Westciti Caroco Aparthotel

Croydon 51.38230900, -0.08579800 , 37 Morland Avenue (Show on Map)
7.8
Good


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Summary of reviewsThe Westciti Caroco Aparthotel enjoys positive reviews across a variety of categories, distinguishing itself as a comfortable and convenient choice for visitors to Croydon and London. Located in a serene, residential neighborhood just a short walk from East Croydon Station, the aparthotel offers quick connections to Central London and is surrounded by shopping, dining and essential amenities. Its tranquil setting is complemented by secure, free parking and excellent access to public transportation, making it a hassle-free option for those exploring the area or attending events nearby.

Guests appreciate the unique all-day breakfast arrangement which, although basic in scope, offers flexibility and convenience with self-service options like pastries, cereal, fruit and yogurt. This approach is particularly valued by families and individuals with varied schedules, allowing for a tailored start to their day.

The rooms at Westciti Caroco Aparthotel are highlighted for their spaciousness, modern design and practicality. Equipped with kitchens, storage and daily provisions of tea and coffee, the rooms offer a homely environment, fitting well with the aparthotel concept that blends independence with hotel amenities. While generally clean and well-appointed, some minor issues such as occasional noise, lapses in detailed cleanliness and mismatched room expectations have been noted.

Cleanliness receives mixed feedback. Many guests applaud the overall tidiness and comfort of the premises, whereas others point out inconsistencies like dirty floors and remnants from previous occupants. The staff, frequently described as polite, friendly and professional, play a significant role in elevating the guest experience with several guests singling out specific staff members for their exceptional service.

The free Wi-Fi service is widely appreciated for its stability and speed, enhancing the convenience for guests needing reliable internet access. Similarly, the secure and ample free parking is a notable advantage, though the narrow access to the rear parking area could be a challenge for larger vehicles.

Beds receive mixed, yet generally positive reviews with many guests finding them comfortable, though some report issues with firmness, squeakiness or cleanliness. Nevertheless, the majority of visitors enjoy a restful sleep due to the overall quality of the bedding.

Overall, the Westciti Caroco Aparthotel is celebrated for its excellent value for money, feeling like a home away from home and its range of functional amenities. The combination of a prime location, sound facilities and exceptional customer service solidifies its standing as a fantastic four-star accommodation option.
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Hotel with Parking
This aparthotel provides free on-site parking. This amenity is consistently mentioned across various booking platforms, ensuring a cost-effective solution for guests.

4-Star Hotel
This aparthotel is situated close to East Croydon train station, providing direct links to London Bridge and London Victoria. It offers free high-speed WiFi and is known for its friendly, helpful staff. The apartments are clean and well-organized.

Hotel near Golf Courses

Room Types
Deluxe Double Studio These apartments offer an en suite shower room, a kitchenette. free WiFi, self-service continental breakfast and access to a gym.

Deluxe Twin Studio These apartments offer an en suite shower room, a kitchenette. free WiFi, self-service continental breakfast and access to a gym.

Apartment This apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the fully equipped kitchen, guests will find a refrigerator, a dishwasher, kitchenware and an oven. This apartment has a washing machine, flat-screen TV, city views, as well as chocolate for guests. The unit has 1 bed.

Two-Bedroom Apartment This apartment includes 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. In the well-equipped kitchen, guests will find a refrigerator, a dishwasher, kitchenware and an oven. This apartment has a washing machine, flat-screen TV, city views, as well as chocolate for guests. The unit has 3 beds.

Two-Bedroom Apartment This apartment comprises 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. In the kitchen, guests will find a refrigerator, a dishwasher, kitchenware and an oven. This apartment features a washing machine, flat-screen TV, city views, as well as chocolate for guests. The unit offers 3 beds.

Three-Bedroom Apartment This spacious apartment is comprised of 1 living room, 3 separate bedrooms and 1 bathroom with a bath and free toiletries. Meals can be prepared in the well-fitted kitchen, which comes with a refrigerator, a dishwasher, kitchenware and an oven. This apartment features a washing machine, flat-screen TV, city views, as well as chocolate for guests. The unit offers 5 beds.

Guest Reviews
7.8
Good
Location
Westciti Caroco Aparthotel boasts a very good location, making it a convenient choice for both short stays and longer visits to Croydon and London. The aparthotel is well-placed within walking distance to East Croydon Station, which provides fast connections to Central London in less than 20 minutes. The neighborhood is quiet and residential, offering a serene environment away from city noise. This tranquility is complemented by its proximity to a variety of shops, supermarkets and eateries.

