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4-Star Hotels Taking Steps Towards Sustainability in Cook
57 HOTELS IN COOKRanking can be influenced by the commissions we receive.
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A legendary hotel in the heart of the city’s business, financial and theatre district steps from Millennium Park, the Art Institute of Chicago and Grant Park.
Summary of reviews
Overall, The Palmer House Hilton is a stunning and grand hotel that exudes a legacy quality. Its historical landmark status is evident in its amazing property, history and ambiance. The lobby is especially remarkable with its grand architecture and original interior design that has been meticulously maintained. Guests who appreciate staying in living history will enjoy the different bits of history located around the hotel. Although the amenities may be underwhelming, this old heritage hotel is impressively made and maintained with stunning architecture and a rich history that transcends through the years. It is definitely worth a visit for those looking for a beautiful and historic experience.
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Sustainability Journey
4 Star
Historic
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Summary of reviews
TheWit Chicago, A DoubleTree by Hilton Hotel is a highly recommended four-star hotel in downtown Chicago. The hotel's location is unbeatable and the staff is welcoming, making it a great choice for travelers. The rooftop is a highlight of the hotel, although some guests had mixed experiences with it. The rooms are generally well-maintained with only a few negative experiences with cleaning service mentioned. The pricing is fair for a downtown location, but some guests felt that the hotel did not live up to the 4-star rating. Despite some concerns about false advertising and poor service, theWit Chicago is still a fine choice for a stay in the Windy City.
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4 Star
Sustainability Journey
Honeymoon
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Summary of reviews
LondonHouse Chicago, Curio Collection by Hilton is a highly recommended option for a comfortable and luxurious stay in Chicago. The hotel boasts exceptional facilities complemented by a responsive and welcoming staff, ensuring that guests are accorded the highest level of service. The rooms are also highly rated as they are spacious, comfortable and elegantly designed. The reasonable pricing of the hotel also enhances its appeal, making it the best hotel for some visitors in the US. LondonHouse Chicago, Curio Collection by Hilton is located in an unbeatable location and the quality of the hotel exceeds expectations. Although a few guests found it to be just average, LondonHouse Chicago, Curio Collection by Hilton still earns its place as a top choice for anyone visiting the city.
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4 Star
Sustainability Journey
Luxury
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One of the most unique hotels in Chicago offering an artful juxtaposition that balances the beauty of natural elements with state-of-the-art technologies. Natural, sustainable woods and warm earth tones create the ideal atmosphere for your getaway.
Summary of reviews
Overall, Eurostars Magnificent Mile receives mostly positive reviews from guests who appreciate the hotel's convenient location and reasonable pricing. While some guests comment on needing updates, this doesn't detract from what is seen as an overall wonderful experience. As a good 3-star hotel with 4-star quality service, some guests admit there are obvious signs of wear within the room. Certain guests comment on poor craftsmanship and filthy air filters that question the hotel's 4-star rating, but the hotel is still regarded as a great value for its price and a highly recommended stay.
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4 Star
Sustainability Journey
Spa
From $153
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Summary of reviews
The DoubleTree by Hilton Hotel and Conference Center Chicago North Shore enjoys an enviable location, frequently praised by guests for its pleasant neighborhood, close proximity to a shopping mall and a variety of renowned restaurants. This prime location, alongside amenities such as a spacious gym and comfortable rooms, makes the hotel a favored choice for many travelers.
Breakfast receives mixed reviews with many guests appreciating the quality and variety of the buffet and the accommodating staff. However, some expressed dissatisfaction with the need for additional payment and the lack of variation in offerings.
Rooms at the hotel are typically described as spacious, clean and comfortable, especially the beds. Newly renovated rooms with modern decor add to the appeal, though some areas are noted as dated and in need of further updates.
Cleanliness at the hotel also receives mixed reviews. Many guests commend the overall cleanliness of rooms and common areas, yet some point out inconsistencies, citing dirty elevators and older carpets. Still, the hotel’s clean surroundings and welcoming atmosphere are frequently mentioned.
The staff at the DoubleTree by Hilton Hotel and Conference Center Chicago North Shore are often highlighted for their friendliness, helpfulness and politeness. Guests frequently commend the exceptional customer service, particularly praising front reception and the diligent assistance provided by specific staff members.
The hotel’s indoor and outdoor pools are appealing features, especially the heated indoor pool. Guests enjoy the pool facilities and the staff’s service, though there are consistent concerns regarding pool cleanliness and maintenance.
Finally, the comfort of the beds stands out as a major positive, ensuring restful sleep and complementing the overall pleasant experience at the hotel. Friendly staff, a prime location and comfortable accommodations make this hotel a reliable choice for travelers.
Breakfast receives mixed reviews with many guests appreciating the quality and variety of the buffet and the accommodating staff. However, some expressed dissatisfaction with the need for additional payment and the lack of variation in offerings.
Rooms at the hotel are typically described as spacious, clean and comfortable, especially the beds. Newly renovated rooms with modern decor add to the appeal, though some areas are noted as dated and in need of further updates.
Cleanliness at the hotel also receives mixed reviews. Many guests commend the overall cleanliness of rooms and common areas, yet some point out inconsistencies, citing dirty elevators and older carpets. Still, the hotel’s clean surroundings and welcoming atmosphere are frequently mentioned.
The staff at the DoubleTree by Hilton Hotel and Conference Center Chicago North Shore are often highlighted for their friendliness, helpfulness and politeness. Guests frequently commend the exceptional customer service, particularly praising front reception and the diligent assistance provided by specific staff members.
The hotel’s indoor and outdoor pools are appealing features, especially the heated indoor pool. Guests enjoy the pool facilities and the staff’s service, though there are consistent concerns regarding pool cleanliness and maintenance.
Finally, the comfort of the beds stands out as a major positive, ensuring restful sleep and complementing the overall pleasant experience at the hotel. Friendly staff, a prime location and comfortable accommodations make this hotel a reliable choice for travelers.
