A legendary hotel in the heart of the city’s business, financial and theatre district steps from Millennium Park, the Art Institute of Chicago and Grant Park.
Summary of reviews
Overall, The Palmer House Hilton is a stunning and grand hotel that exudes a legacy quality. Its historical landmark status is evident in its amazing property, history and ambiance. The lobby is especially remarkable with its grand architecture and original interior design that has been meticulously maintained. Guests who appreciate staying in living history will enjoy the different bits of history located around the hotel. Although the amenities may be underwhelming, this old heritage hotel is impressively made and maintained with stunning architecture and a rich history that transcends through the years. It is definitely worth a visit for those looking for a beautiful and historic experience.
A luxury 5-star hotel in Chicago (Magnificent Mile - River North), close to Hancock Tower.
Summary of reviews
The Waldorf Astoria Chicago is a luxurious 5-star hotel that offers a cozy and romantic ambiance with its fireplaces. Although some guests experienced maintenance issues with their fireplaces, those who were able to use them described them as incredible and adding to the overall coziness of the room. While one guest expressed disappointment regarding the high price tag for their room, the majority of guests enjoyed a comfortable and upscale experience.
Located in downtown Chicago and housed in a skyscraper, The Langham Chicago is an iconic experience in and of itself. It has a large collection of Art displayed in the hotel premises for the guests to enjoy. Designed by a famous architect and offering stunning views of the city landscape, the Chicago River and Lake Michigan, this hotel is ideal for travelers who wish to experience the lavish side of Chicago. Its convenient location near popular landmarks, as well as its excellent services, from delightful dining options, to invigorating spa facilities and even a Kids' Suite and a Cinema Suite, make this hotel a favorite among guests.
Summary of reviews
The Langham Chicago is a top-rated hotel that offers a true five-star experience with exceptional facilities and services. Located in the heart of Chicago, this hotel provides the best of Chicago architecture and top-notch attention to clientele. The staff and amenities receive a 5-star rating, making it one of the best hotels in the area. Families can enjoy a fantastic stay with services that make them feel like royalty. The Langham is the epitome of luxury and class, representing the pinnacle of standards for 5-star hotels. While some guests expected more from a 5-star hotel, the majority of reviews are exceptional. Overall, The Langham Chicago is a perfect luxurious getaway for anyone seeking absolute luxury, beauty and exceptional services.
The Hotel & Athletic Club at Midtown is a convenient option for travelers, thanks to the free onsite parking that is consistently praised by guests. Although some point out the need to validate parking frequently or the potential dangers of the garage, most appreciate the added convenience. While it's notable that the hotel doesn't offer handicapped-friendly parking, the availability of free parking otherwise is a definite plus.
Located steps from the Magnificent Mile and North Michigan Avenue’s best shopping the hotel's guest-room views of Lake Michigan and the city skyline will leave you speechless.
Summary of reviews
Overall, Four Seasons Chicago offers an exceptional hotel experience, fueled by their friendly and helpful staff who prioritize guest comfort and satisfaction. The fantastic concierges are a standout feature, arranging wonderful dinners and providing excellent recommendations. From the front desk to the waitstaff, every member of the team is courteous and attentive, taking the time to learn guests’ names and ensuring their stay is enjoyable. Staff politeness and helpfulness are consistent across all levels of the hotel, demonstrating a strong focus on service. Despite any issues, extra apologies and assistance are offered, showcasing an unwavering commitment to guest satisfaction. The location is perfect and combined with the exceptional staff and amenities, Four Seasons Chicago is an excellent choice for visitors seeking an unforgettable experience.
A luxury hotel situated atop Water Tower Place in the historic Gold Coast giving you the chance to explore Boston city, from shopping along Michigan Avenue to viewing famous works at the Art Institute.
Summary of reviews
The Ritz-Carlton, Chicago is a luxurious hotel that offers spacious and clean rooms with beautiful views of the city and lake. The bedding is plush and ultra comfortable, ensuring a good night's sleep. The hotel pays attention to cleanliness and the staff are helpful and accommodating. While some rooms may not come with a bathtub, alternatives can be offered. Overall, the hotel offers great rooms that are well worth the price.
