EV charging is available at this hotel in the valet parking area. Charging is complimentary for valet customers and offers 7 Amp and 12 Amp accelerated Charging with a J1772 connector. Electric vehicle charging stations are also available in the adjacent Mabley Garage.
Voco The Clair Cincinnati Downtown by IHG has a fantastic team of employees who are more than willing to go above and beyond to ensure guests have a wonderful experience. While there have been some complaints about the staff not cleaning up properly or needing more training, the majority of guests have praised the staff for their friendliness, helpfulness and excellent service. The front desk clerks and waitresses have been particularly impressive with many guests commenting on their great service. Unfortunately, a few guests have had negative experiences with the hotel's management, but overall the general consensus is that the staff at this hotel are lovely, wonderful, amazing and awesome and dedicated to making guests feel welcome and comfortable during their stay.
The Courtyard by Marriott Cincinnati Midtown/Rookwood is a great hotel with clean and comfortable rooms. The staff is friendly and attentive and the location is convenient for local eateries and shops. The on-site cafe is a great option for breakfast, although it isn't included. The cleanliness is superb and while some guests noted issues with noisy rooms or an uncomfortable shower, overall, the accommodations were good. Unfortunately, the pool was out of order during some stays, which disappointed guests traveling with children. The hotel's elevators had a bad odor, but otherwise, the hotel and rooms were clean and comfortable. While the parking options were limited, this hotel is still a great choice due to its facilities, services, cleanliness and comfortable accommodations.
The Residence Inn by Marriott Cincinnati Midtown/Rookwood is a great choice for families looking for a perfect location. The hotel offers great value for money with excellent staff and cozy rooms. Although some guests felt that the hotel needs a little love, many praised the hotel's pleasant environment and the convenience of its location. However, some guests were disappointed with the limited amenities and poor customer service. Additionally, some guests were disappointed with the hotel's covid policies. Overall, the Residence Inn by Marriott Cincinnati Midtown/Rookwood is a must-visit for families looking for a great location.
Despite the inconvenience of paying for parking, Comfort Suites Cincinnati University - Downtown received mostly positive reviews. Guests appreciated the paper they received to put on their dash and the $10 fee per night. While some websites advertised free parking, guests found the added cost to be manageable. Overall, many enjoyed their stay despite this small setback.
The MainStay Suites Cincinnati University - Uptown is highly praised by guests for its exceptional staff. Many reviews mention specific staff members by name, who are noted for their helpfulness and friendliness. The majority of reviews are overwhelmingly positive, describing the staff as amazing, excellent, courteous and quick to respond to guests' needs. Guests appreciate the staff's willingness to go above and beyond to make their stay a great experience. Although there are a few negative reviews about rude staff, they are in the minority. Overall, guests rate the staff of MainStay Suites Cincinnati University - Uptown highly for their wonderful attitudes, customer service and friendly demeanor.
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