Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe London Croydon Aerodrome Hotel, BW Signature Collection, is a popular choice for travelers seeking convenience and accessibility in South London. Its location, close to central Croydon and well-connected by public transport, makes it an appealing base for exploring local attractions and accessing central London. The surrounding amenities, such as restaurants and public transport options, add to the hotel's practicality and peace, despite occasional traffic noise concerns. Guests appreciate the on-site parking and electric charging facilities, though the additional fees are a point of contention.
Breakfast at the hotel receives substantial praise for its quality and the variety of offerings, presenting a delicious and valuable start to the day. The Full English breakfast, in particular, stands out among guests. Dinner experiences are similarly positive, with high-quality meals and good service from attentive staff, although some find the menu limited and service sporadically slow. The restaurant's atmosphere contributes to a satisfying dining experience.
Guestrooms are frequently seen as clean, spacious, and comfortable, enhanced by modern amenities and cozy beds, which earn praise for their size and comfort. Some reviews note the need for updates and occasional noise issues, but overall satisfaction is buoyed by courteous staff who enhance the stay.
Cleanliness standards throughout the hotel maintain guests' comfort, and staff consistently receive accolades for their professionalism and friendly demeanor, contributing significantly to the favorable atmosphere. While experiences with the Wi-Fi are mixed, many guests enjoy fast and reliable connectivity during their stay.
Families find the hotel accommodating, with spacious rooms suitable for group stays, even as some facilities occasionally lack the capacity to impress fully. The hotel's historical charm blends with its modern amenities to form an accommodation option described as both clean and offering good value for money. Although some guests feel the hotel doesn't fully meet its four-star claims, the overall impression remains positive, with its affordability and comfort recognized highly among visitors. Accessibility remains a focus, though certain areas require improvement to better cater to guests with disabilities. Show more
Read review summaries for all categories
Categories
Hotel near Golf Courses
Located in Croydon, this hotel is within reasonable driving distance of several golf courses. It provides comfortable accommodations and standard amenities for a convenient stay.
Hotel with Parking
This hotel offers charged on-site self-parking for £10.00 per day. It has 52 onsite parking spaces available directly at the property.
EV charging stations
Accessible Hotel
This hotel features wheelchair access, access around the bedroom, wide bathroom doors, and safety bars in the shower. Lifts are available to all floors, and guide, hearing, and assistance dogs are permitted.
Hotel with EV Charging Stations
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Cheap Hotel
4-Star Hotel
Room Types
Standard Double Room - Non-SmokingFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features a wardrobe, a carpeted floor, heating, as well as a TV. The unit has 1 bed.
Standard Twin Room - Non-SmokingProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room is equipped with a TV, a wardrobe, a carpeted floor, as well as heating. The unit offers 2 beds.
Executive Double Room - Non-SmokingThe spacious double room provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a bath and a shower. This double room features a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.
Standard Single Room - Non-SmokingFeaturing free toiletries, this single room includes a private bathroom with a bath, a shower and a hairdryer. The single room features a TV, a wardrobe, a carpeted floor and heating. The unit has 1 bed.
Suite with One Double Bed and Sofa Bed - Non-SmokingProviding free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite provides a wardrobe, a sofa, a carpeted floor, heating, as well as a TV.
Standard Family Room with One King Bed and One Single Bed - Non-SmokingFeaturing free toiletries, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The family room features a TV, a wardrobe, a carpeted floor, as well as heating. The unit has 2 beds.
Small Double Room - Non-Smoking Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room features a wardrobe, a carpeted floor and a TV. The unit offers 1 bed.
Executive Twin Room - Non-SmokingThe unit has 2 beds.
Executive King Room - Non-SmokingThe unit offers 1 bed.
Executive Family Room with One King Bed and One Single Bed - Non-SmokingThe unit has 2 beds.
Standard King Room - Non-SmokingThe unit offers 1 bed.
Guest Reviews
7.2
Good
Location
The London Croydon Aerodrome Hotel, BW Signature Collection, offers an appealing spot for travelers in search of convenience and accessibility in South London. Its location is a strong point, being just around two miles from central Croydon and close to Waddon train station, which facilitates easy access to city attractions and events. Public transport links are robust, with several bus stops a stone's throw away, making navigating the area straightforward. The hotel is well placed for visiting family or attending events, with nearby amenities such as restaurants, including Nando’s and Costa, readily accessible on foot.
For those seeking a quieter environment, it remains calm despite its proximity to main roads, making it both practical and peaceful. Additionally, guests appreciate its handy car parking options. While some reviews mention traffic noise, many still find the location desirable for exploring both local activities and accessing London's city center, which is reachable in about 30 minutes. The staff receives positive feedback for their friendly service, enhancing the overall experience. Despite being situated outside the city hub, this hotel provides a balance of accessible public transport, sufficient amenities, and a cost-effective solution for those navigating South London.