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Sustainability Journey
4 Star
Pool
Indoor Pool
Outdoor Pool
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Categories
Sustainability Journey
4 Star
Golf
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Summary of reviews
Embassy Suites by Hilton Chicago O'Hare Rosemont consistently garners positive reviews from guests, highlighting its prime location, excellent breakfast, spacious rooms, cleanliness, friendly staff and family-friendly amenities.
The hotel’s proximity to O'Hare International Airport and the Rosemont/Donald E. Stephens Convention Center is frequently mentioned as a significant convenience for travelers, particularly with the reliable shuttle services provided. Guests also appreciate the closeness to restaurants, bars, entertainment options and a shopping mall, making it a lively choice for both business and leisure travelers.
The breakfast experience is widely praised with a variety of delicious options, including a popular made-to-order omelette station. The spacious, well-lit breakfast area and the friendly, professional staff enhance the dining experience. Although some guests suggested more variety and noted occasional item shortages, breakfast often stands out as a highlight of their stay.
The rooms are described as clean, spacious and comfortable. Multiple guests appreciate the suite layout that includes living rooms and small kitchens, which are ideal for families and business travelers. While some suggest room updates are needed, the overall consensus emphasizes the relaxing environment provided.
Cleanliness is another strong point with many guests noting the clean and comfortable rooms and public areas. The attentive and friendly staff contribute positively, creating a welcoming and pleasant atmosphere. Despite some isolated cleanliness issues, including in the pullout sofas and bathrooms, the overall environment is seen as tidy and family-friendly.
The service provided by the hotel staff frequently earns high marks, described as attentive, accommodating and professional. The front desk team, in particular, is noted for their efficiency and friendliness, making guests feel well taken care of throughout their stay.
The indoor pool area receives mixed reviews. It is appreciated by families and seen as a great facility for kids, though some cleaning and maintenance issues have been reported. The lack of heating and a hot tub are mentioned as detractors. Nevertheless, it remains a valuable feature, especially for families.
Parking, however, is a common area of dissatisfaction among guests with numerous complaints about the high costs and confusing process. Many feel that the daily fee of $33 is excessive and not offering accessible options adds to the inconvenience.
Family travelers find the hotel particularly accommodating, highlighting the spacious suites, enjoyable pool area and outstanding breakfast. Despite minor inconveniences such as the absence of a waffle maker and the suggested improvements for pool maintenance, the hotel is well-suited for those traveling with children.
Comfortable beds are frequently noted, making it difficult for guests to get up in the morning due to their coziness. However, there are recurring issues with the sofa beds and some main bed mattresses needing replacement due to sagging. Still, the overall comfort level is highly appreciated.
In summary, Embassy Suites by Hilton Chicago O'Hare Rosemont presents a well-rounded choice for travelers, offering a strategic location, commendable breakfast, comfortable and spacious accommodations, excellent service and family-friendly amenities. While there are areas for improvement such as parking costs and minor cleanliness issues, the positive aspects predominantly contribute to a pleasant stay.
The hotel’s proximity to O'Hare International Airport and the Rosemont/Donald E. Stephens Convention Center is frequently mentioned as a significant convenience for travelers, particularly with the reliable shuttle services provided. Guests also appreciate the closeness to restaurants, bars, entertainment options and a shopping mall, making it a lively choice for both business and leisure travelers.
The breakfast experience is widely praised with a variety of delicious options, including a popular made-to-order omelette station. The spacious, well-lit breakfast area and the friendly, professional staff enhance the dining experience. Although some guests suggested more variety and noted occasional item shortages, breakfast often stands out as a highlight of their stay.
The rooms are described as clean, spacious and comfortable. Multiple guests appreciate the suite layout that includes living rooms and small kitchens, which are ideal for families and business travelers. While some suggest room updates are needed, the overall consensus emphasizes the relaxing environment provided.
Cleanliness is another strong point with many guests noting the clean and comfortable rooms and public areas. The attentive and friendly staff contribute positively, creating a welcoming and pleasant atmosphere. Despite some isolated cleanliness issues, including in the pullout sofas and bathrooms, the overall environment is seen as tidy and family-friendly.
The service provided by the hotel staff frequently earns high marks, described as attentive, accommodating and professional. The front desk team, in particular, is noted for their efficiency and friendliness, making guests feel well taken care of throughout their stay.
The indoor pool area receives mixed reviews. It is appreciated by families and seen as a great facility for kids, though some cleaning and maintenance issues have been reported. The lack of heating and a hot tub are mentioned as detractors. Nevertheless, it remains a valuable feature, especially for families.
Parking, however, is a common area of dissatisfaction among guests with numerous complaints about the high costs and confusing process. Many feel that the daily fee of $33 is excessive and not offering accessible options adds to the inconvenience.
Family travelers find the hotel particularly accommodating, highlighting the spacious suites, enjoyable pool area and outstanding breakfast. Despite minor inconveniences such as the absence of a waffle maker and the suggested improvements for pool maintenance, the hotel is well-suited for those traveling with children.
Comfortable beds are frequently noted, making it difficult for guests to get up in the morning due to their coziness. However, there are recurring issues with the sofa beds and some main bed mattresses needing replacement due to sagging. Still, the overall comfort level is highly appreciated.
In summary, Embassy Suites by Hilton Chicago O'Hare Rosemont presents a well-rounded choice for travelers, offering a strategic location, commendable breakfast, comfortable and spacious accommodations, excellent service and family-friendly amenities. While there are areas for improvement such as parking costs and minor cleanliness issues, the positive aspects predominantly contribute to a pleasant stay.
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Sustainability Journey
4 Star
Family
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Summary of reviews
The Embassy Suites by Hilton Chicago North Shore Deerfield shines through with an array of positive reviews in several key areas, making it a preferred choice for many travelers. Situated in a serene and calm environment with easy access to Northbrook, Riverwoods and Deerfield offices, the location is well-regarded. Its proximity to O'Hare airport and the botanical gardens make it convenient for both business and leisure guests. Though not downtown or near abundant food and shopping options, essential amenities are just a short drive away.
