7,258,491 hotelsin 60 categories
Accessible Hotels in Cleveland
84 HOTELS IN AND AROUND CLEVELANDRanking can be influenced by the commissions we receive.
$
+5
Info
Summary of reviews
Summarized by AI
Star Hotel Cleveland is celebrated for its prime location, nestled in the heart of town providing easy access to local attractions such as the charming town of Helen. Its central placement makes it convenient for guests to reach grocery stores, restaurants, and gas stations, while also offering a peaceful retreat despite its proximity to downtown. This strategic setting is favored by travelers, offering ease and convenience for exploring the area.
However, there are notable concerns regarding the hotel's cleanliness and maintenance. While some guests appreciated the daily maid service, many expressed discomfort due to issues like dirty bathrooms, stained sheets, and unpleasant odors. Structural issues have also been reported, adding to a feeling of neglect. The presence of insects in some rooms has made certain guests uncomfortable, indicating that housekeeping standards require significant improvement.
The hotel staff receives mixed reviews, with several guests praising the team for being helpful and friendly, especially those interactions with management and front desk personnel. However, there are inconsistencies, as some guests experienced unprofessional behavior and negative attitudes from specific staff members during check-in and other interactions.
When it comes to beds, feedback is mixed. Many find them comfortable and conducive to a good night's sleep, while others feel the mattresses are too hard and the pillows and sheets need updating. Although bed cleanliness is noted, the comfort level may vary, with a few guests dissatisfied with the mattress quality.
Overall, while Star Hotel Cleveland benefits from an excellent location and friendly service from parts of its team, improvements in cleanliness, maintenance, and mattress quality would enhance the guest experience significantly.
However, there are notable concerns regarding the hotel's cleanliness and maintenance. While some guests appreciated the daily maid service, many expressed discomfort due to issues like dirty bathrooms, stained sheets, and unpleasant odors. Structural issues have also been reported, adding to a feeling of neglect. The presence of insects in some rooms has made certain guests uncomfortable, indicating that housekeeping standards require significant improvement.
The hotel staff receives mixed reviews, with several guests praising the team for being helpful and friendly, especially those interactions with management and front desk personnel. However, there are inconsistencies, as some guests experienced unprofessional behavior and negative attitudes from specific staff members during check-in and other interactions.
When it comes to beds, feedback is mixed. Many find them comfortable and conducive to a good night's sleep, while others feel the mattresses are too hard and the pillows and sheets need updating. Although bed cleanliness is noted, the comfort level may vary, with a few guests dissatisfied with the mattress quality.
Overall, while Star Hotel Cleveland benefits from an excellent location and friendly service from parts of its team, improvements in cleanliness, maintenance, and mattress quality would enhance the guest experience significantly.
Categories
Accessible
Pool
Outdoor Pool
Free Wi-Fi
$
+3
Info
Categories
Accessible
Dog Friendly
Free Wi-Fi
$
+7
Info
Categories
Accessible
Dog Friendly
Pool
Outdoor Pool
$
+3
Info
Categories
Accessible
Free Wi-Fi
Parking
$
+3
Info
Categories
Accessible
Free Wi-Fi
Parking
$
+3
Info
Categories
Accessible
Free Wi-Fi
Parking
$
+3
Info
Categories
Accessible
Free Wi-Fi
Parking
$
+3
Info
Categories
Accessible
Free Wi-Fi
Parking
12 more hotels nearby!
$
+1
Info
Categories
Accessible
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Accessible
AI-generatedThis hotel offers extensive accessibility features, including braille/raised signage, visual alarms in hallways, and lowered peephole/view port in doors. It also provides low-height counters/sinks, wheelchair-accessible public washrooms, and dedicated wheelchair-accessible parking spaces. Wheelchair-accessible rooms with accessible bathrooms are available.
$
+3
Accessible
AI-generatedDays Inn by Wyndham Helen offers wheelchair-accessible facilities across the property. It provides specific accessible room types, including 'King Room with Mobility Access and Bathtub with Grab Bars' and 'Queen Room with Bathtub - Mobility Accessible'.
$
+4
Info
Summary of reviews
Summarized by AI
Alpine Valley Inn, situated in the quaint town of Helen, offers an ideal location for guests to explore local attractions with ease. Its proximity to Main Street and various activities, such as tubing and miniature golf, makes it especially attractive to families and couples seeking a mix of adventure and relaxation. Guests consistently commend the Inn's serene environment and its strategic position, providing a peaceful retreat while still being close to the vibrant downtown area.
The accommodations are generally praised for their cleanliness and modern updates, offering spacious rooms equipped with amenities like fridges, microwaves, and coffee makers. Despite occasional reports of maintenance issues, the overall consensus highlights the comfort and quiet atmosphere of the rooms, contributing to a satisfying stay.
