Holiday Inn Cleveland Clinic by IHG
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Summary of reviewsHoliday Inn Cleveland Clinic by IHG, garners widespread acclaim for its prime location. Situated just blocks from the Cleveland Clinic, it offers unparalleled convenience for medical appointments and visits. The hotel's proximity to University Circle, Case Western Reserve University and various restaurants further adds to its appeal. Guests consistently highlight the cleanliness and security of the property, noting the helpful staff and amenities like shuttle services and spacious rooms.
The quality of the breakfast receives mixed reviews. While some guests appreciate the tasty and varied options, many express frustration over the lack of complimentary breakfast and perceive the pricing as expensive relative to the selection offered. Service issues such as long wait times and unprepared staff also detract from the breakfast experience. However, the breakfast area is commendably clean.
Dinner options at the on-site restaurant are diverse and certain dishes, like the pizza, are noted for their quality. Yet, the dining experience is often marred by understaffing, resulting in long waits and service lapses. Some guests are disappointed by the use of Styrofoam containers, particularly given the high prices.
Rooms are frequently praised for their cleanliness, modernity and spaciousness. Guests appreciate the well-maintained accommodations and the comfort of the beds and pillows, which ensure a restful sleep. Minor issues like noisy air conditioners and occasional lapses in room refreshment do occur but don't significantly impact the overall positive sentiment.
The hotel's commitment to cleanliness is a standout feature with guests noting the immaculate condition of rooms and common areas. This dedication enhances the overall guest experience, making the property one of the cleanest hotels as per guest reviews.
Staff generally receives high marks for their friendliness, professionalism and willingness to assist. While there are occasional reports of slow or unhelpful service, particularly in the restaurant, the majority of interactions with staff are positive and contribute to a welcoming atmosphere.
Parking proves to be a point of contention. The hotel offers predominantly valet parking at $24 per night with no free on-site parking available. The lack of convenient self-parking options and sometimes slow valet service add to guest frustration.
In summary, Holiday Inn Cleveland Clinic by IHG, excels in its excellent location, clean and comfortable accommodations and generally amiable staff. However, improvements in breakfast service and parking options would enhance the guest experience further.
Categories
The quality of the breakfast receives mixed reviews. While some guests appreciate the tasty and varied options, many express frustration over the lack of complimentary breakfast and perceive the pricing as expensive relative to the selection offered. Service issues such as long wait times and unprepared staff also detract from the breakfast experience. However, the breakfast area is commendably clean.
Dinner options at the on-site restaurant are diverse and certain dishes, like the pizza, are noted for their quality. Yet, the dining experience is often marred by understaffing, resulting in long waits and service lapses. Some guests are disappointed by the use of Styrofoam containers, particularly given the high prices.
Rooms are frequently praised for their cleanliness, modernity and spaciousness. Guests appreciate the well-maintained accommodations and the comfort of the beds and pillows, which ensure a restful sleep. Minor issues like noisy air conditioners and occasional lapses in room refreshment do occur but don't significantly impact the overall positive sentiment.
The hotel's commitment to cleanliness is a standout feature with guests noting the immaculate condition of rooms and common areas. This dedication enhances the overall guest experience, making the property one of the cleanest hotels as per guest reviews.
Staff generally receives high marks for their friendliness, professionalism and willingness to assist. While there are occasional reports of slow or unhelpful service, particularly in the restaurant, the majority of interactions with staff are positive and contribute to a welcoming atmosphere.
Parking proves to be a point of contention. The hotel offers predominantly valet parking at $24 per night with no free on-site parking available. The lack of convenient self-parking options and sometimes slow valet service add to guest frustration.
In summary, Holiday Inn Cleveland Clinic by IHG, excels in its excellent location, clean and comfortable accommodations and generally amiable staff. However, improvements in breakfast service and parking options would enhance the guest experience further.
Family Friendly Hotel
This hotel offers an indoor pool and is close to the Cleveland Museum of Art and other cultural attractions. It is suitable for families who plan to explore the University Circle area.
Business Hotel
Located near the Cleveland Clinic, this hotel provides a business center and meeting facilities. It offers amenities suitable for business travelers visiting the medical center.
