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Sonesta Columbus Downtown

Columbus , 33 East Nationwide Boulevard (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Sonesta Columbus Downtown hotel is a great choice for anyone looking for a central location in Columbus. The hotel is within walking distance to restaurants, music venues and other attractions, including the North Market. The rooms are very clean with comfortable and spacious beds and the bathrooms are modern and well-maintained. The hotel's staff is consistently friendly and accommodating with the front desk team receiving high praise. While some guests had mixed reviews on the food quality and pricing, the hotel's in-house restaurant offers tasty food. The hotel's parking options seem mixed with both positive and negative experiences reported. Overall, the Sonesta Columbus Downtown is a convenient and clean place to stay when visiting Columbus.
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Does your hotel have a swimming pool? No

Answers last updated by Sonesta Columbus Downtown

Hotel with Free Wi-Fi

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4-Star Hotel

Room Types

Deluxe Loft King Room Features a sofa.

Deluxe King Room This room has flat-screen cable TV and free toiletries in the en suite bathroom.

Deluxe Loft Two Doubles This room has flat-screen cable TV and free toiletries in the en suite bathroom.

Deluxe Queen Room This room includes a flat-screen cable TV and a refrigerator.

Preferred Loft King Room This room includes a flat-screen cable TV and a refrigerator.

Corner Preferred King Room This room includes a flat-screen cable TV and a refrigerator.

Deluxe Queen Room Mobility Accessible w.Tub Double Room with accessible Bath Tub and Refrigerator.

Deluxe Queen Room Mobility Accessible/Roll-In Shower Double Room with accessible Roll-in Shower and Refrigerator.

Preferred Loft with Two Double Beds The unit offers 2 beds.

Deluxe Two Queens The unit offers 2 beds.

One Bedroom Loft Suite King The unit has 1 bed.

One-Bedroom King - Mobility Accessible/Roll-In Shower The unit has 1 bed.

One-Bedroom King Champions Suite

One-Bedroom Oakhurst King Suite

Preferred King Room The spacious double room offers air conditioning, a coffee machine, as well as a private bathroom featuring a bath or a shower and a hairdryer. The double room features a wardrobe, a dressing room, a carpeted floor, heating and a TV. The unit offers 1 bed.

About Sonesta Columbus Downtown

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Guest Reviews

8.3

Very Good

Location

The Sonesta Columbus Downtown hotel has an unbeatable location, making it the ideal place to stay for anyone attending events at the Nationwide Arena or Convention Center. Many guests loved that the hotel is within walking distance to restaurants, music venues and other attractions, including the North Market. The convenience of the location was praised with guests mentioning that it was easy to find and provided access to transit options. For those attending events, the hotel's proximity to the venue was mentioned repeatedly, including being only a short walk away. Even guests who only chose to stay for the location were satisfied with their choice, while others mentioned that the hotel's facilities and staff were great as well. All in all, the Sonesta Columbus Downtown is the perfect choice for anyone looking for a central location in Columbus.

Breakfast

Guests of Sonesta Columbus Downtown have varying opinions when it comes to breakfast. While some mention the lack of flavor, most agree that the selection is great. However, it's important to note that breakfast is not included in the room rate and can be expensive at $23 per person. Some guests were disappointed that there was no complimentary breakfast, but others expected to pay as most hotels offer this service. A continental breakfast option would have been appreciated instead of just the pricey buffet. Others were charged for coffee and wished there were more affordable options. Despite mixed reviews on the food quality, it seems that most guest issues with breakfast stem from the fact that they had to pay for it separately.

Dinner

Despite some minor issues, the hotel's in-house restaurant offers tasty food. The restaurant is a little pricey, but it makes up for it in quality. The staff, however, seems to be understaffed as there were complaints about long wait times and poor service. Some guests reported waiting over an hour for their meal or the waitress taking a drink order and never returning. One guest even had to get up and find out the status of their order after a 30-minute wait. Unfortunately, the restaurant's service was far worse than McDonald's or any other restaurant they've been to in the U.S. Nevertheless, there were nice restaurant experiences with guests complimenting the food and ambiance. However, it was noted that the dessert and breakfast could use some improvement. Also, there weren't enough staff rostered on the bar and the bartender was more preoccupied with her phone than waiting on people. Another issue was that the restaurant closes early due to staff shortage and guests weren't informed. Finally, some guests mentioned being charged for a dinner they didn't order or receiving an awful appetizer, over-marinated steak and stale dessert.

