, are widely appreciated. The rooms, often highlighted for their cleanliness, comfort and size, feature good air conditioning and well-equipped bathrooms. The hotel ensures a pleasant and restful stay, although occasional issues with noise insulation and maintenance are noted.
The breakfast service receives mixed reviews but is generally well-regarded for its variety and quality. Guests appreciate the completeness and satisfaction of the meal despite occasional concerns about coffee quality, replenishment issues and cleanliness in the dining area. The hotel's dinner service is celebrated for its delicious food and excellent service with the restaurant and bar offering a cozy atmosphere and memorable experiences. However, the menu's limited variety and the restaurant's operating hours are noted as potential areas for improvement.
Cleanliness is a standout feature with the hotel maintaining high standards in both rooms and public areas. Staff members receive high marks for their friendliness, professionalism and helpfulness, significantly enhancing the guest experience.
The hotel's amenities include stable and free parking options, which are secure and well-located, though some guests desire more covered parking and easier access from the parking lot to the hotel. The pool area, while visually appealing, receives mixed reviews regarding its functionality and maintenance.
Comfortable beds contribute to a restful stay with guests frequently praising the bed quality and ideal air conditioning. Business travelers find the hotel suitable for working on the go, offering convenient features such as meeting spaces, shuttle services and prompt check-in processes. Additionally, the hotel’s pet-friendly policies are highly regarded, making it an excellent choice for travelers with dogs, although there is a need for better scheduling and access to certain amenities like massages.
Overall, Hotel Parada Linares is highly recommended for its strategic location, excellent facilities and exceptional service, providing a comfortable and convenient experience for travelers.
Park Lake Luxury Hotel offers an exceptional experience across multiple facets, making it a premier choice for those seeking luxury and relaxation. Nestled in a prime location with breathtaking lake views, guests can enjoy a serene and peaceful ambiance complemented by beautiful gardens and top-notch facilities. The hotel's strategic position provides convenient access to nearby attractions while maintaining an escape from the city's hustle.
The breakfast service stands out with its high-quality, extensive and delicious offerings, further enhanced by the beautiful view from the breakfast area. Guests appreciate the variety and freshness of the food, as well as the attentive and friendly staff who enhance the dining experience. The hotel's restaurant also receives positive remarks for its delicious menu and quality food, despite some critiques regarding the dinner menu's variety and pricing.
Rooms at Park Lake Luxury Hotel are spacious, clean and comfortable with many praising the stunning lake views from private balconies and the super comfortable beds. The quiet environment and meticulous housekeeping contribute to a relaxing stay, bolstered by recent renovations that have added modern amenities.
Guests frequently commend the extraordinary cleanliness of the hotel's facilities, highlighting the spotless rooms and well-maintained environment. The staff's professionalism and kindness are often noted with individuals like Juan and Daniela receiving special mentions for their exceptional service and attention to detail. The team's genuine concern for guests' well-being ensures a memorable and delightful stay, adding to the overall luxury experience.
The spa offers excellent service and facilities, including a heated pool, sauna and massages, which guests find particularly relaxing and satisfying. Despite minor suggestions for improvement, the spa remains a significant highlight of the hotel.
Pool facilities, especially the heated indoor pool, receive frequent praise for their cleanliness and pleasant temperature, contributing to a delightful stay. The beds are also generally well-received for their comfort with quality linens and amenities enhancing the sleeping experience.
Overall, Park Lake Luxury Hotel delivers a luxurious stay through its modern facilities, exceptional service and stunning location. Though minor critiques exist, the hotel maintains a high standard of comfort and relaxation, making it a top choice for luxury escapes.
Hotel in Santa MariaValparaiso > Los Andes > Santa Maria
8.8
Excellent
From $356
$
Info
Summary of reviews
Termas de Jahuel Hotel & Spa presents itself as a tranquil retreat nestled in a picturesque natural setting, ideal for relaxation and escaping the hustle and bustle of city life. Its strategic location offers accessible proximity to Santiago and serves as a gateway to exploring nearby vineyards, making it an attractive spot for nature lovers and wine enthusiasts alike. The serene environment, coupled with beautiful trails, allows guests to indulge in nature while engaging in outdoor activities.