Hotel with Parking
This hotel provides valet parking for USD 24.00 per day with in/out privileges and also has an on-site car park, offering convenient parking options.
Accessible Hotel
Offers convenience and comfort with accessible parking and guestrooms with accessible bathrooms. The Moce Cafe and Bar provides buffet-style dining with step-free access, and the hotel features a heated indoor swimming pool with a lift for accessibility. Compliant with WCAG 2.2 Level AA for website accessibility.
Hotel with Gym
Holiday Inn Cleveland Clinic by IHG offers a fitness center for guests to maintain their workout routines. It includes essential equipment for a basic workout.
3-Star Hotel
This hotel offers free WiFi and a restaurant providing in-room dining. Guests can enjoy the on-site bar and is centrally located.
Guest Reviews
The Holiday Inn Cleveland Clinic by IHG, boasts a prime location that consistently earns praise from guests. Situated just blocks away from the Cleveland Clinic, the convenience and proximity to the hospital are top highlights. Guests appreciate the ease of access, especially for medical appointments and find it ideal for those visiting the clinic.
The hotel is conveniently located in midtown, in a safe area and within walking distance to University Circle and the HealthLine bus stop. This makes it a quick drive to both hospitals and a variety of restaurants. The location is not only beneficial for medical visits but also close to Case Western Reserve University.
Cleanliness and security are other notable aspects with guests feeling safe and comfortable throughout their stay. The helpful staff and amenities, such as the shuttle service to the hospital and spacious rooms, add to the positive experience. The combination of location, price and services makes this hotel a highly convenient choice for those needing to be near the Cleveland Clinic.
The breakfast experience at Holiday Inn Cleveland Clinic by IHG, appears to have mixed reviews. Many guests have found the breakfast to be tasty and appreciated the quality and variety of options available, describing it as satisfying. The breakfast area is noted for being clean, which is a positive aspect highlighted by several reviews.
However, there are numerous grievances surrounding the breakfast service. A prominent issue is the lack of complimentary breakfast despite the website suggesting otherwise, which has led to frustration among guests. Furthermore, the pricing of the breakfast, often described as expensive, adds to the dissatisfaction, especially when some feel that the selection is limited and not worth the cost.
Service concerns are also a recurring theme with reports of inexperienced staff, long wait times and confusion about breakfast service and availability. Guests have mentioned needing to repeatedly ask for various breakfast items, indicating a lack of efficiency in refilling and service readiness.
Overall, while the quality of the breakfast itself is appreciated by some, the service and additional costs have left a number of guests disappointed.
The Holiday Inn Cleveland Clinic by IHG, offers an on-site restaurant and bar for guests looking to dine in. Reviews highlight diverse options for dinner with guests noting the quality of certain dishes like the pizza. However, several guests mention a pervasive issue with understaffing, which has led to long wait times for food and noticeable lapses in service. Concerns about the presentation of food were also raised with some diners expressing disappointment at having to eat from Styrofoam containers despite the high prices. Overall, while the diner's culinary offerings can be quite good, the experience has been hampered by staffing and service challenges.
The rooms at the Holiday Inn Cleveland Clinic by IHG, consistently receive high marks for their cleanliness and comfort. Guests have praised the spaciousness and modern design of the accommodations. Many mentions highlight that the rooms and bathrooms are very clean and well-maintained. Comfort is a recurring theme with beds and pillows being described as exceptionally comfortable, ensuring a restful sleep. Despite a few minor issues, such as noisy air conditioners and occasional lapses in room refreshment service during extended stays, the overall impression is positive. The property itself is noted for being large and well-cared for, contributing to a pleasant stay. While some guests report occasional challenges with luggage carts and room service, the general sentiment remains favorable, emphasizing the comfort, modernity and cleanliness of the rooms.
The beds at the Holiday Inn Cleveland Clinic by IHG, receive high praise for their exceptional comfort. Guests frequently describe the beds as very comfortable and extremely comfy with some noting the mattresses provide a particularly restful sleep. Many reviewers also highlighted the quality of the bed linens, contributing to an overall pleasant sleeping experience. Rooms are often mentioned as clean, bright and nicely decorated, enhancing the restful ambiance. However, there are occasional remarks about the necessity of making one's own bed and rare instances of linens not being changed for an extended period. Despite these few comments, the overwhelming majority of reviews reflect positively on the comfort and quality of the bedding with many stating the beds are large and incredibly comfortable.
