Hotel Faranda Bolivar Cucuta, a member of Radisson Individuals
Cucuta7.88499800,
-72.48541100,
Av. Demetrio Mendoza Via A San Luis(Show on Map)
8.5
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel Faranda Bolivar Cucuta, a member of Radisson Individuals, offers an outstanding location that combines convenience with tranquility, making it an ideal choice for travelers. Positioned centrally, it provides easy access to shopping malls, supermarkets, restaurants, cafes and bars, ensuring that everything guests might need is within reach. Despite the central location, the hotel maintains a peaceful, safe environment complemented by spacious green areas and a well-kept pool that creates a restful retreat.
The hotel's breakfast receives primarily positive feedback with guests frequently praising the delicious, abundant and varied offerings. The buffet-style breakfast is lauded for its high quality, although there are some comments about limited variety and the need for better organization. In contrast, the dining experience has mixed reviews: while the food is generally described as delicious and the restaurant staff friendly, criticisms include high prices and inconsistent meal quality.
Rooms at Hotel Faranda Bolivar Cucuta are noted for their spaciousness, cleanliness and comfort. However, there are frequent calls for renovation due to outdated decor and maintenance issues like leaking pipes and non-functional air conditioning. Despite these drawbacks, the beautiful facilities and well-maintained green areas, along with the attentive staff, contribute positively to the overall guest experience.
Cleanliness is a strong point for the hotel with guests consistently praising the spotless condition of rooms and common areas. The diligent housekeeping staff ensures a high standard of hygiene, further enhancing the guest experience. However, the hotel's Wi-Fi service is an area of concern with many guests reporting weak and unstable signals, particularly in their rooms.
The pool facilities receive frequent praise for their cleanliness and refreshing atmosphere, although there are occasional remarks about maintenance and safety issues. Parking is another highlight with secure and accessible options that add convenience for guests.
The hotel also caters well to families, offering ample spaces for children to play and a generally cozy, comfortable environment. Special events, such as Christmas Eve parties, enhance the family-friendly atmosphere, though some improvements in room cleaning services and breakfast policies for children are suggested.
Guest experiences with beds are mixed; while some find them comfortable and spacious, others report discomfort due to hard and worn mattresses. Despite these varied opinions, the hotel maintains a solid reputation for delivering good value for money with its four-star services. Its pet-friendly policies are well-received, providing a welcoming environment for guests traveling with dogs.
Overall, Hotel Faranda Bolivar Cucuta offers a generally positive experience with its excellent location, clean and comfortable facilities and attentive staff standing out as major strengths, despite some areas needing improvement. Show more
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Categories
Family Friendly Hotel
This hotel is recognized as family-friendly and offers a range of amenities suitable for families. Being part of the Radisson Individuals group suggests a certain standard of service and facilities that cater to a comfortable family stay.
Dog Friendly Hotel
This hotel welcomes pets and is part of the Radisson Individuals group, suggesting a certain standard of quality and service. It offers accommodation for guests with dogs.
Hotel with Swimming Pool
Known for its excellent pool and staff. As part of the Radisson Individuals group, it provides a higher standard of service and facilities, making the pool area a standout feature for relaxation and enjoyment.
Outdoor Pool
Business Hotel
This hotel is suited for business travelers. It offers meeting facilities and services to support corporate needs.
Hotel with Parking
This hotel offers free parking and secure parking. Accessible parking is available, though it may require an additional cost.
Accessible Hotel
This hotel is listed as wheelchair accessible, although it may have limitations and does not have elevators. It offers infrastructure for disabled guests and accessible parking.
4-Star Hotel
This hotel provides comfortable accommodations and a range of amenities. As part of the Radisson Individuals group, it offers a consistent standard of quality and service. Guests can enjoy well-appointed rooms and convenient facilities.
Hotel with Outdoor Pool
This hotel offers an exceptional outdoor pool experience with two distinct outdoor pools, including a dedicated children's pool. Guests can also enjoy a poolside bar and a sun-kissed terrace, providing varied options for relaxation and family fun.
Hotel for Honeymoon
Romantic Hotel
Room Types
4 Single Beds - Non SmokingThe quadruple room provides air conditioning, a minibar, a safe deposit box and a TV with cable channels. The unit offers 4 beds.
