A stunning architectural marvel steps away from the lakefront and within walking distance of popular attractions like Millennium Park and the Loop theater district.
Summary of reviews
The Radisson Blu Aqua Hotel, Chicago is a luxurious 4-star hotel situated in a prime location in downtown Chicago, making it the perfect base for exploring the city. Guests rave about the hotel's proximity to numerous attractions and the helpfulness of the front desk staff in getting an early check-in. The hotel's immaculate cleanliness and exceptional staff are also noted with the doormen, reception and concierge staff being particularly praised for being friendly, attentive and helpful. Guests can enjoy impressive pool facilities, although there were some complaints about excessive amounts of chlorine and confusion over ordering poolside drinks and food. The hotel's beds are comfortable with the use of crisp sheets and comfortable pillows adding to the overall comfort. The hotel's breakfast options are a mixed bag with some guests disappointed while others were thrilled with the delicious food served. The hotel has a lot to offer in terms of rooms, although guests encountered some unpleasant issues with dirty walls, uncomfortable beds and broken bathroom amenities. Generally, though, guests appreciated the big size of the rooms and bathrooms, the floor to ceiling windows and the pretty views, as well as the modern and fancy decor of the hotel. Although the hotel was found to be a bit on the pricey side, it's definitely worth the money for those looking for a luxurious stay in Chicago.
The Viceroy Chicago is a truly exceptional hotel located in the Gold Coast area that offers a five-star experience. The staff exceeded expectations and made the stay unforgettable. The hotel is a stunning gem with amazing views of the lake from the 1 bedroom suite. The cleanliness and perfect location make it the best Chicago stay yet. While some may argue it's only a 4-star rating, this hotel deserves its 5-star status with excellent service. The only critique is to improve the quality a bit more. Overall, the Viceroy Chicago is highly recommended for an exceptional stay in Chicago.
The Hampton Inn Chicago Downtown/Magnificent Mile is a great choice for those looking for a comfortable and convenient stay in the heart of Chicago. While parking can be a bit confusing and expensive, the valet service is efficient and attentive. Some guests have found more affordable valet options nearby, but off-site garages are also manageable. It's important to double-check parking fees before booking, as some guests have experienced discrepancies. Overall, guests have had positive experiences with the hotel staff and amenities, making it a great choice for a Chicago getaway.
Located amongst Chicago’s finest attractions the hotel has 455 spacious suites featuring private bedrooms and separate living areas, outfitted with 37-inch TVs, in addition to kitchenettes with refrigerators, microwaves and coffeemakers.
Summary of reviews
The Embassy Suites by Hilton Chicago Downtown Magnificent Mile stands out for its prime downtown location, which garners high praise from guests. Situated within walking distance to iconic attractions such as Navy Pier, the Magnificent Mile, Millennium Park and the Chicago Riverwalk, the hotel's central position makes it an ideal starting point for exploring the city. Guests appreciate the convenience of nearby public transportation, vibrant surroundings filled with stores, eateries and entertainment venues and the great views from the rooms, which altogether ensure a memorable stay in Chicago.
Breakfast at the hotel is highly appreciated for its variety, quality and the convenience of being complimentary. Many guests enjoy made-to-order omelets and a wide selection of hot and cold dishes, although the breakfast area can become crowded at times. Despite minor issues such as occasional food temperature and limited healthier options, the breakfast service generally exceeds expectations, providing a satisfying start to the day.
The evening social amenities, notably the happy hour, receive positive reviews from guests who enjoy complimentary drinks and snacks. The nightly receptions and excellent lunch services are seen as valuable additions. However, some guests have noted a decline in the quality of the cocktail hour food. Nevertheless, the inclusive nature of the happy hour delivers a pleasant, enriching experience that many guests appreciate.
The rooms are frequently praised for their spaciousness and comfort, featuring great city and Lake Michigan views. Families particularly enjoy the ample space and separate living areas. However, some reviews indicate the need for updated decor and improved housekeeping. While many find the beds comfortable, others report issues with sofa beds and room temperatures. Noise disturbances, especially in rooms overlooking the open atrium, are also noted.
