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Dog Friendly, 4-Star Hotels in Crane Square
200+ HOTELS IN AND AROUND CRANE SQUARERanking can be influenced by the commissions we receive.20 hotels nearby!
$
+2
Info
Categories
Dog Friendly
4 Star
Business
From $234
$
+5
Info
Summary of reviews
Embassy Suites by Hilton Newark Airport consistently receives positive feedback from a diverse range of guests, thanks to its strategic location and high-quality services. The hotel is ideally situated near Newark Airport, offering a swift five-minute drive with a complimentary shuttle service. Its proximity to the Jersey Gardens Outlet Mall is a significant highlight, providing guests with ample shopping opportunities without the added burden of sales tax. Furthermore, the hotel's convenient access to Cape Liberty appeals to both cruise passengers and business travelers.
Guests laud the hotel for its spacious and clean rooms, which are perfect for families and groups, featuring amenities like kitchenettes and separate living areas. The overall cleanliness of the hotel is frequently emphasized, with rooms and common areas noted as well-maintained.
Dining options contribute positively to guest experiences; the complimentary breakfast, especially the made-to-order omelets, receives praise for variety and quality. While dinner receives mixed feedback, guests appreciate the reasonable prices and the complimentary happy hour. Situated near multiple dining outlets, the hotel's location adds additional convenience.
Team members are continually praised for their warm and attentive service. Staff members like Dorothea and Paul receive special mentions for enhancing the guest experience with their friendliness and professionalism. This high level of customer service creates a welcoming atmosphere for all visitors.
Additionally, the hotel's accommodations are highly regarded for their comfortable beds, ensuring a restful stay. Families particularly benefit from the hotel's amenities, such as a pool, which adds to the children's enjoyment.
While parking experiences are mixed due to unexpected fees, the ease of finding a parking space is noted positively. Overall, Embassy Suites by Hilton Newark Airport's combination of location, service, and amenities make it an attractive option for both leisure and business travelers seeking a comfortable and convenient stay near key transportation and shopping venues.
Guests laud the hotel for its spacious and clean rooms, which are perfect for families and groups, featuring amenities like kitchenettes and separate living areas. The overall cleanliness of the hotel is frequently emphasized, with rooms and common areas noted as well-maintained.
Dining options contribute positively to guest experiences; the complimentary breakfast, especially the made-to-order omelets, receives praise for variety and quality. While dinner receives mixed feedback, guests appreciate the reasonable prices and the complimentary happy hour. Situated near multiple dining outlets, the hotel's location adds additional convenience.
Team members are continually praised for their warm and attentive service. Staff members like Dorothea and Paul receive special mentions for enhancing the guest experience with their friendliness and professionalism. This high level of customer service creates a welcoming atmosphere for all visitors.
Additionally, the hotel's accommodations are highly regarded for their comfortable beds, ensuring a restful stay. Families particularly benefit from the hotel's amenities, such as a pool, which adds to the children's enjoyment.
While parking experiences are mixed due to unexpected fees, the ease of finding a parking space is noted positively. Overall, Embassy Suites by Hilton Newark Airport's combination of location, service, and amenities make it an attractive option for both leisure and business travelers seeking a comfortable and convenient stay near key transportation and shopping venues.
Categories
Dog Friendly
4 Star
Family
$
+4
Info
Categories
Dog Friendly
4 Star
Sustainability Journey
$
+6
Info
Categories
Dog Friendly
4 Star
Parking
EV charging stations
$
+6
Info
Categories
Dog Friendly
4 Star
Family
The View - Direct Bus Time Square NYC Breakfast Included - A10.2 mi from Crane Square
Aparthotel in Jersey City NJ
8.4
Very Good$
+4
Info
Categories
Dog Friendly
4 Star
Free Wi-Fi
The View - Direct Bus Time Square NYC Breakfast Included - D10.2 mi from Crane Square
Aparthotel in Jersey City NJ
9.3
Excellent$
+4
Info
Categories
Dog Friendly
4 Star
Free Wi-Fi
The View - Direct Bus Time Square NYC Breakfast Included - C10.2 mi from Crane Square
Aparthotel in Jersey City NJ
9.0
Excellent$
+4
Info
Categories
Dog Friendly
4 Star
Free Wi-Fi
$
+3
Info
Summary of reviews
Hyatt House Jersey City boasts an unbeatable location with incredible views of the Manhattan skyline, close to public transportation and restaurants. Despite some negative comments, the breakfast generally receives positive feedback with a great variety of food and drinks available, but some issues with cleanliness and management need to be addressed. The hotel offers guests clean and spacious rooms with comfortable beds and modern decor with areas of minor wear and tear. Most guests found their rooms to be well-maintained and overall cleanliness of the hotel was positively reviewed. The staff is friendly, welcoming and helpful with excellent customer service, though some reviews note housekeeping and maintenance staff could be more attentive. Hyatt House Jersey City is an ideal environment to stay with your family with spacious rooms and accommodating staff but some limitations with the breakfast and restaurant options. The beds are described as very comfortable, making for a great night's sleep. Overall, Hyatt House Jersey City offers a clean and comfortable stay with friendly and accommodating staff, in a convenient and picturesque location.