Rooms

The Sonesta Columbus Downtown hotel is a great choice for those attending conventions at the nearby Convention Center or events at Nationwide Arena. The rooms are very clean with comfortable and spacious beds and the bathrooms are modern and well-maintained. Some rooms have beautiful views of the city, while others may be smaller than expected for the price range. The hotel is overall clean and upkept with new and modern furniture and decor. Staff is friendly and accommodating, but some guests have experienced spotty cleanliness or maintenance issues. However, the hotel offers amenities such as adjustable flat screen TVs, coffee makers, refrigerators and large desk areas in the rooms. The location is convenient and within walking distance to many attractions. Overall, the Sonesta Columbus Downtown is a fabulous choice for its clean, efficient and comfortable rooms.

Beds

If you're looking for a great night's sleep during your stay in Columbus, the Sonesta Columbus Downtown might just be the perfect place for you. Guests have praised the beds and pillows, calling them everything from comfortable to amazing. Whether you prefer a firmer or softer mattress, you'll find what you need here - some guests appreciated the hard mattress, while others loved the super soft bed. The pillows were also a hit with many guests describing them as perfect and praising the fact that there were plenty of them. Even the pull-out couch was surprisingly comfortable, according to one guest. Of course, not everyone had a perfect night's sleep - some guests found the beds too hard or the bed and pillows not comfortable. However, the majority of guests found the beds to be clean and comfortable, providing a good night's sleep after a long day of exploring Columbus. The only downside? There's no microwave in the room, which might be a bummer for some guests.

Cleanliness

The Sonesta Columbus Downtown hotel has received positive reviews regarding its cleanliness. Guests gushed about the cleanliness of the rooms, front desk, building, skywalk from garage and bathroom with one guest describing the room as massive and another as modern. Although some guests expressed concerns about cleanliness and found black hairs on the bathroom floor, overall, the hotel was considered very clean. The hotel was also praised for being new and well-kept and the staff was described as friendly and helpful. Some guests commented on issues such as mildew smell and dirty tongs for the ice bucket, but these were seemingly minor issues. With a nice location, garden area and reception staff, the Sonesta Columbus Downtown is a convenient and clean place to stay when visiting Columbus.

Staff

Sonesta Columbus Downtown is a clean and convenient hotel located close to the Convention Center and Nationwide Arena. What sets this hotel apart is their consistently friendly and accommodating staff who are always willing to help guests. While there are some negative comments about the hotel's bar and restaurant staff being understaffed and unfriendly, many guests raved about the front desk team who were fantastic and patient, especially Kerwin Lee who went above and beyond to save one guest's visit. The valet team also received high praise for their kindness. The hotel places great importance on cleanliness and guests appreciated the efforts made in this regard. Overall, Sonesta Columbus Downtown offers excellent service with friendly and helpful staff who make your stay enjoyable.

Parking

The Sonesta Columbus Downtown hotel offers valet parking for $42 and while some guests found it pricey, many appreciated the convenience and efficiency of the service. However, others had to park in a public parking garage, which was not part of the building and had to pay every time they left. Some guests also found the parking situation confusing with no signs or directions for parking and the price for parking was confusing and expensive for some. Despite these issues, some guests appreciated the hotel's convenient location attached to the skywalk and garage. Overall, the hotel's parking options seem mixed with both positive and negative experiences reported.

Yes, Sonesta Columbus Downtown has pool(s) that belong to one or more of the following categories: . For more information, read the answers to the Pool questionnaire

No, a spa isn't available at Sonesta Columbus Downtown.

Yes, Sonesta Columbus Downtown welcomes dogs.

Yes, parking facilities are available at Sonesta Columbus Downtown.

Yes, Sonesta Columbus Downtown has a gym.

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