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Summary of reviewsCandlewood Suites Polaris by IHG in Columbus, Ohio, stands out as a favorable choice among travelers due to its strategic and convenient location. Nestled just off major highways, it offers effortless access to shopping, dining, and city attractions. Guests appreciate its proximity to the Polaris Mall and various restaurants, finding it ideal for accessing a wide range of activities and conveniences, including big-name retailers like Costco, Target, and Walmart.
The accommodation prides itself on spacious, immaculately clean rooms complete with kitchenettes, creating a comfortable, home-like environment well-suited for both short and long-term stays. These well-equipped suites exceed expectations, contributing to a positive lodging experience. Though breakfast isn't offered, the utility and cleanliness of the rooms more than compensate for this minor inconvenience.
The hotel’s commitment to exceptional service is evident through its friendly and accommodating staff, consistently praised for their professionalism and kindness. Individuals like Michael and Ty receive special commendations for their exemplary service. The staff's attentive nature contributes significantly to the welcoming and cozy atmosphere that defines the property.
Guests frequently highlight the comfort of the beds, noting the quality of pillows and mattresses which guarantee restful sleep. The cleanliness of these amenities is frequently praised, further underscoring the hotel’s commitment to hygiene. The pool and hot tub area, although occasionally experiencing maintenance challenges, are generally well-regarded, providing warm and inviting spaces for relaxation.
Business travelers appreciate the well-equipped rooms, featuring workspaces and full kitchens, as well as the hotel’s practicality and value. Additionally, Candlewood Suites Polaris caters well to pet owners, offering ample green space and thoughtful touches such as dog treats upon arrival, solidifying its reputation as a dog-friendly establishment.
In conclusion, Candlewood Suites Polaris by IHG provides a clean, convenient, and accommodating environment, distinguished by its outstanding staff and practical amenities. Its welcoming services and strategic location make it a competitive option for travelers seeking comfort and convenience near Columbus. Show more
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Categories
Hotel with Parking
This hotel in the Polaris area provides parking amenities.
Hotel for Honeymoon
Dog Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Room Types
Studio Suite with Two Double BedsFeaturing free toiletries, this studio includes a private bathroom with a bath, a shower and a hairdryer. Guests can make meals in the kitchen that has a stovetop, a refrigerator, a dishwasher and kitchenware. The studio has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a dining area. The unit has 2 beds.
One-Bedroom SuiteProviding free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a dining area. The unit offers 2 beds.
Double Room with Two Double Beds - Hearing Mobility Access with Tub - Non-SmokingMeals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 2 beds.
Studio - Non-Smoking - Hearing AccessibleFeaturing free toiletries, this studio includes a private bathroom with a bath, a shower and a hairdryer. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The studio has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a dining area. The unit has 2 beds.
Studio SuiteRooms feature a flat-screen HDTV, a kitchen with kitchenware and free WiFi.
Please note that bed type for this room is subject to availability upon arrival.
Queen Studio SuiteFeaturing free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a dining area. The unit has 1 bed.
Studio Queen Suite with Hearing Accessible Tub - Non-SmokingThe fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The suite provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 1 bed.
Queen Studio Suite - Hearing Accessible/ Non-SmokingMeals can be prepared in the well-fitted kitchen, which features a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned suite is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Queen Room - Mobility Access Roll in Shower/Non-SmokingThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This double room features a wardrobe, heating and a flat-screen TV with cable channels. The unit offers 2 beds.
Queen Room - Hearing AccessibleThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. The well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. This double room has a wardrobe, heating and a flat-screen TV with cable channels. The unit offers 2 beds.
Guest Reviews
7.3
Good
Location
Candlewood Suites Polaris by IHG in Columbus, Ohio, impresses travelers with its remarkable location. Nestled conveniently off major highways, including I-71, it offers easy access to an array of shopping and dining options, ensuring guests are well-accommodated whether they have a car or prefer to explore on foot. The nearby Polaris Mall provides abundant retail opportunities, while numerous national and local restaurants are within a three-minute walk, highlighting both variety and convenience. The property's proximity to Costco, Target, and Walmart—just three miles away—adds further appeal for those seeking diverse shopping choices.
