The Viceroy Chicago is a truly exceptional hotel located in the Gold Coast area that offers a five-star experience. The staff exceeded expectations and made the stay unforgettable. The hotel is a stunning gem with amazing views of the lake from the 1 bedroom suite. The cleanliness and perfect location make it the best Chicago stay yet. While some may argue it's only a 4-star rating, this hotel deserves its 5-star status with excellent service. The only critique is to improve the quality a bit more. Overall, the Viceroy Chicago is highly recommended for an exceptional stay in Chicago.
The Allegro Royal Sonesta Hotel Chicago Loop, located in the heart of the city, offers easy access to the Theater District, Millennium Park, Grant Par, and River Walk. Named a top hotel in Chicago by Condé Nast Traveler readers, it boasts a blend of vintage Art Deco charm and modern conveniences. The hotel's guest rooms and suites provide captivating views of Randolph Street and feature thoughtfully chosen amenities. With 14,000 square feet of flexible event space, the Walnut Ballroom and Savoy Room cater to grand receptions and intimate meetings alike. Guests can enjoy authentic Italian cuisine at the on-site 312 Chicago restaurant, relax at Bar Allegro or stay active in the newly renovated fitness center featuring a Peloton Bike, cardio gear and yoga mats.
Summary of reviews
The Allegro Royal Sonesta Hotel Chicago Loop is a highly praised hotel with a fantastic location in the heart of downtown Chicago. Guests love the proximity to restaurants, bars and public transportation, as well as the ease of exploring the city's attractions. While breakfast options are limited, some guests appreciated the morning coffee and others found nearby dining options to be satisfactory. The rooms received mixed reviews with some guests praising the comfortable beds and decor, while others noted issues with cleanliness and outdated facilities. However, the staff was consistently praised for their friendliness and helpfulness. The parking situation is hit or miss, but guests can expect a good night's sleep on the comfortable beds. Overall, guests found The Allegro Royal Sonesta Hotel Chicago Loop to be a trendy and well-located hotel with a beautiful decor that honors the history of the building and neighborhood.
The stylish Pendry offers 364 luxurious rooms and suites to choose from, all with modern amenities and features. Guests are also spoiled for choice when it comes to drinking and dining while the hotel's 24-hour fitness center is perfect for those who want to keep up with their exercise regime while away from home.
Summary of reviews
Pendry Chicago receives high acclaim for its prime location, providing guests with easy access to major city attractions like the Riverwalk, Millennium Park and the Magnificent Mile. Nestled in a historic Art Deco building, the hotel offers exceptional city views and convenient access to public transportation. Guests appreciate the central position for both business and leisure stays, though a few note minor noise due to its bustling downtown surroundings.
Breakfast reviews are mixed with guests enjoying the delicious offerings and excellent service at the attached French café, Venteux. The in-room breakfast also receives positive feedback for its taste and reasonable pricing. However, some guests feel the lack of variety, limited seating and the high cost detract from the overall experience.
Dining at Pendry Chicago is largely praised, especially the French-inspired meals at Venteux and the ambiance at the bar with its beautiful fireplace. The rooftop bar and room service receive accolades for their quality and views, despite some finding the food pricey and cocktails underwhelming. Overall, the dining options are seen as a highlight with memorable dishes and delightful settings.
The rooms at Pendry Chicago are described as spacious, clean and comfortable. Guests appreciate the modern decor, luxurious bedding and thoughtful amenities, including in-room espresso machines and plush robes. While noise and room size concerns are occasionally mentioned, the overall elegance and comfort of the rooms stand out.
Cleanliness is a top strength of the hotel with guests frequently commending the spotless conditions and meticulous daily room service. The hotel maintains a high standard across all areas, contributing to a serene and well-maintained environment.
Staff at Pendry Chicago are widely praised for their exceptional service and warm hospitality. Guests often highlight specific staff members for their helpfulness, friendly demeanor and outstanding contributions, from the front desk to housekeeping and concierge services. The team's professionalism and eagerness to assist significantly enhance the guest experience.
The hotel provides reliable and fast free wifi, making it convenient for guests needing internet access throughout their stay. The gym facilities, though temporarily set up, are modern and well-equipped, meeting guests' fitness needs efficiently.
Pendry Chicago’s valet parking service is highly rated for quality and convenience, though the costs are considered steep by many guests. Families find the hotel particularly welcoming with thoughtful gestures for children, accommodating room configurations and staff attentiveness. The safe and central location adds to its appeal for family stays.