The area around the aparthotel is easily accessible with nearby bus stations and a high street. Guests highlighted the short walk to local amenities, including a Coop supermarket, Boxpark next to the station and various shops. For those attending events at Streatham Common or wishing to explore Crystal Palace, the location proves to be quite handy.

Free and secure parking further enhances the convenience for guests with vehicles. The connection to public transportation is commendable, making trips into London and around Croydon straightforward. Guests particularly appreciated the peacefulness of the hotel’s setting, the easy access to public transit and the supermarket around the corner.

Breakfast
The Westciti Caroco Aparthotel offers a unique and flexible breakfast arrangement that appeals to many of its guests. The breakfast consists of a variety of choices including pastries, cereal, fruit, yogurt, juices and bread, served in a self-service format. What stands out is that breakfast is made accessible all day, allowing guests the convenience of eating at their own pace. This aspect is particularly appreciated by families and those with varying schedules.

The breakfast arrangement, though basic and continental, has been a highlight for some guests who find it sufficient for a quick start to their day. It usually includes items such as croissants, toast, cereals and a selection of beverages, which guests can enjoy in a communal kitchen and dining area. Additionally, the hotel's setup allows guests to prepare their own food if they wish, adding an element of self-sufficiency and personalization to their stay.

While many guests find the breakfast convenient and adequate, there are suggestions for improvement. Some feel the breakfast is a bit monotonous and could benefit from more variety, such as including hot options or catering to dietary preferences like vegan milk. A few guests have noted issues with the availability and restocking of breakfast items and suggested a better organization to ensure a smoother experience.

Overall, the all-day access to breakfast and the variety of food options available make the breakfast service at Westciti Caroco Aparthotel a positive aspect of the stay, providing good value for money, despite some minor criticisms.

Rooms
Westciti Caroco Aparthotel offers spacious and well-equipped rooms that many guests find modern, clean and comfortable. The rooms come with a small kitchen, including amenities like a fridge, microwave, kettle and hob, which solo travelers particularly appreciate. The bathrooms are generally considered modern and functional, although some guests noted issues such as missing cosmetics and occasional lapses in cleanliness. Guests are appreciative of the daily provision of tea, coffee and milk, which adds to the homely feel of the rooms.

The hotel's rooms are also described as well-furnished and have ample storage space, making longer stays quite convenient. The studio apartments are noted for being smartly designed, making efficient use of space and providing a comfortable, if sometimes small, environment.

However, noise can be an issue, as the rooms are not well soundproofed, leading to disturbances from hallway noise and other guests. Some rooms suffer from inadequate sealing of doors and windows, which not only exacerbates noise problems but can also make the rooms uncomfortably hot or poorly ventilated.

Cleanliness is generally praised, though a few guests have reported occasional lapses, such as dirty floors or remaining food from previous occupants. Despite these minor issues, most guests find the rooms to match the online descriptions and value the overall quality and amenities provided.

While there are reports of mismatches between the advertised rooms and what guests receive, the majority find the rooms to meet their expectations in terms of comfort and practicality. The Aparthotel concept with its blend of hotel services and self-contained units, seems to work well for those looking for a mix of independence and convenience during their stay.

Beds
The beds at Westciti Caroco Aparthotel receive mixed feedback from guests, but lean significantly towards comfort. Many visitors find the mattresses to be very comfortable, contributing to a good night's rest. In particular, some beds are noted for being massive and well-supported by excellent bedding and pillows.

However, these positive points are countered by several recurring issues. A number of guests mention that the beds are either too soft or too hard and some are squeaky, old or creaky. There are also instances where double beds are simply two singles pushed together, which isn’t ideal for everyone. Additionally, concerns about cleanliness have been raised with some guests finding hair and stains on the bed linens.

For those seeking a reliable night's sleep, it's worth noting the generally soft and comfy nature of most beds, despite the occasional mismatch in comfort and issues with bed size. While the comfortable mattresses and stylish, simple room decor are definite highlights, the inconsistent quality of bed comfort and cleanliness could affect the overall experience.

