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Summary of reviewsAlexandra Hills Hotel is favored for its strategic and convenient location, offering easy access to various attractions and amenities. Positioned in a serene setting away from the main thoroughfares, it serves as an excellent hub for international travelers and guests attending local events, thanks to its proximity to popular venues like the Sirromet winery and Minjerribah ferry. Its accessibility to Eastern Brisbane suburbs and major business districts makes it an ideal choice for both leisure and corporate visitors.
Guests are particularly impressed with the spacious, soundproof rooms featuring large balconies overlooking lush greenery. The newly renovated accommodations are consistently noted for their cleanliness, comfort, and modern amenities, contributing to a restful environment. The comfort extends to the beds, which are often distinguished as some of the best by guests, reflecting the overall commitment to a relaxing stay.
Dining experiences at the hotel are generally positive, with the in-house restaurant delivering well-presented, delicious meals that cater to varied tastes without compromising on quality. Breakfast offerings receive mixed reviews, although most guests appreciate the quality, value, and convenience of room service. Dinner options are widely applauded, with the establishment’s lively atmosphere attracting families and solo diners alike.
Staff at Alexandra Hills Hotel are frequently praised for their professionalism, friendliness, and attentiveness, enhancing the guest experience by providing excellent service. This personable approach contributes significantly to creating an inviting and welcoming atmosphere. The hotel’s commitment to cleanliness further supports its reputation, with guests noting the immaculate condition of rooms and public areas, although minor improvements were occasionally suggested.
Parking facilities receive positive feedback for their security and ease of access, with complimentary parking adding value to the stay. Despite minor issues regarding availability, the convenience of parking directly outside rooms is a notable advantage for guests traveling by car.
Furthermore, the hotel excels in accessibility, with facilities mostly easy to navigate, allowing for stress-free movement around the premises. The combination of a fantastic breakfast, comfortable accommodations, and accommodating staff underscores Alexandra Hills Hotel as an outstanding choice for travelers seeking comfort, convenience, and a relaxing getaway. Show more
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Categories
Motel with Parking
Accessible Motel
Motel with Gym
5-Star Motel
Room Types
Executive King SuiteFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV, a washing machine, soundproof walls, a tea and coffee maker as well as garden views. The unit has 1 bed.
Executive Twin RoomOffering free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned twin room offers a flat-screen TV, a washing machine, soundproof walls, a tea and coffee maker as well as garden views. The unit offers 2 beds.
Deluxe Double Room with BalconyThe hot tub is the standout feature of this double room. The spacious double room features air conditioning, a washing machine, a balcony with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Garden King RoomThe air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. This suite features a washing machine, flat-screen TV, garden views, as well as chocolate for guests. The unit has 1 bed.
Guest Reviews
8.5
Very Good
Location
Nestled in a quiet area away from the main road, Alexandra Hills Hotel offers a convenient and strategic location for various visitors. It's especially advantageous for those traveling from the international airport, with an easy access to airport shuttles. Located just 2.5 kilometers from the Raby Bay triathlon site, it serves as a perfect hub for athletes and their supporters. The hotel is also ideally placed near Minjerribah ferry, making it an excellent choice for those looking to explore local attractions.
Visitors attending nearby events have praised its proximity to several popular venues, such as Sirromet winery and various sporting locations. The hotel is well-situated between Cleveland and Capalaba, making it accessible to Eastern Brisbane suburbs and not too far from the bustling CBD. Central to major retailers and business hubs, the hotel's location is highly favored by those on corporate visits.
Guests have enjoyed spacious, soundproof rooms with large balconies overlooking greenery, contributing to a serene and relaxing atmosphere. Newly renovated, the rooms are clean and equipped with comfortable beds, beautiful bathrooms, and exceptionally fast room service. Culinary offerings at the in-house restaurant are highly praised, with delicious and sizeable meals that cater well to guests' tastes.
The hotel's strategic location helps to provide easy access to essential amenities, making it a great base for both short and extended stays. With delightful staff and a very clean appearance, the Alexandra Hills Hotel stands out as an excellent choice for guests seeking convenience alongside comfort.
Breakfast
The breakfast experience at Alexandra Hills Hotel receives mixed reviews from guests. Many visitors highlight the impressive quality and taste, describing it as amazing and praising the value for money. A convenient option for in-room dining adds to the appeal, with many guests noting the timely arrival and the warm reception from the lovely staff. Those who opt for room service find it to be among the best breakfast experiences, commending both the hours of availability and the reasonable pricing. While some guests experience delightful service, there are occasional logistical hiccups, such as missing order forms and challenges with room service. A few reviews remark on disappointing meals that lacked flavor or components, although positive comments about coffee suggest some menu items hit the mark. Overall, many guests enjoy a great start to their day at the hotel, although improvements in consistency could enhance the experience further.
Dinner
Alexandra Hills Hotel offers a satisfying dining experience, catering to those who appreciate well-priced meals without compromising on quality. Guests frequently highlight the restaurant's variety of tasty, well-presented dishes and commend the accommodating and friendly staff. The establishment provides a mix of food, drink, and entertainment options, creating a lively atmosphere that appeals to families and solo diners alike. The convenience of room service is mentioned positively, although there is occasional feedback about minor service oversights. While most diners speak highly of the consistently delicious and well-prepared meals, a few note occasional disappointments. Overall, the hotel's dining scene effectively combines diverse cuisine offerings with efficient service, making it a notable component of any stay.