Dinner at the hotel stands out for its superb quality, with dishes praised for their exquisite flavors and presentation. The diversity and creativity in the menu, along with impeccable service, ensure a memorable culinary experience, despite the occasional mention that some dining options can be expensive. Meanwhile, breakfast receives mixed reviews, where improvements in variety and quality could enhance guest satisfaction.
Accommodations are frequently described as comfortable and cozy, offering scenic views and a well-lit ambiance. The hotel's cleaning standards, generally high, contribute positively to the overall guest experience, although certain rooms, especially in the Las Palmas wing, are noted to need maintenance and modernization for an even more enjoyable stay.
The standout feature of the hotel is its outstanding staff. Guests repeatedly commend the friendly and attentive service, which adds a personal touch and enhances the luxurious escape. The spa experience is favorable, with skilled therapists providing excellent massages, although improvements in communication about services offered would further enrich the experience.
Pools, inclusive of both indoor and outdoor options, are praised for cleanliness and maintenance. The heated pool is particularly appreciated, contributing to a refreshing and relaxing stay. However, guests should be mindful of pool and spa usage restrictions, and the outdoor pool's colder water temperature during certain times.
Termas de Jahuel also caters to families, offering a serene environment perfect for a restful getaway. While the tranquil setting is ideal for relaxation, additional activities for children would further enhance the family-friendly atmosphere. Overall, Termas de Jahuel Hotel & Spa stands as a recommended choice for those seeking a serene escape complemented by good dining, accommodating rooms, and excellent service.
Hotel Termas Puyehue Wellness & Spa Resort stands out as a serene retreat enveloped in stunning natural beauty and vibrant landscapes. The location offers an ideal blend of tranquility and adventure, with its proximity to a beautiful lake perfect for outdoor activities such as walking, trekking, and biking along scenic trails. Guests are consistently charmed by the hotel's exceptional amenities and extensive activity options, ranging from bowling and escape rooms to horseback riding and mini-golf, ensuring enjoyable experiences for families.
The resort is lauded for its cleanliness and comfort, featuring spacious communal areas that exude historic charm alongside modern hospitality standards. Good security measures and accessibility further enhance the resort's appeal as a convenient base for exploring nearby attractions, enriching the holiday experience.
Breakfast at the hotel receives commendation for its quality and variety, celebrated through a buffet that includes diverse local and international dishes. With options catering to various dietary preferences, including gluten-free choices, the breakfast earns high praise for its extensive and delicious offerings, making it an enjoyable start to the day. The friendly and attentive staff enhance the dining atmosphere, ensuring a pleasant experience.
While the dinner service offers generally delicious options, critiques arise regarding inconsistency in kitchen quality and slow service, particularly in the Italian restaurant. Despite these notes, the overall culinary offerings across meals, including high-quality drinks, contribute positively to guest satisfaction.
The resort's rooms, set against beautiful gardens, offer comfort and elegance, with spacious layouts and thoughtful amenities that ensure a tranquil escape. While some guests call for further modernizations, the rooms are praised for cleanliness and spectacular views, supported by attentive staff addressing any inconvenience.
Guests are consistently impressed by the resort's impeccable standards of cleanliness across both private and communal spaces. The pools, in particular, receive accolades for their well-maintained condition, contributing significantly to the overall sense of well-being experienced at the resort.
The staff at Hotel Termas Puyehue is frequently highlighted for their attentiveness and kindness, enhancing the overall stay with exceptional service that creates an unforgettable experience. Amidst positive surroundings, their commitment to guest satisfaction impresses visitors and adds significant value to the resort's offerings.
The spa experience garners strong acclaim, with highlights including delightful thermal baths and extraordinary massages provided by professional staff. Despite some observations regarding pricing, the spa facilities offer a retreat into tranquility, augmented by beautiful scenery and good food.