Beds at Pendry Chicago receive high praise for their comfort and quality bedding, ensuring guests have an excellent sleep experience. Minor issues with pillows and mattress preferences are noted, but overall feedback is overwhelmingly positive.
In summary, Pendry Chicago embodies a stellar four-star hotel experience, characterized by its unbeatable location, elegant and comfortable rooms, excellent cleanliness, friendly staff and high-quality dining options. While minor issues with breakfast variety, parking costs and room noise are noted, the positive aspects greatly outweigh these, making it a top choice for visitors to Chicago.
A stunning architectural marvel steps away from the lakefront and within walking distance of popular attractions like Millennium Park and the Loop theater district.
Summary of reviews
The Radisson Blu Aqua Hotel, Chicago is a luxurious 4-star hotel situated in a prime location in downtown Chicago, making it the perfect base for exploring the city. Guests rave about the hotel's proximity to numerous attractions and the helpfulness of the front desk staff in getting an early check-in. The hotel's immaculate cleanliness and exceptional staff are also noted with the doormen, reception and concierge staff being particularly praised for being friendly, attentive and helpful. Guests can enjoy impressive pool facilities, although there were some complaints about excessive amounts of chlorine and confusion over ordering poolside drinks and food. The hotel's beds are comfortable with the use of crisp sheets and comfortable pillows adding to the overall comfort. The hotel's breakfast options are a mixed bag with some guests disappointed while others were thrilled with the delicious food served. The hotel has a lot to offer in terms of rooms, although guests encountered some unpleasant issues with dirty walls, uncomfortable beds and broken bathroom amenities. Generally, though, guests appreciated the big size of the rooms and bathrooms, the floor to ceiling windows and the pretty views, as well as the modern and fancy decor of the hotel. Although the hotel was found to be a bit on the pricey side, it's definitely worth the money for those looking for a luxurious stay in Chicago.
A luxury 5-star hotel in Chicago (Magnificent Mile - River North), close to Hancock Tower.
Summary of reviews
The Waldorf Astoria Chicago is a luxurious 5-star hotel that offers a cozy and romantic ambiance with its fireplaces. Although some guests experienced maintenance issues with their fireplaces, those who were able to use them described them as incredible and adding to the overall coziness of the room. While one guest expressed disappointment regarding the high price tag for their room, the majority of guests enjoyed a comfortable and upscale experience.
Overall, guests rave about The Guesthouse Hotel and its exceptional amenities. One of the standout features is the ease and security of the on-site parking. Multiple free spaces are available in the private, closed garage, ensuring that guests never have to worry about their vehicle's safety. The garage's easy in and out allows for added convenience. While the parking fee isn't cheap, guests agree that the cost is well worth the security and convenience it provides. Overall, The Guesthouse Hotel is a top-notch choice for anyone looking for an exceptional stay with unparalleled amenities.
Located amongst Chicago’s finest attractions the hotel has 455 spacious suites featuring private bedrooms and separate living areas, outfitted with 37-inch TVs, in addition to kitchenettes with refrigerators, microwaves and coffeemakers.
Summary of reviews
The Embassy Suites by Hilton Chicago Downtown Magnificent Mile stands out for its prime downtown location, which garners high praise from guests. Situated within walking distance to iconic attractions such as Navy Pier, the Magnificent Mile, Millennium Park and the Chicago Riverwalk, the hotel's central position makes it an ideal starting point for exploring the city. Guests appreciate the convenience of nearby public transportation, vibrant surroundings filled with stores, eateries and entertainment venues and the great views from the rooms, which altogether ensure a memorable stay in Chicago.
Breakfast at the hotel is highly appreciated for its variety, quality and the convenience of being complimentary. Many guests enjoy made-to-order omelets and a wide selection of hot and cold dishes, although the breakfast area can become crowded at times. Despite minor issues such as occasional food temperature and limited healthier options, the breakfast service generally exceeds expectations, providing a satisfying start to the day.
The evening social amenities, notably the happy hour, receive positive reviews from guests who enjoy complimentary drinks and snacks. The nightly receptions and excellent lunch services are seen as valuable additions. However, some guests have noted a decline in the quality of the cocktail hour food. Nevertheless, the inclusive nature of the happy hour delivers a pleasant, enriching experience that many guests appreciate.
The rooms are frequently praised for their spaciousness and comfort, featuring great city and Lake Michigan views. Families particularly enjoy the ample space and separate living areas. However, some reviews indicate the need for updated decor and improved housekeeping. While many find the beds comfortable, others report issues with sofa beds and room temperatures. Noise disturbances, especially in rooms overlooking the open atrium, are also noted.