3 Single Beds - Non SmokingThe spacious triple room provides air conditioning, a minibar, a safe deposit box and a TV with cable channels. The unit offers 3 beds.
2 Single Beds - Non SmokingThe twin room offers air conditioning, a minibar, a safe deposit box and a TV with cable channels. The unit has 2 beds.
King Junior Suite - Non-SmokingThis suite provides air conditioning and a TV. The unit offers 1 bed.
Twin Junior Suite - Non-SmokingThe suite offers air conditioning. The unit has 2 beds.
2 Double Beds Executive Room Non-SmokingThis family room features air conditioning and a TV. The unit has 2 beds.
Two-Bedroom Family Suite - Non-SmokingThis suite provides air conditioning and a TV. The unit offers 3 beds.
King Executive Room - Non-SmokingThe double room features air conditioning. The unit has 1 bed.
Junior Suite with Two Double Beds - Non-SmokingThe suite provides air conditioning. The unit offers 2 beds.
King Premium Room with Pool View - Non-SmokingThis double room provides air conditioning and a TV. The unit offers 1 bed.
About Hotel Faranda Bolivar Cucuta, a member of Radisson Individuals
License: 2208
Guest Reviews
8.5
Very Good
Location
Hotel Faranda Bolívar Cúcuta, a member of Radisson Individuals, boasts a superb location, making it an excellent choice for travelers. Positioned centrally and conveniently, guests find it easy to get around the city, whether by bus or car. With close proximity to shopping malls, supermarkets, restaurants, cafes and bars, the hotel ensures that its visitors have everything they need within reach.
The hotel is highly praised for its tranquil and safe environment despite being centrally located. Guests appreciate the spacious green areas that provide a relaxing, countryside feel in the middle of the city. The well-kept pool area adds to the serene atmosphere, making it a perfect spot for families and those looking for a restful stay.
The strategic location not only makes transportation easy but also enhances the overall experience by offering quick access to various parts of the city. The excellent service and attention from the staff, coupled with the clean and spacious facilities, further elevate the stay at this well-regarded hotel.
In summary, the location of Hotel Faranda Bolívar Cúcuta is consistently highlighted as a major advantage, providing both convenience and a peaceful retreat within a bustling city.
Breakfast
Hotel Faranda Bolivar Cucuta, a member of Radisson Individuals, garners mixed reviews about its breakfast offerings, but the majority lean toward the positive. Many guests celebrate the breakfast as super delicious, abundant and varied, which adds significant value to the hotel's reputation. The buffet-style setup is frequently praised for its delicious food with well-stocked and diverse options. Guests often remark on the excellent and very good quality of the breakfast with some noting that it exceeds expectations and is a highlight of their stay.
However, some reviews point out areas for improvement, such as limited variety and occasional disorganization. A few guests mention the breakfast being basic or repetitive and there are suggestions for offering more options and extending breakfast hours to better accommodate all guests. Despite these critiques, the prevailing sentiment is that the breakfast is well-balanced, fresh and generous. Overall, while there is room for enhancement, the breakfast at Hotel Faranda Bolivar Cucuta is a generally well-received component of the guest experience.
Dinner
Hotel Faranda Bolivar Cucuta, a member of Radisson Individuals, offers a dining experience with mixed reviews from its guests. On the positive side, many guests consistently laud the food as delicious, describing it as super delicious, very nice and good. The restaurant staff is noted for being friendly, enhancing the overall dining atmosphere. However, the restaurant does face some criticisms, particularly concerning its pricing with several reviewers finding it very expensive and not comfortable. Additionally, there are comments about the inconsistent quality of meals with reports of cold food and poor food detracting from the dining experience. The range of alternatives for a light dinner appears limited and one guest mentioned noise as an area for improvement. Despite these drawbacks, the overall sentiment highlights the taste and quality of the food served at Los Caobos Restaurant.
Rooms
Hotel Faranda Bolivar Cucuta, a member of Radisson Individuals, offers a mixed experience when it comes to its rooms. Highlights include spacious, clean and comfortable rooms with many guests appreciating the size and organization. The rooms are often described as relaxing, meeting expectations of comfort and space. Some rooms even offer scenic views and well-lit, airy environments.