Categories
Dog Friendly
4 Star
Sustainability Journey
$
+3
Info
Summary of reviews
The Westin Jersey City Newport is a highly recommended hotel for travelers looking for a convenient location with spectacular views of the New York skyline. The rooms are spacious, comfortable and clean with good storage space, lighting and air conditioning. The hotel staff is extremely helpful and professional, going above and beyond to accommodate guests' needs. The hotel's cleanliness is highly praised with guests noticing the overall cleanliness of the hotel. The heavenly beds are a highlight for many, ensuring a good night's sleep for all guests. However, there are some issues with parking and unloading cars, as well as some issues with the WiFi and noise from neighboring rooms. Despite this, many guests are looking forward to revisiting soon and trying out one of the suites. Overall, The Westin Jersey City Newport is a great choice for those looking to stay in Jersey City.
Categories
4 Star
Dog Friendly
Luxury
$
+8
Info
Summary of reviews
Westminster Hotel enjoys a prime location that has left a positive impression on many guests. Convenient access to major highways, nearby hospitals, shopping centers, restaurants and easy routes to New York City and the airport make it a favored choice for both business and leisure travelers. The tranquil surroundings, enhanced by pleasant greenery, further contribute to the appeal of the location.
The staff at Westminster Hotel is frequently praised for their friendliness and professionalism. Their courteous and attentive demeanor ensures a welcoming atmosphere, contributing significantly to positive guest experiences. The front desk team is especially noted for their efficiency and helpfulness, adding to the overall smooth and pleasant stay.
The rooms at the hotel receive mixed reviews. On the positive side, guests appreciate the spaciousness, comfort and modern decor of the rooms. Cleanliness is often highlighted with some reviews complimenting the spotless conditions and immaculate bathrooms. However, there are recurring complaints about outdated and broken amenities, cleanliness issues and poor maintenance, indicating a need for improvements in these areas.
Breakfast at the hotel is a point of contention among guests. While some praise the quality and staff attentiveness, many are dissatisfied due to the additional cost and limited options. The absence of a complimentary or continental breakfast is a common disappointment with several guests opting for other dining options.
The hotel's restaurant, Feathered Fox, receives positive feedback for the quality and deliciousness of its food, despite its limited hours of operation. The bar service and happy hour are particularly well-received. Nevertheless, the occasional unavailability of the restaurant and parking difficulties pose challenges to some guests.
Cleanliness throughout the hotel garners mixed reviews. While many guests find the hotel clean, comfortable and well-maintained, there are notable instances of inconsistency. Some guests report issues such as dirty rooms, stained carpets and slow responses to cleaning requests, indicating a need for more consistent maintenance.
The WiFi service at Westminster Hotel could benefit from improvements, as many guests report spotty connections and periods of no internet. The gym is generally praised for being well-equipped and maintained, contributing to a satisfactory exercise experience. Similarly, the swimming pool receives positive feedback for its appeal and cleanliness, though some guests encounter issues with cleanliness and periodic closures.
Parking is available and appreciated by many guests for being free, though some point out limitations such as poorly marked and inadequately lit spaces and the distance from the parking area to the rooms.
The beds at Westminster Hotel are generally well-regarded with many guests highlighting their comfort and quality. Cleanliness of the bedding is a positive note, though some reviews suggest improvements such as thicker bedspreads and mattress replacements.