Breakfast at the hotel is a standout feature, consistently receiving high praise. The impressive variety, including custom-made omelets, freshly prepared eggs and other options, often exceeds guests' expectations. The live omelet station is frequently highlighted and the breakfast buffet is described as diverse and plentiful. The friendly and attentive staff further enhance the dining experience, making breakfast a significant highlight of the stay.
The rooms are another strong point, noted for their spaciousness and cleanliness. The two-room suite format is particularly appreciated by families, offering a comfortable separation between living and sleeping areas. While some reviews note the rooms could benefit from updating, guests generally find them very attractive with many enjoying the fresh smell and overall comfort. Cleanliness extends throughout the hotel, from the suites to the common areas, earning high marks from visitors.
Staff at the hotel consistently receive accolades for their exceptional service and friendliness. Specific team members like Rick, Brett, Irma and John are often mentioned for their helpful and welcoming demeanor. Across all departments, from the front desk to housekeeping, the staff's professionalism and attentiveness contribute to a pleasant guest experience.
The pool area also receives positive feedback with guests appreciating its size, cleanliness and well-maintained facilities like the hot tub and jacuzzi. While the water's chlorine content and occasional crowding due to children's swimming lessons are minor drawbacks, the pool remains an enjoyable feature for most guests.
Family travelers find the hotel particularly accommodating with its spacious suites and budget-friendly amenities. Although occasional noise from unattended children and a less central location are noted, families generally enjoy a restful and comfortable stay.
Beds at the hotel are described as comfortable by many guests. While a few reviews suggest they could use an upgrade, the majority of feedback points to a good night's sleep with several guests specifically mentioning the soft and comfy beds.
In summary, the Embassy Suites by Hilton Chicago North Shore Deerfield stands out for its convenient and peaceful location, exceptional breakfast, spacious and clean rooms, friendly staff and enjoyable pool area, making it a solid choice for a comfortable and pleasant stay in the northern suburbs of Chicago.
Breakfast at the hotel is a standout feature, consistently receiving high praise. The impressive variety, including custom-made omelets, freshly prepared eggs and other options, often exceeds guests' expectations. The live omelet station is frequently highlighted and the breakfast buffet is described as diverse and plentiful. The friendly and attentive staff further enhance the dining experience, making breakfast a significant highlight of the stay.
The rooms are another strong point, noted for their spaciousness and cleanliness. The two-room suite format is particularly appreciated by families, offering a comfortable separation between living and sleeping areas. While some reviews note the rooms could benefit from updating, guests generally find them very attractive with many enjoying the fresh smell and overall comfort. Cleanliness extends throughout the hotel, from the suites to the common areas, earning high marks from visitors.
Staff at the hotel consistently receive accolades for their exceptional service and friendliness. Specific team members like Rick, Brett, Irma and John are often mentioned for their helpful and welcoming demeanor. Across all departments, from the front desk to housekeeping, the staff's professionalism and attentiveness contribute to a pleasant guest experience.
The pool area also receives positive feedback with guests appreciating its size, cleanliness and well-maintained facilities like the hot tub and jacuzzi. While the water's chlorine content and occasional crowding due to children's swimming lessons are minor drawbacks, the pool remains an enjoyable feature for most guests.
Family travelers find the hotel particularly accommodating with its spacious suites and budget-friendly amenities. Although occasional noise from unattended children and a less central location are noted, families generally enjoy a restful and comfortable stay.
Beds at the hotel are described as comfortable by many guests. While a few reviews suggest they could use an upgrade, the majority of feedback points to a good night's sleep with several guests specifically mentioning the soft and comfy beds.
In summary, the Embassy Suites by Hilton Chicago North Shore Deerfield stands out for its convenient and peaceful location, exceptional breakfast, spacious and clean rooms, friendly staff and enjoyable pool area, making it a solid choice for a comfortable and pleasant stay in the northern suburbs of Chicago.
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Sustainability Journey
4 Star
Family
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Summary of reviews
Hilton Rosemont Chicago O'Hare stands out as a hotel offering a blend of convenience, quality, and exceptional service, making it a favored choice for travelers visiting the area. The hotel's prime location near O'Hare International Airport provides unmatched access for those in transit, along with the advantage of a complimentary shuttle service. Its direct skybridge connection to the Donald E. Stephens Convention Center makes it particularly appealing for business travelers and event attendees. Guests enjoy the proximity to entertainment venues, shopping malls, and restaurants, ensuring a vibrant local experience. The inclusion of a Starbucks in the lobby is an added perk for coffee enthusiasts.
The hotel is lauded for its dining experiences, particularly at Liberty Tavern, where guests consistently praise the delicious meals, with the Bahn Mi being a highlight. Breakfast offerings are equally commendable for their quality and variety, thanks to accommodating restaurant staff. Despite high costs for some breakfast items, the overall dining experience remains a positive aspect of staying at the hotel.
Rooms at Hilton Rosemont Chicago O'Hare are spacious, clean, and well-appointed, featuring comfortable beds that guests frequently highlight. The ambiance is enhanced by tasteful decor, and some rooms offer scenic views, further enriching the stay. Attentive housekeeping ensures consistent cleanliness, contributing to a restful environment complemented by secure parking options.
The staff at Hilton Rosemont merit special commendation for their friendliness and eagerness to assist, with names like Desiree, Robert, and Vanessa often highlighted by guests. Their welcoming demeanor and quick response to guest requests create an inviting atmosphere that leaves a lasting impression.
Amenities such as the indoor heated pool on the top floor offer stunning views of the Chicago skyline, adding to the hotel's appeal. Whether for lap swimming or family leisure, the pool is frequently noted as a favorite feature.
Hilton Rosemont Chicago O'Hare combines strategic location, impeccable service, and quality amenities to deliver a gratifying experience for all guests, particularly business travelers seeking convenience and reliability. The hotel's commitment to maintaining a comfortable and welcoming environment solidifies its reputation as a premier choice near O'Hare Airport.
