7,258,491 hotelsin 60 categories
Small Hotels in Ciudad Hidalgo
35 HOTELS IN AND AROUND CIUDAD HIDALGORanking can be influenced by the commissions we receive.
18 more hotels nearby!
$
+5
Info
Categories
Small
Family
Dog Friendly
$
+5
Info
Categories
Small
Parking
Family
$
+3
Info
Categories
Small
Free Wi-Fi
3 Star
$
+6
Info
Summary of reviews
Summarized by AI
City Express by Marriott Tapachula receives numerous positive reviews for its superb location, which is both convenient and accessible. Guests appreciate its central positioning near the airport, surrounded by various restaurants, shops and entertainment options. The safety and peacefulness of the area also contribute to a comfortable stay. The hotel provides essential amenities like a gym and a swimming pool and the modern facilities add to the overall guest experience.
The breakfast experiences receive mixed reviews. Positive feedback highlights the delicious and diverse selection of fruits and coffee with the complimentary meal being appreciated for its presentation and service. However, there are suggestions for improving the variety and freshness of the options.
Guest sentiments about the rooms are largely favorable regarding their comfort, cleanliness and modern minimalist decor. The spaciousness and comfortable beds are noted strengths, though some guests found the rooms smaller than expected and faced issues like inadequate ventilation and occasional bugs. Cleanliness is also inconsistent with some guests encountering dirty areas and worn-out bedding.
The staff receives mixed reviews. Positive remarks highlight the friendliness and attentiveness of certain members, especially in housekeeping and the breakfast buffet. However, the reception staff often receives criticism for unprofessionalism, rudeness and poor customer service, reflecting significant areas needing improvement.
Wi-Fi connectivity is another area with varied experiences. Some guests praise the internet service, noting it as the best among Chiapas hotels, while others face frequent outages and poor performance, indicating a need for more reliable service.
The pool generally disappoints with guests mentioning poor maintenance and cleanliness. Issues like murky water, larvae, mold and a neglected pool area are frequently reported. Similarly, the parking situation is problematic due to the shared spaces with nearby establishments, leading to inconvenience and safety concerns.
Feedback on the beds is mixed with some guests praising their comfort and others finding them hard or lumpy. Bedding quality and cleanliness are also inconsistent, affecting overall comfort.
Though classified as a four-star hotel, some guests feel the service and overall experience fall short of this rating. Nonetheless, the hotel maintains good service and practicality, earning it commendations from many visitors, despite the challenges.
Overall, City Express by Marriott Tapachula is a convenient and comfortable choice for travelers with notable strengths in location and amenities, though it could benefit from improvements in breakfast variety, room cleanliness, staff interactions and pool and parking facilities.
The breakfast experiences receive mixed reviews. Positive feedback highlights the delicious and diverse selection of fruits and coffee with the complimentary meal being appreciated for its presentation and service. However, there are suggestions for improving the variety and freshness of the options.
Guest sentiments about the rooms are largely favorable regarding their comfort, cleanliness and modern minimalist decor. The spaciousness and comfortable beds are noted strengths, though some guests found the rooms smaller than expected and faced issues like inadequate ventilation and occasional bugs. Cleanliness is also inconsistent with some guests encountering dirty areas and worn-out bedding.
The staff receives mixed reviews. Positive remarks highlight the friendliness and attentiveness of certain members, especially in housekeeping and the breakfast buffet. However, the reception staff often receives criticism for unprofessionalism, rudeness and poor customer service, reflecting significant areas needing improvement.
Wi-Fi connectivity is another area with varied experiences. Some guests praise the internet service, noting it as the best among Chiapas hotels, while others face frequent outages and poor performance, indicating a need for more reliable service.
The pool generally disappoints with guests mentioning poor maintenance and cleanliness. Issues like murky water, larvae, mold and a neglected pool area are frequently reported. Similarly, the parking situation is problematic due to the shared spaces with nearby establishments, leading to inconvenience and safety concerns.
Feedback on the beds is mixed with some guests praising their comfort and others finding them hard or lumpy. Bedding quality and cleanliness are also inconsistent, affecting overall comfort.
Though classified as a four-star hotel, some guests feel the service and overall experience fall short of this rating. Nonetheless, the hotel maintains good service and practicality, earning it commendations from many visitors, despite the challenges.
Overall, City Express by Marriott Tapachula is a convenient and comfortable choice for travelers with notable strengths in location and amenities, though it could benefit from improvements in breakfast variety, room cleanliness, staff interactions and pool and parking facilities.
Categories
Small
Pool
Outdoor Pool
Free Wi-Fi
$
+7
Info
Categories
Small
Parking
EV charging stations
Pool
$
+4
Info
Categories
Small
Free Wi-Fi
Parking
$
+4
Info
Categories
Small
Family
Free Wi-Fi
$
+4
Info
Categories
Small
Free Wi-Fi
Parking
$
+4
Info
Categories
Small
Parking
Luxury
$
+4
Info
Categories
Small
Family
Free Wi-Fi
$
+5
Info
Categories
Small
Family
Dog Friendly
$
+3
Info
Categories
Small
Family
Free Wi-Fi
$
+3
Info
Categories
Small
Parking
Free Wi-Fi
$
+3
Info
Categories
Small
Family
Free Wi-Fi
$
+6
Info
Categories
Small
Family
Free Wi-Fi
$
+6
Info
Summary of reviews
Summarized by AI
Hotel Cervantino in Tapachula is highly recommended by guests for its central location, exceptional cleanliness, and outstanding staff service. Situated in the heart of the city, the hotel offers easy access to shops, restaurants, and parks, making it a convenient choice for travelers wanting to explore the area. The surroundings are relaxed and offer a welcoming environment, contributing to a comfortable stay.
The hotel is praised for its clean and spacious rooms, which are meticulously maintained and organized. Guests often comment on the high standards of cleanliness throughout the premises, highlighting the hotel's commitment to providing a hygienic environment. Although there are minor issues like occasional pests and the lack of hot water, these do not overshadow the overall positive experience.
The staff at Hotel Cervantino are consistently applauded for their helpful and attentive nature. They exude politeness and kindness, ensuring guests feel safe and comfortable. From efficient check-in to readily providing assistance, the staff contribute significantly to the inviting and restful atmosphere of the hotel. Additional amenities such as complimentary water and coffee, air-conditioned rooms, and luggage storage enhance the guest experience.
Overall, Hotel Cervantino combines a strategic location with quality service to deliver great value and comfort, making it a popular choice for visitors to Tapachula.
The hotel is praised for its clean and spacious rooms, which are meticulously maintained and organized. Guests often comment on the high standards of cleanliness throughout the premises, highlighting the hotel's commitment to providing a hygienic environment. Although there are minor issues like occasional pests and the lack of hot water, these do not overshadow the overall positive experience.
The staff at Hotel Cervantino are consistently applauded for their helpful and attentive nature. They exude politeness and kindness, ensuring guests feel safe and comfortable. From efficient check-in to readily providing assistance, the staff contribute significantly to the inviting and restful atmosphere of the hotel. Additional amenities such as complimentary water and coffee, air-conditioned rooms, and luggage storage enhance the guest experience.
Overall, Hotel Cervantino combines a strategic location with quality service to deliver great value and comfort, making it a popular choice for visitors to Tapachula.
Categories
Small
Family
Dog Friendly
Categories
1
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