Located in the heart of the vibrant Chicago, The Peninsula Chicago combines the most heartfelt hospitality with the most lavish accommodation in order to make every guest's stay as comfortable and unique as possible. From elegantly appointed rooms and suites to spacious meeting rooms and the exquisite rooftop bar that offers spectacular panoramic views over this marvelous city and its wonders, this hotel is certain to provide you with everything you might need whether traveling for leisure or business purposes, or hosting the most lavish wedding or conference.
Summary of reviews
The Peninsula Chicago is the standard bearer for the hospitality industry, exceeding expectations in every aspect. Guests rave about the luxurious facilities, excellent staff and exceptional service that leaves a lasting impression. Despite the high price tag, the location and amenities are definitely worth it, making for a perfect stay. With high-end 5-star hotel service, a stunning property and world-class amenities, the Peninsula offers an unforgettable experience that will keep guests coming back. This hotel is a must-visit destination for travelers who want the very best.
The InterContinental Chicago Magnificent Mile by IHG, is a must-stay destination in Chicago for those wanting to experience traditional grandeur with a touch of luxury. Guests have raved about the hotel's beautiful decor and charming indoor pool, while the king luxury suites have received nothing but praise for their stunning beauty. Although some comments highlighted the hefty price tag, guests have noted that the hotel is well worth it with excellent staff and great overall experience. It's the perfect location for a luxurious stay in the heart of Chicago.
A landmark Chicago luxury hotel in the heart of one of the world's most powerful financial districts.
Summary of reviews
Overall, guests have given JW Marriott Chicago high praise for its superb atmosphere and exceptional service. While some have noted that the rooms may be outdated, visitors still consider it an awesome place to stay in downtown Chicago. Many appreciate the relaxing getaway from home and plan on returning with some even claiming it's the only place they'll ever stay in the city. Despite any minor flaws, this hotel is truly amazing and worth considering for your next trip.
Discover a chic ambiance, elegant understated rooms and contemporary original works of art in a luxury hotel located in Chicago’s Gold Coast neighborhood.
Summary of reviews
Park Hyatt Chicago is a luxurious hotel located in the heart of Chicago, offering comfortable and clean rooms with breathtaking views. The bathrooms are a standout feature and the dining area is elegant and convenient. Although some reviewers suggest updating the furniture and carpeting, the overall impression is that the rooms are gorgeous. The staff is polite, helpful and thoughtful, going above and beyond to provide an impeccable experience. Guests noted that the staff members were attentive, friendly and even greeted returning guests by name. The service at the restaurant was also praised for being accommodating and pleasant. With its prime location, everything guests need is just steps away.
The The Wade is a must-stay hotel for tourists and city explorers who value location above all else. Its prime spot near Navy Pier offers stunning views of Lake Michigan and the city skyline. The staff receives high marks for their welcoming and friendly demeanor, while the chic and stylish interior provides a relaxing atmosphere. The rooms are cozy, modern and feature comfortable beds that leave guests feeling refreshed and relaxed. While breakfast experiences varied from guest to guest, the a la carte breakfast was praised by many. The hotel also offers an indoor heated pool, although some guests noted that improvements could be made. Guests appreciate the hotel's accommodating facilities as well, despite minor cleanliness issues. The hotel's luxurious decor and sexy vibe leave guests feeling a little fancy during their stay. While some guests found the wifi connection to be slow and the charges for wifi to be disappointing, the availability of wifi throughout the hotel was appreciated. The The Wade is a great deal for the value and a splendide hotel with great amenities.
Loews Chicago Hotel, situated near Navy Pier and the Magnificent Mile, offers guests spectacular city skyline and lake views in a luxurious setting. With 400 guestrooms, including 25 luxury suites, the hotel provides various amenities such as ETA Restaurant Bar, Lobby Lounge and Flavor by Loews Chicago Hotel, ensuring an authentic culinary experience. The hotel also features 31,000 square feet of indoor and outdoor meeting space, catering to events of all sizes with its award-winning services. Guests can enjoy personalized services, including complimentary shoe shines and experienced concierge assistance, making their stay comfortable and memorable.