The hotel is lauded for its dining experiences, particularly at Liberty Tavern, where guests consistently praise the delicious meals, with the Bahn Mi being a highlight. Breakfast offerings are equally commendable for their quality and variety, thanks to accommodating restaurant staff. Despite high costs for some breakfast items, the overall dining experience remains a positive aspect of staying at the hotel.
Rooms at Hilton Rosemont Chicago O'Hare are spacious, clean, and well-appointed, featuring comfortable beds that guests frequently highlight. The ambiance is enhanced by tasteful decor, and some rooms offer scenic views, further enriching the stay. Attentive housekeeping ensures consistent cleanliness, contributing to a restful environment complemented by secure parking options.
The staff at Hilton Rosemont merit special commendation for their friendliness and eagerness to assist, with names like Desiree, Robert, and Vanessa often highlighted by guests. Their welcoming demeanor and quick response to guest requests create an inviting atmosphere that leaves a lasting impression.
Amenities such as the indoor heated pool on the top floor offer stunning views of the Chicago skyline, adding to the hotel's appeal. Whether for lap swimming or family leisure, the pool is frequently noted as a favorite feature.
Hilton Rosemont Chicago O'Hare combines strategic location, impeccable service, and quality amenities to deliver a gratifying experience for all guests, particularly business travelers seeking convenience and reliability. The hotel's commitment to maintaining a comfortable and welcoming environment solidifies its reputation as a premier choice near O'Hare Airport.
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4 Star
Sustainability Journey
Family
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Summary of reviews
The DoubleTree by Hilton Chicago Magnificent Mile offers a prime location in the heart of downtown Chicago, making it an excellent base for exploring major landmarks such as Navy Pier, the Riverwalk and Millennium Park. Its proximity to shopping destinations on Michigan Avenue and the Magnificent Mile, as well as various dining and entertainment options, enhances its appeal. The hotel itself receives recognition for its cleanliness, friendly staff and comfortable rooms, making it suitable for tourists looking to experience the best of Chicago.
While the breakfast experience has mixed reviews with some guests finding it expensive and inconsistent, others appreciate the quality and variety of food. The dinner experience, on the other hand, is generally positive with guests praising the delicious food, inviting bar atmosphere and excellent service, although a broader menu selection would be welcomed.
Rooms are noted for their spaciousness and comfort with many guests praising the cleanliness and comfortable bedding. Some rooms offer fantastic city or partial lake views. However, there are areas for improvement, including outdated furniture, small bathrooms and inconsistent housekeeping. Despite these points, positive feedback about room comfort and amenities often prevails.
Cleanliness of the hotel is generally commendable with many guests appreciating the tidy, comfortable rooms and clean common areas. However, there are occasional complaints about housekeeping inconsistencies and maintenance issues. The friendliness and helpfulness of the staff are highly praised, though some guests have experienced less satisfactory service from certain staff members.
The gym receives positive feedback for its spaciousness and quality equipment, remaining accessible 24 hours a day. The rooftop pool is a beloved feature for its ambiance and cleanliness, though there are some concerns about its maintenance and occasional overcrowding.
Parking is a mixed experience with guests appreciating the convenient location but often finding it expensive and the spaces tight. The absence of some amenities like valet service and elevator access in the parking area adds to the logistical challenges.
The hotel is particularly noted for its family-friendly environment with numerous activities for children and comfortable family rooms. Small touches like providing signature cookies contribute to a welcoming atmosphere for families.
The beds receive largely positive reviews for their comfort and quality, enhancing the overall experience for most guests despite occasional issues with bed cleanliness and firmness.
Business travelers find the hotel well-suited for corporate needs, benefiting from its central location and business-friendly amenities.
Overall, the DoubleTree by Hilton Chicago Magnificent Mile stands out for its excellent location, friendly staff and comfortable amenities, making it a solid choice for various types of travelers looking to enjoy Chicago.
While the breakfast experience has mixed reviews with some guests finding it expensive and inconsistent, others appreciate the quality and variety of food. The dinner experience, on the other hand, is generally positive with guests praising the delicious food, inviting bar atmosphere and excellent service, although a broader menu selection would be welcomed.
Rooms are noted for their spaciousness and comfort with many guests praising the cleanliness and comfortable bedding. Some rooms offer fantastic city or partial lake views. However, there are areas for improvement, including outdated furniture, small bathrooms and inconsistent housekeeping. Despite these points, positive feedback about room comfort and amenities often prevails.
Cleanliness of the hotel is generally commendable with many guests appreciating the tidy, comfortable rooms and clean common areas. However, there are occasional complaints about housekeeping inconsistencies and maintenance issues. The friendliness and helpfulness of the staff are highly praised, though some guests have experienced less satisfactory service from certain staff members.
The gym receives positive feedback for its spaciousness and quality equipment, remaining accessible 24 hours a day. The rooftop pool is a beloved feature for its ambiance and cleanliness, though there are some concerns about its maintenance and occasional overcrowding.
Parking is a mixed experience with guests appreciating the convenient location but often finding it expensive and the spaces tight. The absence of some amenities like valet service and elevator access in the parking area adds to the logistical challenges.
The hotel is particularly noted for its family-friendly environment with numerous activities for children and comfortable family rooms. Small touches like providing signature cookies contribute to a welcoming atmosphere for families.
The beds receive largely positive reviews for their comfort and quality, enhancing the overall experience for most guests despite occasional issues with bed cleanliness and firmness.
Business travelers find the hotel well-suited for corporate needs, benefiting from its central location and business-friendly amenities.
Overall, the DoubleTree by Hilton Chicago Magnificent Mile stands out for its excellent location, friendly staff and comfortable amenities, making it a solid choice for various types of travelers looking to enjoy Chicago.