Breakfast at the Inn is a grab-and-go affair, with offerings such as yogurt, cereal, and pastries. While convenient for some, the limited selection leaves room for potential improvements, as per guest feedback. Nonetheless, guests find the simplicity adequate for jumpstarting their day.
The staff at Alpine Valley Inn stands out for their exceptional hospitality, with visitors repeatedly noting the warmth and helpfulness of the team. Personalized service from the owners and staff enhances the overall experience, often exceeding guests' expectations and making them feel truly welcomed.
One of the highlights includes the comfortable beds, which many guests describe as exceptionally inviting, often surpassing experiences at other hotels. Despite minor issues with bedding firmness and pillow support, most guests enjoy restful nights, aided by clean and fresh linens.
Cleanliness, while generally receiving positive remarks for fresh-smelling linens and a well-maintained atmosphere, presents an area for improvement, particularly concerning bathroom upkeep and room maintenance. Some inconsistencies in cleanliness have been noted, yet the Inn successfully provides affordable lodging with enormous potential for enhancement.
Overall, Alpine Valley Inn is celebrated for its strategic location, inviting rooms, and remarkable staff, promising guests a memorable stay amidst the scenic allure of Helen.
The accommodations are generally praised for their cleanliness and modern updates, offering spacious rooms equipped with amenities like fridges, microwaves, and coffee makers. Despite occasional reports of maintenance issues, the overall consensus highlights the comfort and quiet atmosphere of the rooms, contributing to a satisfying stay.
Breakfast at the Inn is a grab-and-go affair, with offerings such as yogurt, cereal, and pastries. While convenient for some, the limited selection leaves room for potential improvements, as per guest feedback. Nonetheless, guests find the simplicity adequate for jumpstarting their day.
The staff at Alpine Valley Inn stands out for their exceptional hospitality, with visitors repeatedly noting the warmth and helpfulness of the team. Personalized service from the owners and staff enhances the overall experience, often exceeding guests' expectations and making them feel truly welcomed.
One of the highlights includes the comfortable beds, which many guests describe as exceptionally inviting, often surpassing experiences at other hotels. Despite minor issues with bedding firmness and pillow support, most guests enjoy restful nights, aided by clean and fresh linens.
Cleanliness, while generally receiving positive remarks for fresh-smelling linens and a well-maintained atmosphere, presents an area for improvement, particularly concerning bathroom upkeep and room maintenance. Some inconsistencies in cleanliness have been noted, yet the Inn successfully provides affordable lodging with enormous potential for enhancement.
Overall, Alpine Valley Inn is celebrated for its strategic location, inviting rooms, and remarkable staff, promising guests a memorable stay amidst the scenic allure of Helen.
Categories
Accessible
Parking
Vineyard
From $142
$
+7
Info
Summary of reviews
Summarized by AI
The Holiday Inn Express & Suites Helen by IHG stands out as a highly recommended destination for visitors, largely due to its impressive location, exceptional cleanliness, well-maintained rooms and exemplary staff service. Nestled in the charming town of Helen, the hotel offers a strategic location that is both central and conveniently close to the main attractions, while still providing a serene environment away from the busiest areas.
Guests frequently highlight the excellent breakfast experience, which includes a variety of hot and cold options. While the breakfast area can become crowded and a bit chilly, the quality and selection of foods receive consistently high praise.
The rooms are another strong point, being described as clean, spacious and comfortable, featuring modern amenities. While minor issues with room cleaning services and bed comfort occasionally arise, the overall sentiment remains highly favorable.
Cleanliness is a standout feature at the hotel with both the property and accommodation maintaining high standards. Friendly and helpful staff further enhance the guest experience with specific mentions of staff members who go above and beyond to assist. While there are isolated reports of less enthusiastic service, these are greatly outnumbered by the positive interactions.
The beds, generally praised for their comfort, do receive mixed reviews regarding firmness and pillow quality. However, the majority of guests find them to be a highlight of their stay.
In summary, the Holiday Inn Express & Suites Helen excels in providing a comfortable, clean and convenient stay with excellent staff service and a delightful breakfast, making it a preferred choice for many travelers visiting Helen.
Guests frequently highlight the excellent breakfast experience, which includes a variety of hot and cold options. While the breakfast area can become crowded and a bit chilly, the quality and selection of foods receive consistently high praise.
The rooms are another strong point, being described as clean, spacious and comfortable, featuring modern amenities. While minor issues with room cleaning services and bed comfort occasionally arise, the overall sentiment remains highly favorable.
