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Hotel Arizona Suites Cúcuta

Cucuta , Av 0 Nº 7-62 (Show on Map)

8.7

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Arizona Suites Cúcuta enjoys a strong reputation among guests for its central location, excellent service, and overall comfort. Located in the heart of Cúcuta, the hotel offers convenient access to main attractions, shopping centers like Ventura Plaza Mall, and a variety of restaurants, making it an ideal choice for both leisure and business travelers. Guests appreciate the clean and comfortable facilities, with the friendly and attentive staff consistently enhancing the visitor experience.

The hotel's breakfast is frequently highlighted as a standout feature, offering a diverse and delicious buffet that caters to various tastes. The inviting outdoor setting by the pool is particularly appreciated. While the dinner service has received some feedback regarding minor service delays and limited options after 9:30 PM, the overall dining experience is satisfactory, with high-quality meals at affordable prices.

Rooms are praised for their spaciousness and cleanliness, providing a restful environment despite some mentions of outdated furnishings and occasional noise. The commitment to maintaining a spotless environment extends to the entire hotel, including the well-maintained pool area, which offers a cozy, though sometimes crowded, space for relaxation.

The staff at Hotel Arizona Suites Cúcuta receives exceptional praise for their professionalism and warmth, making guests feel welcome and cared for. The hotel is noted for its family-friendly atmosphere, with attentive service extending to younger guests. While the WiFi service sees mixed reviews due to connectivity issues, especially in the rooms, the staff's responsiveness to such concerns is noted.

Overall, Hotel Arizona Suites Cúcuta is highly recommended for its excellent service, strategic location, and strong value for money, reflecting the charm of a 4-star establishment. Whether visiting for business or leisure, guests frequently commend their experiences and express satisfaction with the hotel's offerings.
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Family Friendly Hotel

The 'Suites' in the name suggests larger rooms, which are ideal for families needing more space. It likely offers amenities that cater to both short and long stays, beneficial for families.

Hotel with Swimming Pool

Offers a swimming pool, spa, and sauna. The pool area is noted to be nice and warm, enhancing the relaxation experience for guests. Also offers free wifi and air conditioning.

Outdoor Pool

Business Hotel

This hotel has 6 meeting rooms to host events, with spaces, capacities and purposes for social or corporate events. It provides complete equipment, professional advice, catering service, parking and amenities for the attendees.

Hotel with Parking

The hotel provides free parking and enhances the guest experience with complimentary valet parking.

Accessible Hotel

Hotel Arizona Suites Cúcuta features ramps and other accessibility features to facilitate navigation for guests with mobility challenges. It offers accessible parking, and the entire unit is wheelchair accessible, including roll-in showers and elevator access to upper floors.

Hotel with Gym

The hotel offers a spa, sauna, and swimming pool, in addition to rooms with air conditioning, providing multiple options for relaxation and exercise.

4-Star Hotel

Located in the heart of Cúcuta, this hotel provides a swimming pool, spa, and sauna. It offers free parking and air-conditioned rooms. Guests have positively reviewed the cleanliness and the comfort and quality of the rooms.

Hotel with Outdoor Pool

Hotel Arizona Suites features a beautiful outdoor pool, designed for guests to enjoy the warm weather of Cucuta. The hotel also provides access to a spa and sauna facilities, complementing the pool experience.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Romantic Hotel

Room Types

Executive Double Room Spacious room featuring air conditioning, plasma TV, minibar and private bathroom.

Senior Suite This spacious room features air conditioning, a flat-screen TV, a minibar, a security deposit box and a private bathroom. Free WiFi is included..

Standard Triple Room Providing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 3 beds.

Family Room Featuring free toiletries, this family room includes a private bathroom with a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 3 beds.

Twin Room Providing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 2 beds.

Triple Room Providing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 2 beds.

About Hotel Arizona Suites Cúcuta

License: 417

Guest Reviews

8.7

Very Good

Location

Hotel Arizona Suites Cúcuta consistently receives praise for its exceptional location. Situated in the central area of Cúcuta, the hotel offers easy access to the city's main attractions, shopping centers, including Ventura Plaza Mall, and a variety of restaurants. This prime positioning makes it an ideal choice for both work-related visits and leisure stays, allowing guests to navigate the city with ease. Beyond its strategic location, visitors appreciate the hotel for its clean and comfortable facilities, as well as the attentive and friendly service provided by the staff. Breakfast options are noted as being particularly enjoyable, complementing the overall pleasant experience. Whether the trip is business or leisure, the hotel's central and convenient location stands out as a key highlight, making it a preferred choice for travelers visiting Cúcuta.