Breakfast
Breakfast at the London Croydon Aerodrome Hotel, BW Signature Collection is widely praised by guests for its quality and variety. Many visitors commend the hotel for delivering an excellent and delicious breakfast experience, with a particular highlight on the Full English breakfast options. The breakfast buffet is considered by several guests to be exceptional value for money, offering a wide range of choices that cater to different tastes, from hearty cooked dishes to fresh fruits and baked goods. Guests often appreciate the lovely presentation and abundance of food, noting that everything is well-cooked and flavorful.
While the breakfast is generally described as not the most extensive, the quality of the food is consistently rated as first-class. Guests are welcomed with smiles from friendly and professional staff, making the dining experience more enjoyable and leisurely. The breakfast is not rushed, allowing guests to start their day peacefully. Additionally, the hotel’s restaurant staff are accommodating to dietary requirements, ensuring a satisfactory meal for everyone.
Despite a few mentions of temperature inconsistencies in the buffet's hot items and some desire for more options, the overall impression is positive, with most guests considering breakfast at the hotel both delicious and very good value for money. The breakfast environment is clean and well-maintained, adding to the overall comfort and enjoyment of the stay.
Dinner
Dinner at the London Croydon Aerodrome Hotel, BW Signature Collection generally receives favorable feedback from guests, highlighting a positive dining experience. Many visitors commend the meals as being of high quality with some describing them as amazing and excellent. The restaurant is noted for offering good food with generous portions, often presented as excellent value, especially with their reasonably priced deals like the two-course and drink option which includes sirloin steak. Guests appreciate the atmosphere in the restaurant, finding the staff attentive and service commendable.
Despite these positive reviews, there are some criticisms. A few guests found the menu options to be somewhat limited and felt the service could be slow at times. Additionally, some reviewers suggested that while the food was good, it could be considered slightly expensive or not quite up to expected standards. Nevertheless, the overall experience seems to be satisfactory, with many visitors enjoying their dinners and the convivial setting the hotel provides.
Rooms
The London Croydon Aerodrome Hotel, BW Signature Collection, offers a range of room experiences for its guests. Rooms are frequently praised for being clean, spacious, and comfortable, with cozy beds and adequate amenities like air conditioning, hairdryers, and irons. Guests often commend the rooms for their size and the availability of modern facilities, making them suitable for both families and individual travelers. However, the hotel does show signs of age, with some rooms needing updates and maintenance, particularly in the bathrooms and decor. Noise can be an issue due to traffic and external generators, and some rooms might feel cramped or inadequately ventilated. Despite these drawbacks, the overall experience is enhanced by helpful and polite staff, a favorable location, and a good standard of cleanliness. The hotel is a viable option for travelers looking for a comfortable stay, though expectations regarding room modernity and noise levels should be managed.
Beds
The London Croydon Aerodrome Hotel, BW Signature Collection seems to offer a sleeping experience that mostly hits the mark with its guests. The overarching sentiment is that the beds are generally comfortable, often described as large and inviting, ensuring a good night's sleep. Many reviews highlight the beds as a key component of their pleasant stay, complementing the clean and quiet room environments. The bed size often earns praise, providing ample space to relax, while the bedding is noted for its freshness and cleanliness. Choices of pillows are also appreciated by some guests, adding to the overall comfort.
However, a few inconsistencies exist among the reviews, with some guests mentioning issues with firmness, mattress quality, and pillow numbers. Despite these occasional drawbacks, the majority of guests seem to find the beds to be comfy, enhancing their overall hotel experience and potentially encouraging a future visit. Guest satisfaction is evidently supported by attentive and friendly staff, rounding off what appears to be an agreeable stay for most who appreciate a restful sleep in Croydon.
Cleanliness
The London Croydon Aerodrome Hotel, part of the BW Signature Collection, generally impresses guests with its dedication to cleanliness. Many reviews highlight the rooms as being very clean, comfortable, and well-maintained. Visitors appreciate the neat, tidy atmosphere and note that the hotel buildings retain a charming historical aspect while remaining modern. The hotel itself is consistently described as extremely clean, with well-presented public areas and welcoming, hospitable staff.
The location is noted to be convenient, with good transport links and accessibility, providing a comfortable stay for those visiting family or exploring the city. Guests also commend the hotel's good value for money, comfortable beds, and sufficient room amenities like kettles and toiletries.
However, some reviews point to areas needing improvement. Occasional comments mention dated bathrooms, cleanliness issues like dusty carpets, and noise from the road affecting sleep. While some rooms are spotless, others reportedly have cleanliness concerns, such as dirty floors or overlooked bathroom maintenance. Despite these inconsistencies, the overall experience tends to be positive, with guests leaving satisfied with the cleanliness and service provided.