Cleanliness is a standout feature at the hotel with both the property and accommodation maintaining high standards. Friendly and helpful staff further enhance the guest experience with specific mentions of staff members who go above and beyond to assist. While there are isolated reports of less enthusiastic service, these are greatly outnumbered by the positive interactions.
The beds, generally praised for their comfort, do receive mixed reviews regarding firmness and pillow quality. However, the majority of guests find them to be a highlight of their stay.
In summary, the Holiday Inn Express & Suites Helen excels in providing a comfortable, clean and convenient stay with excellent staff service and a delightful breakfast, making it a preferred choice for many travelers visiting Helen.
Categories
Accessible
Family
Parking
$
+4
Info
Summary of reviews
Summarized by AI
The Quality Inn is frequently commended for its prime location, which places it just a stone's throw away from downtown Helen and a variety of local attractions, shops and restaurants. Its setting offers excellent views of the town and nearby mountains, making it easy for guests to explore the charming surroundings without the added hassle of finding parking. The hotel's proximity to entertainment activities like axe throwing, escape rooms, miniature golf and car race tracks, as well as national parks, further enhances its appeal.
The staff at Quality Inn are a notable highlight, often described as friendly, helpful and accommodating. Many guests praised the General Manager and other employees, particularly for their attentiveness and excellent customer service, contributing significantly to a pleasant stay.
The hotel's clean and comfortable rooms, some of which feature amenities like Jacuzzi tubs, received positive remarks. Guests appreciated the updated elements, spaciousness and comfortable beds. The pool area also earned praise for its cleanliness and convenience, making it a great spot for relaxation on hot days.
Pet owners will find the Quality Inn particularly appealing due to its dog-friendly policy, allowing dogs to stay free of charge. This welcoming attitude towards pets, coupled with designated relief areas, adds to the positive experience for those traveling with their furry friends.
Despite the positive aspects, there are areas in need of improvement. The breakfast offerings were considered limited and could benefit from more diverse and well-stocked options. Cleanliness was another mixed point; while many rooms were noted as clean and comfortable, others had significant cleanliness issues, from dirty towels and stained sheets to unpleasant odors and the occasional presence of bugs.
The quality of the beds received mixed feedback as well. While many found the beds comfortable, others described them as old, worn out and sometimes emitting unpleasant odors. Periodic disruptions from neighboring rooms and outdated furniture also detracted from some guests' experiences.
Overall, the Quality Inn is a strategically located, pet-friendly hotel with commendable staff and comfortable accommodations but requires improvements in cleanliness and maintenance, particularly in the breakfast offerings and bedding quality, to fully meet guests' expectations.
The staff at Quality Inn are a notable highlight, often described as friendly, helpful and accommodating. Many guests praised the General Manager and other employees, particularly for their attentiveness and excellent customer service, contributing significantly to a pleasant stay.
The hotel's clean and comfortable rooms, some of which feature amenities like Jacuzzi tubs, received positive remarks. Guests appreciated the updated elements, spaciousness and comfortable beds. The pool area also earned praise for its cleanliness and convenience, making it a great spot for relaxation on hot days.
Pet owners will find the Quality Inn particularly appealing due to its dog-friendly policy, allowing dogs to stay free of charge. This welcoming attitude towards pets, coupled with designated relief areas, adds to the positive experience for those traveling with their furry friends.
Despite the positive aspects, there are areas in need of improvement. The breakfast offerings were considered limited and could benefit from more diverse and well-stocked options. Cleanliness was another mixed point; while many rooms were noted as clean and comfortable, others had significant cleanliness issues, from dirty towels and stained sheets to unpleasant odors and the occasional presence of bugs.
The quality of the beds received mixed feedback as well. While many found the beds comfortable, others described them as old, worn out and sometimes emitting unpleasant odors. Periodic disruptions from neighboring rooms and outdated furniture also detracted from some guests' experiences.
Overall, the Quality Inn is a strategically located, pet-friendly hotel with commendable staff and comfortable accommodations but requires improvements in cleanliness and maintenance, particularly in the breakfast offerings and bedding quality, to fully meet guests' expectations.
Categories
Accessible
Dog Friendly
Pool
Outdoor Pool
$
+4
Info
Categories
Accessible
Golf
Spa
$
Accessible
AI-generatedBaymont by Wyndham Helen features wheelchair-accessible facilities for guests. The hotel offers distinct accessible room types, such as '1 King Bed, Mobility Accessible Room, Tub w/ Grab Bars, First Floor' and '2 Queen Beds, Mobility Accessible Room, Bathtub W/ Grab Bars'.
