Embassy Suites by Hilton Chicago O'Hare Rosemont
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Summary of reviewsEmbassy Suites by Hilton Chicago O'Hare Rosemont consistently garners positive reviews from guests, highlighting its prime location, excellent breakfast, spacious rooms, cleanliness, friendly staff and family-friendly amenities.
The hotel’s proximity to O'Hare International Airport and the Rosemont/Donald E. Stephens Convention Center is frequently mentioned as a significant convenience for travelers, particularly with the reliable shuttle services provided. Guests also appreciate the closeness to restaurants, bars, entertainment options and a shopping mall, making it a lively choice for both business and leisure travelers.
The breakfast experience is widely praised with a variety of delicious options, including a popular made-to-order omelette station. The spacious, well-lit breakfast area and the friendly, professional staff enhance the dining experience. Although some guests suggested more variety and noted occasional item shortages, breakfast often stands out as a highlight of their stay.
The rooms are described as clean, spacious and comfortable. Multiple guests appreciate the suite layout that includes living rooms and small kitchens, which are ideal for families and business travelers. While some suggest room updates are needed, the overall consensus emphasizes the relaxing environment provided.
Cleanliness is another strong point with many guests noting the clean and comfortable rooms and public areas. The attentive and friendly staff contribute positively, creating a welcoming and pleasant atmosphere. Despite some isolated cleanliness issues, including in the pullout sofas and bathrooms, the overall environment is seen as tidy and family-friendly.
The service provided by the hotel staff frequently earns high marks, described as attentive, accommodating and professional. The front desk team, in particular, is noted for their efficiency and friendliness, making guests feel well taken care of throughout their stay.
The indoor pool area receives mixed reviews. It is appreciated by families and seen as a great facility for kids, though some cleaning and maintenance issues have been reported. The lack of heating and a hot tub are mentioned as detractors. Nevertheless, it remains a valuable feature, especially for families.
Parking, however, is a common area of dissatisfaction among guests with numerous complaints about the high costs and confusing process. Many feel that the daily fee of $33 is excessive and not offering accessible options adds to the inconvenience.
Family travelers find the hotel particularly accommodating, highlighting the spacious suites, enjoyable pool area and outstanding breakfast. Despite minor inconveniences such as the absence of a waffle maker and the suggested improvements for pool maintenance, the hotel is well-suited for those traveling with children.
Comfortable beds are frequently noted, making it difficult for guests to get up in the morning due to their coziness. However, there are recurring issues with the sofa beds and some main bed mattresses needing replacement due to sagging. Still, the overall comfort level is highly appreciated.
In summary, Embassy Suites by Hilton Chicago O'Hare Rosemont presents a well-rounded choice for travelers, offering a strategic location, commendable breakfast, comfortable and spacious accommodations, excellent service and family-friendly amenities. While there are areas for improvement such as parking costs and minor cleanliness issues, the positive aspects predominantly contribute to a pleasant stay.
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The hotel’s proximity to O'Hare International Airport and the Rosemont/Donald E. Stephens Convention Center is frequently mentioned as a significant convenience for travelers, particularly with the reliable shuttle services provided. Guests also appreciate the closeness to restaurants, bars, entertainment options and a shopping mall, making it a lively choice for both business and leisure travelers.
The breakfast experience is widely praised with a variety of delicious options, including a popular made-to-order omelette station. The spacious, well-lit breakfast area and the friendly, professional staff enhance the dining experience. Although some guests suggested more variety and noted occasional item shortages, breakfast often stands out as a highlight of their stay.
The rooms are described as clean, spacious and comfortable. Multiple guests appreciate the suite layout that includes living rooms and small kitchens, which are ideal for families and business travelers. While some suggest room updates are needed, the overall consensus emphasizes the relaxing environment provided.
Cleanliness is another strong point with many guests noting the clean and comfortable rooms and public areas. The attentive and friendly staff contribute positively, creating a welcoming and pleasant atmosphere. Despite some isolated cleanliness issues, including in the pullout sofas and bathrooms, the overall environment is seen as tidy and family-friendly.
The service provided by the hotel staff frequently earns high marks, described as attentive, accommodating and professional. The front desk team, in particular, is noted for their efficiency and friendliness, making guests feel well taken care of throughout their stay.
The indoor pool area receives mixed reviews. It is appreciated by families and seen as a great facility for kids, though some cleaning and maintenance issues have been reported. The lack of heating and a hot tub are mentioned as detractors. Nevertheless, it remains a valuable feature, especially for families.
Parking, however, is a common area of dissatisfaction among guests with numerous complaints about the high costs and confusing process. Many feel that the daily fee of $33 is excessive and not offering accessible options adds to the inconvenience.
Family travelers find the hotel particularly accommodating, highlighting the spacious suites, enjoyable pool area and outstanding breakfast. Despite minor inconveniences such as the absence of a waffle maker and the suggested improvements for pool maintenance, the hotel is well-suited for those traveling with children.
Comfortable beds are frequently noted, making it difficult for guests to get up in the morning due to their coziness. However, there are recurring issues with the sofa beds and some main bed mattresses needing replacement due to sagging. Still, the overall comfort level is highly appreciated.