Cleanliness experiences are mixed; while many guests find the rooms and common areas clean, others have encountered inconsistent housekeeping and maintenance issues. Overcrowded conditions during busy periods can exacerbate cleanliness problems, though the hotel's spaciousness and general tidiness are often appreciated.
The staff generally receives high praise for their friendliness and helpfulness, enhancing the guest experience. While isolated incidents of inefficiency and rudeness are reported, the overall sentiment is positive with many staff members going above and beyond to assist guests.
WiFi service at the hotel elicits mixed reviews with some guests finding it reliable and others experiencing connectivity issues. Despite these inconsistencies, the availability of free internet is considered a positive aspect.
The gym and pool offer additional amenities with the gym being modern and relatively well-equipped, although opinions on its size vary. The pool is small and can be crowded, but it is a hit with families and is generally well-maintained. Cleaner pool facilities would enhance the experience, as the current state can be inconsistent.
Parking is another mixed aspect; while the convenience of the parking garage and EV charging slots are appreciated, many guests find the daily fee expensive and the signage within the garage confusing. The absence of valet parking and occasional difficulties in finding a spot are two notable points of frustration.
Finally, for families, the hotel is a top choice with spacious rooms and family-friendly amenities. Families enjoy the two-room suites, complimentary breakfast and convenient location. Kids particularly love the pool and the views from the rooms. Despite occasional noise issues, the hotel's overall accommodating environment makes it an excellent option for family vacations.
In summary, Embassy Suites by Hilton Chicago Downtown Magnificent Mile offers a prime location and a variety of valued amenities that contribute to a positive stay. While there are areas for improvement in terms of housekeeping and facility updates, the hotel's convenience, friendly staff and family-friendly atmosphere make it a popular choice for visitors to Chicago.
The Hampton Inn Chicago West Loop Fulton Market Area is highly regarded for its prime location in the vibrant West Loop area of Chicago. Guests are consistently impressed with its proximity to Clinton Station, major attractions, top restaurants, the United Center and Lake Michigan, making it an ideal choice for both convenience and ease of exploration. The surrounding area is noted for its safety, further enhancing the hotel’s appeal.
The accommodations at the hotel garner significant praise with guests frequently mentioning the spacious, clean and well-decorated rooms. The large, comfortable beds and well-stocked bathrooms add to the comfort, while the impressive city views, especially of Chicago's skyline and thunderstorms, elevate the overall experience. Visitors also appreciate the modern decor and the faithful representation of the rooms as advertised.
The complimentary breakfast receives overwhelmingly positive feedback for its variety, quality and taste. Guests appreciate the substantial options each morning, noting the meal as filling and delicious. The staff assisting with breakfast is frequently highlighted for their helpfulness, making the experience even more enjoyable. Despite minor comments on repetitiveness over several days, the breakfast is widely considered a significant enhancement to the overall stay.
Cleanliness is a standout feature of the hotel with guests repeatedly commending the spotless and well-maintained rooms and facilities. The friendly, professional and helpful staff further enhance the guest experience with particular praise for the reception desk staff. Their warm greetings, courteous demeanor and efficient service contribute to a welcoming environment and seamless stay.
While the pool receives mixed feedback due to its small size and occasional closures, it is generally described as beautiful with a good temperature when open. Guests found the pool area reasonably aesthetic, though some expected more.
Parking at the hotel is convenient due to its attachment to the property, but the high nightly cost and limited space availability can be drawbacks. Some guests faced challenges with tight parking spaces and issues with the validation process. The public nature of the garage adds to the competition for spots, contributing to occasional frustration.
Overall, the Hampton Inn Chicago West Loop Fulton Market Area offers a clean, comfortable stay with excellent service in a superb location. Guests enjoy a filling breakfast, helpful staff and pleasant accommodations despite minor issues with the pool and parking.
Level Chicago - Old Town enjoys widespread acclaim for its prime location at the gateway to Old Town, making it a top choice for visitors eager to explore Chicago. Guests appreciate the hotel's proximity to a variety of attractions, including dining, shopping, and convenient public transport options like the red line subway. This ideal setting is paired with stunning views and beautifully designed, spacious rooms that blend comfort and style, enhancing the guest experience.