The pool facilities further enhance the resort's appeal, featuring various options that cater to guest preferences, all meticulously maintained for optimum enjoyment.
For families, the resort is an enjoyable escape filled with thoughtfully designed activities for all ages, creating a serene environment amidst stunning natural beauty. While the beds receive mixed reviews due to comfort levels, overall accommodations are deemed satisfactory with room for improvement in specific areas, ensuring a blend of relaxation and pleasure for those seeking a retreat at this charming enclave.
Keo Hotel - Ovalle Casino Resort is a serene retreat nestled at the exit of Ovalle, offering a peaceful escape combined with accessible proximity to the city. The hotel's location is lauded for its tranquility, surrounded by green areas and close to the beach, making it an ideal spot for relaxation. Despite being close to a busy street and a casino, guests enjoy quieter environments free from noise distractions.
The breakfast buffet at the hotel is highly praised for its variety and quality, featuring a wide range of savory and sweet options, fresh fruit juices and more. Service at breakfast is particularly commendable, contributing to a pleasant start to the day, despite occasional overcrowding concerns. The dining experience throughout the hotel receives mixed reviews with many guests praising the quality and variety of dishes and the friendly restaurant staff. However, some critiques focus on slow service, high prices and limited dinner menu options.
Rooms are generally appreciated for their spaciousness, cleanliness and modern design. Comfortable beds and efficient air conditioning enhance the stay, although issues like poor lighting, noise from the street or casino and occasional maintenance problems are noted. Cleanliness extends throughout the hotel with many guests commending the high standards of hygiene and the friendly and efficient cleaning staff.
The staff at Keo Hotel - Ovalle Casino Resort are frequently praised for their friendliness and attentiveness, contributing significantly to the positive guest experience. However, some mixed feedback exists regarding the reception staff.
While the hotel's WiFi is available, it receives mixed reviews due to frequent connectivity issues and poor signal strength, which can be problematic for guests needing reliable internet access.
The spa and gym facilities are appreciated for their contribution to relaxation and tranquility, although extra charges for spa access and occasional operational inconsistencies are noted. The pool area, although aesthetically pleasing, faces operational challenges and maintenance issues that need addressing.
Parking is one area where the hotel consistently falls short with guests experiencing frustration due to the lack of exclusive and adequately lit parking spaces, especially during events.
For families, the hotel provides a cozy and accommodating atmosphere, but child-friendly options are somewhat limited with restrictions on pool and sauna access for younger guests.
Overall, despite some areas needing improvement, Keo Hotel - Ovalle Casino Resort receives positive feedback for its serene location, quality breakfast, clean and comfortable rooms and helpful staff, aligning well with the expectations of a four-star hotel.
Hotel in SantiagoSantiago Metropolitan Region > Cordillera > Puente Alto
8.7
Very Good
From $131
$
Info
Summary of reviews
Wyndham Santiago Pettra is highly regarded by guests for various aspects, with its prime location being a standout feature. Nestled in the tranquil neighborhood of La Dehesa, it offers an ideal setting for relaxation and exploration, with proximity to shopping malls, dining options, and major roads leading to mountain resorts and the Andes. The location provides the perfect backdrop for both adventurous outings and serene retreats.
The hotel excels in providing spacious and comfortable accommodations. The rooms are praised for their cleanliness, modern amenities, and soundproofing, ensuring a peaceful stay. While the decor and lighting receive mixed feedback, the overall room quality remains impressive, with elegant bathrooms adding to the appeal.
Dining experiences at Wyndham Santiago Pettra are notable, particularly the breakfast and dinner offerings. Breakfast is appreciated for its variety and quality, with a pleasant restaurant environment and attentive service enriching the experience, although some inconsistency in food availability is noted. Dinner at the hotel's Malakita restaurant is celebrated for its delicious Chilean cuisine and affordability, despite minor service speed issues.