Cleanliness experiences are mixed; while many guests find the rooms and common areas clean, others have encountered inconsistent housekeeping and maintenance issues. Overcrowded conditions during busy periods can exacerbate cleanliness problems, though the hotel's spaciousness and general tidiness are often appreciated.
The staff generally receives high praise for their friendliness and helpfulness, enhancing the guest experience. While isolated incidents of inefficiency and rudeness are reported, the overall sentiment is positive with many staff members going above and beyond to assist guests.
WiFi service at the hotel elicits mixed reviews with some guests finding it reliable and others experiencing connectivity issues. Despite these inconsistencies, the availability of free internet is considered a positive aspect.
The gym and pool offer additional amenities with the gym being modern and relatively well-equipped, although opinions on its size vary. The pool is small and can be crowded, but it is a hit with families and is generally well-maintained. Cleaner pool facilities would enhance the experience, as the current state can be inconsistent.
Parking is another mixed aspect; while the convenience of the parking garage and EV charging slots are appreciated, many guests find the daily fee expensive and the signage within the garage confusing. The absence of valet parking and occasional difficulties in finding a spot are two notable points of frustration.
Finally, for families, the hotel is a top choice with spacious rooms and family-friendly amenities. Families enjoy the two-room suites, complimentary breakfast and convenient location. Kids particularly love the pool and the views from the rooms. Despite occasional noise issues, the hotel's overall accommodating environment makes it an excellent option for family vacations.
In summary, Embassy Suites by Hilton Chicago Downtown Magnificent Mile offers a prime location and a variety of valued amenities that contribute to a positive stay. While there are areas for improvement in terms of housekeeping and facility updates, the hotel's convenience, friendly staff and family-friendly atmosphere make it a popular choice for visitors to Chicago.
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, is a fabulous and excellent hotel with a perfect location for dining and shopping. The hotel's nice, great and perfect location is attached to the mall and superbly centrally located, making it a great choice for anyone looking for a central and convenient base in the heart of Chicago. The rooms are spacious, impeccably clean and decorated with modern Art Deco decor and interesting artwork. The bathrooms are also noteworthy and the perfect place to wind down. The hotel's commitment to cleanliness is exceptional with guests consistently describing their rooms as clean, neat and immaculately decorated. The staff is exceptional with guests describing them as friendly, nice, courteous and very helpful. The hotel team goes beyond in assisting guests and making them feel welcome, making their stay as comfortable as possible. The hotel is beautifully decorated throughout with lots of amenities to make your stay as comfortable as possible. The rooftop restaurant is a must-visit and the hotel is a wonderful place to stay for anyone looking for a luxurious and beautiful stay in Chicago.
Level Chicago - Old Town enjoys widespread acclaim for its prime location at the gateway to Old Town, making it a top choice for visitors eager to explore Chicago. Guests appreciate the hotel's proximity to a variety of attractions, including dining, shopping, and convenient public transport options like the red line subway. This ideal setting is paired with stunning views and beautifully designed, spacious rooms that blend comfort and style, enhancing the guest experience.
The accommodations are particularly notable for their modern decor and well-appointed kitchen facilities, which provide a luxurious home-like atmosphere. Guests frequently commend the hotel for its exceptional cleanliness and friendly staff who are known for their welcoming and helpful demeanor. The combination of stylish accommodations and extensive amenities, such as a rooftop pool, superb gym facilities, and spa, make Level Chicago - Old Town a standout choice for both leisure and business travelers.
Guests also enjoy various leisure facilities on the 8th floor, including a well-equipped gym, pool, and sports areas, adding to the overall charm and appeal of the hotel. Families and active travelers find the range of activities available—from basketball to the game room—particularly entertaining. While on-site parking might come with a higher price tag, the convenience and security it offers are appreciated by many.
Though some minor issues like occasional lapses in cleaning or bedding discrepancies exist, they are overshadowed by the overwhelmingly positive experiences reported by guests, who often express a desire to return. Overall, Level Chicago - Old Town offers a memorable and comfortable stay, characterized by its exceptional location, luxurious accommodations, and attentive service.
The InterContinental Chicago Magnificent Mile by IHG, is a must-stay destination in Chicago for those wanting to experience traditional grandeur with a touch of luxury. Guests have raved about the hotel's beautiful decor and charming indoor pool, while the king luxury suites have received nothing but praise for their stunning beauty. Although some comments highlighted the hefty price tag, guests have noted that the hotel is well worth it with excellent staff and great overall experience. It's the perfect location for a luxurious stay in the heart of Chicago.
