Cuiaba, Av Fernando Correa da Costa,3355-15.621495,-56.064702(Show on Map)
8.0
Very Good
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+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Delcas Hotel stands out for its excellent location, offering guests convenient access to key points of interest such as UFMT, shopping malls and central routes. Visitors frequently appreciate the hotel’s strategic positioning, close to the airport and main avenues, making it ideal for various activities and enabling seamless transportation via car, Uber or taxi.
The breakfast at Delcas Hotel is a highlight, consistently praised for its variety, freshness and quality. It provides a hearty start to the day with a wide range of options, including fruits, scrambled eggs, cold cuts and freshly baked bread. This appealing feature caters well to guests and contributes significantly to their positive dining experiences.
Guests also find the hotel's dinner offerings convenient, especially given the limited nearby dining options. While the menu is somewhat limited and draws mixed reviews, many guests enjoy the quality of certain dishes and the clean dining environment. The dedication of the staff in maintaining cleanliness and the efforts of a commendable chef add to the overall pleasant dining experience.
The rooms at Delcas Hotel receive a mix of feedback. Positives include their spaciousness, comfort and the convenience of large beds and good showers. However, issues such as mold, outdated furnishings and inconsistent upkeep are recurrent complaints, indicating a need for better maintenance and renovation.
Cleanliness throughout the hotel garners mixed reviews. While common areas and bed linens are generally clean and the cleaning staff efficient, issues like mold in bathrooms and sticky floors detract from the overall experience. The hotel's pool area, often described as beautiful and well-maintained, adds to the amenities, though it occasionally requires better upkeep.
The exceptional staff are a notable asset, frequently highlighted for their helpfulness, friendliness and attentiveness. This professional service significantly enhances guests' overall satisfaction.
Despite the positive aspects, there are consistent complaints about the unreliable Wi-Fi, especially in certain areas. This issue is particularly problematic for guests relying on stable internet for work and improvements in this area are necessary.
The hotel’s parking facilities receive good reviews for their convenience, although some guests were surprised by the daily parking fee. Family-friendly amenities, comfortable beds and a generally positive atmosphere make Delcas Hotel a commendable option for both business and leisure travelers. However, its overall structure appears to be dated and in need of renovations to meet the expectations of a modern four-star establishment.
In summary, Delcas Hotel provides a blend of strengths in location, breakfast, staff service and some amenities, while areas of improvement include room maintenance, Wi-Fi reliability and overall upkeep to enhance the guest experience fully.
Categories
Pool
Features an outdoor pool, water fountain, and a gym. It offers practical accommodation near Cuiabá centre and Três Americas Shopping Mall.
Outdoor Pool
Parking
At Delcas Hotel in Cuiabá, guests can enjoy a spacious and secure car park, ensuring a hassle-free experience when parking their vehicles. The hotel provides convenient transport facilities.
3 Star
This hotel offers comfortable accommodations and is appreciated for its good service. It provides a convenient base for exploring Cuiabá.
Outdoor Pool
Features an outdoor pool and is located near Cuiabá center. The hotel also offers a water fountain and a gym, providing additional recreational options.
Family
Honeymoon
Room Types
Double Room - Disability AccessThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Superior Double RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Superior Twin RoomThis air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Deluxe Single RoomThis air-conditioned single room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Executive Triple RoomThis air-conditioned triple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Executive Triple RoomThis air-conditioned triple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.
Guest Reviews
8.0
Very Good
Review Summaries
Location
Delcas Hotel boasts an excellent location, frequently praised for its convenience and easy access. Situated close to key points of interest such as UFMT, shopping malls, restaurants, pharmacies and central routes, the hotel provides a practical base for guests. Many reviews highlight its accessibility, making it an ideal choice for those attending events or exploring the main attractions of Cuiabá. The proximity to the airport and main avenues further enhances its appeal.
The neighborhood is noted for being peaceful and safe, adding to the overall positive experience. Additionally, the hotel offers good parking facilities, essential for guests with large vehicles. The hotel's central position facilitates seamless transportation by car, Uber or taxi, making it a suitable option for a variety of travelers, including those on business trips, attending meetings or visiting local universities.
While many guests appreciate the strategic location for various activities, including attending events at the Olympic Park or venues like UNIC, there are a few mentions of the hotel being somewhat distant from markets and certain dining options. However, these minor inconveniences are often outweighed by the overall convenience and benefits of its location. Overall, Delcas Hotel's prime positioning makes it a highly recommended choice for visitors to Cuiabá.