The accommodations are particularly notable for their modern decor and well-appointed kitchen facilities, which provide a luxurious home-like atmosphere. Guests frequently commend the hotel for its exceptional cleanliness and friendly staff who are known for their welcoming and helpful demeanor. The combination of stylish accommodations and extensive amenities, such as a rooftop pool, superb gym facilities, and spa, make Level Chicago - Old Town a standout choice for both leisure and business travelers.
Guests also enjoy various leisure facilities on the 8th floor, including a well-equipped gym, pool, and sports areas, adding to the overall charm and appeal of the hotel. Families and active travelers find the range of activities available—from basketball to the game room—particularly entertaining. While on-site parking might come with a higher price tag, the convenience and security it offers are appreciated by many.
Though some minor issues like occasional lapses in cleaning or bedding discrepancies exist, they are overshadowed by the overwhelmingly positive experiences reported by guests, who often express a desire to return. Overall, Level Chicago - Old Town offers a memorable and comfortable stay, characterized by its exceptional location, luxurious accommodations, and attentive service.
A legendary hotel in the heart of the city’s business, financial and theatre district steps from Millennium Park, the Art Institute of Chicago and Grant Park.
Summary of reviews
Overall, The Palmer House Hilton is a stunning and grand hotel that exudes a legacy quality. Its historical landmark status is evident in its amazing property, history and ambiance. The lobby is especially remarkable with its grand architecture and original interior design that has been meticulously maintained. Guests who appreciate staying in living history will enjoy the different bits of history located around the hotel. Although the amenities may be underwhelming, this old heritage hotel is impressively made and maintained with stunning architecture and a rich history that transcends through the years. It is definitely worth a visit for those looking for a beautiful and historic experience.
A premier Chicago hotel steps away from upscale shopping, fine dining, the theater district, and Millennium Park. Revitalize in one of the 520 guestrooms and 40 suites featuring unique amenities.
Summary of reviews
The Renaissance Chicago Downtown Hotel has received mostly positive reviews from guests. While some had concerns about the parking prices and lack of direction on the website, many acknowledged that parking in downtown Chicago is expensive. Those who planned ahead were able to secure a more reasonable rate. Self-parking was an option for a fee, but some guests expressed frustration with the distance of the parking garage from the hotel. Despite these concerns, guests found ways to navigate the parking situation and enjoy their stay.
A luxury hotel situated atop Water Tower Place in the historic Gold Coast giving you the chance to explore Boston city, from shopping along Michigan Avenue to viewing famous works at the Art Institute.
Summary of reviews
The Ritz-Carlton, Chicago is a luxurious hotel that offers spacious and clean rooms with beautiful views of the city and lake. The bedding is plush and ultra comfortable, ensuring a good night's sleep. The hotel pays attention to cleanliness and the staff are helpful and accommodating. While some rooms may not come with a bathtub, alternatives can be offered. Overall, the hotel offers great rooms that are well worth the price.
The Hotel & Athletic Club at Midtown is a convenient option for travelers, thanks to the free onsite parking that is consistently praised by guests. Although some point out the need to validate parking frequently or the potential dangers of the garage, most appreciate the added convenience. While it's notable that the hotel doesn't offer handicapped-friendly parking, the availability of free parking otherwise is a definite plus.
The AC Hotel Chicago Downtown is highly praised for its exceptional location, making it the perfect choice for visitors keen on exploring the heart of Chicago. Just a block away from Michigan Avenue, the hotel is surrounded by numerous dining options, shops and entertainment venues, including a nearby piano bar. Its proximity to the Red Line train offers easy transportation around the city and the vibrant nightlife and diverse shopping experiences along the Magnificent Mile are added bonuses. Many guests commend the hotel's central placement, clean and modern amenities, accommodating staff and overall pleasant atmosphere, emphasizing the convenience of being able to walk to various attractions.
Guests have mixed feelings about the breakfast. Many find the European-inspired breakfast buffet to be superb with exceptional staff service, though some feel that at $17 per person plus tax, it is overpriced and offers limited variety. Nonetheless, those who try the breakfast enjoy its taste and the unique touch it adds to their stay.