Staff
The London Croydon Aerodrome Hotel, BW Signature Collection seems to excel in providing exceptional service, as highlighted by numerous guest reviews focusing on the staff's demeanor and professionalism. Across various accounts, the staff is consistently described as friendly, helpful, and accommodating, creating a welcoming atmosphere for visitors. Many guests noted the courteous and attentive service from both the front desk and restaurant staff, with some mentioning specific individuals who went above and beyond to ensure a pleasant stay. From facilitating smooth check-ins to efficiently addressing issues and even upgrading rooms, the hotel's team is praised for their proactive approach and excellent customer service skills. With such a supportive team, guests frequently felt well-cared-for during their stays, leading to positive experiences that contribute to the hotel's reputation as a hospitable and reliable choice for travelers.
Wi-Fi
The London Croydon Aerodrome Hotel, BW Signature Collection, provides a mixed experience when it comes to its Wi-Fi services. On the positive side, guests often commend the hotel for its excellent and fast Wi-Fi, which does not cut off during use. Many visitors appreciate the stability of the connection, describing it as being good throughout their stay.
However, the experience isn't uniformly positive. Some guests encounter issues such as the Wi-Fi signal dropping out or experiencing poor to no connectivity at times. Problems with internet access extending to TV services are reported as well, limiting access to streaming platforms like Netflix, YouTube, or Prime. There is also mention of incidents involving charges for Wi-Fi and occasional mishandling by staff regarding inquiries about the service.
Nevertheless, the overall perception of the Wi-Fi at the hotel leans towards satisfactory, thanks to those positive experiences of seamless connectivity. The complimentary perks, like room upgrades for special occasions, enhance the experience, leaving guests with generally favorable impressions.
Parking
The London Croydon Aerodrome Hotel offers parking that is both plentiful and straightforward, an appealing feature for guests planning to leave their vehicle on-site while accessing central London. Some reviews highlight the convenience of easy and available parking, combined with the hotel's good connection to the city, making it a well-situated choice for travelers. Notably, the presence of electric car chargers, including a Tesla Supercharger nearby, adds a modern touch for those driving electric vehicles. Despite these positives, guests frequently express dissatisfaction over the additional parking fee, ranging from £5 to £10 per night, a cost that many feel should be included in the room rate or at least more prominently disclosed. Nonetheless, the parking facilities are generally described as adequate and safe, although congestion can occasionally be an issue. Overall, while the parking is functional and convenient, the extra charges remain a common point of concern.
Family
The London Croydon Aerodrome Hotel, BW Signature Collection, presents itself as a comfortable option for families visiting the area. Reviews highlight the spaciousness and comfort of the family rooms, which are described as clean and well-equipped with necessary amenities. A particularly appreciated feature is the generous size of the beds, ensuring a good night’s sleep for everyone. The hotel’s location is frequently praised, especially for those visiting family nearby or exploring the local area. While there was an issue with dining options due to the absence of a chef, the overall atmosphere is noted as being family-friendly and inviting. However, some guests experienced inconvenience due to limited facilities for freshening up, which could be an area for improvement upon arrival after long journeys.
4 Star
London Croydon Aerodrome Hotel, part of the BW Signature Collection, offers a blend of modern comfort and historical charm, maintaining an overall cleanliness that guests consistently commend. The hotel is frequently praised for offering excellent value for money, delivering an affordable option for travelers seeking more amenities at a reasonable price point. The clean and comfortable accommodations meet the needs of those staying for a night or more. However, some guests feel the hotel does not entirely live up to a four-star designation, citing outdated structures and occasional service issues, such as delayed responses to room equipment needs. While the hotel earns accolades for its cleanliness and affordability, some feedback suggests room for improvement, particularly concerning its star rating expectations.
Accessible
The London Croydon Aerodrome Hotel, BW Signature Collection, strives to accommodate guests with disabilities, although there are areas for improvement. Accessibility to the hotel is facilitated by its convenient connections to public transport and major motorways, making it straightforward for travelers to reach. However, while some guests noted their needs were supported, others faced challenges with room availability and waited longer than expected for the lift, which presented an inconvenience. For guests with mobility issues, the hotel offers specific accommodations, although the available rooms might not always meet their requirements as some contain over-bath showers. Despite these hurdles, the hotel's focus on cleanliness and the possibility of obtaining necessary items, such as a hairdryer from reception, shows a commitment to guest comfort.
No, London Croydon Aerodrome Hotel, BW Signature Collection doesn't have any pool.
No, a spa isn't available at London Croydon Aerodrome Hotel, BW Signature Collection.
No, London Croydon Aerodrome Hotel, BW Signature Collection doesn't allow dogs.
Yes, parking facilities are available at London Croydon Aerodrome Hotel, BW Signature Collection.
No, London Croydon Aerodrome Hotel, BW Signature Collection doesn't have a gym.