Breakfast
Delcas Hotel appears to offer an exceptionally well-regarded breakfast experience with numerous positive comments from guests. The breakfast menu is consistently highlighted as a standout feature, characterized by its freshness, deliciousness and variety. Many guests describe it as wonderful, amazing and excellent, noting a wide range of options that cater to different tastes. The breakfast includes fruits, scrambled eggs, cold cuts and freshly baked bread and is frequently praised for being well-served and well-stocked.
Several reviews commend the breakfast for its completeness, providing for a hearty and satisfying start to the day. Guests appreciated the early start time, which is particularly convenient for business travelers. The quality of the coffee and various other breakfast items was also highly regarded. Despite these positive remarks, a few reviews mention the need for more variety and options, such as lactose-free products and more diabetic-friendly choices. Additionally, there were minor mentions of occasional delays in replenishing certain breakfast items.
Overall, the breakfast at Delcas Hotel receives high marks for its taste, variety and generous offering, contributing significantly to the positive dining experience at the hotel.
Dinner
Delcas Hotel features a restaurant that guests appreciate for its convenience, especially since there aren't many good dining options nearby. While some guests find the menu to be limited and simple, there are plenty of positive remarks about the quality of certain dishes. Many have praised the hotel meals as good with lunch and dinner options that include delicious drinks and clean dining spaces. The dedication of the staff, particularly in terms of maintaining cleanliness, stands out positively in guests’ experiences.
However, the restaurant’s offerings receive mixed reviews. Compliments are given to the great chef and notable dishes with some guests highlighting excellent dinners and delicious lunches. On the flip side, there are criticisms regarding the variability in food quality and menu variety with some guests expressing disappointment over specific dishes and calling the quality inconsistent.
Suggestions for improvement include increasing the variety on the menu and considering a buffet style for faster service during peak times. Whether you choose to dine in or explore other options, the restaurant at Delcas Hotel provides a convenient and generally pleasant experience for most guests.
Rooms
Delcas Hotel offers a mixed experience for its guests. On the positive side, the rooms are often described as clean, comfortable and spacious. Many guests appreciate the large beds, good showers and harmonious layout of the accommodations. The hotel's location is also highlighted for its convenience, being close to various amenities like restaurants, pharmacies, supermarkets and shopping malls. Additionally, facilities such as the swimming pool and breakfast are praised, making the overall stay more pleasant.
However, there are notable downsides to the rooms. Many reviews point out issues related to maintenance with common complaints about mold, unpleasant smells and outdated furnishings. Problems with room cleanliness, including mold stains, water leakage and damaged furniture, detract from the overall experience. The hotel appears to suffer from poor upkeep with guests often encountering worn-out towels, inadequate lighting and noise issues due to lack of soundproofing.
While some rooms are described as spacious and comfortable, the condition of many others leaves much to be desired. Frequent issues with room amenities, such as broken light bulbs, small and old-fashioned interiors and defective equipment, further diminish the experience. There is a clear need for renovation and more thorough maintenance to bring the rooms up to a higher standard.
In summary, Delcas Hotel provides comfortable and well-located accommodations but is in dire need of better maintenance and cleanliness to ensure a consistently positive experience for all guests.
Beds
Delcas Hotel's beds have frequently been described as comfortable with guests using terms like comfortable bed, super comfortable bed and wonderful bed to highlight their satisfaction. Several phrases mention the beds being soft or very soft, contributing to a cozy sleeping experience for many.
However, there are mixed reviews regarding the quality and condition of the mattresses. Some guests encountered issues like very soft mattresses that sink, crooked or springy beds and old or worn-out mattresses. There were also mentions of specific discomforts, such as beds with holes or mattresses shaped like a U.
Overall, while many guests appreciated the comfort of the beds, there are some concerns related to the age and maintenance of the mattresses and bedding, indicating areas where the hotel could improve.
Cleanliness
Delcas Hotel receives mixed reviews regarding its cleanliness. Several guests appreciated the overall cleanliness and organization of the hotel, noting that the rooms and common areas were clean organized and emitted a pleasant scent. The cleaning staff were often described as very efficient, contributing to a largely positive atmosphere for visitors. The leisure area and the pool were highlighted as particularly well-maintained and guests frequently found the bed linen and towels clean and comfortable.
However, some reviews pointed out significant shortcomings in maintenance and cleanliness. Issues such as mold in the bathrooms, sticky floors and old linens were recurrent complaints. Additionally, there were mentions of soap residue in the bathrooms and unpleasant odors in the rooms. The towels were sometimes described unfavorably, resembling floor cloths in quality. The hotel's WiFi service was also a point of concern with numerous guests experiencing poor connectivity during their stay.
