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Summary of reviewsThe Treat Hotel in Margao City stands out primarily for its advantageous central location, which places guests in close proximity to shops, restaurants, public transportation and the Madgaon railway station. This convenience is a significant draw, allowing easy exploration of key attractions and amenities. The hotel's affordability and accessibility make it an appealing option for those on a budget.
Guests generally enjoy the breakfast offerings at The Treat Hotel, appreciating the included morning meal and variety of options available, especially the availability of tea. Despite some feedback on the need for more diverse dishes and cooler temperatures in the cafeteria, the overall sentiment about the breakfast experience is positive.
The rooms at The Treat Hotel receive mixed reviews. The spaciousness and comfort of the rooms, often cited as a highlight, are appreciated alongside the presence of balconies. Positive remarks are made about cleanliness and the housekeeping service when up to standard. However, issues such as maintenance problems, pest infestations and inconsistent cleanliness detract from the overall experience for some guests. Despite these drawbacks, the room service and the friendliness of the staff help mitigate some of the issues.
Cleanliness, in general, is another area of mixed feedback. While some guests reported clean and well-maintained rooms, others highlighted problems like sticky floors, dirty bathrooms and unpleasant odors due to moisture issues. The inconsistency in cleanliness suggests a need for ongoing improvement in this area.
The hotel staff receives predominantly positive reviews, commended for their politeness, friendliness and willingness to assist guests. The manager and housekeeping staff, in particular, are often praised for their exceptional service. Nonetheless, there are occasional mentions of unprofessional behavior from some staff members, especially at the reception, indicating room for improvement in staff training and consistency.
Regarding the beds, while comfort is often noted, several guests express dissatisfaction with the cleanliness of bed linen and the practice of pushing twin beds together, which can cause discomfort. This indicates a need for better hygiene practices and proper bed configurations.
Overall, The Treat Hotel offers a decent stay for budget-conscious travelers looking for a centrally located hotel in Margao City. Despite some maintenance and cleanliness issues, the spacious rooms, decent breakfast and helpful staff contribute to a generally positive experience. The hotel is rated above average, making it a reasonable choice for short stays with an overall rating of around 7/10.
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