Holiday Inn Cleveland Clinic by IHG, leaves a strong impression with its commitment to cleanliness. Numerous guests emphasize the cleanliness of their rooms, describing them as very clean, updated and spacious. The hotel itself is noted to be clean, well-maintained and even has a pleasant aroma in both hallways and guest rooms. Visitors often mention that everything felt very organized and in good order. The cleanliness extends to the common areas of the property, which contributes to a comfortable and enjoyable stay. Although there were a few comments about the under-trained cleaning staff and occasional issues with room cleaning routines, the overall consensus is that the hotel maintains a high standard of cleanliness, making it one of the cleanest hotels as per guest experiences. These positive aspects, coupled with a great breakfast and friendly staff, enhance the overall guest experience at the hotel.
The staff at Holiday Inn Cleveland Clinic by IHG, generally receives high praise from guests for their amiable and knowledgeable service. Many guests consistently describe the front desk, restaurant and valet parking employees as friendly, professional and approachable. The staff's willingness to assist, paired with their politeness, contributes positively to the overall guest experience. Especially noted is the helpfulness of the valet service and the respectful demeanor of all employees.
However, there are occasional reports of unfriendliness and slow service, particularly from restaurant and bar staff. A few instances of unhelpfulness and incorrect information were also mentioned, suggesting that some staff members may benefit from further training. Despite these isolated incidents, the majority of feedback highlights the staff's friendliness and their efforts to be helpful, making guests feel welcome and supported during their stay.
Parking at the Holiday Inn Cleveland Clinic by IHG, appears to be a point of contention for many guests. The hotel predominantly offers valet parking, which comes at a cost of $24 per night. Guests frequently mentioned that there is no free on-site parking available. The option to self-park is either non-existent or inconvenient, often requiring a walk of several blocks to a parking garage. Several reviews highlighted that the valet service, while sometimes considered a great value and nice, was not always prompt, adding to the frustration. Alternatives such as street parking or a separate parking lot for $10/day were mentioned, but these options were not as convenient. Overall, the high cost and limited choices for parking seem to detract from what could otherwise be a stress-free stay.
Location Show Map
Location
The hotel is conveniently located in midtown, in a safe area and within walking distance to University Circle and the HealthLine bus stop. This makes it a quick drive to both hospitals and a variety of restaurants. The location is not only beneficial for medical visits but also close to Case Western Reserve University.
Cleanliness and security are other notable aspects with guests feeling safe and comfortable throughout their stay. The helpful staff and amenities, such as the shuttle service to the hospital and spacious rooms, add to the positive experience. The combination of location, price and services makes this hotel a highly convenient choice for those needing to be near the Cleveland Clinic.
Breakfast
However, there are numerous grievances surrounding the breakfast service. A prominent issue is the lack of complimentary breakfast despite the website suggesting otherwise, which has led to frustration among guests. Furthermore, the pricing of the breakfast, often described as expensive, adds to the dissatisfaction, especially when some feel that the selection is limited and not worth the cost.
Service concerns are also a recurring theme with reports of inexperienced staff, long wait times and confusion about breakfast service and availability. Guests have mentioned needing to repeatedly ask for various breakfast items, indicating a lack of efficiency in refilling and service readiness.
Overall, while the quality of the breakfast itself is appreciated by some, the service and additional costs have left a number of guests disappointed.
Dinner
Rooms
Beds
Cleanliness
Staff
However, there are occasional reports of unfriendliness and slow service, particularly from restaurant and bar staff. A few instances of unhelpfulness and incorrect information were also mentioned, suggesting that some staff members may benefit from further training. Despite these isolated incidents, the majority of feedback highlights the staff's friendliness and their efforts to be helpful, making guests feel welcome and supported during their stay.
Parking
No, Holiday Inn Cleveland Clinic by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Cleveland Clinic by IHG.
No, Holiday Inn Cleveland Clinic by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Cleveland Clinic by IHG.
Yes, Holiday Inn Cleveland Clinic by IHG has a gym.
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