However, there are notable drawbacks that return frequently in reviews. Many of the rooms are outdated and in need of renovation with reports of old-fashioned decor, deteriorated facilities and occasional maintenance issues such as leaking pipes and non-functional air conditioning. Cleanliness is generally praised, but a few reviews mention instances of dirtiness and unwelcome critters like cockroaches.
The hotel's infrastructure includes beautiful facilities and well-maintained green areas which contribute positively to guests' stays. The staff is often mentioned favorably for their attentive service, adding a positive note to the overall guest experience.
In conclusion, while the hotel boasts comfortable and spacious rooms ideal for relaxation, it is clear that upgrades and consistent maintenance are necessary to enhance the overall guest experience.
Beds
At Hotel Faranda Bolivar Cucuta, a member of Radisson Individuals, guest experiences with the beds seem to vary. While several guests found their beds to be comfortable, highlighting the spacious and extra-large super comfortable options, others noted discomfort from hard and worn mattresses. Some reviews mentioned that the beds and mattresses could use a refresh with certain beds described as uncomfortable and difficult to sleep on. There were also comments about the room and bed showing signs of age, including antique furniture and rough towels. Overall, while some guests appreciated the comfort and quality of the beds and sheets, others felt that improvements were necessary to enhance their sleeping experience.
Cleanliness
Hotel Faranda Bolivar Cucuta, a member of Radisson Individuals, has garnered noteworthy attention for its cleanliness standards. Visitors frequently praise the spotless condition of the hotel, highlighting exceptionally clean rooms and common areas. The housekeeping staff is often commended for their diligence, ensuring that both the rooms and shared spaces are kept immaculate and well-organized. Facilities such as the gardens and pools are also well-maintained, contributing to the overall cleanliness and visual appeal of the property.
Guests appreciate the consistent daily cleaning with particular emphasis on the bathrooms' quality. The maintenance of the entire facility, from rooms to the common areas, is noted to be of high quality. Positive remarks extend to the clean and cozy pool area, though there were a few mentions of the pool area floor requiring more attention.
Overall, the hotel is seen as very clean, well-lit and well-located. The commitment of the staff to maintaining a clean environment enhances the guest experience significantly, making the hotel a reliable choice for travelers prioritizing hygiene and maintenance.
Staff
Hotel Faranda Bolivar Cucuta, a member of Radisson Individuals, receives a variety of feedback regarding its staff with an overwhelming emphasis on positive experiences. Guests consistently describe the staff as very friendly, kind, diligent and efficient. Numerous reviews highlight the exceptional attention and service provided, noting that the staff is extremely professional and helpful. Individual staff members such as Francisco, Marisabel, Sergio, Maritza, Guillermo and Isabel are often praised for their outstanding service and attentiveness.
The hotel's staff is frequently acknowledged for its cordiality and motivation, making guests feel genuinely welcomed and cared for. Many visitors appreciate the good attention from all staff members, specifically noting the attentiveness and friendliness that contribute to a pleasant stay. Particular mentions of excellent customer service from the receptionists and restaurant staff further emphasize the high standards of hospitality.
However, there are a few mentions of less favorable experiences. A couple of reviews point out instances of unfriendly or inattentive staff, especially highlighting specific encounters during the night shift. Despite these isolated incidents, the general consensus remains highly positive with guests recommending the hotel largely due to the amiable and dedicated nature of its staff. The staff's consistent warmth and willingness to assist play a significant role in enhancing the overall guest experience at Hotel Faranda Bolivar Cucuta.
Wi-Fi
Hotel Faranda Bolivar Cucuta, a member of Radisson Individuals, has been receiving critical feedback from guests regarding its Wi-Fi service. Many visitors have noted that the Wi-Fi signal is weak and unstable, often failing to connect or providing very slow speeds. Coverage appears to be especially problematic in the rooms, where the signal tends to be poor or entirely absent at times. Some guests experienced frequent disconnections and unreliable internet performance, which detracted from their overall stay. Additionally, there were instances where the internet simply didn’t work due to the distance from the router or other technical issues. Improvements in Wi-Fi connectivity and speed would significantly enhance the guest experience at this otherwise commendable hotel.