Summary of reviews
Loews Chicago Hotel is a fantastic choice for families looking for a luxurious and kid-friendly stay. The hotel's staff is incredibly helpful and accommodating, especially when traveling with children. The hotel's popularity among families is evident in the frequently overcrowded pool, but this only adds to the fun atmosphere. Children rated the hotel a 10 out of 10 and Loews provides a great selection of gifts for kids. While some guests noted that water was not provided for free in rooms and the rooms were a bit small for families of four, these were minor issues compared to the overall positive experience. Your kids are sure to have a blast and make new friends at Loews Chicago Hotel.
The Sheraton Grand Chicago Riverwalk is a highly praised downtown hotel offering an excellent location with easy access to major city attractions such as Millennium Park, Navy Pier and Michigan Avenue. Guests frequently commend the convenient proximity to the Riverwalk, abundant dining options and scenic river views, framing it as a prime spot for exploring Chicago’s vibrant surroundings.
Breakfast at the hotel receives favorable remarks for its quality and variety, though priced higher than expected. Guests highlight an excellent buffet and specific in-house café delights; however, some contend the costs, especially for children and during weekends. Similarly, dinner experiences are positively noted for fresh and flavorful options with commendable staff service and a pleasant bar ambiance. The high cost of food and limited variety are occasional criticisms.
The rooms are admired for their comfort and spectacular views of the river. Guests appreciate their spaciousness and cleanliness, but note the necessity for updates and better maintenance with some issues of wear and tear, non-draining bathtubs and lack of amenities like mini-fridges. The friendly, professional staff often garner high praise, enhancing the overall guest experience with standout service from specific employees.
Cleanliness levels receive mixed reviews. While many guests report spotless bathrooms and well-kept facilities, consistency in housekeeping services is an area needing improvement. Issues such as incomplete cleaning and improper restocking of amenities were noted.
The gym ranks high among guests, described as spacious and well-equipped, providing a satisfactory workout setting with additional perks like gym towels. Similarly, the pool, although small and sometimes crowded, offers a pleasant heated indoor swimming experience with nice views.
Parking, however, is a notable downside with high fees and challenging navigation, detracting from the overall convenience. Families find the hotel welcoming, suitable for both children and pets with helpful staff making their stay enjoyable, despite occasionally inadequate sleeping arrangements.
The comfortable beds receive compliments for cleanliness and comfort, although some guests feel the bed sizes are smaller than expected. For business travelers, the hotel provides a productive environment with necessary facilities and reliable Wi-Fi, although meeting rooms may require temperature adjustments.
The absence of complimentary Wi-Fi and the additional costs attached are significant negative points. Guests expect free internet services in a modern hospitality setting and the lack of it, combined with frequently poor connectivity, detracts from an otherwise positive stay.
Overall, Sheraton Grand Chicago Riverwalk stands out for its location, exceptional service and comfortable accommodations, appealing predominantly to tourists and business travelers despite some areas requiring attention and improvement.
The Royal Sonesta Chicago River North provides a luxurious retreat in a prime location near popular attractions like Michigan Avenue, Navy Pier and Millennium Park. Guests can enjoy upscale accommodations, a heated indoor pool, rooftop sundeck and state-of-the-art fitness center. The hotel offers on-site dining at CBR, serving American cuisine and craft cocktails, and over 8,000 square feet of versatile meeting and event spaces with stunning city views. Additional amenities include an indoor heated pool, outdoor sundeck and convenient parking options, ensuring a comfortable and enjoyable stay for all.
Summary of reviews
The Royal Sonesta Chicago River North is a fantastic hotel located in the heart of downtown Chicago. Guests love the vibrant bars and restaurants surrounding the hotel and the easy access to public transportation makes it a breeze to explore the city's sites. While the hotel bar/restaurant wasn't open during some stays, there are plenty of other options within walking distance. Guests appreciate the hotel's proximity to nightlife and found it to be a great spot to relax after a day of sightseeing. Some guests did express a desire for the receptionists to have more knowledge of recommended local venues, but overall, the hotel's location and access to Chicago's nightlife couldn't be beat.
A premier Chicago hotel steps away from upscale shopping, fine dining, the theater district, and Millennium Park. Revitalize in one of the 520 guestrooms and 40 suites featuring unique amenities.