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Sustainability Journey
4 Star
Family
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Summary of reviews
The Drake Hotel in Chicago is celebrated for its outstanding blend of historic charm and modern convenience. Situated in a prime location near Michigan Avenue, the Gold Coast neighborhood, and the picturesque Lake Michigan shores, it offers easy access to the city's top attractions. Guests are particularly fond of the hotel's remarkable vintage ambiance, which provides a charming glimpse into a bygone era without compromising on comfort. The staff at The Drake receive persistent accolades for their friendliness, attentiveness, and professionalism, contributing significantly to a welcoming and enjoyable stay. Notable figures, such as Bellman Christopher and Valet Faris, are mentioned for their exceptional service.
The rooms at The Drake are praised for being spacious, clean, and comfortable, with some featuring impressive lake views. Although a few rooms could benefit from modern updates, the overall atmosphere maintains an alluring historical appeal that many visitors find enchanting. Guests frequently commend the hotel's comfortable beds and high-quality linens, ensuring a restful night's sleep.
While the breakfast experience presents some inconsistencies, with issues related to vouchers and restaurant hours, the quality of the food receives praise whenever available. The hotel's central location complements its luxurious offerings, making it an ideal retreat with stunning views that create an upscale and romantic ambiance.
The Drake Hotel remains an emblem of elegance and sophistication, cherished for its rich history and timeless allure. Though some suggest minor improvements could further elevate its status, its ability to transport guests into an era of grandeur and opulence makes it a beloved choice for those seeking a classic hotel experience in Chicago.
The rooms at The Drake are praised for being spacious, clean, and comfortable, with some featuring impressive lake views. Although a few rooms could benefit from modern updates, the overall atmosphere maintains an alluring historical appeal that many visitors find enchanting. Guests frequently commend the hotel's comfortable beds and high-quality linens, ensuring a restful night's sleep.
While the breakfast experience presents some inconsistencies, with issues related to vouchers and restaurant hours, the quality of the food receives praise whenever available. The hotel's central location complements its luxurious offerings, making it an ideal retreat with stunning views that create an upscale and romantic ambiance.
The Drake Hotel remains an emblem of elegance and sophistication, cherished for its rich history and timeless allure. Though some suggest minor improvements could further elevate its status, its ability to transport guests into an era of grandeur and opulence makes it a beloved choice for those seeking a classic hotel experience in Chicago.
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4 Star
Sustainability Journey
Luxury
$
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A historic Chicago building filled with character in downtown Chicago, just a few minutes away from Mag Mile.
Summary of reviews
Virgin Hotels Chicago is celebrated by guests for its exceptional downtown location, offering convenient access to iconic attractions like Millennium Park, the Riverwalk, and Cloud Gate. Visitors enjoy a seamless blend of modern design, clean accommodations, and stellar service provided by the hotel staff, who are frequently praised for their friendliness and helpfulness, ensuring a pleasant stay experience.
The culinary offerings at Virgin Hotels are a particular highlight, with Miss Ricky's receiving commendation for both its breakfast and dinner menus. The breakfast experience, infused with American cuisine and featuring standout items like cayenne-infused coffee, is praised despite some concerns about the voucher system. Dinner at Miss Ricky's comes highly recommended, celebrated for its delightful flavors and welcoming atmosphere, offering excellent value for money.
Rooms at the hotel showcase a unique blend of style and comfort, with chic, functional layouts and high-tech amenities ensuring a delightful stay. The rooms are spotlessly clean, with comforting beds and stunning views that contribute to a luxurious feel. The hotel's emphasis on cleanliness and attention to detail is evident throughout the property, enhancing the guest experience.
Virgin Hotels Chicago caters exceptionally well to business travelers, offering amenities that facilitate work while also providing opportunities for relaxation. The gym is well-equipped, providing a comprehensive workout environment, while the hotel’s business amenities are optimized for productivity. Moreover, the property is dog-friendly, appealing to travelers who wish to bring their pets along.
Luxury and romance seamlessly blend in the modern design of Virgin Hotels Chicago, creating an inviting atmosphere ideal for couples seeking a special getaway. The rooftop terrace provides a spectacular setting for intimate moments, enhancing the hotel's romantic allure.
Despite some areas for improvement, such as Wi-Fi connectivity and aspects related to business amenities like valet services, Virgin Hotels Chicago remains a highly recommended choice, lauded for its vibrant ambiance, superior service, and memorable guest experience.
The culinary offerings at Virgin Hotels are a particular highlight, with Miss Ricky's receiving commendation for both its breakfast and dinner menus. The breakfast experience, infused with American cuisine and featuring standout items like cayenne-infused coffee, is praised despite some concerns about the voucher system. Dinner at Miss Ricky's comes highly recommended, celebrated for its delightful flavors and welcoming atmosphere, offering excellent value for money.
Rooms at the hotel showcase a unique blend of style and comfort, with chic, functional layouts and high-tech amenities ensuring a delightful stay. The rooms are spotlessly clean, with comforting beds and stunning views that contribute to a luxurious feel. The hotel's emphasis on cleanliness and attention to detail is evident throughout the property, enhancing the guest experience.
Virgin Hotels Chicago caters exceptionally well to business travelers, offering amenities that facilitate work while also providing opportunities for relaxation. The gym is well-equipped, providing a comprehensive workout environment, while the hotel’s business amenities are optimized for productivity. Moreover, the property is dog-friendly, appealing to travelers who wish to bring their pets along.
Luxury and romance seamlessly blend in the modern design of Virgin Hotels Chicago, creating an inviting atmosphere ideal for couples seeking a special getaway. The rooftop terrace provides a spectacular setting for intimate moments, enhancing the hotel's romantic allure.
Despite some areas for improvement, such as Wi-Fi connectivity and aspects related to business amenities like valet services, Virgin Hotels Chicago remains a highly recommended choice, lauded for its vibrant ambiance, superior service, and memorable guest experience.