The cleanliness of the hotel is another frequently praised feature, with guests consistently impressed by the spotless rooms and well-maintained facilities. The friendly and attentive hotel staff are repeatedly highlighted for their exceptional service, contributing significantly to guests' positive experiences.
While the WiFi service receives mixed reviews, with some citing connectivity issues, other amenities such as the spa and gym offer positive experiences. The spa is a highlight, offering a relaxing escape with excellent massage services and reasonable pricing. The gym, though compact, is well-equipped and appreciated by fitness enthusiasts.
The pool facilities offer both indoor and outdoor options, with the heated pool being a favorite among families, despite some maintenance concerns. Parking facilities are generally well-received for their convenience and security, although availability can be limited during events.
Overall, Wyndham Santiago Pettra emerges as a commendable destination combining comfort, modernity, and attentive service, making it an appealing choice for travelers, including families with children and pets, seeking a memorable stay near Santiago's scenic mountains.
Antay Hotel & Spa is a luxurious hotel located in a central area with easy access to many tourist points, including the city center, historical center and casino. Guests appreciate the excellent views from the hotel with the ocean accessible nearby. The hotel's comfortable rooms and good breakfast make it an ideal spot for relaxation. The breakfast at Antay Hotel & Spa is a standout feature with many guests complimenting the excellent variety and quality of the food. The hotel's personnel in general are described as cordial, efficient and attentive. The Antay Hotel & Spa boasts an exceptional spa and pool facility, praised by guests in their reviews. The pool facilities, along with the spa, received positive reviews from guests. The hotel offers a variety of activities that will keep your little ones entertained, making it a great destination for families with kids. Although some believe it still has room for improvement to reach a 5-star rating, the hotel has, in fact, earned its five stars. Overall, Antay Hotel & Spa is a great choice for travelers looking for a luxurious and comfortable stay with exceptional facilities and services.
Antay Casino Hotel in Copiapó offers a distinguished blend of amenities, quality and service. Its outstanding central location provides excellent connectivity and a serene environment, making it highly praised by guests for its convenience and proximity to key city attractions. The hotel stands out as a top choice in the area, delivering good value for its location and infrastructure with spacious, comfortable and well-maintained rooms.
The breakfast service garners substantial acclaim for its variety, quality and flavor with a special highlight on the fresh food and wide selection of buffet items. Despite minor critiques related to the replenishing and warmth of dishes, the breakfast experience remains predominantly positive and highly recommended.
Dinner reviews are mixed but lean towards the positive with guests appreciating the rich variety and high quality of the main restaurant's offerings. Minor criticisms include the limited variety and occasional high cost of dishes, yet the overall dining experience is described as satisfying and luxurious.
Cleanliness is a cornerstone of guests' praise with consistently high remarks on the well-maintained facilities and spacious rooms. This commitment to cleanliness is evident throughout both private and common areas, contributing to a welcoming atmosphere.
Staff at Antay Casino Hotel are frequently commended for their friendliness, helpfulness and professional service, making guests feel warmly welcomed. While there are occasional mentions of overwhelmed staff and the need for improved training, the overall service is perceived positively, enhancing the guest experience.
The free WiFi is identified as a weak point due to frequent connectivity issues, potentially detracting from the otherwise strong service offerings.
The hotel's array of amenities, including a cinema, casino, buffet restaurant and spa, enriches the guest experience. The spa receives favorable comments, despite some logistical challenges with scheduling and occasional non-operational facilities.
Guests find the beds generally comfortable, although there are varied opinions on the quality of mattresses and pillows with some pointing out the need for renovation and improvements in bed linens.
Antay Casino Hotel is seen as a premium choice, particularly for business travelers, honeymooners and those seeking a luxury experience. The combination of beautifully designed, spacious accommodations and a range of high-quality services creates a luxurious ambiance. Although some areas fall short of the five-star expectations, the overall experience is highly recommended, especially for special occasions such as honeymoons.
The accessibility features of the hotel are commendable, ensuring comfort and convenience for guests with disabilities, further enhancing its appeal.