Overall, while Delcas Hotel is praised for its clean and organized spaces, it appears to struggle with maintaining consistent cleanliness and upkeep in some areas. The hotel's efforts in providing a clean environment are evident, but improvements in certain aspects of maintenance and room condition are necessary to meet all guests' expectations.
Staff
Delcas Hotel consistently receives praise for its exceptional staff, characterized by their helpfulness, friendliness and attentiveness. Guests frequently mention encountering staff who are professional, polite and well-trained, especially at the reception and in the restaurant. The overall service quality is highlighted as outstanding with employees going out of their way to make stays comfortable and enjoyable. Specific mentions of commendable staff behavior towards guests, particularly the housekeepers and reception team, underscore the consistent warmth and efficiency of the service. While there were occasional notes of dissatisfaction, the vast majority of feedback showcases the staff as a major positive aspect of the hotel experience, contributing to a welcoming and satisfying stay for guests.
Wi-Fi
Navigating the digital realm at Delcas Hotel can be quite an experience. Despite some isolated mentions of the internet being excellent or okay, the consensus among guests highlights that the Wi-Fi and internet services need significant improvement. Many visitors have found the Wi-Fi signal to be weak, especially in certain areas like the third floor and some reported that it barely reached their rooms. Unstable and intermittent connections were a common issue, prompting some guests to resort to mobile data plans to stay connected. This inconsistency is particularly troublesome for those needing reliable internet for work, as some guests mentioned having to work from the lobby due to poor in-room connectivity. Overall, while the hotel offers Wi-Fi, guests frequently found it below expectations and in need of enhancement to meet modern demands.
Pool
Delcas Hotel offers a mixed experience with its pool facilities. Many guests appreciate the availability of a swimming pool, describing it as nice, good, pleasant and even incredible. The outdoor area around the pool is often praised for being excellent and beautiful with charming features like a cocoa tree in the garden. Some reviews commend the pool for being clean and well-maintained at night, while others have had a different experience, noting that the pool can sometimes be dirty with greenish water and poor lighting that turns off at 10 pm. Overall, the pool area has the potential to be a delightful part of the stay but requires more consistent upkeep and attention.
Parking
Delcas Hotel offers a mix of parking options for guests, ensuring convenience and protection for vehicles. The parking area includes ample space, making it easy to park even larger vehicles like vans. For those seeking extra protection from the elements, there are tents available to shield cars from the sun and rain. The garage provides straightforward access, allowing guests to park with ease. Although some guests noted the parking spaces could be larger, most found the parking area to be adequate. One key point to keep in mind is that parking comes with a daily charge, which some guests were not expecting and felt should have been made clearer in the advertisement. Despite a few critiques regarding the parking fees and limited covered spaces, the overall sentiment towards the parking facilities remains positive with several guests appreciating the availability and ease of parking.
Family
Delcas Hotel shines as an ideal spot for families seeking a comfortable and accommodating stay. The hotel prides itself on friendly, polite and helpful staff, ensuring that patrons feel welcomed. Guests consistently highlight the suitability of the hotel for both business and family stays with many expressing their intent to return regularly. It is also a place recommended to friends and family, attributed to its overall reliability and positive experiences reported by visitors.
However, while many facets of the stay are satisfactory, there are areas where improvements could enhance the family-friendly appeal. The hotel could benefit from upgrading some of its older-fashioned rooms and ensuring sufficient amenities like face towels for all guests. Furthermore, some outdoor spaces, such as the garden, would flourish with more attention to upkeep. Despite these minor setbacks, the overall verdict from families remains favorable, making Delcas Hotel a commendable choice for a pleasant and engaging stay.
4 Star
Delcas Hotel offers a generally satisfying experience for its price range, but it is important to note that the hotel's structure appears to be dated and in need of some renovations. Despite this, guests appreciate the cleanliness, the polite staff and the convenient location of the hotel, making it a good cost-benefit choice. The hotel's overall rating suggests that it is very good to exceptional, though it may be more aligned with the standards of a three-star rather than a four-star establishment. Some room issues, particularly with the Jacuzzi, have been reported, indicating areas for improvement.
Outdoor Pool
The outdoor pool at Delcas Hotel consistently receives high praise from guests. Described as beautiful, clean and of good quality, it stands out as a highlight of the hotel's amenities. The pool area is complemented by a lovely garden, which features unique elements like a cocoa tree, adding to the charm of the outdoor space. The pool is also noted as being excellent for children, making it a suitable choice for families. Overall, the pool at Delcas Hotel offers a well-maintained and visually appealing environment for guests to enjoy.
FAQ
Yes, Delcas Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Delcas Hotel.
No, Delcas Hotel doesn't allow dogs.
Yes, parking facilities are available at Delcas Hotel.