The hotel not only offers clean and comfortable rooms but also features amenities such as a pool, gym, and free laundry services, making it suitable for extended stays. Guests repeatedly commend the friendly and personable staff, enhancing the welcoming atmosphere of the hotel. Its location outside the I-270 Beltway positions it perfectly for accessing city attractions within 20 minutes or less, including the Columbus Zoo.
Whether visiting relatives, indulging in retail therapy, or dining at nearby establishments, Candlewood Suites Polaris proves to be a prime choice for those looking for convenience and a wide range of activities in the vibrant Polaris area.
Breakfast
Candlewood Suites Polaris by IHG, an extended-stay hotel, does not provide a breakfast option. This aspect may be surprising to guests familiar with the typical offerings of other IHG hotels, as the lack of breakfast can be inconvenient for those staying multiple nights. Travelers should be aware that breakfast is not part of the experience here.
Rooms
Candlewood Suites Polaris by IHG offers a commendable accommodation experience, particularly highlighting the cleanliness, spaciousness, and utility of its rooms. Many guests emphasize the immaculately clean and comfortable rooms, underscoring their satisfaction with the pristine state of not only the sleeping area but the kitchen and bathroom as well. The well-maintained suites are often described as large and spacious, frequently exceeding guests' expectations in both size and layout. Many rooms include a mini-kitchen or full kitchenette, which guests found to be a functional and appreciated feature, especially for extended stays.
The rooms come equipped with necessary amenities such as fluffy pillows, protective bed covers, and a range of movie channels, helping to ensure a comfortable experience. Guests also appreciated the studio apartment setup in some suites, which include basic utensils and appliances, offering a home-like environment. Conveniently located near shopping areas, Candlewood Suites provides an excellent balance of comfort and accessibility. Despite some isolated reports of cleanliness issues, the overall impression is overwhelmingly positive, making it a favorable choice for travelers seeking both short and long-term accommodations in a well-maintained and accommodating environment.
Beds
Candlewood Suites Polaris by IHG garners consistent acclaim for its bed comfort, a feature many guests highlight in their reviews. The beds are often described as very comfortable, with several visitors noting an incredibly restful night's sleep. Pillows are praised for their fluffy quality, contributing to the overall comfort. Most guests find the mattresses to be inviting and supportive, though a few mention a preference for firmer options. The cleanliness of the beds is another frequently mentioned positive aspect, ensuring a pleasant and hygienic sleeping experience. Many guests appreciate the overall room setup, which includes a stocked kitchen, refrigerator, and microwave, adding to their stay's convenience. In summary, the beds at Candlewood Suites Polaris offer a generally comfortable retreat, complemented by clean and well-equipped rooms.
Cleanliness
Travelers visiting Candlewood Suites Polaris by IHG will find themselves pleasantly surprised by the hotel's commitment to cleanliness and comfort. Many guests have praised the establishment's impressive level of cleanliness, noting that their rooms were meticulously maintained and free of any unpleasant odors. The common areas of the hotel, from the lobby to the pool, also received accolades for their upkeep. Many guests were delighted with the fresh and clean smell that greeted them upon arrival, and several commented on the hotel's modern and neat appearance.
In addition to the spotless rooms, visitors appreciated the wide array of amenities provided, including well-equipped kitchens in some rooms and complimentary laundry services. The staff at Candlewood Suites Polaris earned high marks for being friendly and accommodating, contributing to an overall positive experience for those who stayed.
While there were isolated incidents of dissatisfaction concerning room conditions and staff interactions, these did not overshadow the overwhelming sentiment of satisfaction with the facilities and service provided. The hotel's convenient location and competitive pricing further complement its appeal, making it an attractive choice for those seeking a comfortable stay near a metropolitan area.
Overall, Candlewood Suites Polaris by IHG can be considered a clean, well-maintained option for travelers who value excellent hygiene standards and welcoming service.
