Cuiaba, Av. Miguel Sutil, 4098-15.604989,-56.077861(Show on Map)
8.6
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Serras Hotel in Cuiabá is widely praised for its strategic location, offering convenient access to key attractions like the University of Mato Grosso and various cultural landmarks. Though nightlife can be vibrant, guests appreciate the central setting for its ease of exploration. The hotel's breakfast is a standout feature, with guests enjoying a tasty and varied selection served by hospitable staff, contributing positively to their stay experience. While there are minor critiques regarding product quality, breakfast remains a memorable aspect.
The rooms are noted for their spaciousness, modernity, and high cleanliness standards, providing a peaceful and well-equipped retreat for guests. The comfort of the beds and excellent shower facilities enhance the overall experience, though some guests suggest improvements in bed size and bathroom amenities. The hotel's cleanliness is impeccable, adding to its reputation as a tidy and organized destination, complemented by a clean environment and excellent reception service.
Guests frequently highlight the exceptional staff at Serras Hotel, who are attentive, friendly, and dedicated to ensuring an enjoyable stay. The receptionists and cleaning team earn particular commendation for their professionalism and courteous nature. Despite minor issues with bed size, the general comfort and high-quality sheets make for a restful stay, contributing to the hotel's appeal alongside its clean and inviting rooms. Overall, Serras Hotel is recommended for its excellent service, comfortable accommodations, and prime location.
Categories
Parking
Serras Hotel provides secure on-site parking for guests' convenience. The hotel also offers a complimentary buffet breakfast and is located near Cuiabá's attractions.
Gym
Hotel includes fitness related amenities.
Family
Dog Friendly
4 Star
Room Types
Double or Twin RoomThis air-conditioned room offers a private bathroom, cable TV, safe and minibar.
Triple RoomThis air-conditioned room offers a private bathroom, cable TV, safe and minibar.
This room has 1 single and 1 double bed.
Single RoomThis air-conditioned room offers a private bathroom, cable TV, safe and minibar.
Guest Reviews
8.6
Very Good
Review Summaries
Location
Nestled in the heart of the city, Serras Hotel boasts an excellent location that is praised by guests for its proximity to key attractions and cultural landmarks. Situated conveniently close to popular sites and the University of Mato Grosso (UFMT), it offers guests the ease of exploring much of Cuiabá without hassle. The central setting ensures quick access to events and essential locations, reinforcing its reputation as a hotel with both a strategic and exceptional location. Although well connected, some guests noted that the surrounding area lacks nearby shops and that nightlife can be vibrant with music lasting until the early hours on weekends, which may require a short car ride for quieter environs. Despite this, the hotel's position near shopping venues and its commendable cleanliness are highlighted positively, making it a preferred choice for travelers seeking both convenience and comfort in their stay.
Breakfast
Serras Hotel offers a breakfast experience that generally receives positive acclaim from guests. Notably, the breakfast is often described as being excellent with a wide variety of fresh and tasty options that cater to diverse preferences. Many guests appreciate the breakfast's variety, noting that it is both tasty and well-structured, making it a highlight of their stay. The breakfast service is complemented by polite and friendly staff, enhancing the overall experience.
While the breakfast has many admirers, a few reviews suggest room for improvement, particularly in terms of product quality such as butter and bread freshness. Some guests feel that the breakfast lacks options compared to the hotel's cost. Nevertheless, the breakfast provided at Serras Hotel generally leaves a positive impression, often being one of the most memorable aspects of the stay.
Overall, breakfast at Serras Hotel is a well-received affair, offering a delicious and varied start to the day in a location that is equally commendable.
Rooms
Serras Hotel offers an impressive experience for those seeking a comfortable and well-appointed stay. The rooms are admired for their spaciousness and modernity, providing a peaceful retreat with a high standard of cleanliness. Guests frequently praise the rooms as being well-organized and equipped, ensuring a pleasant stay. The comfort of the beds is mentioned positively, although it seems that some might need updating. The bathrooms, while generally satisfactory, leave room for improvement according to a few guests. On a brighter note, visitors appreciate the excellent shower facilities. A spacious garage adds to the convenience for those traveling by car, and the combination of quality rooms and amenities often leads to a desire to return.
Beds
The beds at Serras Hotel receive generally positive feedback, often praised for their comfort and quality. Guests frequently highlight the comfort of the beds, and many appreciate the high-quality sheets that contribute to a restful stay. The combination of comfortable beds, pillows, and showers is often described as sensational, enhancing the overall guest experience. However, there are occasional concerns about the bed size, particularly for couples who might prefer a larger option. A few reviews mention small and uncomfortable beds, suggesting that experiences may vary. Overall, the comfortable beds are a notable feature that complements the clean rooms and the hotel's other appealing aspects.
Cleanliness
Serras Hotel stands out for its impeccable cleanliness, making it a highly recommended destination for travelers seeking comfort and organization. Guests have consistently noted the hotel's spotless rooms and overall good cleaning, ensuring a pleasant stay. The accommodations, including bathrooms, are very clean, contributing to a positive experience. The hotel receives praise for its impeccable reception service, adding to the sense of being well-cared for. Guests appreciate the excellent coffee served during breakfast, which complements the clean and inviting environment. Overall, Serras Hotel offers a well-maintained and clean setting, ideal for those who value a tidy and orderly stay.
Staff
Serras Hotel is frequently praised by guests for its exceptional staff, who consistently go above and beyond to ensure a pleasant stay. The team is noted for being particularly attentive and helpful, with a friendly demeanor that leaves a lasting impression. Visitors commend the excellent service provided by the receptionists, who are celebrated for their politeness and communicative nature. The hygiene and cleaning team also receives accolades for their professionalism and courtesy. Across various interactions, the staff's friendliness and attentiveness stand out, making the overall hotel experience remarkable.
FAQ
No, Serras Hotel doesn't have any pool.
No, a spa isn't available at Serras Hotel.
Yes, Serras Hotel welcomes dogs.
Yes, parking facilities are available at Serras Hotel.