In summary, Antay Casino Hotel offers a luxurious and comfortable stay in Copiapó with its central location, excellent staff and quality amenities making it a preferred choice among travelers. Minor areas for improvement are noted but do not significantly detract from the overall positive experience.
MDS Hotel Chillan presents itself as a well-regarded stopover destination for travelers moving between Santiago and southern Chile, conveniently located near Route 5. Its proximity to the highway facilitates easy access and its calm, spacious environment proves ideal for rest and relaxation. Although slightly distant from Chillán's city center, the hotel’s quiet atmosphere, coupled with nearby amenities such as a casino and restaurants, adds to its appeal. Modern facilities, including a heated pool, gym and well-prepared food, enhance the guest experience. The friendly and accommodating staff further contribute to the overall positive impression.
The breakfast experience at MDS Hotel Chillan is highly praised for its excellent quality, variety and freshness. Guests appreciate the wide assortment of sweet and savory options, fresh fruits and high-quality ingredients with many describing it as the best part of their stay. The breakfast staff’s friendly and attentive service adds to the pleasant dining atmosphere. Despite minor calls for more variety and improvements in specific areas, the overall sentiment is that the breakfast is superb and caters well to diverse tastes.
Dinner at the hotel receives mixed feedback, though many guests commend the delicious and well-prepared food, ideal for family or romantic dinners. The restaurant is often praised for its exceptional dishes and quality service. However, criticisms include a limited menu variety, slow service and high prices that some feel do not match the quality. Improvements in these areas could significantly enhance the dining experience.
The rooms at MDS Hotel Chillan receive high praise for their spaciousness, modernity and cleanliness. Guests highlight the comfortable beds, well-equipped bathrooms and luxurious furnishings. The peaceful and quiet ambiance, along with efficient room service, ensures a restful experience. Occasional issues such as malfunctioning elevators and air conditioning are noted, but they are minor compared to the overall positive feedback on the room quality.
Cleanliness is a standout feature at MDS Hotel Chillan with guests frequently describing the facilities as spotless and well-maintained. The high hygiene standards extend to the dining areas, contributing to a pleasant overall stay. The staff's friendliness and professionalism further enhance the experience with guests consistently praising their exceptional service and attentiveness.
The spa at the hotel is highly regarded for its relaxing atmosphere and well-maintained facilities. Guests appreciate the variety of wellness services, including a jacuzzi, sauna and massage services. While occasional maintenance issues are mentioned, the spa remains a highlight of the hotel experience, complemented by excellent staff service and a serene ambiance.
The gym is another well-appreciated facility, described as comprehensive and modern, catering to various workout needs. The cleanliness order and quality of equipment make it a favored feature among guests.
The pool facilities receive mixed reviews. While guests enjoy the well-designed outdoor pool and indoor heated pool with great views, issues with the heated pool temperature and restrictive access are noted. Despite these setbacks, the pool areas are generally seen as enjoyable, especially for families with children.
Parking at MDS Hotel Chillan is generally convenient and well-regarded with ample, free and secure spaces available. However, peak times, especially due to the casino’s draw, can make finding a spot challenging.
Overall, MDS Hotel Chillan is highly recommended for travelers seeking comfort and convenience, offering a calm and pleasant environment, modern facilities and exceptional service. While there are areas for improvement, the hotel’s strengths make it an excellent choice for a restful stay.
Nestled in 5 hectares of beautiful gardens on the Villarrica lake edge, the hotel delivers a quality, relaxing and luxurious experience.