The rooms at AC Hotel are noted for their modern, clean and spacious design. They are perfect for families or groups with some rooms accommodating up to four adults and options for adjoining rooms. The rooms are well-equipped with small refrigerators and comfortable beds and pillows, though a few guests prefer softer blankets. The spacious bathrooms and clean environment enhance comfort, despite some rooms feeling standard-sized. Overall, the combination of modern amenities and a tranquil atmosphere amidst the downtown hustle and bustle makes it a solid choice for a city stay.
Cleanliness is another strong point with numerous guests praising the hotel for being very clean and maintaining high standards. The friendly staff further enhance this positive experience, ensuring rooms are cleaned daily. While there are mentions of areas needing improvement, such as better lighting and deeper carpet cleaning, guests generally find the cleanliness commendable.
The staff at AC Hotel Chicago Downtown are repeatedly described as accommodating, kind and professional. Individual employees at the front desk, such as Jerry and Emily, receive special mentions for their friendliness and helpfulness. The team's consistent dedication to great service significantly enhances the guest experience.
Parking at the hotel is seen as a major advantage with on-site parking noted for its safety and security. Though the cost of parking is considered high by some and the parking garage spots may be small, the convenience and peace of mind it offers are appreciated.
Overall, the AC Hotel Chicago Downtown stands out due to its prime location, modern amenities, comfortable rooms, commendable cleanliness and especially its friendly and attentive staff. These elements make it an ideal choice for visitors looking to explore Chicago.
The Hilton Garden Inn Chicago Downtown/Magnificent Mile is widely praised for its exceptional location in the heart of Chicago, providing guests with easy access to the city's shopping, dining, and cultural attractions. Its proximity to the Magnificent Mile and nearby attractions makes it a perfect base for exploring the city. Additionally, the hotel's location next to the Grand subway station offers convenient public transportation options.
The hotel receives mixed reviews regarding its breakfast, which is highlighted for its taste and quality, especially at the Weber Grill. However, some guests express dissatisfaction with the lack of complimentary breakfast, pricing, and service. Dinner at the Weber Grill is well-received for its excellent food and professional staff, contributing to a positive dining experience.
Rooms at the hotel are commended for their spaciousness, comfort, and cleanliness, featuring amenities like mini-fridges and microwaves. Despite some noise issues and occasional lapses in cleanliness, the rooms are generally appreciated for their practicality.
Cleanliness in the hotel is mostly praised, with many guests finding the property well-maintained and tidy. The staff is often highlighted for their friendliness and helpfness, further enhancing guest experiences.
The hotel offers free Wi-Fi, but experiences with the service are inconsistent, with some guests reporting connectivity issues. The fitness center is liked for its range of equipment, while the indoor pool is seen as a valued, though sometimes crowded, amenity for families. Parking is convenient but considered costly, often surprising guests with high fees.
Overall, the Hilton Garden Inn Chicago Downtown/Magnificent Mile provides a comfortable and strategically located base for a Chicago visit, with its excellent customer service, pleasant rooms, and notable amenities contributing to a generally positive stay. Families particularly enjoy the convenient location and indoor pool, though they might find room sizes limiting. While some admit minor flaws in specific areas, the overall guest satisfaction remains high.
Embassy Suites by Hilton Chicago O'Hare Rosemont consistently garners positive reviews from guests, highlighting its prime location, excellent breakfast, spacious rooms, cleanliness, friendly staff and family-friendly amenities.
The hotel’s proximity to O'Hare International Airport and the Rosemont/Donald E. Stephens Convention Center is frequently mentioned as a significant convenience for travelers, particularly with the reliable shuttle services provided. Guests also appreciate the closeness to restaurants, bars, entertainment options and a shopping mall, making it a lively choice for both business and leisure travelers.
The breakfast experience is widely praised with a variety of delicious options, including a popular made-to-order omelette station. The spacious, well-lit breakfast area and the friendly, professional staff enhance the dining experience. Although some guests suggested more variety and noted occasional item shortages, breakfast often stands out as a highlight of their stay.
The rooms are described as clean, spacious and comfortable. Multiple guests appreciate the suite layout that includes living rooms and small kitchens, which are ideal for families and business travelers. While some suggest room updates are needed, the overall consensus emphasizes the relaxing environment provided.