Summary of reviews
The Renaissance Chicago Downtown Hotel has received mostly positive reviews from guests. While some had concerns about the parking prices and lack of direction on the website, many acknowledged that parking in downtown Chicago is expensive. Those who planned ahead were able to secure a more reasonable rate. Self-parking was an option for a fee, but some guests expressed frustration with the distance of the parking garage from the hotel. Despite these concerns, guests found ways to navigate the parking situation and enjoy their stay.
The Hyatt Regency McCormick Place Chicago is an excellent choice for anyone wanting a great hotel experience near Soldier Field. Guests rave about the superb facilities and services, as well as the hotel's commitment to safety. Although the price is perceived as being too high by some and the property has seen better days, overall, the Hyatt Regency McCormick Place Chicago is a wonderful 4-star establishment with quality amenities and a fantastic location. It's worth noting that there are no microwaves in the room, but despite this, the hotel remains a popular choice amongst guests.
Located amongst Chicago’s finest attractions the hotel has 455 spacious suites featuring private bedrooms and separate living areas, outfitted with 37-inch TVs, in addition to kitchenettes with refrigerators, microwaves and coffeemakers.
Summary of reviews
The Embassy Suites by Hilton Chicago Downtown Magnificent Mile stands out for its prime downtown location, which garners high praise from guests. Situated within walking distance to iconic attractions such as Navy Pier, the Magnificent Mile, Millennium Park and the Chicago Riverwalk, the hotel's central position makes it an ideal starting point for exploring the city. Guests appreciate the convenience of nearby public transportation, vibrant surroundings filled with stores, eateries and entertainment venues and the great views from the rooms, which altogether ensure a memorable stay in Chicago.
Breakfast at the hotel is highly appreciated for its variety, quality and the convenience of being complimentary. Many guests enjoy made-to-order omelets and a wide selection of hot and cold dishes, although the breakfast area can become crowded at times. Despite minor issues such as occasional food temperature and limited healthier options, the breakfast service generally exceeds expectations, providing a satisfying start to the day.
The evening social amenities, notably the happy hour, receive positive reviews from guests who enjoy complimentary drinks and snacks. The nightly receptions and excellent lunch services are seen as valuable additions. However, some guests have noted a decline in the quality of the cocktail hour food. Nevertheless, the inclusive nature of the happy hour delivers a pleasant, enriching experience that many guests appreciate.
The rooms are frequently praised for their spaciousness and comfort, featuring great city and Lake Michigan views. Families particularly enjoy the ample space and separate living areas. However, some reviews indicate the need for updated decor and improved housekeeping. While many find the beds comfortable, others report issues with sofa beds and room temperatures. Noise disturbances, especially in rooms overlooking the open atrium, are also noted.
Cleanliness experiences are mixed; while many guests find the rooms and common areas clean, others have encountered inconsistent housekeeping and maintenance issues. Overcrowded conditions during busy periods can exacerbate cleanliness problems, though the hotel's spaciousness and general tidiness are often appreciated.
The staff generally receives high praise for their friendliness and helpfulness, enhancing the guest experience. While isolated incidents of inefficiency and rudeness are reported, the overall sentiment is positive with many staff members going above and beyond to assist guests.
WiFi service at the hotel elicits mixed reviews with some guests finding it reliable and others experiencing connectivity issues. Despite these inconsistencies, the availability of free internet is considered a positive aspect.
The gym and pool offer additional amenities with the gym being modern and relatively well-equipped, although opinions on its size vary. The pool is small and can be crowded, but it is a hit with families and is generally well-maintained. Cleaner pool facilities would enhance the experience, as the current state can be inconsistent.
Parking is another mixed aspect; while the convenience of the parking garage and EV charging slots are appreciated, many guests find the daily fee expensive and the signage within the garage confusing. The absence of valet parking and occasional difficulties in finding a spot are two notable points of frustration.
Finally, for families, the hotel is a top choice with spacious rooms and family-friendly amenities. Families enjoy the two-room suites, complimentary breakfast and convenient location. Kids particularly love the pool and the views from the rooms. Despite occasional noise issues, the hotel's overall accommodating environment makes it an excellent option for family vacations.
In summary, Embassy Suites by Hilton Chicago Downtown Magnificent Mile offers a prime location and a variety of valued amenities that contribute to a positive stay. While there are areas for improvement in terms of housekeeping and facility updates, the hotel's convenience, friendly staff and family-friendly atmosphere make it a popular choice for visitors to Chicago.