In summary, Westminster Hotel stands out for its excellent location and friendly staff with comfortable beds and a well-maintained gym adding to its appeal. However, improvements in breakfast offerings, room maintenance, cleanliness consistency and WiFi connectivity could enhance the overall guest experience.
The staff at Westminster Hotel is frequently praised for their friendliness and professionalism. Their courteous and attentive demeanor ensures a welcoming atmosphere, contributing significantly to positive guest experiences. The front desk team is especially noted for their efficiency and helpfulness, adding to the overall smooth and pleasant stay.
The rooms at the hotel receive mixed reviews. On the positive side, guests appreciate the spaciousness, comfort and modern decor of the rooms. Cleanliness is often highlighted with some reviews complimenting the spotless conditions and immaculate bathrooms. However, there are recurring complaints about outdated and broken amenities, cleanliness issues and poor maintenance, indicating a need for improvements in these areas.
Breakfast at the hotel is a point of contention among guests. While some praise the quality and staff attentiveness, many are dissatisfied due to the additional cost and limited options. The absence of a complimentary or continental breakfast is a common disappointment with several guests opting for other dining options.
The hotel's restaurant, Feathered Fox, receives positive feedback for the quality and deliciousness of its food, despite its limited hours of operation. The bar service and happy hour are particularly well-received. Nevertheless, the occasional unavailability of the restaurant and parking difficulties pose challenges to some guests.
Cleanliness throughout the hotel garners mixed reviews. While many guests find the hotel clean, comfortable and well-maintained, there are notable instances of inconsistency. Some guests report issues such as dirty rooms, stained carpets and slow responses to cleaning requests, indicating a need for more consistent maintenance.
The WiFi service at Westminster Hotel could benefit from improvements, as many guests report spotty connections and periods of no internet. The gym is generally praised for being well-equipped and maintained, contributing to a satisfactory exercise experience. Similarly, the swimming pool receives positive feedback for its appeal and cleanliness, though some guests encounter issues with cleanliness and periodic closures.
Parking is available and appreciated by many guests for being free, though some point out limitations such as poorly marked and inadequately lit spaces and the distance from the parking area to the rooms.
The beds at Westminster Hotel are generally well-regarded with many guests highlighting their comfort and quality. Cleanliness of the bedding is a positive note, though some reviews suggest improvements such as thicker bedspreads and mattress replacements.
In summary, Westminster Hotel stands out for its excellent location and friendly staff with comfortable beds and a well-maintained gym adding to its appeal. However, improvements in breakfast offerings, room maintenance, cleanliness consistency and WiFi connectivity could enhance the overall guest experience.
Categories
Dog Friendly
4 Star
Pool
Indoor Pool
$
+6
Info
Categories
Dog Friendly
4 Star
Small
$
+2
Info
Summary of reviews
The W Hoboken is a fantastic four-star hotel with a beautiful and great location that provides a stunning view of Manhattan. The hotel is perfect for a girls' getaway or a romantic stay with walking proximity to coffee shops, restaurants and more. The rooms are comfortable, attractive and well-maintained, although some guests have reported small and basic rooms with average furnishings that could use an upgrade. However, the hotel is very clean with immaculate rooms and a commitment to cleanliness that guests appreciate. The staff is friendly, welcoming and professional with Maxine and Kelly at the front desk noted for their exceptional service. While there may be some minor faults, the hotel is generally very good and definitely worth considering for your next trip to the area.
Categories
4 Star
Dog Friendly
Luxury
$
+7
Info
Summary of reviews
The Washington hotel is a great choice for travelers looking for a convenient and comfortable stay in downtown Manhattan. Its location next to the One World Trade Center and close proximity to popular attractions is a major selling point with many guests praising the hotel's stylish decor and clean and comfortable rooms. While the complimentary continental breakfast could use some improvements, it is still a decent offering for a mid-range hotel. The beds have received rave reviews from guests with many describing them as extremely comfortable. The staff is friendly and helpful with some guests even receiving special accommodations. While the hotel may not be considered a true four-star hotel, it provides a great value for its price and guests say they would gladly come back again. Overall, The Washington provides a clean and comfortable stay in a great location with friendly staff ready to assist with any needs.