Breakfast

Hotel Arizona Suites Cúcuta has garnered a strong reputation for its breakfast offerings, receiving numerous commendations from guests. Visitors frequently highlight the outstanding and varied options available, describing the meals as delicious and complete. The buffet-style breakfast is praised for its ample selection, catering to diverse tastes, and ensuring a satisfying start to the day.

The positive feedback often reflects high satisfaction with both the food quality and the attentive service provided by the restaurant staff. Diners enjoy the pleasant atmosphere, particularly the appealing outdoor setting by the pool, which enhances their overall breakfast experience.

While there are occasional mentions of a decline in variety and quality, the overwhelming majority of reviews emphasize the excellence and abundance of the breakfast offerings, with many guests considering it a standout feature of their stay. The combination of a diverse culinary selection and exceptional service from the staff solidifies the breakfast as a key highlight of visiting Hotel Arizona Suites Cúcuta.

Dinner

Hotel Arizona Suites Cúcuta offers a dining experience that frequently receives praise for its delightful and plentiful dishes. Guests often highlight the restaurant for its fantastic ambiance and excellent quality, which is complemented by affordable pricing. The food is described as delicious, divine, and consistently good, enhancing the overall dining experience. However, there are occasional service hiccups, such as delays in taking dinner orders and staggered arrival of meals for dining partners. Dining options become limited after 9:30 PM, and service by the pool is somewhat lacking, as guests are expected to assist themselves if they require beverages. Despite these minor setbacks, the general consensus indicates a satisfactory dining experience with high-quality meals.

Rooms

Hotel Arizona Suites Cúcuta has garnered praise for its rooms, noted for their comfort and spaciousness. Many guests appreciate the cleanliness and organization, finding the accommodations to be inviting and well-maintained. The spacious rooms often come with good closets and bathrooms, and several reviews highlight the pleasant atmosphere and tidiness. Comfortable beds, although occasionally described as hard, contribute to a restful experience. Guests frequently mention the rooms as being more spacious than expected, adding to the comfort of the stay.

The excellent location of the hotel adds a layer of convenience, with attentive and friendly staff enhancing the overall experience. While some guests find the furnishings outdated, the commitment to cleanliness and well-kept facilities is consistently acknowledged. Despite some minor issues, such as older air conditioning units or occasional noise, the rooms remain a positive aspect of the hotel.

Overall, the clean and spacious accommodations, coupled with friendly service, make Hotel Arizona Suites Cúcuta a comfortable choice for visitors seeking a pleasant stay.

Beds

Hotel Arizona Suites Cúcuta appears to present a mixed experience in terms of bedding. While some guests find the beds and mattresses to be comfortable and conducive to a good night's sleep, many others express concerns about their size and comfort levels. Double beds are frequently noted as being too small, which could be a consideration for those accustomed to more spacious sleeping arrangements like a Queen or King size. Several guests appreciate the comfort of the mattresses, though there are mentions of them being either too firm or too soft, suggesting an inconsistency in guest experiences. Pillows are also mentioned as a point of discomfort for some. For families, the beds seem adequate, but overall, there is a recurring suggestion of improving the size and comfort of the beds offered. Despite this, many guests find the rooms themselves to be clean and comfortable, enhancing their overall stay.

Cleanliness

Hotel Arizona Suites Cúcuta consistently impresses guests with its unwavering commitment to cleanliness and excellent service. Visitors are quick to highlight the hotel's spotless environment, describing both the rooms and common areas as impeccably maintained. The bathrooms receive particular praise for their cleanliness, contributing to an overall comfortable and pleasant stay. Guests often express satisfaction with the attentive and friendly staff, noting the exceptional service they provide. The hotel's breakfast, which includes delicious local Colombian dishes, is also a standout feature.

In addition to cleanliness, the hotel’s location proves to be ideal for guests, with convenient access to local attractions such as the Ventura Plaza Mall. The facilities are described as modern and comfortable, with amenities like a pool and gym adding to the positive experience. While there were minor instances of oversight, such as delayed housekeeping services and an occasional lapse in bathroom cleanliness, these do not overshadow the generally positive feedback. Overall, the commitment to maintaining a clean and welcoming environment makes Hotel Arizona Suites Cúcuta a highly recommended option for travelers seeking comfort and reliability in their accommodation.

Staff

Hotel Arizona Suites in Cúcuta receives high praise for its outstanding staff, who are consistently described as friendly, attentive, and eager to help. Guests frequently commend the excellent service provided by the hotel personnel, highlighting their kindness, professionalism, and proactive assistance. The reception staff, particularly Mr. Edinson, are noted for their incredible attention, making guests feel welcomed and well-cared-for. The restaurant staff, including Mr. Jacinto, are similarly recognized for offering superb service and great dining experiences.