Rooms
Alexandra Hills Hotel offers an exceptional accommodation experience with its modern, spacious, and inviting rooms. The hotel stands out for its impressively large rooms, providing ample space for relaxation and movement. Cleanliness is consistently noted, with guests praising the high standards maintained throughout their stay. The rooms blend comfort and contemporary style, featuring comfortable beds and pillows that guarantee a restful night's sleep. Many rooms are equipped with ample facilities, including tea, coffee, and even snacks like biscuits, making short stays convenient and enjoyable.
Guests appreciate the room sizes, especially the Executive Room with a garden view, which is described as outstanding. The quiet ambiance and good location further add to the hotel’s charm, offering a peaceful retreat after a long day. The onsite restaurant and friendly staff enhance the overall experience, contributing to a bright atmosphere complemented by quirky artwork and furnishings.
While some guests noted minor issues such as a need for deeper cleaning in certain areas and occasional neglect in the outlook from the rooms, the overall impression remains positive. The combination of large, well-appointed rooms and exceptional comfort underscore Alexandra Hills Hotel as a top choice for travelers seeking both space and style.
Beds
The Alexandra Hills Hotel receives high praise for its beds, which guests repeatedly describe as incredibly comfortable. Many mention the exceptional comfort of both the bed and pillows, often claiming it's among the best they've experienced. The bedding doesn't just deliver on comfort; it contributes to creating an overall relaxing and enjoyable room environment. Guests also appreciate the broader room amenities, highlighting the cleanliness and comfort of the accommodations. Additional commendations focus on the hotel's friendly staff and efficient room service, which further enhance the guest experience. With sound reviews on comfort, service, and amenities, the Alexandra Hills Hotel seems like a delightful choice for a restful stay.
Cleanliness
Alexandra Hills Hotel offers a welcoming experience for travelers, spotlighted by its commendable focus on cleanliness and modern amenities. Guests often praise the hotel's immaculate condition, with many highlighting the sparkling finish of its newly renovated rooms and furniture. The spacious areas provide a comfortable environment, complemented by the fresh scent that greets guests during each room entry. A reliable Wi-Fi connection ensures convenience, alongside thoughtful touches like iron, hair dryer, and generous provisions of coffee, tea, hot chocolate, milk, and biscuits.
The hotel is noted for its very clean and modern appearance, contributing to an enjoyable stay, supported by helpful and friendly staff that enhance the guest experience. Onsite dining also receives favorable remarks concerning cleanliness and the delightful culinary offerings of the pub and restaurant.
While the majority of reviews underline a positive cleanliness standard, a few observations suggest room for improvement in finer details, such as occasional dust and bathroom specifics like grout cleanliness and midges. Despite these minor points, the overall sentiment is one of satisfaction, with rooms generally seen as clean and bright, offering sophistication at reasonable rates. Alexandra Hills Hotel emerges as a clean, convenient option with the promise of relaxation and good service amidst its vibrant decor.
Staff
At Alexandra Hills Hotel, guests consistently praise the exceptional staff for their friendliness, helpfulness, and professionalism. The team, described as amazing, welcoming, and attentive, contributes significantly to the overall pleasant experience for guests. Whether interacting in the hotel, bar, or reception, the staff are noted for great customer service and creating an inviting atmosphere. Many guests highlight the personable nature of the employees, with special mentions of specific staff members who remember guests by name and regular orders, enhancing the personal touch of the service. Despite occasional comments suggesting room for improvement and language barriers, the hotel staff generally maintain a high level of respect and professionalism, earning them much commendation and making a stay at Alexandra Hills Hotel a welcoming and enjoyable experience.
Parking
Parking at the Alexandra Hills Hotel receives generally positive feedback from guests, highlighting several convenient features. Guests appreciate the secure parking options available, with many emphasizing the ease of access and the safety provided by the undercover security parking facilities. The ability to park directly outside the rooms is noted as particularly convenient, offering guests straightforward access to their accommodations.
The parking areas, with nice and large bays, contribute to a stress-free experience for those traveling by car. Complimentary parking is an added bonus that enhances the value of staying at the hotel. The proximity of parking bays to the guest rooms and a short undercover walkway from garden rooms to the main hotel adds to the convenience, particularly when heading out for dinner or other activities.
Though the parking is mostly appreciated, occasional issues arise such as a lack of adequate undercover secure parking and certain parking spaces being occupied by tradespeople, which could limit availability. Despite these minor setbacks, the overall sentiment remains positive with guests mentioning the hotel’s great location and its secure, easy-access parking making their stay even more enjoyable.
Accessible
The Alexandra Hills Hotel receives high marks for its accessibility, making it ideal for guests with disabilities. The hotel is easily accessible and finding it is straightforward, ensuring a stress-free arrival. Guests appreciate the easy access to secure parking, allowing for convenient transportation options. The seamless entry to dining areas and the bar enhances the overall experience, complementing the comfortable beds and pillows for a restful stay. Although there are some challenges with tight and confusing access between the main bar and restaurant to the mini golf and outdoor areas, overall, the facilities are user-friendly and easy to navigate. The prime location of the hotel, coupled with a fantastic breakfast and accommodating restaurant hours, completes the welcoming environment for all guests.
No, Alexandra Hills Hotel doesn't have any pool.
No, a spa isn't available at Alexandra Hills Hotel.
No, Alexandra Hills Hotel doesn't allow dogs.
Yes, parking facilities are available at Alexandra Hills Hotel.