Categories
4 Star
Sustainability Journey
Luxury
$
Info
Summary of reviews
The Canopy By Hilton Chicago Central Loop receives commendable reviews, particularly for its prime location, inviting rooms, and exceptional staff. Situated in the heart of the city's Central Loop, the hotel allows guests easy access to Chicago’s major landmarks like the Willis Tower and Millennium Park, perfect for both business and leisure travelers. Its proximity to key transport hubs such as Union Station and the L Train also facilitates convenient travel across the city and beyond.
Guests frequently remark on the thoughtfully designed rooms that offer a mix of vintage charm and modern comfort. The spacious, clean accommodations are adorned with captivating decor and equipped with modern amenities, including smart TVs and coffee machines. Many guests appreciate the stunning city views, often capturing nearby architectural gems.
Cleanliness is a highlight, with visitors noting the immaculate condition of the rooms and common areas. The hotel’s attention to hygiene contributes to a pleasant and comfortable atmosphere throughout the stay.
The friendly and attentive staff consistently garners positive feedback. The reception team is particularly praised for their accommodating nature, with individual staff members like Danielle standing out for exceptional service.
Although there’s room for improvement in the breakfast experience, with criticisms focused on cost and variety, the breakfast staff is acknowledged for their friendliness and the quality of certain dishes, like sandwiches and omelettes.
The parking situation presents some challenges, with guests encountering high fees and occasional administrative issues. The suggestion to utilize alternative parking solutions like SpotHero is common, owing to these concerns.
Overall, Canopy By Hilton Chicago Central Loop is lauded for its comfortable beds, remarkable cleanliness, and central location, paired with exceptional service, making it a top choice for those visiting Chicago.
Guests frequently remark on the thoughtfully designed rooms that offer a mix of vintage charm and modern comfort. The spacious, clean accommodations are adorned with captivating decor and equipped with modern amenities, including smart TVs and coffee machines. Many guests appreciate the stunning city views, often capturing nearby architectural gems.
Cleanliness is a highlight, with visitors noting the immaculate condition of the rooms and common areas. The hotel’s attention to hygiene contributes to a pleasant and comfortable atmosphere throughout the stay.
The friendly and attentive staff consistently garners positive feedback. The reception team is particularly praised for their accommodating nature, with individual staff members like Danielle standing out for exceptional service.
Although there’s room for improvement in the breakfast experience, with criticisms focused on cost and variety, the breakfast staff is acknowledged for their friendliness and the quality of certain dishes, like sandwiches and omelettes.
The parking situation presents some challenges, with guests encountering high fees and occasional administrative issues. The suggestion to utilize alternative parking solutions like SpotHero is common, owing to these concerns.
Overall, Canopy By Hilton Chicago Central Loop is lauded for its comfortable beds, remarkable cleanliness, and central location, paired with exceptional service, making it a top choice for those visiting Chicago.
Categories
Sustainability Journey
4 Star
Parking
$
Info
Summary of reviews
Conveniently nestled within the grounds of Chicago O'Hare Airport, the Hilton Chicago O'Hare Airport is an ideal choice for travelers seeking close proximity to their flights. Guests appreciate the ability to walk directly from the terminal to the hotel without the need for a shuttle or taxi. The hotel's strategic position by terminals 1, 2 and 3 makes it perfect for those with early morning departures, late arrivals or tight connections. This ease of access to the airport's amenities, public transportation and underground walkways further enhances its appeal.
Breakfast at the Hilton Chicago O'Hare Airport receives mixed reviews. Many guests appreciated the quality of food and the convenience of grab-and-go options, but found the cost high and service inconsistent. Despite some negatives, such as long wait times and limited menu options on specific days, some visitors still enjoyed their morning meals.
For dinner, the hotel offers several dining options with the Gaslight Club standing out due to its excellent food, live music and nostalgic 1920s setting. However, other dining venues received criticism for being overpriced, having limited menus and offering mediocre food. Room service was also noted to be poor quality and overly expensive. Despite several good experiences, general dissatisfaction with dining options was evident.
The rooms at Hilton Chicago O'Hare Airport are described as clean, quiet, comfortable and spacious, although considered somewhat outdated by many guests. Despite issues such as inconsistent heating, worn-out furniture and occasional maintenance problems, the rooms offer basic necessities. The hotel’s cleanliness is generally acceptable, but there are recurring complaints about unclean common areas and subpar room cleaning standards.
Staff at the hotel receive mixed reviews. Many guests appreciated friendly and helpful staff, especially at the front desk, noting smooth check-in processes and exceptional service. However, other guests reported less satisfactory interactions, describing some staff as cold, dismissive or unprofessional. Such inconsistencies in service occasionally detracted from an otherwise pleasant stay.
The complimentary Wi-Fi service receives mixed reviews; it is free only in common areas, while room access incurs additional charges. Many guests experienced weak signals, slow speeds and frequent disconnections, which is an area needing improvement. However, the fitness center garners high praise for quality and variety of equipment, standing out as a significant draw for those needing a convenient and comprehensive fitness facility.
Guests generally found the hotel beds to be comfortable with good quality bedding and pillows. However, some complaints were lodged about bed size and occasional discomfort. The four-star status of the hotel is often debated due to its outdated decor and inconsistent service quality, yet many visitors still deem the experience in line with Hilton standards.
In summary, the Hilton Chicago O'Hare Airport offers unbeatable convenience for travelers with its proximity to the airport. Despite mixed reviews in categories like dining, room decor and cleanliness, many guests find the overall experience satisfactory, particularly valuing the comfort and accessibility of the hotel.
Breakfast at the Hilton Chicago O'Hare Airport receives mixed reviews. Many guests appreciated the quality of food and the convenience of grab-and-go options, but found the cost high and service inconsistent. Despite some negatives, such as long wait times and limited menu options on specific days, some visitors still enjoyed their morning meals.
For dinner, the hotel offers several dining options with the Gaslight Club standing out due to its excellent food, live music and nostalgic 1920s setting. However, other dining venues received criticism for being overpriced, having limited menus and offering mediocre food. Room service was also noted to be poor quality and overly expensive. Despite several good experiences, general dissatisfaction with dining options was evident.