Visitors appreciate the human quality of the staff, which significantly contributes to the comfortable and clean atmosphere of the hotel. The attention from the team appears exceptional across all areas, from check-in to housekeeping and dining, ensuring guests feel relaxed and valued. The remarkable service extends to accommodating family needs, with staff showing special care for young guests, making the hotel an ideal choice for families.

Overall, the hotel staff's dedication to providing top-notch service makes it a highly recommended destination, offering excellent quality for its price. Whether for its modern and tidy facilities or the stellar staff, Hotel Arizona Suites stands out as a place where guest satisfaction is undoubtedly prioritized.

Wi-Fi

Visitors to Hotel Arizona Suites Cúcuta have mixed experiences with the hotel's WiFi service. On a positive note, guests appreciate that the WiFi reaches everywhere throughout the hotel, making it convenient to stay connected regardless of location. Furthermore, some reviewers have mentioned that the internet speed is very good and that any issues with the WiFi were generally resolved by the end of the day. However, there are several concerns highlighted by guests. Many have experienced slow internet connections and signal drops, particularly in the rooms, with some reporting that the internet service only works well in the reception area. These connectivity challenges can sometimes affect the overall satisfaction for those relying heavily on internet access during their stay. Nonetheless, the staff appears responsive to address the WiFi issues when raised.

Pool

Hotel Arizona Suites Cúcuta offers a charming pool experience with a mixed bag of reviews reflecting both positive aspects and a few areas for improvement. Guests often commend the pool for being very clean, comfortable, and having a luxurious feel. It's a perfect spot to cool off after a long day and is appreciated for its warm and pleasant atmosphere. The pool is noted to be well-maintained and incredibly refreshing, making it a highlight for many families who find it ideal for kids.

However, the consensus suggests that the pool is on the smaller side, and during busier times, it can become somewhat crowded. Despite its size, visitors describe the pool as cozy and welcoming. A few guests were disappointed with the pool not matching the size suggested by photos and there being a lack of shaded areas or umbrellas for relaxation.

Overall, while the pool area might benefit from a bit more space and additional seating, its cleanliness and inviting ambiance continue to attract guests who appreciate its comforting and peaceful vibe.

Family

Hotel Arizona Suites Cúcuta is a delight for families seeking a welcoming and comfortable stay. The hotel exudes a warm family atmosphere, making it an ideal choice for travelers with children. Guests consistently praise the hotel for its excellent service, noting that the staff treats visitors as if they are part of the family, creating a genuine sense of belonging. The common areas are beautifully maintained and contribute to the hotel's reputation as a perfect spot for family stays. Reviews highlight that the hotel is both family-friendly and business-appropriate, accommodating various types of travelers with ease. While some describe the hotel as slightly old-fashioned, they agree that it provides all the necessary comforts for a pleasant experience. The exceptional service left guests feeling valued and appreciated, with the staff going the extra mile to ensure memorable visits.

4 Star

Hotel Arizona Suites Cúcuta consistently leaves a favorable impression on its guests, many of whom return repeatedly due to their positive experiences. The hotel is praised for its excellent service, with staff dedicated to providing a high level of care, creating an atmosphere akin to a 5-star establishment. Guests appreciate the hotel's convenient location and the quality of its food, which further enhances their stay. Rooms are described as comfortable and modern, embodying a beautiful 4-star establishment vibe. Additionally, the hotel is highly recommended for its impressive value for money, making it a preferred choice for those visiting Cúcuta.

Despite some comments suggesting potential for improvement in room quality, particularly regarding aspects of maintenance like outdated decor and room repairs, the overall experience is considered worthwhile by guests. Such minor details do not overshadow the hotel's strong points, and many reviewers express satisfaction with the price-quality ratio. The consensus among visitors is that Hotel Arizona Suites Cúcuta offers excellent service, comfort, and value, making it a solid choice for travelers seeking a reliable and welcoming accommodation experience.

Business

Hotel Arizona Suites Cúcuta emerges as an excellent choice for business travelers, offering an impressive quality-price ratio. The hotel meets the expectations of customers seeking a conducive environment for work-related matters. Its central location proves advantageous for those on business in the city, providing easy access to work-related venues. The ambiance within the hotel is designed to cater to professional needs, and the service is consistently exceptional throughout the property. A standout feature is the hotel’s excellent breakfast, which is particularly appreciated by those on business trips. Overall, Hotel Arizona Suites Cúcuta is well-regarded for delivering the essentials required by business guests.

Yes, Hotel Arizona Suites Cúcuta has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Hotel Arizona Suites Cúcuta.

No, Hotel Arizona Suites Cúcuta doesn't allow dogs.

Yes, parking facilities are available at Hotel Arizona Suites Cúcuta.

Yes, Hotel Arizona Suites Cúcuta has a gym.

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