In summary, Embassy Suites by Hilton Chicago O'Hare Rosemont presents a well-rounded choice for travelers, offering a strategic location, commendable breakfast, comfortable and spacious accommodations, excellent service and family-friendly amenities. While there are areas for improvement such as parking costs and minor cleanliness issues, the positive aspects predominantly contribute to a pleasant stay.
Family Friendly Hotel
This hotel provides spacious suites, offering separate living areas perfect for families. It features an indoor pool, and complimentary breakfast, enhancing the convenience and value for families.
Business Hotel
Embassy Suites offers 294 suites. It provides a comfortable stay with ample space and is suitable for business travelers needing to host small meetings.
Hotel with Parking
This hotel offers parking facilities, which is a key amenity for travelers staying near O'Hare Airport.
Accessible Hotel
Offers accessible suites with mobility and hearing access, including roll-in showers. Features soundproofed rooms, visual alarms, and connecting rooms. Provides free cooked-to-order breakfast and is conveniently located near the convention center and entertainment district.
Hotel with Gym
This hotel provides gym facilities.
Hotel with Heated Pool
The Embassy Suites by Hilton Chicago O'Hare Rosemont provides guests with a heated indoor pool, perfect for relaxation after a day of travel. The hotel offers spacious suites and complimentary breakfast.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Indoor Pool
4-Star Hotel
Hotel with Indoor Pool
Guest Reviews
Embassy Suites by Hilton Chicago O'Hare Rosemont boasts a prime location, making it an ideal choice for various travelers. The hotel's proximity to O'Hare International Airport is highlighted as a significant convenience with frequent and reliable shuttle services enhancing the ease of travel. Its closeness to the Rosemont/Donald E Stephens Convention Center is particularly noted, making it highly suitable for convention attendees. Guests appreciate the hotel's vicinity to restaurants, bars and entertainment options, providing a lively atmosphere and diverse leisure activities. The location is not only practical for airport transits but also offers family-friendly, spacious and comfortable rooms. Clean rooms, friendly staff and excellent breakfasts contribute to a pleasant stay, making Embassy Suites by Hilton Chicago O'Hare Rosemont a well-rounded choice for both business and leisure travelers.
Embassy Suites by Hilton Chicago O'Hare Rosemont offers a breakfast experience that generally receives high praise from its guests. Many found the breakfast to be truly outstanding, highlighting the variety and quality of the delicious options available. The made-to-order omelette station was a particular favorite with several guests mentioning how much they enjoyed the fresh, customizable omelettes. The breakfast bar was well-received with comments on the plentiful and hot food, though there were occasional suggestions for more variety, such as the inclusion of bacon, fresh fruits or cold cuts.
Guests appreciated the spacious and well-lit breakfast area, as well as the friendly and professional staff in the kitchen and dining areas. Happy hour offerings alongside breakfast were also seen as a delightful addition, enhancing the overall experience. The convenient location of the hotel near the airport was an added bonus for many travelers.
However, there were a few minor critiques. Some guests felt that the menu could use more variety from day to day with occasional shortages of certain items. A handful of reviews mentioned less favorable experiences with the taste or replenishment of certain breakfast items. Despite these few drawbacks, the breakfast experience at this hotel was often cited as one of the best parts of guests' stays, making it a standout feature of the Embassy Suites by Hilton Chicago O'Hare Rosemont.
Embassy Suites by Hilton Chicago O'Hare Rosemont offers guests a comfortable and spacious stay in a prime location. Room cleanliness and size are standout features with multiple guests highlighting the ample space that facilitates both relaxation and work. Many rooms include a living room with a TV and a small kitchen, alongside a separate bedroom with another TV. The hotel layout is ideal for families with suites accommodating families and large dining tables for group gatherings. Guests appreciate the comfortable beds, friendly staff and additional amenities such as the free drinks reception in the evening. Although some suggest that certain rooms could use updates, the overall consensus emphasizes the clean, spacious and comfortable environment as well as the hotel's proximity to local conventions and activities.
At Embassy Suites by Hilton Chicago O’Hare Rosemont, many guests rave about the comfort of the main beds with numerous mentions of super comfortable beds and pillows that make it hard to get up in the morning. Several guests appreciated the cleanliness of the rooms and highlighted the spacious layouts, featuring King Size beds that enhance the comfort experience. However, there are frequent complaints regarding the sofa beds, which several guests found to be broken or uncomfortably springy. Some visitors noted issues with the main bed mattresses needing replacement due to sagging. Despite these concerns, the hotel’s comfy beds and cleanliness seem to make a positive impression on many guests.
Embassy Suites by Hilton Chicago O'Hare Rosemont generally receives positive feedback regarding its cleanliness. Guests frequently note that the rooms are very clean, spacious and relaxing. Many find the hotel environment clean and comfortable, making it family-friendly with a nice, clean pool area that's great for kids. The staff's attentiveness and friendliness also contribute positively to the experience.