Categories
4 Star
Dog Friendly
Skyscraper
Club Quarters Hotel World Trade Center, New York11.2 mi from Crane Square
Hotel in New York NY
8.4
Very GoodFrom $236
$
+9
Info
Summary of reviews
The Club Quarters Hotel World Trade Center in New York is a great choice for anyone looking for a centrally located hotel with easy access to numerous subway options. The hotel offers stunning views of the skyline and excellent proximity to the World Trade Center, Wall Street, Pier to Statue of Liberty and Ellis Island, making it an ideal base for exploring downtown. Despite not offering breakfast, the hotel provides complimentary coffee, tea and water which guests appreciate. The rooms are clean, comfortable and modern with comfortable beds and ample storage space. The staff are friendly, professional and accommodating, contributing to a pleasant and memorable stay. While some guests experienced issues with Wi-Fi, the hotel is generally reliable. The hotel is also family-friendly with spacious rooms and comfortable bedding, making it a great choice for families or groups of friends. While some guests felt that the hotel was a bit overpriced, most found the price reasonable for New York City. Overall, the Club Quarters Hotel World Trade Center offers excellent service, great value and a central location, earning its well-deserved four-star rating.
Categories
4 Star
Dog Friendly
Family
$
+4
Info
Summary of reviews
DoubleTree by Hilton New York Downtown enjoys largely positive reviews, particularly for its prime location in the heart of downtown Manhattan. The hotel's position is ideal for both tourists and business travelers, providing easy access to subway lines and iconic attractions such as Wall Street, Battery Park and the Brooklyn Bridge. The surrounding area is quieter than bustling Midtown, offering a peaceful retreat yet close to abundant dining options, bars and cafes.
Guestrooms are often praised for their cleanliness, comfortable beds and modern amenities, though some reviews mention the rooms are smaller than expected. Many appreciated the beautiful city views and the daily housekeeping service, contributing to a satisfactory stay overall. Despite these positives, noise issues and occasional maintenance concerns were noted.
The hotel staff receives generally favorable feedback for being friendly, helpful and professional. Guests enjoyed the welcoming atmosphere and appreciated the attentive service from the front desk to housekeeping. Specific staff members have been commended for their exceptional service, though a few inconsistencies in service quality were reported.
Cleanliness at the hotel is often highlighted positively with spotless facilities and attentive housekeeping. However, some guests experienced inconsistencies in the cleaning routines.
Wi-Fi service is typically free after registration and generally reliable, although some guests encountered occasional connectivity issues. The 24-hour gym is well-received for its cleanliness and well-maintained equipment, despite being described as small by some guests.
Breakfast offerings have mixed reviews with specific items like bacon receiving praise while the overall variety and quality are considered limited. The additional cost for breakfast is also a common critique, leading many guests to explore nearby cafes.
Parking presents a challenge for many guests, as there is no on-site or valet parking, requiring the use of off-site garages that are often expensive and inconvenient. Despite occasional parking discounts, this aspect detracts from the overall experience.
While the hotel’s rooms might not be ideally suited for families due to size constraints, the location and friendly staff make it a functional choice for short stays and sightseeing. The nightlife around the hotel is vibrant with many bars and restaurants within walking distance, making it an attractive option for those looking to explore the evening scene.
Overall, DoubleTree by Hilton New York Downtown offers a comfortable and convenient stay with a strong emphasis on location, cleanliness and service quality, though there are areas for improvement in breakfast variety, room size and parking logistics.
Guestrooms are often praised for their cleanliness, comfortable beds and modern amenities, though some reviews mention the rooms are smaller than expected. Many appreciated the beautiful city views and the daily housekeeping service, contributing to a satisfactory stay overall. Despite these positives, noise issues and occasional maintenance concerns were noted.
The hotel staff receives generally favorable feedback for being friendly, helpful and professional. Guests enjoyed the welcoming atmosphere and appreciated the attentive service from the front desk to housekeeping. Specific staff members have been commended for their exceptional service, though a few inconsistencies in service quality were reported.
Cleanliness at the hotel is often highlighted positively with spotless facilities and attentive housekeeping. However, some guests experienced inconsistencies in the cleaning routines.
Wi-Fi service is typically free after registration and generally reliable, although some guests encountered occasional connectivity issues. The 24-hour gym is well-received for its cleanliness and well-maintained equipment, despite being described as small by some guests.
Breakfast offerings have mixed reviews with specific items like bacon receiving praise while the overall variety and quality are considered limited. The additional cost for breakfast is also a common critique, leading many guests to explore nearby cafes.