A five-star luxury hotel located in the heart of the Gold Coast Historic District, just steps from the exclusive shopping of the Magnificent Mile, the nightlife of Rush Street and a delightful array of downtown Chicago’s world-famous galleries and museums.
Summary of reviews
The Sofitel Chicago Magnificent Mile is a highly recommended hotel for visitors to Chicago with its great location being a top positive aspect. The hotel is located in the heart of the city and provides easy access to a multitude of shopping, dining and entertainment options. The rooms are modern, spacious and clean with stunning city views, plush beds and excellent amenities. The staff is exceptional, friendly and professional, providing immaculate service that leaves guests feeling appreciated. While breakfast and dinner received mixed reviews, the lunch restaurant was consistently praised. The hotel is known for its extreme cleanliness and parking convenience is available at a cost that some guests may find to be steep. A majority of guests felt that the hotel exceeded their expectations and provided an exceptional five-star luxury experience, although some felt that the hotel could improve on some basic attention to detail for the price.
A legendary hotel in the heart of the city’s business, financial and theatre district steps from Millennium Park, the Art Institute of Chicago and Grant Park.
Summary of reviews
Overall, The Palmer House Hilton is a stunning and grand hotel that exudes a legacy quality. Its historical landmark status is evident in its amazing property, history and ambiance. The lobby is especially remarkable with its grand architecture and original interior design that has been meticulously maintained. Guests who appreciate staying in living history will enjoy the different bits of history located around the hotel. Although the amenities may be underwhelming, this old heritage hotel is impressively made and maintained with stunning architecture and a rich history that transcends through the years. It is definitely worth a visit for those looking for a beautiful and historic experience.
A premier Chicago hotel steps away from upscale shopping, fine dining, the theater district, and Millennium Park. Revitalize in one of the 520 guestrooms and 40 suites featuring unique amenities.
Summary of reviews
The Renaissance Chicago Downtown Hotel has received mostly positive reviews from guests. While some had concerns about the parking prices and lack of direction on the website, many acknowledged that parking in downtown Chicago is expensive. Those who planned ahead were able to secure a more reasonable rate. Self-parking was an option for a fee, but some guests expressed frustration with the distance of the parking garage from the hotel. Despite these concerns, guests found ways to navigate the parking situation and enjoy their stay.
Discover a chic ambiance, elegant understated rooms and contemporary original works of art in a luxury hotel located in Chicago’s Gold Coast neighborhood.
Summary of reviews
Park Hyatt Chicago is a luxurious hotel located in the heart of Chicago, offering comfortable and clean rooms with breathtaking views. The bathrooms are a standout feature and the dining area is elegant and convenient. Although some reviewers suggest updating the furniture and carpeting, the overall impression is that the rooms are gorgeous. The staff is polite, helpful and thoughtful, going above and beyond to provide an impeccable experience. Guests noted that the staff members were attentive, friendly and even greeted returning guests by name. The service at the restaurant was also praised for being accommodating and pleasant. With its prime location, everything guests need is just steps away.
A luxury hotel situated atop Water Tower Place in the historic Gold Coast giving you the chance to explore Boston city, from shopping along Michigan Avenue to viewing famous works at the Art Institute.
Summary of reviews
The Ritz-Carlton, Chicago is a luxurious hotel that offers spacious and clean rooms with beautiful views of the city and lake. The bedding is plush and ultra comfortable, ensuring a good night's sleep. The hotel pays attention to cleanliness and the staff are helpful and accommodating. While some rooms may not come with a bathtub, alternatives can be offered. Overall, the hotel offers great rooms that are well worth the price.
Located in the heart of the city on Michigan Avenue the hotel embraces the iconic architecture within Chicago, the redesign highlights historical elements of Louis Sullivan's intricate sketches and the Chicago School's building materials.
Summary of reviews
The Omni Chicago Hotel is a highly recommended hotel for travelers looking for a prime location in the heart of Chicago. Guests rave about the hotel's unbeatable location, emphasizing its proximity to Water Tower Place and other attractions. The staff is exceptional with many guests describing them as friendly, helpful and accommodating. The hotel offers a range of rooms to suit different needs with some rooms in need of updating but still clean, comfortable and spacious. While the breakfast received mixed reviews, those who dined at the hotel found it to be good. The hotel is generally clean and well-maintained with some minor issues reported. The parking situation can be a bit of a pain, but guests have found that other aspects of their stay more than made up for it. Families looking for a fun getaway will appreciate the spacious and comfortable two-room suites. Overall, guests were pleased with their stay and would return to the hotel.
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