Cleanliness is another strong point with many guests noting the clean and comfortable rooms and public areas. The attentive and friendly staff contribute positively, creating a welcoming and pleasant atmosphere. Despite some isolated cleanliness issues, including in the pullout sofas and bathrooms, the overall environment is seen as tidy and family-friendly.
The service provided by the hotel staff frequently earns high marks, described as attentive, accommodating and professional. The front desk team, in particular, is noted for their efficiency and friendliness, making guests feel well taken care of throughout their stay.
The indoor pool area receives mixed reviews. It is appreciated by families and seen as a great facility for kids, though some cleaning and maintenance issues have been reported. The lack of heating and a hot tub are mentioned as detractors. Nevertheless, it remains a valuable feature, especially for families.
Parking, however, is a common area of dissatisfaction among guests with numerous complaints about the high costs and confusing process. Many feel that the daily fee of $33 is excessive and not offering accessible options adds to the inconvenience.
Family travelers find the hotel particularly accommodating, highlighting the spacious suites, enjoyable pool area and outstanding breakfast. Despite minor inconveniences such as the absence of a waffle maker and the suggested improvements for pool maintenance, the hotel is well-suited for those traveling with children.
Comfortable beds are frequently noted, making it difficult for guests to get up in the morning due to their coziness. However, there are recurring issues with the sofa beds and some main bed mattresses needing replacement due to sagging. Still, the overall comfort level is highly appreciated.
In summary, Embassy Suites by Hilton Chicago O'Hare Rosemont presents a well-rounded choice for travelers, offering a strategic location, commendable breakfast, comfortable and spacious accommodations, excellent service and family-friendly amenities. While there are areas for improvement such as parking costs and minor cleanliness issues, the positive aspects predominantly contribute to a pleasant stay.
Nobu Hotel Chicago is a standout luxury destination located in the heart of the vibrant West Loop, offering guests a blend of Eastern refinement and modern elegance. Surrounded by top-tier dining and entertainment venues, and with easy access to public transport, it positions itself as a culinary and cultural haven in one of Chicago’s most dynamic neighborhoods.
Guests consistently praise the stylish and spacious rooms that exude a chic, minimalist design with Zen-like tranquility, enhanced by high ceilings and large windows. The attention to comfort is evident in the luxurious beds, which are frequently described as some of the best for a restful night’s sleep, accompanied by thoughtful amenities like heated bathroom floors and Dyson hairdryers.
Dining at Nobu Hotel is highlighted as a must-do experience, with exceptional food and outstanding service contributing to the hotel's allure. The rooftop restaurant and bar offer breathtaking views of the downtown skyline, elevating the dining experience with its culinary delights and exceptional cocktails. Breakfasts are noted for their creativity and taste, providing a pleasant start to the day amidst stunning surroundings.
The staff at Nobu Hotel are lauded for their warm hospitality and professionalism, consistently going above and beyond to enhance the guest experience. Their attentiveness and friendliness ensure that every need is met, creating an inviting atmosphere that leaves a lasting impression on visitors.
The property is immaculately maintained, with guests appreciating the pristine and stylish interiors. Complementing its luxury ethos, the hotel includes excellent facilities such as a well-equipped gym, a relaxing pool area, and a rejuvenating spa, all contributing to a comprehensive wellness retreat.
With its sophisticated elegance, strategic location, and exceptional service, Nobu Hotel Chicago offers an oasis of luxury and comfort in the bustling city, making it a top choice for travelers seeking a memorable and indulgent stay.
A landmark Chicago luxury hotel in the heart of one of the world's most powerful financial districts.
Summary of reviews
Overall, guests have given JW Marriott Chicago high praise for its superb atmosphere and exceptional service. While some have noted that the rooms may be outdated, visitors still consider it an awesome place to stay in downtown Chicago. Many appreciate the relaxing getaway from home and plan on returning with some even claiming it's the only place they'll ever stay in the city. Despite any minor flaws, this hotel is truly amazing and worth considering for your next trip.