Parking presents a challenge for many guests, as there is no on-site or valet parking, requiring the use of off-site garages that are often expensive and inconvenient. Despite occasional parking discounts, this aspect detracts from the overall experience.
While the hotel’s rooms might not be ideally suited for families due to size constraints, the location and friendly staff make it a functional choice for short stays and sightseeing. The nightlife around the hotel is vibrant with many bars and restaurants within walking distance, making it an attractive option for those looking to explore the evening scene.
Overall, DoubleTree by Hilton New York Downtown offers a comfortable and convenient stay with a strong emphasis on location, cleanliness and service quality, though there are areas for improvement in breakfast variety, room size and parking logistics.
Categories
4 Star
Dog Friendly
Family
$
+2
Info
Summary of reviews
Hotel Indigo NYC Financial District by IHG is highly praised for its prime location, offering a perfect base for exploring New York City with its easy access to numerous subway lines and proximity to iconic attractions like the World Trade Center and Wall Street. The hotel is situated in a quiet yet vibrant area, providing a peaceful retreat from the city's core. Guests commend the comfortable, clean, and tastefully decorated rooms, often enjoying views of landmarks such as Trinity Church. The hotel's modern design and exceptional cleanliness, combined with the friendly and attentive staff, contribute to a seamless and pleasant stay experience.
Breakfast at the hotel is another highlight, with the on-site restaurant receiving praise for its hearty and well-presented offerings. Despite the lack of complimentary breakfast, many find the quality and taste of the paid meals justify the cost. The restaurant's ambiance enhances the dining experience, and for those seeking alternatives, nearby options like George's are recommended.
The comfort of the rooms, especially the beds, is frequently noted. Guests appreciate the spaciousness, soundproofing, and modern amenities like coffee machines and mini-bars. While some minor concerns like noise levels on lower floors or air conditioning issues are mentioned, the overall sentiment is positive, with many guests finding the hotel to be a great value for its price.
The WiFi service at the hotel is reliable and fast, especially in the rooms, allowing guests to stay connected seamlessly. The gym, although compact, is well-equipped and maintained, offering a clean space for workouts.
The hotel’s staff consistently earn high praise for their exceptional service, with front desk personnel noted for their professionalism and warmth. Although there are mentions of minor service lapses in the restaurant/bar area, the overall guest experience is elevated by the staff's dedication to guest satisfaction.
While Hotel Indigo NYC Financial District by IHG implements some policies, like a deposit charge for luggage storage, that could be communicated more clearly, it comfortably surpasses expectations for a three-star establishment. With its strategic location, modern facilities, and remarkable service, the hotel provides a welcoming retreat and a memorable stay in the heart of the Financial District.
Breakfast at the hotel is another highlight, with the on-site restaurant receiving praise for its hearty and well-presented offerings. Despite the lack of complimentary breakfast, many find the quality and taste of the paid meals justify the cost. The restaurant's ambiance enhances the dining experience, and for those seeking alternatives, nearby options like George's are recommended.
The comfort of the rooms, especially the beds, is frequently noted. Guests appreciate the spaciousness, soundproofing, and modern amenities like coffee machines and mini-bars. While some minor concerns like noise levels on lower floors or air conditioning issues are mentioned, the overall sentiment is positive, with many guests finding the hotel to be a great value for its price.
The WiFi service at the hotel is reliable and fast, especially in the rooms, allowing guests to stay connected seamlessly. The gym, although compact, is well-equipped and maintained, offering a clean space for workouts.
The hotel’s staff consistently earn high praise for their exceptional service, with front desk personnel noted for their professionalism and warmth. Although there are mentions of minor service lapses in the restaurant/bar area, the overall guest experience is elevated by the staff's dedication to guest satisfaction.
While Hotel Indigo NYC Financial District by IHG implements some policies, like a deposit charge for luggage storage, that could be communicated more clearly, it comfortably surpasses expectations for a three-star establishment. With its strategic location, modern facilities, and remarkable service, the hotel provides a welcoming retreat and a memorable stay in the heart of the Financial District.
