easyHotel Croydon
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Summary of reviewsEasyHotel Croydon stands out for its prime, convenient location near East Croydon train station, making it an excellent base for travelers requiring easy access to central London, Gatwick Airport and various local amenities. The hotel's central positioning in a safe area contributes positively to its value, offering a budget-friendly option close to shops, restaurants and public transport.
The rooms, while compact and minimalistic, are generally appreciated for their cleanliness and comfortable beds, though they lack basic amenities such as tables, chairs and tea or coffee making facilities. Despite occasional issues like noise, odors and occasional cleanliness lapses, the hotel's simplicity suits short stays for budget-conscious travelers.
Cleanliness feedback is mixed with some guests commending the neat and proper state of rooms and bed linens, while others pointed out problems such as dirty floors, stained bedding and unclean bathrooms. The inconsistency in room hygiene suggests room for improvement, particularly in regular housekeeping practices.
The hotel staff are widely praised for their friendliness, professionalism and helpfulness, playing a significant role in creating a welcoming environment. Positive interactions with the staff, especially at reception, enhance the guest experience, although a few instances of less satisfying encounters were noted.
The free Wi-Fi service also receives mixed reviews; while some guests found it fast and reliable, others experienced weak signals and frequent connection issues, indicating a need for more consistent service.
Bed quality at EasyHotel Croydon varies; many guests reported comfortable, clean beds leading to a restful sleep, whereas others encountered small, uncomfortable beds with issues such as noisy frames and cleanliness gaps. This inconsistency in bed comfort highlights the varied maintenance standards across rooms.
Accessibility-wise, the hotel's central location and affordability are beneficial, but several significant obstacles were noted for guests with disabilities, including a non-functional elevator and inadequate accessible room features. These points underline the need for better facilities to accommodate all guests.
In summary, EasyHotel Croydon offers a budget-friendly stay with outstanding location benefits and friendly staff, but faces challenges in room cleanliness, Wi-Fi consistency and accessibility, which need addressing for a more universally positive guest experience.
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The rooms, while compact and minimalistic, are generally appreciated for their cleanliness and comfortable beds, though they lack basic amenities such as tables, chairs and tea or coffee making facilities. Despite occasional issues like noise, odors and occasional cleanliness lapses, the hotel's simplicity suits short stays for budget-conscious travelers.
Cleanliness feedback is mixed with some guests commending the neat and proper state of rooms and bed linens, while others pointed out problems such as dirty floors, stained bedding and unclean bathrooms. The inconsistency in room hygiene suggests room for improvement, particularly in regular housekeeping practices.
The hotel staff are widely praised for their friendliness, professionalism and helpfulness, playing a significant role in creating a welcoming environment. Positive interactions with the staff, especially at reception, enhance the guest experience, although a few instances of less satisfying encounters were noted.
The free Wi-Fi service also receives mixed reviews; while some guests found it fast and reliable, others experienced weak signals and frequent connection issues, indicating a need for more consistent service.
Bed quality at EasyHotel Croydon varies; many guests reported comfortable, clean beds leading to a restful sleep, whereas others encountered small, uncomfortable beds with issues such as noisy frames and cleanliness gaps. This inconsistency in bed comfort highlights the varied maintenance standards across rooms.
Accessibility-wise, the hotel's central location and affordability are beneficial, but several significant obstacles were noted for guests with disabilities, including a non-functional elevator and inadequate accessible room features. These points underline the need for better facilities to accommodate all guests.
In summary, EasyHotel Croydon offers a budget-friendly stay with outstanding location benefits and friendly staff, but faces challenges in room cleanliness, Wi-Fi consistency and accessibility, which need addressing for a more universally positive guest experience.
Cheap Hotel
This hotel offers budget accommodation in Croydon. It provides basic amenities and is suitable for travelers seeking an affordable stay with good transport links in the Croydon area.
Accessible Hotel
This hotel provides accessible rooms specifically designed for guests in wheelchairs, including Accessible Double Rooms. The property also has a lift for easy access to all floors.
Hotel Taking Steps Towards Sustainability
Hotel with Free Wi-Fi
Guest Reviews
The location of easyHotel Croydon is consistently praised by guests for its convenience and proximity to East Croydon train station, making it a straightforward choice for travelers needing access to public transportation. The hotel is noted to be within a short walking distance from the station, which provides easy connectivity to central London, Gatwick Airport and other key destinations. Guests appreciate the central positioning of the hotel in Croydon, which is close to local amenities such as shops, restaurants and a nearby food court. The strategic location is beneficial for those attending conferences, commuting for work or catching early or late flights from Gatwick. The surrounding area is described as secure and safe, adding to the favorable impressions of the location. Despite being in a busy area, the hotel manages to offer a relatively quiet stay, contributing to its value as a budget-friendly accommodation option. Overall, the hotel's excellent and convenient location seems to be its standout feature, making it an ideal base for various types of travelers.