The Sheraton Grand Chicago Riverwalk is a highly praised downtown hotel offering an excellent location with easy access to major city attractions such as Millennium Park, Navy Pier and Michigan Avenue. Guests frequently commend the convenient proximity to the Riverwalk, abundant dining options and scenic river views, framing it as a prime spot for exploring Chicago’s vibrant surroundings.
Breakfast at the hotel receives favorable remarks for its quality and variety, though priced higher than expected. Guests highlight an excellent buffet and specific in-house café delights; however, some contend the costs, especially for children and during weekends. Similarly, dinner experiences are positively noted for fresh and flavorful options with commendable staff service and a pleasant bar ambiance. The high cost of food and limited variety are occasional criticisms.
The rooms are admired for their comfort and spectacular views of the river. Guests appreciate their spaciousness and cleanliness, but note the necessity for updates and better maintenance with some issues of wear and tear, non-draining bathtubs and lack of amenities like mini-fridges. The friendly, professional staff often garner high praise, enhancing the overall guest experience with standout service from specific employees.
Cleanliness levels receive mixed reviews. While many guests report spotless bathrooms and well-kept facilities, consistency in housekeeping services is an area needing improvement. Issues such as incomplete cleaning and improper restocking of amenities were noted.
The gym ranks high among guests, described as spacious and well-equipped, providing a satisfactory workout setting with additional perks like gym towels. Similarly, the pool, although small and sometimes crowded, offers a pleasant heated indoor swimming experience with nice views.
Parking, however, is a notable downside with high fees and challenging navigation, detracting from the overall convenience. Families find the hotel welcoming, suitable for both children and pets with helpful staff making their stay enjoyable, despite occasionally inadequate sleeping arrangements.
The comfortable beds receive compliments for cleanliness and comfort, although some guests feel the bed sizes are smaller than expected. For business travelers, the hotel provides a productive environment with necessary facilities and reliable Wi-Fi, although meeting rooms may require temperature adjustments.
The absence of complimentary Wi-Fi and the additional costs attached are significant negative points. Guests expect free internet services in a modern hospitality setting and the lack of it, combined with frequently poor connectivity, detracts from an otherwise positive stay.
Overall, Sheraton Grand Chicago Riverwalk stands out for its location, exceptional service and comfortable accommodations, appealing predominantly to tourists and business travelers despite some areas requiring attention and improvement.
The Hilton Chicago receives acclaim primarily for its excellent location, historic charm and views of Lake Michigan, positioning it as an ideal base for exploring downtown Chicago. Guests appreciate the hotel's proximity to major attractions such as the Art Institute, Soldier Field and various dining and entertainment options, all within walking distance. Its scenic surroundings, coupled with the quiet end of Michigan Avenue, offer a tranquil retreat while remaining near city action.
Breakfast at Hilton Chicago garners mixed reviews; many find the selection and made-to-order options delicious and varied, while others criticize the high costs and occasional unavailability. Despite these issues, guests who had breakfast included in their stay appreciated the offering.
Dining experiences generally receive positive feedback with the quality of food and service at the main restaurant being particularly praised. However, the limited and expensive dining options, especially in the Herb'N Kitchen, are points of concern.
The hotel's rooms are consistently described as spacious, clean and comfortable with excellent views of Lake Michigan. Guests also commend the cleanliness and comfortable sleeping arrangements, although some note maintenance issues and inconsistent housekeeping.
The staff at Hilton Chicago are frequently praised for their friendliness and professionalism, particularly the bell and cleaning staff. However, isolated instances of rudeness and lack of concierge services slightly blemish the overall positive guest experience.
Wi-Fi and gym services present some challenges with guests noting additional fees for room internet and gym access. Despite this, the gym and pool facilities are well-received, especially by families.
Parking is a common complaint due to high fees and occasional unavailability, even though the attached garage's convenience is acknowledged.
Families find the Hilton Chicago accommodating, offering spacious rooms and kid-friendly amenities that enhance their stay. Despite a few food option concerns and minor issues, the overall experience remains positive due to the location and family-oriented features.
In summary, the Hilton Chicago shines with its prime location, historical elegance and friendly service, making it a favored choice for travelers, despite some operational inconsistencies and extra costs.
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