Cleanliness
Westciti Caroco Aparthotel enjoys a mixed reputation when it comes to cleanliness with many guests highlighting both its positive and negative aspects. On the bright side, numerous reviews praise the property for its generally clean rooms, tidy communal areas and well-kept outdoor spaces. Guests frequently noted that rooms had a freshly cleaned smell and described them as comfortable, modern and well-appointed. Many also found the apartments to be spacious with clean facilities and a neat atmosphere. The hotel staff are often described as friendly and helpful, which contributes positively to the overall experience.

On the flip side, some reviews indicate inconsistencies in cleanliness. Common issues include dirty floors, unclean showers and food remnants left behind by previous visitors. In some cases, the cleanliness was reported as superficial with more attention needed to details like dust around heaters, stained mattresses and improperly cleaned glassware. Additionally, weekly cleaning services appeared insufficient to some guests, impacting their overall satisfaction. Despite these critiques, many visitors still appreciated the hotel's reasonable pricing and its convenient location near East Croydon station and local amenities.

Staff
The reviews for the Westciti Caroco Aparthotel consistently highlight a predominantly positive experience with the hotel's staff. Guests often describe the staff as polite, friendly, professional and exceptionally helpful. Several reviews commend the staff for their attentiveness, welcoming nature and readiness to assist with any issues. The hospitality extends from the front desk to the cleaning crew with special mentions of individuals like Muhammad and Mr. Raj for their exceptional service and support.

Many guests appreciated the quick and effective communication with staff being particularly responsive to messages and resolving issues promptly. Instances of management greeting guests and providing personalized tours were also positively noted. The overall atmosphere created by the staff was often praised for its professionalism, warmth and courteousness.

However, there were occasional mentions of less favorable experiences, including some staff being perceived as rude or unresponsive during the night and cleaning staff not meeting polite standards. Nonetheless, these negative points seem to be outliers in a generally positive series of reviews.

Overall, the quality and friendliness of the staff at Westciti Caroco Aparthotel significantly contribute to guests' positive experiences with outstanding customer service being a clear highlight.

Wi-Fi
Visitors to Westciti Caroco Aparthotel frequently commend the hotel's Wi-Fi service, emphasizing its decent and solid connectivity throughout the premises. Many guests describe the Wi-Fi as great, fast and stable, making it reliable for various needs, from basic browsing to streaming on smart TVs. Free access to Wi-Fi is available round the clock, which adds to the convenience. While a few reviewers noted some occasional slow speeds and weak connections, the overall experience with the internet was positive with most guests finding it to be well-connected and efficient for their stay.

Parking
Westciti Caroco Aparthotel offers a notable advantage with its ample and secure free parking. Guests frequently highlight the availability of onsite parking and appreciate the convenience this brings. The monitored parking area adds a layer of security, making it a safe option for those traveling by car. Many find parking easily with options available both in front of the door and at the rear.

However, the narrow driveway leading to the rear car park can pose difficulties, especially for larger cars. Despite this, the parking facilities are generally well-organized and found to be convenient. The location also boasts private parking and off-street parking options, further enhancing its appeal. Guests note that the free parking was a significant bonus, contributing positively to their overall experience at the hotel.

4 Star
The Westciti Caroco Aparthotel receives consistently high praise for its excellent amenities and outstanding customer service, solidifying its place as a fantastic four-star accommodation. Guests frequently remark on the surprisingly high quality of the facilities, especially considering its very competitive pricing for the London area. Many highlight the excellent value for money, noting it as a bargain compared to big chain hotels.

The aparthotel is often described as clean, comfortable and feeling like a home away from home. The sense of safety and security adds to the peace of mind for guests, making their stays even more enjoyable. The location is well-regarded and the functional studio rooms come well-equipped, providing more than guests might expect.

With an ambience that exudes a classic four-star feel, the Westciti Caroco Aparthotel offers everything one might need for a pleasant stay. From its consistently pleasant atmosphere to its impressive cleanliness and well-maintained amenities, this accommodation receives accolades as both an excellent and fantastic choice. The overwhelmingly positive feedback suggests that it stands out as one of the best properties booked by frequent travelers, often surpassing other options in central London.


No, Westciti Caroco Aparthotel doesn't have any pool.

No, a spa isn't available at Westciti Caroco Aparthotel.

No, Westciti Caroco Aparthotel doesn't allow dogs.

Yes, parking facilities are available at Westciti Caroco Aparthotel.

No, Westciti Caroco Aparthotel doesn't have a gym.

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