The rooms at Hilton Chicago O'Hare Airport are described as clean, quiet, comfortable and spacious, although considered somewhat outdated by many guests. Despite issues such as inconsistent heating, worn-out furniture and occasional maintenance problems, the rooms offer basic necessities. The hotel’s cleanliness is generally acceptable, but there are recurring complaints about unclean common areas and subpar room cleaning standards.
Staff at the hotel receive mixed reviews. Many guests appreciated friendly and helpful staff, especially at the front desk, noting smooth check-in processes and exceptional service. However, other guests reported less satisfactory interactions, describing some staff as cold, dismissive or unprofessional. Such inconsistencies in service occasionally detracted from an otherwise pleasant stay.
The complimentary Wi-Fi service receives mixed reviews; it is free only in common areas, while room access incurs additional charges. Many guests experienced weak signals, slow speeds and frequent disconnections, which is an area needing improvement. However, the fitness center garners high praise for quality and variety of equipment, standing out as a significant draw for those needing a convenient and comprehensive fitness facility.
Guests generally found the hotel beds to be comfortable with good quality bedding and pillows. However, some complaints were lodged about bed size and occasional discomfort. The four-star status of the hotel is often debated due to its outdated decor and inconsistent service quality, yet many visitors still deem the experience in line with Hilton standards.
In summary, the Hilton Chicago O'Hare Airport offers unbeatable convenience for travelers with its proximity to the airport. Despite mixed reviews in categories like dining, room decor and cleanliness, many guests find the overall experience satisfactory, particularly valuing the comfort and accessibility of the hotel.
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4 Star
Sustainability Journey
Family
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Sustainability Journey
4 Star
Family
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Summary of reviews
The DoubleTree by Hilton Chicago Schaumburg is lauded for its strategic location in the Chicago suburbs, offering guests convenient access to local attractions, shopping centers, and dining options. Its proximity to highways makes it an ideal choice for both leisure and business travelers. Guests often commend the welcoming staff, highlighting a smooth check-in process and efficient service, which contributes to a pleasant stay. The hotel delivers good value for money, with clean and spacious rooms that generally meet the needs of its visitors.
Breakfast at the hotel receives mixed feedback, with positive remarks on the quality and friendliness of the staff, particularly for items like fresh omelets and the inviting setup. However, the additional cost and limited selection are noted as areas for improvement. Reviews of room accommodations speak positively of the sizeable and clean spaces, albeit with some aging facilities. While there are inconsistencies in room amenities, the substantial room size is appreciated.
The staff is often praised for their friendliness and helpfulness, adding to guests' overall satisfaction, despite occasional isolated incidents of less favorable interactions. The comfort of the beds is frequently highlighted as a key aspect of a satisfying stay, with many guests expressing their intent to return because of this feature.
While the hotel excels in several areas, there are noted concerns regarding the pool and cleanliness. The pool area requires attention and updates, detracting from the relaxation experience for some. Cleanliness standards, although positive for many, show variability and suggest a need for more consistent maintenance.
Overall, the DoubleTree by Hilton Chicago Schaumburg delivers a comfortable and valuable experience for many guests, with its advantageous location and accommodating staff standing out as significant highlights.
Breakfast at the hotel receives mixed feedback, with positive remarks on the quality and friendliness of the staff, particularly for items like fresh omelets and the inviting setup. However, the additional cost and limited selection are noted as areas for improvement. Reviews of room accommodations speak positively of the sizeable and clean spaces, albeit with some aging facilities. While there are inconsistencies in room amenities, the substantial room size is appreciated.
The staff is often praised for their friendliness and helpfulness, adding to guests' overall satisfaction, despite occasional isolated incidents of less favorable interactions. The comfort of the beds is frequently highlighted as a key aspect of a satisfying stay, with many guests expressing their intent to return because of this feature.
While the hotel excels in several areas, there are noted concerns regarding the pool and cleanliness. The pool area requires attention and updates, detracting from the relaxation experience for some. Cleanliness standards, although positive for many, show variability and suggest a need for more consistent maintenance.
Overall, the DoubleTree by Hilton Chicago Schaumburg delivers a comfortable and valuable experience for many guests, with its advantageous location and accommodating staff standing out as significant highlights.
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Sustainability Journey
4 Star
Pool
Indoor Pool
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Sustainability Journey
4 Star
Parking
EV charging stations
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Summary of reviews
Sable at Navy Pier Chicago, a Curio Collection by Hilton, receives widespread acclaim for its prime, scenic location coupled with breathtaking views of Lake Michigan and the Chicago skyline. The hotel situates guests in the heart of Navy Pier, providing easy access to local attractions like the Shakespeare Theater, various dining options and shops. The hotel’s rooftop bar and on-site restaurant enhance the guest experience with visitors frequently praising the stunning sunsets and sunrises observable from their modern, clean and well-equipped rooms.
Guests repeatedly highlight the hotel’s cleanliness, comfort and elegant décor. Rooms are praised for their serene atmosphere, comfortable beds and sleek bathroom designs. Despite occasional cleanliness issues, the feedback predominantly describes the accommodations as impeccable and well-maintained. Moreover, the courteous and friendly staff contribute significantly to the positive experiences, ensuring a professional and welcoming environment.
The breakfast at Sable presents a mixed experience; while the convenience and view are appreciated, there are mentions of limited choices and consistency issues, such as cold food and slow service. Similarly, dinner experiences show a dichotomy: some guests enjoy the offerings and friendly service, yet others find the menu minimal and expensive with a few incidents of slow service and occasionally disappointing meals.
Despite significant praise for the fantastic location and views, occasional service inconsistencies and internet connectivity issues have been reported. The Wi-Fi service sometimes encounters significant connectivity problems, although other conveniences like valet services and accessible customer service via texts are appreciated.
Families find the hotel particularly favorable due to its proximity to numerous activities, ensuring an enjoyable and memorable stay with children. Although the high cost of parking is a frequent complaint, the efficient valet service is often highlighted positively. For business travelers, the hotel's provision of business centers, meeting rooms and access to nearby convention centers makes it a convenient and well-equipped choice.