Staff
Candlewood Suites Polaris by IHG boasts an outstanding reputation when it comes to its staff. Guests frequently commend the hotel's personnel for their friendliness and helpful nature. The staff is consistently described as engaging, accommodating, and genuinely happy to be of service. The front desk clerks are noted for their efficiency in handling check-ins, often taking the time to answer questions and assist with guests' needs. Individuals like Michael and Ty have received special mentions for going above and beyond, contributing significantly to making guests' stays exceptional. The management is praised for being understanding and apologetic, further enhancing the welcoming atmosphere. While there are rare instances of dissatisfaction, the overall impression is that the staff maintains a high level of professionalism and warmth, ensuring guests feel welcome throughout their stay. This focus on personalized and attentive service reflects positively on the hotel, making it a preferred choice for many visiting Columbus.
Wi-Fi
Candlewood Suites Polaris by IHG offers a convenient and clean environment for travelers, featuring amenities that cater to both leisure and business guests. While the Wi-Fi service is complimentary, and guests have appreciated the access provided, some have noted occasional signal issues. To complement the connectivity options, the hotel also provides a handy complimentary computer access, adding a layer of convenience for those needing to stay connected. The facility includes a good workout room, ensuring that fitness routines are uninterrupted during your stay. Overall, Candlewood Suites Polaris stands out for its convenient amenities despite minor connectivity challenges.
Gym
Candlewood Suites Polaris by IHG offers a well-maintained fitness center that guests have frequently praised for its cleanliness. While some guests noted that the gym is on the smaller side, it remains well-equipped, providing a satisfactory workout experience. In addition to the gym, the hotel features a refreshing pool and relaxing hot tub, both highlighted as enjoyable amenities. The presence of a designated area for pets with a cleaning station ensures convenience for guests traveling with dogs. Overall, the combination of fitness and recreational facilities at this hotel enhances the guest experience, making it a pleasant stop for both relaxation and exercise.
Pool
At Candlewood Suites Polaris by IHG, the indoor pool and hot tub are notable features that many guests have enjoyed. While some encountered issues with the pool's functionality, such as it being occasionally out of commission or overly treated with chemicals, others have praised it for being comfortably warm and well-maintained. Families, in particular, have found it an added bonus for an enjoyable stay, with several anecdotes of grandchildren having a blast swimming. The facility also garners appreciation for its warm, inviting temperature, and for providing a pleasant spot to relax. With friendly staff and clean, well-kept surroundings, the pool area enhances the overall offering of this affordably priced hotel. Indoor aquatic amenities at Candlewood Suites Polaris add an enjoyable, unwinding element to the guest experience, making it a memorable part of the visit for many.
Business
Candlewood Suites Polaris by IHG consistently earns positive feedback from business travelers for its thoughtful amenities and strategic location. The hotel is recognized for providing exceptional value, making it an attractive option for both short and extended stays. Guests frequently mention the well-equipped studio rooms, featuring full kitchens and dedicated work areas, which enhance convenience and comfort for those on business trips. The facility's store is praised for offering anything necessary for a stay. The hotel's proximity to clients and its suitability for Ohio State University weekends further underline its convenience. Additionally, attentive service, like prompt assistance with misplaced items, reflects the hotel's commitment to guest satisfaction, contributing to a pleasant experience. For business travelers seeking practical accommodations without sacrificing comfort, this hotel proves to be a pragmatic choice.
Dog Friendly
Candlewood Suites Polaris by IHG provides a welcoming atmosphere for travelers with furry companions, making it an ideal choice for dog owners. With pet-friendly policies, the hotel allows guests to bring their pets along, ensuring a comfortable stay for both. The establishment offers attractive rates, accommodating pets with minimal additional fees, which is a big advantage for pet owners seeking budget-friendly lodging. Guests appreciate the ample green space surrounding the hotel, perfect for walking dogs and providing them with a chance to stretch their legs. The hotel staff stands out for their friendliness and even greet canine guests with a dog bone upon check-in, adding a thoughtful touch to the experience. With its warm ambiance and convenient amenities for pets, Candlewood Suites Polaris is a great option for those traveling with their four-legged friends.
Yes, Candlewood Suites Polaris by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Candlewood Suites Polaris by IHG.
Yes, Candlewood Suites Polaris by IHG welcomes dogs.
Yes, parking facilities are available at Candlewood Suites Polaris by IHG.