Summary of reviews related to the 'Accessible' category
Summarized by AI
The Baymont by Wyndham Helen offers some measures for accessibility, including handicap accessible rooms and wheelchair access. However, guests have reported several issues that may pose challenges for individuals with disabilities. The elevator was frequently out of order, which proved problematic for those unable to use stairs, especially since the stairways were also noted as dirty. One handicap accessible room had roach infestations and warped flooring, causing further inconvenience for those with mobility issues. Additionally, there were mentions of unsatisfactory service and inadequate cleaning. Overall, while there are some accessibility features, numerous reported issues suggest that improvements are needed to better accommodate guests with disabilities.
$
+6
Info
Categories
Accessible
Dog Friendly
Free Wi-Fi
$
+9
Info
Summary of reviews
Summarized by AI
The Hampton Inn Helen, located in the enchanting Bavarian-inspired town of Helen, Georgia, receives high praise across several aspects that make it a preferred destination for travelers. Its prime location offers the best of both worlds: a peaceful retreat along the Chattahoochee River with picturesque views and easy walking access to downtown attractions, shops, and restaurants. Guests appreciate the convenience of exploring Helen without the need for a car, enhancing their overall experience.
The hotel is celebrated for its warm, welcoming environment fostered by exceptionally friendly and helpful staff, with specific mentions of team members like Robbie, Laura, and Susan contributing to a positive stay. The staff's attention to guest needs, whether providing dining recommendations or addressing room concerns, creates a hospitable atmosphere.
Breakfast at the Hampton Inn Helen stands out as a highlight, with guests complimenting the diverse and satisfying offerings. The make-your-own waffle station is especially popular, and the provision of a complimentary breakfast adds value to guests' stays. The well-maintained dining area and attentive service further enhance the morning routine.
Guest rooms are noted for their spaciousness and comfort, featuring modern amenities such as refrigerators and microwaves. Many visitors enjoy restful nights on the comfortable beds and pillows, often noting the tranquil ambiance of river-view rooms. While cleanliness generally receives high marks, some feedback suggests areas for improvement, such as updating dated furniture and carpets. Recent remodels have improved the appeal of certain rooms.
The hotel also caters to families, offering spacious family suites and kid-friendly amenities such as cookie treats and a juice station. The serene riverfront and outdoor fire pit add to the charm, making it a great setting for family gatherings.
Though some maintenance issues with the pool and room furnishings were noted, the overall sentiment is positive, with guests often returning for the tranquil yet central location, outstanding service, and the cozy, scenic appeal of the property. With additional features like pet-friendly accommodations and easy access to local festivities, the Hampton Inn Helen remains a favored choice for visitors seeking comfort, convenience, and a touch of European charm.
The hotel is celebrated for its warm, welcoming environment fostered by exceptionally friendly and helpful staff, with specific mentions of team members like Robbie, Laura, and Susan contributing to a positive stay. The staff's attention to guest needs, whether providing dining recommendations or addressing room concerns, creates a hospitable atmosphere.
Breakfast at the Hampton Inn Helen stands out as a highlight, with guests complimenting the diverse and satisfying offerings. The make-your-own waffle station is especially popular, and the provision of a complimentary breakfast adds value to guests' stays. The well-maintained dining area and attentive service further enhance the morning routine.
Guest rooms are noted for their spaciousness and comfort, featuring modern amenities such as refrigerators and microwaves. Many visitors enjoy restful nights on the comfortable beds and pillows, often noting the tranquil ambiance of river-view rooms. While cleanliness generally receives high marks, some feedback suggests areas for improvement, such as updating dated furniture and carpets. Recent remodels have improved the appeal of certain rooms.
The hotel also caters to families, offering spacious family suites and kid-friendly amenities such as cookie treats and a juice station. The serene riverfront and outdoor fire pit add to the charm, making it a great setting for family gatherings.
Though some maintenance issues with the pool and room furnishings were noted, the overall sentiment is positive, with guests often returning for the tranquil yet central location, outstanding service, and the cozy, scenic appeal of the property. With additional features like pet-friendly accommodations and easy access to local festivities, the Hampton Inn Helen remains a favored choice for visitors seeking comfort, convenience, and a touch of European charm.
Categories
Accessible
Family
Gym
$
+5
Accessible
AI-generatedSureStay Hotel by Best Western Helen Downtown offers facilities for physically challenged people and is wheelchair accessible throughout its grounds. It provides '2 Double Beds, Accessible with Bathtub, Non-Smoking' rooms, and features like a raised toilet seat.
$
+6
Accessible
AI-generatedQuality Inn Downtown Helen provides wheelchair accessibility throughout its grounds. The hotel offers a 'Queen Room with Two Queen Beds - Accessible/Non-Smoking,' ensuring suitable accommodation for guests with mobility needs.
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