Overall, Sable at Navy Pier Chicago stands out for its remarkable views, prime location and cleanliness—ensuring a generally positive experience for tourists, families and business travelers alike, even though there are areas where improvements could further enhance guests' satisfaction.
Guests repeatedly highlight the hotel’s cleanliness, comfort and elegant décor. Rooms are praised for their serene atmosphere, comfortable beds and sleek bathroom designs. Despite occasional cleanliness issues, the feedback predominantly describes the accommodations as impeccable and well-maintained. Moreover, the courteous and friendly staff contribute significantly to the positive experiences, ensuring a professional and welcoming environment.
The breakfast at Sable presents a mixed experience; while the convenience and view are appreciated, there are mentions of limited choices and consistency issues, such as cold food and slow service. Similarly, dinner experiences show a dichotomy: some guests enjoy the offerings and friendly service, yet others find the menu minimal and expensive with a few incidents of slow service and occasionally disappointing meals.
Despite significant praise for the fantastic location and views, occasional service inconsistencies and internet connectivity issues have been reported. The Wi-Fi service sometimes encounters significant connectivity problems, although other conveniences like valet services and accessible customer service via texts are appreciated.
Families find the hotel particularly favorable due to its proximity to numerous activities, ensuring an enjoyable and memorable stay with children. Although the high cost of parking is a frequent complaint, the efficient valet service is often highlighted positively. For business travelers, the hotel's provision of business centers, meeting rooms and access to nearby convention centers makes it a convenient and well-equipped choice.
Overall, Sable at Navy Pier Chicago stands out for its remarkable views, prime location and cleanliness—ensuring a generally positive experience for tourists, families and business travelers alike, even though there are areas where improvements could further enhance guests' satisfaction.
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4 Star
Sustainability Journey
Luxury
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Summary of reviews
The Rose Chicago, Tapestry Collection By Hilton is a highly recommended hotel particularly appreciated for its close proximity to Chicago O'Hare Airport, making it an ideal spot for travelers and layovers. The 24-hour shuttle service enhances convenience, giving easy access to the airport and nearby attractions such as shopping malls and dining spots. The location offers the added benefit of picturesque views of planes taking off and landing without the associated noise, ensuring a peaceful stay.
The breakfast offerings at the hotel generally receive positive feedback, praised for their delicious taste and generous portions. The à la carte options are well-received, though there are minor complaints regarding the cost and service efficiency. Nonetheless, the presence of friendly staff and tasteful decor adds to a pleasant dining experience. Dinner at the Thorn restaurant shines brightly among guests' reviews, highlighted for its fresh, perfectly cooked food and excellent atmosphere, despite being a bit pricey.
The hotel rooms are a highlight, frequently commended for their spaciousness, modern decor, cleanliness and comfort. Guests find the rooms to be larger than expected with comfortable beds and substantial bathrooms. The entire property is lauded for its immaculate condition, contributing significantly to a fresh and inviting environment. While there are isolated concerns about room size expectations, the overall ambiance of modern chic and careful cleanliness offers a true sense of retreat.
The Rose Chicago's staff is frequently praised for their friendliness and professionalism, enhancing the overall guest experience. Individual staff members, particularly front desk personnel and drivers, receive special mentions for their courteous and helpful nature. Housekeeping also gets commendation for maintaining the hotel’s pristine condition, ensuring a pleasant and comfortable stay. The bed quality stands out with many guests raving about the comfort of the king-size beds, soft sheets and plush pillows, promising a restful night's sleep.
For business travelers, the hotel proves to be a convenient choice due to its proximity to the airport and efficient shuttle service. Amenities like a desk workstation and flat-screen TV support business needs, making it suitable for both short stays and layovers. Although it might face challenges during large events or conventions, its overall offerings make it a reliable option.
In summary, The Rose Chicago, Tapestry Collection By Hilton excels in providing a clean, modern and comfortable stay enhanced by a friendly staff, prime location and excellent dining experiences, making it an ideal choice for both leisure and business travelers.
The breakfast offerings at the hotel generally receive positive feedback, praised for their delicious taste and generous portions. The à la carte options are well-received, though there are minor complaints regarding the cost and service efficiency. Nonetheless, the presence of friendly staff and tasteful decor adds to a pleasant dining experience. Dinner at the Thorn restaurant shines brightly among guests' reviews, highlighted for its fresh, perfectly cooked food and excellent atmosphere, despite being a bit pricey.
The hotel rooms are a highlight, frequently commended for their spaciousness, modern decor, cleanliness and comfort. Guests find the rooms to be larger than expected with comfortable beds and substantial bathrooms. The entire property is lauded for its immaculate condition, contributing significantly to a fresh and inviting environment. While there are isolated concerns about room size expectations, the overall ambiance of modern chic and careful cleanliness offers a true sense of retreat.
The Rose Chicago's staff is frequently praised for their friendliness and professionalism, enhancing the overall guest experience. Individual staff members, particularly front desk personnel and drivers, receive special mentions for their courteous and helpful nature. Housekeeping also gets commendation for maintaining the hotel’s pristine condition, ensuring a pleasant and comfortable stay. The bed quality stands out with many guests raving about the comfort of the king-size beds, soft sheets and plush pillows, promising a restful night's sleep.
For business travelers, the hotel proves to be a convenient choice due to its proximity to the airport and efficient shuttle service. Amenities like a desk workstation and flat-screen TV support business needs, making it suitable for both short stays and layovers. Although it might face challenges during large events or conventions, its overall offerings make it a reliable option.
In summary, The Rose Chicago, Tapestry Collection By Hilton excels in providing a clean, modern and comfortable stay enhanced by a friendly staff, prime location and excellent dining experiences, making it an ideal choice for both leisure and business travelers.
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Sustainability Journey
4 Star
Free Wi-Fi
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Categories
Sustainability Journey
4 Star
Golf
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