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Four Points by Sheraton Cleveland Airport

Cleveland , 4181 West 150th Street (Show on Map)

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Summary of reviewsThe Four Points by Sheraton Cleveland Airport is a decent hotel that offers good value for a one-night stay. While some reviewers found the floors and beds to be dirty, others describe their experiences as superb and recommend the hotel for a brief stay. The location is convenient for those needing to be near the airport, but breakfast comes at an extra cost and rooms are lacking some amenities such as microwaves. Some reviewers were disappointed by hidden fees, broken air conditioning and closed pools. Overall, the hotel is passable but has room for improvement, especially given the Marriott brand's higher standards.
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Family Friendly Hotel

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Hotel with Swimming Pool

Heated Pool Indoor Pool

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Hotel with Indoor Pool

Hotel with Heated Pool

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About Four Points by Sheraton Cleveland Airport

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Guest Reviews

Location

The Four Points by Sheraton Cleveland Airport hotel is a perfect location for visitors travelling by air with many guests commending its proximity to Hopkins International Airport. The hotel is also conveniently located close to FirstEnergy Stadium and Brown's Stadium, making it easy for sports fans to indulge in their favorite pastime. Moreover, the hotel has a 7-Eleven store next door, making it easy for guests to shop for basic necessities. Though some reviewers expressed concerns about the location being difficult to find or poorly maintained parking lots, the vast majority had a positive experience and found the location to be convenient, good and great. Several reviewers have also mentioned the easy access to highways, restaurants, bars and shopping areas which makes it the perfect location for those who have planned activities elsewhere in Cleveland. Overall guests were pleased with the location of Four Points by Sheraton Cleveland Airport hotel, especially those who wanted a quick stopover before heading south.

Breakfast

While some reviews mentioned issues with the breakfast at Four Points by Sheraton Cleveland Airport, overall, guests had a nice experience with the morning meal. The limited breakfast menu did not put off those who found the hotel's value to be worth it and some even enjoyed the friendly staff that served them. Others found alternative options such as a nearby Denny's. Unfortunately, a few guests experienced rudeness from staff members when trying to eat and a restaurant closure meant that breakfast wasn't always available. Overall though, most visitors were satisfied with their breakfast experience at Four Points by Sheraton Cleveland Airport.

Rooms

The Four Points by Sheraton Cleveland Airport hotel offers a range of room types, from small to spacious. Many offer comfortable beds, good size TVs and convenient amenities like in-room fridges and coffee makers. Some rooms were a little dated or basic, but still functional and comfortable. There were some complaints about cleanliness with some guests reporting dirty rooms, stained furniture or even dead spiders. However, others found their rooms to be nice and clean with a fresh smell. The staff were generally friendly and accommodating, though some guests had issues with customer service. The hotel's location near the highway made it easy to access, but some guests experienced parking and noise issues. While the hotel could use some updating and renovations, it still provided a good option for travelers looking for a comfortable stay in the Cleveland area.

Beds

The beds at the Four Points by Sheraton Cleveland Airport have received high praise from guests with many describing them as very comfortable or super comfy. Guests have also expressed their appreciation for the comfortable bedding, including soft comforters and fluffy pillows. While some guests found the beds to be too soft and caused backaches, most guests have found them to be comfortable and clean. A few guests reported issues with stained bedding or unpleasant odors. Overall, guests can expect a comfortable night's sleep at this hotel.

Cleanliness

While some guests had negative experiences with the cleanliness of the Four Points by Sheraton Cleveland Airport, many found their rooms to be tidy and well-maintained. Some praised the pleasant rooms and overall cleanliness, while others noted that towels and toiletries were lacking. Unfortunately, there were many complaints about dirty carpets, stained furniture and unclean bathrooms with some guests finding mold, dried blood and even other people's dirty clothes in their rooms. Overall, while some guests found the hotel to be very clean, others had subpar experiences and would not recommend it based on cleanliness alone.

Staff

Guests have overwhelmingly positive things to say about the staff of Four Points by Sheraton Cleveland Airport. Many describe them as friendly, helpful and accommodating. Reviews mention staff being professional, courteous and welcoming. Front desk workers, shuttle drivers, breakfast attendants and bar staff are all praised for their excellent customer service. Despite a few negative comments, the majority of guest reviews rate the staff as exceptional with many singling out specific staff members for their outstanding service. Overall, guests can expect to receive great service from the staff during their stay at this hotel.

Pool

Guests have mixed reviews about the pool at Four Points by Sheraton Cleveland Airport. Some have found the pool to be a nice area with towels available upon request. Others have experienced issues such as missing stairs, colder temperatures and a lack of cleanliness. Some visitors even found used bandaids in the pool area, while others felt uncomfortable with the overall appearance of the space. Despite these issues, some guests' children enjoyed the indoor pool and some visitors chose this hotel specifically for the nice pool. However, it is worth noting that during some stays, the pool was closed either due to broken equipment or a lack of maintenance.

3 Star

The Four Points by Sheraton Cleveland Airport is a hotel that serves its purpose and provides a good value for a one-night stay. The location is convenient for those needing to be near the airport, but some reviewers found the floors and beds to be dirty. While the hotel is not exceptional, it was described as pleasant and good by some guests. Breakfast comes at an extra cost and rooms are lacking some amenities such as microwaves. Some reviewers were disappointed by hidden fees, broken air conditioning and closed pools. However, others describe their experiences as superb and recommend the hotel for a brief stay. Overall, the hotel is passable but has room for improvement, especially given the Marriott brand's higher standards.

Yes, Four Points by Sheraton Cleveland Airport has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Four Points by Sheraton Cleveland Airport.

Yes, Four Points by Sheraton Cleveland Airport welcomes dogs.

No, parking facilities aren't available at Four Points by Sheraton Cleveland Airport.

Yes, Four Points by Sheraton Cleveland Airport has a gym.

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