InfoSummary of reviewsNeptun hotel, situated by a serene lake, is widely praised for its prime location that combines scenic beauty with convenience. Guests highlight the stunning lake views from their balconies, the tranquil ambiance and the close proximity to a sandy beach and recreational opportunities. Its central city location offers easy access to amenities while maintaining a peaceful atmosphere, making it an ideal retreat.
The hotel's restaurant with its large terrace and picturesque lake views enhances the dining experience. Breakfast at Neptun stands out with its delicious, abundant offerings, including a rich buffet, homemade items and quality coffee, receiving high marks for both variety and taste. Dinner is equally commendable with guests enjoying fresh, beautifully presented meals at affordable prices, served promptly and efficiently.
Room reviews are mixed but generally positive, emphasizing cleanliness, spaciousness in some areas and fantastic lake views. Although some rooms and bathrooms are noted as cramped and outdated, the overall comfort and functionality contribute to a satisfying stay. The staff consistently receive high marks for their friendliness, professionalism and excellent service across the hotel.
Cleanliness is frequently praised, though there are a few mentions of areas needing improvement. The staff's warm, helpful nature adds significantly to the positive experience, making guests feel welcome and well-cared for.
While the hotel offers reliable parking facilities and safe bicycle storage, the Wi-Fi service draws criticism for its weak and unreliable connection. Beds receive mostly favorable comments for comfort, although there are occasional issues with creaking, firmness and bedding quality.
In summary, Neptun hotel impresses with its stunning location, excellent dining and welcoming staff, making it a favored choice for visitors seeking a peaceful and scenic getaway by the lake. Areas for improvement include room updates and Wi-Fi reliability, but the overall positive experience leaves guests willing to return. Show more