Summary of reviews
Hotel Antumalal is a five-star hotel located in the heart of Pucon, offering an idyllic and peaceful location for travelers seeking a relaxing retreat. Guests repeatedly rave about the stunning scenery and perfect views overlooking the beautiful Lake Villarrica, which can be enjoyed from every room. The retro vibe of the hotel adds to its charm, making it a unique oasis of peace and tranquility amidst the chaos of nearby Pucon. The staff at Antumalal receives high praise from guests for their friendly, helpful and professional demeanor. While the breakfast and dinner menus have received mixed reviews, most guests find the food to be of excellent quality with original and rich flavors. The hotel offers comfortable and well-equipped rooms, cabins and suites, some with stunning lake views. Despite some minor issues with maintenance and outdated features, Hotel Antumalal is known for its immaculate cleanliness with well-maintained gardens and flowers. The hotel boasts a beautiful spa with indoor and outdoor pools, sauna and exceptional massage services, but some guests noted minor issues with maintenance and cold water. Lastly, Hotel Antumalal is an ideal venue for family vacations, winter breaks with the kids and romantic getaways, providing the perfect escape for those seeking luxury and exclusivity.
Hotel in Santa CruzLibertador General Bernardo O Higgins > Colchagua > Santa Cruz
9.2
Excellent
From $78
$
Info
Summary of reviews
Hotel Boutique Solaz Bella Vista de Colchagua stands out as a serene retreat in the picturesque Colchagua countryside, just 10 kilometers from Santa Cruz. Guests appreciate the tranquil setting surrounded by stunning landscapes and beautifully maintained gardens, making it an ideal location for a relaxing getaway while exploring renowned Chilean wineries. The hotel's environment is peaceful, providing a haven for relaxation amidst nature's beauty.
The breakfast at Hotel Boutique Solaz Bella Vista de Colchagua receives high praise for its delicious and generous offerings. Guests enjoy the freshness and quality of homemade bread, jams, and fruits sourced from the garden. The personalized service and varied breakfast options add to the experience, ensuring a satisfying start to the day in a delightful ambiance.
The rooms are described as clean, cozy, and spacious, offering comfort with amenities like hot tubs and king-size beds. Each room is uniquely named after a local wine, enhancing the charming experience. While some mention noise due to the hotel's structural design, the overall atmosphere remains serene, supported by efficient air conditioning and strong Wi-Fi.
Cleanliness is a hallmark of this hotel, with guests consistently praising the immaculate grounds and beautifully decorated spaces. The attentive service and friendly staff contribute to a pleasant stay, ensuring guests feel cared for, despite the absence of an in-house restaurant.
The exceptional service from the hotel staff is frequently highlighted, with their friendly and accommodating nature enhancing the guest experience. Specific staff members are noted for their attentiveness, offering excellent suggestions for sightseeing and being attentive to guest needs.
The spa facilities, particularly the hot tub and jacuzzi, add to the relaxing experience, providing enjoyment especially under the night sky. The well-maintained pool, surrounded by lush greenery, contributes to the tranquil environment, appreciated by guests for its cleanliness and charm.
Families find the hotel an inviting destination, well-suited for both family and romantic getaways. The cozy environment and facilities, such as the jacuzzi tub and pool, make it a delightful choice for those traveling with children, fostering a sense of community and comfort.
Lastly, the beds at Hotel Boutique Solaz Bella Vista de Colchagua are consistently noted for their comfort, contributing significantly to a restful sleep experience. The combined elements of cozy rooms and inviting beds ensure guests leave with a pleasant and relaxed feeling after their stay.
Overall, Hotel Boutique Solaz Bella Vista de Colchagua is praised for its serene setting, exceptional service, and charming amenities, providing guests with a memorable escape into the beauty of the Chilean countryside.
Hotel in SantiagoSantiago Metropolitan Region > Cordillera > Puente Alto
9.0
Excellent
From $134
$
Info
Summary of reviews
Hotel Cumbres Lastarria in Santiago offers a delightful stay characterized by its prime location, exceptional service, and luxurious accommodations. Situated in the heart of the vibrant and trendy Lastarria neighborhood, the hotel provides guests with easy access to a plethora of dining options, lively bars, and cultural attractions, making it an ideal base for food lovers and cultural explorers alike. The area's artistic flair and safety further enhance the hotel's appeal.