The reviews of easyHotel Croydon primarily highlight the compact nature of the rooms with numerous mentions of limited space and minimalistic furnishings. Most rooms lack basic amenities such as tables, chairs, wardrobes and tea or coffee making facilities. Despite the cramped conditions, many guests appreciated the cleanliness and comfort of the beds and rooms. The hotel's location is praised as convenient with easy access to transportation and nearby dining options. The staff also receive positive remarks for their friendliness and helpfulness. However, issues such as noise, odors of cigarettes and other substances and occasional cleanliness lapses are recurrent complaints. While the overall atmosphere is described as very basic and functional, easyHotel Croydon suits short stays for those traveling on a budget.
EasyHotel Croydon offers a range of experiences when it comes to their beds. Many guests reported finding the beds comfortable and praised the good quality, clean bed linen and overall comfort. Phrases like "extremely comfortable" and "very comfortable" were frequently noted. Several guests enjoyed a perfect night's sleep and found the beds to be clean and well-maintained.
However, there were also numerous reports pointing out challenges. Some guests found the beds to be small, cramped and sometimes uncomfortable with issues such as dipping mattresses, noisy frames and squeaky springs affecting sleep quality. Specific mentions of bed bugs and dirty bedsheets were significant detractors, as well as mentions of pubic hairs and other cleanliness gaps.
While some travelers appreciated clean en-suite bathrooms and good value for money, the overall experience seems inconsistent. The beds, while highly praised by many, also faced frequent criticisms with a number of guests describing the mattresses as akin to sleeping on cardboard or rocks.
In summary, the bed quality at EasyHotel Croydon largely depends on one's luck with the assigned room, offering either a pleasant, restful experience or discomfort due to varied maintenance and cleanliness standards.
EasyHotel Croydon has garnered a mixed reputation regarding its cleanliness, based on various guest reviews. Many visitors have mentioned that their rooms were clean, neat and even described as proper. There were positive comments about the bed linen and some reports of clean bathrooms and towels. The hotel’s central location and good value were also highlighted as favorable aspects.
However, the feedback on cleanliness was notably inconsistent. Numerous guests pointed out significant issues, including dirty floors, stained bedding and unclean bathrooms. Recurring problems such as the presence of hair in the bathroom sink, unpleasant odors and dusty conditions were frequently mentioned. Complaints about grime on windows, mold in showers and the room’s overall state being dirty added to the negative impressions.
There were also reports of inadequate cleaning services with some guests noting a lack of regular housekeeping and rooms that seemed superficially cleaned. The situation was exacerbated by noisy and intrusive cleaning staff and a disappointing state of the hotel's public areas, including dirty carpets and hallways.
In summary, while some visitors found the hotel clean and tidy, others raised considerable concerns about its overall hygiene and cleanliness, suggesting significant room for improvement.
The reviews of easyHotel Croydon reveal a diverse range of experiences with the hotel staff, highlighting a generally positive environment. The majority of guests praise the staff for being friendly, helpful and professional. Many mention the reception staff specifically as being warm, welcoming and attentive with several guests recalling how the employees went out of their way to provide assistance, such as offering extra services like storing luggage or providing additional amenities.
Frequent compliments point out the friendliness and efficiency of the staff with terms like ‘super nice’, ‘phenomenal’ and ‘excellent customer service’ frequently appearing. A few guests noted specific staff members who made their stay particularly pleasant.
However, there are sporadic mentions of less satisfying encounters, where a few guests described some staff members as unhelpful or rude. Despite these occasional negative remarks, the overall sentiment towards the staff is largely positive with many guests feeling well-taken care of and appreciative of the warm hospitality extended by the team. On the whole, the staff at easyHotel Croydon are recognized for their friendly demeanor and readiness to assist, making guest experiences generally favorable.
Visitors to easyHotel Croydon often mention mixed experiences with the hotel's Wi-Fi service. A notable positive aspect is that Wi-Fi is available for free with several guests appreciating the inclusion of complimentary internet access during their stay. Some reviews highlight that in-room Wi-Fi was decent and fast and a few praised the reliability and consistency of the connection, considering free and reliable Wi-Fi a bonus for travelers.
However, many guests found the Wi-Fi to be problematic, describing it as poor, erratic and minimal. Frequent issues include a weak signal, the need for regular logins and the fact that the Wi-Fi code changes daily. Several guests reported that the connection was either slow or nonexistent, particularly on the first day, which led to frustration. The poor quality of the Virgin Wi-Fi service was also often noted, especially in the initial days of their stay. The issues with Wi-Fi sometimes necessitated a trip to the reception for assistance, further highlighting service inconsistency.
On balance, although there are scattered instances of satisfactory Wi-Fi experiences, the general sentiment reflects notable room for improvement to meet guest expectations consistently.