Pool
The Hotel Faranda Bolivar Cucuta, a member of Radisson Individuals, receives frequent praise for its pool facilities. Guests appreciate the clean and refreshing atmosphere of the swimming pools with many noting their size and beauty. The pool area is described as well-maintained and amazing, providing a pleasant environment to relax. The hotel features two pools, which are often highlighted for their cleanliness and attractiveness. Despite occasional remarks about cleanliness and maintenance issues, such as slippery surfaces and the need for better cleaning, many reviews still emphasize the overall positive experience of enjoying the pool area. Visitors also enjoy the natural surroundings with trees, birds and squirrels, enhancing the ambiance. The pools are noted to be very cool and well-located, contributing to a delightful and refreshing stay.
Parking
Hotel Faranda Bolivar Cucuta, a member of Radisson Individuals, offers a commendable parking experience, frequently highlighted by guests. The secure and accessible parking options include facilities that allow cars to be parked directly in front of the rooms, adding a layer of convenience. The parking lot is noted for its comfort and accessibility with ample parking spaces available. Guests frequently mention the excellent parking arrangements as a positive aspect of their stay. However, there appears to be some confusion regarding pet policies in specific areas of the hotel.
Family
Hotel Faranda Bolivar Cucuta, a member of Radisson Individuals, offers a welcoming environment for families, making it a good option to consider when traveling with kids. The hotel is highlighted as being cozy and comfortable, providing a great place for family trips and vacations. It's a centrally located accommodation that promises a true rest, even if you bring along pets.
The hotel features ample spaces where children can run around and enjoy themselves, contributing to a good family environment. Guests appreciate the availability of spaces conducive to family plans and activities. Special events, such as a Christmas Eve party, also enhance the family-friendly atmosphere.
However, there were some criticisms regarding room cleaning services and additional charges for children's breakfasts. Despite these concerns, the general sentiment suggests that Hotel Faranda Bolivar Cucuta is an excellent choice for a family getaway, offering a balance of relaxation and fun for both adults and kids.
4 Star
Hotel Faranda Bolivar Cucuta, a member of Radisson Individuals, is recognized for delivering good value for money with its high-quality four-star service. This establishment is widely regarded as an ideal place for a four-star stay, offering great facilities that cater to diverse needs. Although some guests have noted that the beds can be excessively hard and there is room for improvement in cleaning and maintenance, the overall experience remains solidly within the four-star category. For those seeking an affordable yet quality stay, this hotel stands out as a commendable choice.
Outdoor Pool
The outdoor pool at Hotel Faranda Bolivar Cucuta, part of Radisson Individuals, generally receives positive feedback from guests. Visitors appreciate the clean and refreshing nature of the pool, frequently describing it as nice and good. The surrounding outdoor areas are also highlighted as beautiful, enhancing the overall experience. However, there are some concerns about safety with notes about slippery surfaces and the need for fully functional stairs suitable for all ages. Additionally, some guests mention damaged tiles that could potentially cause accidents, suggesting room for improvement in maintenance and accessibility.
Dog Friendly
Hotel Faranda Bolivar Cucuta, a member of Radisson Individuals, garners positive feedback for its pet-friendly policies and amenities. It excels in providing a welcoming environment for guests traveling with dogs, receiving pets with kindness. The hotel offers fantastic rooms facing the garden, making it convenient for travelers with pets and there is ample outdoor space for dogs to play. The establishment fulfills its animal-friendly commitment, particularly benefiting guests with emotional support pets. While the presence of numerous kittens adds to the charm, a suggestion to spay the female cat is noted. Overall, it is an ideal place for a restful stay with furry companions, allowing up to three pets per guest. However, some feedback suggests the need for pet owners to clean up after their pets and reconsideration of pets in some rooms.
Yes, Hotel Faranda Bolivar Cucuta, a member of Radisson Individuals has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Faranda Bolivar Cucuta, a member of Radisson Individuals.
Yes, Hotel Faranda Bolivar Cucuta, a member of Radisson Individuals welcomes dogs.
Yes, parking facilities are available at Hotel Faranda Bolivar Cucuta, a member of Radisson Individuals.
No, Hotel Faranda Bolivar Cucuta, a member of Radisson Individuals doesn't have a gym.