Guests consistently praise the hotel's breakfast offerings, noting the excellent variety and quality of dishes served with breathtaking views from the eighth-floor dining area. The breakfast experience is complemented by attentive and friendly staff who ensure a delightful start to the day. The hotel restaurant further impresses with outstanding, beautifully presented, and reasonably priced dishes, while also being conveniently located near a diverse array of excellent dining spots.
The spacious and immaculate rooms are frequently highlighted for their comfort and modern amenities, including plush, luxurious beds that promise restful nights. The cleanliness of the hotel is another commendable aspect, with guests appreciating the meticulous care taken by the housekeeping staff. Though minor issues such as dim lighting are occasionally mentioned, the overall ambiance is described as quiet, stylish, and conducive to relaxation.
The exceptional staff at Hotel Cumbres Lastarria consistently leave a positive impression with their professionalism and willingness to accommodate guests' needs. They provide helpful guidance on local dining and attractions, further elevating the personalized service experience. The free Wi-Fi, although sometimes inconsistent, is generally appreciated for its speed and reliability.
For guests seeking relaxation, the hotel's spa and rooftop pool offer serene settings with stunning views. However, while the minimalist gym could benefit from more equipment, the pool area remains a tranquil spot to unwind. The hotel's luxurious touches extend to the overall aesthetic, making it a classy and sophisticated choice.
Though some guests feel the experience is more aligned with a four-star hotel, Hotel Cumbres Lastarria excels with its exceptional location, attentive staff, and delightful ambiance. It emerges as a favored choice for travelers seeking comfort and a touch of elegance in a vibrant city setting.
Hotel in Torres del PaineMagallanes y Antartica Chilena > Ultima Esperanza > Torres de Paine
9.4
Excellent
From $208
$
Info
Summary of reviews
Río Serrano Hotel + Spa, situated at the entrance of Torres del Paine National Park, offers guests an extraordinary blend of natural beauty, impressive amenities and outstanding service. Guests are consistently amazed by the stunning location that provides breathtaking panoramic views of the Paine massif and Serrano River, making it an ideal base for both relaxation and adventurous excursions. The welcoming and helpful staff add to the memorable experience, ensuring a warm and accommodating atmosphere.
The hotel's breakfast receives high praise for its delicious and abundant offerings, including fresh fruits, varied breads, salmon and cream cheese. The beautiful breakfast area with views of Torres del Paine enhances the experience. Dinners also receive commendations for their high-quality and diverse options, though some guests mention the need for a more varied menu. The dining experience is further elevated by excellent service and spectacular views from the restaurant.
Rooms at the hotel are noted for their comfort, spaciousness and exceptional cleanliness. Guests particularly appreciate the large windows that frame the magnificent surrounding landscapes. While some mention minor drawbacks like smaller bathrooms and lack of certain in-room amenities, the overall sentiment is positive with the superior rooms receiving special mentions for their impressive vistas and comfort.
The hotel's spa and pool facilities greatly enhance the guests' stay. The new, stylish spa offers a luxurious retreat with swimming pools, saunas and exceptional massage services, all within a tranquil environment. The indoor heated pool is particularly praised for its perfect temperature and stunning mountain views, serving as a wonderful spot to relax after exploring the park.
Río Serrano Hotel + Spa's commitment to cleanliness is apparent throughout the property, contributing to a comfortable and pleasant stay. The staff, from the front desk to the bartenders, consistently earn high marks for their professionalism, friendliness and dedication to providing excellent service.
While the WiFi service has mixed reviews, generally working well but not particularly fast, the hotel compensates with exceptional amenities, including its all-inclusive package. This package enhances the convenience of the stay, particularly with prepared lunch boxes for hikes, although some elements like tips and certain excursions are not included.
Overall, Río Serrano Hotel + Spa provides a luxurious and immersive experience, thanks to its unparalleled location, excellent facilities and outstanding service, making it a top choice for visitors looking to enjoy the natural splendor of Torres del Paine.
Categories
Pool
Indoor Pool
Panoramic View Pool
Spa
Gym
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 200+ hotels in Chile