Categories
Dog Friendly
4 Star
Gym
$
+7
Info
Summary of reviews
The FIDI Hotel, located in the heart of New York City's Financial District, offers an exceptional base for both business and leisure travelers. Its proximity to iconic landmarks like Wall Street, Ground Zero, and Battery Park, along with easy access to multiple subway lines, positions it as a prime spot for exploring Manhattan's attractions. Guests consistently highlight the vibrant dining scene and the peaceful escape available in this lively yet quiet neighborhood.
The hotel's rooms are noted for their stylish, modern design and impeccable cleanliness. Although the room sizes are compact, a common trait in New York City, this is offset by a clever use of space and comfortable beds, ensuring a restful stay. The hotel maintains high standards of cleanliness, with diligent housekeeping contributing to a tidy and welcoming environment.
Staff at The FIDI Hotel are frequently commended for their friendliness and attentiveness, significantly enhancing visitors' experiences. Front desk personnel, particularly individuals like Jonathan, Bianca, and Anthony, receive special praise for their courteous and efficient service. This outstanding hospitality forms a standout feature of the hotel, creating a homely atmosphere for all guests.
While breakfast offerings have room for improvement, with some guests desiring a more robust option, the staff's helpfulness and the availability of nearby dining alternatives mitigate this concern. The hotel offers reliable free WiFi, allowing guests to stream content seamlessly, although checking for potential charges beforehand is advised.
For fitness enthusiasts, the 24-hour gym provides basic facilities, albeit in a compact, windowless basement space. Parking is less ideal, as the hotel does not have its own facilities nor partnerships with nearby garages, resulting in higher costs for guests seeking parking options.
Overall, The FIDI Hotel stands out for its excellent location, modern facilities, and stellar staff service, making it an appealing choice for visitors seeking comfort and convenience in bustling New York City.
The hotel's rooms are noted for their stylish, modern design and impeccable cleanliness. Although the room sizes are compact, a common trait in New York City, this is offset by a clever use of space and comfortable beds, ensuring a restful stay. The hotel maintains high standards of cleanliness, with diligent housekeeping contributing to a tidy and welcoming environment.
Staff at The FIDI Hotel are frequently commended for their friendliness and attentiveness, significantly enhancing visitors' experiences. Front desk personnel, particularly individuals like Jonathan, Bianca, and Anthony, receive special praise for their courteous and efficient service. This outstanding hospitality forms a standout feature of the hotel, creating a homely atmosphere for all guests.
While breakfast offerings have room for improvement, with some guests desiring a more robust option, the staff's helpfulness and the availability of nearby dining alternatives mitigate this concern. The hotel offers reliable free WiFi, allowing guests to stream content seamlessly, although checking for potential charges beforehand is advised.
For fitness enthusiasts, the 24-hour gym provides basic facilities, albeit in a compact, windowless basement space. Parking is less ideal, as the hotel does not have its own facilities nor partnerships with nearby garages, resulting in higher costs for guests seeking parking options.
Overall, The FIDI Hotel stands out for its excellent location, modern facilities, and stellar staff service, making it an appealing choice for visitors seeking comfort and convenience in bustling New York City.
Categories
Dog Friendly
4 Star
Free Wi-Fi
The Cloud One New York-Downtown, by the Motel One Group11.2 mi from Crane Square
Hotel in New York NY
8.7
Very Good$
+3
Info
Summary of reviews
The Cloud One New York-Downtown, by the Motel One Group, stands out for its exceptional location and superb value for money, making it a top choice for both business travelers and tourists. Nestled right next to the World Trade Center and the 9/11 Memorial, the hotel offers stunning views and unparalleled access to key landmarks such as the Statue of Liberty, Brooklyn Bridge, Battery Park and Wall Street. The convenient access to multiple subway lines and the peaceful Financial District setting further enhance its appeal, providing a spacious and serene retreat amidst the bustling city.
Guests praise the hotel for its cleanliness and modern amenities. The rooms are described as cozy, comfortable and well-maintained, offering incredible views of the One World Trade Center and the Hudson River. While some note that the rooms are on the smaller side, especially given New York City's standard, they are appreciated for their functional and aesthetically pleasing interiors. The beds, in particular, receive high marks for comfort, likened to sleeping on a cloud.
Despite being seen as somewhat pricey, the breakfast is well-received for its quality and variety, meeting European standards with a rich selection of options, including gluten-free and vegan choices. Special mention is given to the friendly and helpful breakfast staff. The 6th-floor bar and lounge are also favorites among guests for their charming atmosphere, great views and superb service, although the limited dining options and the absence of a comprehensive dinner menu are noted as drawbacks.