However, some reviews point out areas that could benefit from improvement. There are mentions of rooms not being properly cleaned, dirty bathrooms and aged decor that could use an update. Several guests have observed cleanliness issues in the main and eating areas, as well as in the pullout sofas, which sometimes had food crumbs. Instances of dead bugs in the bathrooms were also reported.
Despite these occasional cleanliness concerns, the hotel's convenient location across from the convention center and the spacious rooms remain significant positives for many visitors.
At Embassy Suites by Hilton Chicago O'Hare Rosemont, guests frequently praise the excellent service provided by the hotel staff. Descriptions often include terms like attentive, accommodating and professional. The friendliness and efficiency of the front desk team leave a particularly positive impression. Guests appreciate the helpfulness in situations like early check-in and resolving any problems they experience. The overall experience is enhanced by the warm welcome and consistent politeness of the staff. Many note the pleasant interactions and the staff’s readiness to assist with any inquiries. The combination of friendly service and clean, spacious suites makes for a comfortable and enjoyable stay.
The pool area at Embassy Suites by Hilton Chicago O'Hare Rosemont garners mixed reviews. Positively, many guests appreciate the indoor pool, especially noting it as a great facility for kids and ideal for those days when it's mostly unoccupied. Visitors highlight that the pool area itself is nice and adds value to the stay, particularly for families.
However, some guests have encountered issues that detract from the overall experience. The lack of heating makes the pool less enjoyable on cooler autumn days and the absence of a hot tub leaves something to be desired. Cleanliness concerns are occasional with reports of cloudy water and floating debris, which some guests found off-putting. Despite these setbacks, the pool remains a noteworthy feature, particularly for families seeking indoor activities during their stay.
Parking at the Embassy Suites by Hilton Chicago O'Hare Rosemont poses notable challenges for guests. Many express concerns about the high cost with several mentioning a daily fee of $33. Additionally, the parking experience is described as somewhat confusing and lacking in accessible options. Some guests feel that parking costs are excessive, especially given that it's not included in the stay and adds a significant extra charge. The overall sentiment reflects dissatisfaction with the necessity and expense of parking at this hotel, highlighting it as an area needing improvement.
Embassy Suites by Hilton Chicago O'Hare Rosemont stands out as a family-friendly destination offering spacious and comfortable accommodations. The hotel's location is a key highlight, conveniently situated close to a shopping mall, excellent restaurants and a casino. Families appreciate the outstanding breakfast staff with the omelet bar and complimentary breakfast being particularly well-received. The happy hour drinks add a pleasant touch for adults.
For children, the pool area is a significant attraction, providing ample enjoyment during their stay. Suites are notably spacious, comfortably accommodating families with kids. However, some guests noted the absence of a waffle maker and suggested improvements for pool maintenance and window cleaning on the lowest level. Overall, the hotel is well-suited for parents traveling with children, offering a combination of convenience, comfort and enjoyable amenities.
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Location
Breakfast
Guests appreciated the spacious and well-lit breakfast area, as well as the friendly and professional staff in the kitchen and dining areas. Happy hour offerings alongside breakfast were also seen as a delightful addition, enhancing the overall experience. The convenient location of the hotel near the airport was an added bonus for many travelers.
However, there were a few minor critiques. Some guests felt that the menu could use more variety from day to day with occasional shortages of certain items. A handful of reviews mentioned less favorable experiences with the taste or replenishment of certain breakfast items. Despite these few drawbacks, the breakfast experience at this hotel was often cited as one of the best parts of guests' stays, making it a standout feature of the Embassy Suites by Hilton Chicago O'Hare Rosemont.
Rooms
Beds
Cleanliness
However, some reviews point out areas that could benefit from improvement. There are mentions of rooms not being properly cleaned, dirty bathrooms and aged decor that could use an update. Several guests have observed cleanliness issues in the main and eating areas, as well as in the pullout sofas, which sometimes had food crumbs. Instances of dead bugs in the bathrooms were also reported.
Despite these occasional cleanliness concerns, the hotel's convenient location across from the convention center and the spacious rooms remain significant positives for many visitors.
Staff
Pool
However, some guests have encountered issues that detract from the overall experience. The lack of heating makes the pool less enjoyable on cooler autumn days and the absence of a hot tub leaves something to be desired. Cleanliness concerns are occasional with reports of cloudy water and floating debris, which some guests found off-putting. Despite these setbacks, the pool remains a noteworthy feature, particularly for families seeking indoor activities during their stay.
Parking
Family
For children, the pool area is a significant attraction, providing ample enjoyment during their stay. Suites are notably spacious, comfortably accommodating families with kids. However, some guests noted the absence of a waffle maker and suggested improvements for pool maintenance and window cleaning on the lowest level. Overall, the hotel is well-suited for parents traveling with children, offering a combination of convenience, comfort and enjoyable amenities.
Yes, Embassy Suites by Hilton Chicago O'Hare Rosemont has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Embassy Suites by Hilton Chicago O'Hare Rosemont.
Yes, Embassy Suites by Hilton Chicago O'Hare Rosemont welcomes dogs.
Yes, parking facilities are available at Embassy Suites by Hilton Chicago O'Hare Rosemont.
Yes, Embassy Suites by Hilton Chicago O'Hare Rosemont has a gym.
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