Venue Hotel provides rooms and facilities specifically designed for disabled guests, with features such as wheelchair access, toilets for disabled individuals, roll-in showers, and portable shower seats. The hotel also has accessible public areas and offers wheelchairs on site.
NASS Casa del Aguila is highly praised for its exceptional location in Cuenca, nestled near the historic center and within a short walking distance to the main attractions such as the cathedral and main square. Guests appreciate staying in a beautifully renovated colonial building from the 1800s, which offers both charm and convenience with its strategic position on a quiet street. This setting provides a tranquil experience while remaining close to the cultural and gastronomic heart of the city, making it an ideal spot for exploring Cuenca's rich heritage.
The hotel receives commendations for its comfortable and inviting accommodations. Guests frequently mention the spacious, well-appointed rooms and highlight the comfortable beds, contributing to restful nights. While some guests noted small room sizes and minor issues like firm pillows, the overall ambiance reflects warmth and modern amenities. The hotel maintains an appealing blend of historic charm and contemporary comfort, enhanced by its cleanliness and attentive daily housekeeping services.
The breakfast experience at NASS Casa del Aguila garners mixed reviews. Many guests enjoy the offerings, describing them as delicious and fantastic, with a cozy setting that is enhanced by the friendly staff. However, improvements could be made to diversify the menu, addressing concerns like the lack of vegetarian options and repetitive selections during longer stays. Despite this, the inclusion of breakfast remains a favorable aspect for many visitors.
The staff at NASS Casa del Aguila are often recognized for their outstanding service. Guests appreciate the warmth and helpfulness of the personnel, with specific accolades for Alejandra, the manager, for her attentiveness and amazing support. While there are some instances of unfriendly encounters, the majority of feedback highlights a team dedicated to creating a positive guest experience through their kindness and attentiveness.
Overall, NASS Casa del Aguila offers an enriching stay with its superb location, comfortable accommodations, and excellent service, making it a favored choice for those visiting Cuenca.
This hotel is mentioned as having wheelchair access and facilities for disabled guests. Specific features noted include being accessible by lift, having the entire unit wheelchair accessible, options for entire units located on the ground floor, and toilets with grab rails. Upper floors are accessible by elevator.
Hotel Cruz del Vado provides a range of accessibility features such as braille/raised signage, elevators, and wheelchair-accessible public restrooms, paths to elevators, registration desk, restaurant, and lounge. The hotel also has visual alarms and handrails in hallways and stairways, offers wheelchairs on site, and includes grab bars in showers and doorbell/phone notifications.