In terms of service, the staff at The Cloud One New York-Downtown receives high praise for their friendliness, professionalism and willingness to go above and beyond to ensure a pleasant stay. Specific staff members are often highlighted for their exceptional service, contributing significantly to a welcoming atmosphere.
Free Wi-Fi access at the hotel has mixed reviews. While some guests describe it as reliable and fast in certain areas like the lobby, others report connectivity issues and instability in their rooms.
The hotel is also lauded for being dog-friendly, making it an excellent choice for pet owners. Guest experiences with pets are generally positive, further elevated by the hotel's accommodating nature and friendly staff.
Although some guests mention that the hotel’s amenities fall short of what is typically expected in a 4-star establishment, particularly the absence of in-room phones and free drinking water, the overall sentiment is that The Cloud One New York-Downtown offers a superb experience. With its prime location, cleanliness, excellent service and pet-friendly policies, it delivers a fantastic value for money and ensures a comfortable and enjoyable stay in New York City.
Guests praise the hotel for its cleanliness and modern amenities. The rooms are described as cozy, comfortable and well-maintained, offering incredible views of the One World Trade Center and the Hudson River. While some note that the rooms are on the smaller side, especially given New York City's standard, they are appreciated for their functional and aesthetically pleasing interiors. The beds, in particular, receive high marks for comfort, likened to sleeping on a cloud.
Despite being seen as somewhat pricey, the breakfast is well-received for its quality and variety, meeting European standards with a rich selection of options, including gluten-free and vegan choices. Special mention is given to the friendly and helpful breakfast staff. The 6th-floor bar and lounge are also favorites among guests for their charming atmosphere, great views and superb service, although the limited dining options and the absence of a comprehensive dinner menu are noted as drawbacks.
In terms of service, the staff at The Cloud One New York-Downtown receives high praise for their friendliness, professionalism and willingness to go above and beyond to ensure a pleasant stay. Specific staff members are often highlighted for their exceptional service, contributing significantly to a welcoming atmosphere.
Free Wi-Fi access at the hotel has mixed reviews. While some guests describe it as reliable and fast in certain areas like the lobby, others report connectivity issues and instability in their rooms.
The hotel is also lauded for being dog-friendly, making it an excellent choice for pet owners. Guest experiences with pets are generally positive, further elevated by the hotel's accommodating nature and friendly staff.
Although some guests mention that the hotel’s amenities fall short of what is typically expected in a 4-star establishment, particularly the absence of in-room phones and free drinking water, the overall sentiment is that The Cloud One New York-Downtown offers a superb experience. With its prime location, cleanliness, excellent service and pet-friendly policies, it delivers a fantastic value for money and ensures a comfortable and enjoyable stay in New York City.
Categories
4 Star
Dog Friendly
Free Wi-Fi
$
+11
Info
The perfect base for those who want to explore New York City attractions. All 569 guest rooms and suites are decorated in warm tones and are comfortable, modern and spacious.
Summary of reviews
The M Social Hotel New York Downtown is a great hotel for those looking for an unbeatable location in downtown New York. The hotel is conveniently located near subway stations, restaurants, big attractions such as the 9/11 memorial, Wall Street and Broadway and even shopping malls like Westfield. Guests praise the location as "great," "amazing," and "fantastic." The hotel offers spacious rooms with nice areas that are clean and comfortable, although some guests mention that the rooms could be cleaner and some furniture is broken and outdated. However, most agree that the location makes up for it. The staff is friendly and helpful and the hotel has a reputation for its amazing staff. Many guests commended the staff's friendliness, helpfulness and willingness to go above and beyond to accommodate their needs. The hotel has guest services procedures in place to better attend to guests' needs. While some guests were disappointed with the lack of breakfast options and the cleanliness of the bathrooms and stains on carpets and furniture, others enjoyed the American breakfast offered and praised the hotel's cleanliness, particularly in the rooms. The beds received mixed reviews with some guests finding them very comfortable and others reporting uncomfortable sofa beds and small double beds. Overall, the M Social Hotel New York Downtown is a great option for those looking for a hotel with stunning views and friendly staff.
Categories
4 Star
Dog Friendly
Skyscraper
Categories
2
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