The reviews of easyHotel Croydon paint a mixed picture regarding its accessibility for guests with disabilities. On the positive side, the hotel's location is highly praised for its convenience, being within walking distance to the station and providing easy access to public transport hubs and nearby amenities. The cost is regarded as affordable and reasonable compared to local alternatives, making it a budget-friendly option for travelers.
However, there are significant downsides for guests with disabilities. The lack of a working elevator was a recurring issue, causing considerable difficulty for those needing to navigate stairs, including those in wheelchairs. Reviewers also noted that some accessible features, such as handles in accessible rooms, were not in good working order. The hotel appears to lack essential amenities like sufficient storage, bedside tables and room service, which could be problematic for longer stays. Noise and cramped room conditions were also highlighted as areas needing improvement. Although the decor is modern and the facilities are functional, the hotel does not seem to meet the accessibility needs of all guests thoroughly.
In conclusion, while easyHotel Croydon offers a budget-friendly stay with good transport links, its accessibility features and lack of fully functioning facilities may not be suitable for guests with disabilities.
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Rooms
Beds
However, there were also numerous reports pointing out challenges. Some guests found the beds to be small, cramped and sometimes uncomfortable with issues such as dipping mattresses, noisy frames and squeaky springs affecting sleep quality. Specific mentions of bed bugs and dirty bedsheets were significant detractors, as well as mentions of pubic hairs and other cleanliness gaps.
While some travelers appreciated clean en-suite bathrooms and good value for money, the overall experience seems inconsistent. The beds, while highly praised by many, also faced frequent criticisms with a number of guests describing the mattresses as akin to sleeping on cardboard or rocks.
In summary, the bed quality at EasyHotel Croydon largely depends on one's luck with the assigned room, offering either a pleasant, restful experience or discomfort due to varied maintenance and cleanliness standards.
Cleanliness
However, the feedback on cleanliness was notably inconsistent. Numerous guests pointed out significant issues, including dirty floors, stained bedding and unclean bathrooms. Recurring problems such as the presence of hair in the bathroom sink, unpleasant odors and dusty conditions were frequently mentioned. Complaints about grime on windows, mold in showers and the room’s overall state being dirty added to the negative impressions.
There were also reports of inadequate cleaning services with some guests noting a lack of regular housekeeping and rooms that seemed superficially cleaned. The situation was exacerbated by noisy and intrusive cleaning staff and a disappointing state of the hotel's public areas, including dirty carpets and hallways.
In summary, while some visitors found the hotel clean and tidy, others raised considerable concerns about its overall hygiene and cleanliness, suggesting significant room for improvement.
Staff
Frequent compliments point out the friendliness and efficiency of the staff with terms like ‘super nice’, ‘phenomenal’ and ‘excellent customer service’ frequently appearing. A few guests noted specific staff members who made their stay particularly pleasant.
However, there are sporadic mentions of less satisfying encounters, where a few guests described some staff members as unhelpful or rude. Despite these occasional negative remarks, the overall sentiment towards the staff is largely positive with many guests feeling well-taken care of and appreciative of the warm hospitality extended by the team. On the whole, the staff at easyHotel Croydon are recognized for their friendly demeanor and readiness to assist, making guest experiences generally favorable.
Wi-Fi
However, many guests found the Wi-Fi to be problematic, describing it as poor, erratic and minimal. Frequent issues include a weak signal, the need for regular logins and the fact that the Wi-Fi code changes daily. Several guests reported that the connection was either slow or nonexistent, particularly on the first day, which led to frustration. The poor quality of the Virgin Wi-Fi service was also often noted, especially in the initial days of their stay. The issues with Wi-Fi sometimes necessitated a trip to the reception for assistance, further highlighting service inconsistency.
On balance, although there are scattered instances of satisfactory Wi-Fi experiences, the general sentiment reflects notable room for improvement to meet guest expectations consistently.
Accessible
However, there are significant downsides for guests with disabilities. The lack of a working elevator was a recurring issue, causing considerable difficulty for those needing to navigate stairs, including those in wheelchairs. Reviewers also noted that some accessible features, such as handles in accessible rooms, were not in good working order. The hotel appears to lack essential amenities like sufficient storage, bedside tables and room service, which could be problematic for longer stays. Noise and cramped room conditions were also highlighted as areas needing improvement. Although the decor is modern and the facilities are functional, the hotel does not seem to meet the accessibility needs of all guests thoroughly.
In conclusion, while easyHotel Croydon offers a budget-friendly stay with good transport links, its accessibility features and lack of fully functioning facilities may not be suitable for guests with disabilities.
No, easyHotel Croydon doesn't have any pool.
No, a spa isn't available at easyHotel Croydon.
No, easyHotel Croydon doesn't allow dogs.
No, parking facilities aren't available at easyHotel Croydon.
No, easyHotel Croydon doesn't have a gym.
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