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Holiday Inn Express & Suites Custer-Mt Rushmore

Custer , 433 West Mount Rushmore Road (Show on Map)

8.8

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Holiday Inn Express & Suites Custer-Mt Rushmore in Custer impresses guests with its prime location, making it an ideal base for exploring the Black Hills and surrounding attractions such as Mt Rushmore, Wind Cave, and Crazy Horse. Set on the outskirts of Custer town, the hotel offers a picturesque and quiet environment while being conveniently close to local amenities. Rooms receive consistent acclaim for their cleanliness, spaciousness, and modern appeal, often featuring inviting balconies with mountain views and extremely comfortable beds, contributing to a restful and cozy atmosphere.

Breakfast is frequently praised for its quality and variety, catering to both children and adults with a selection of hot and cold dishes, including make-your-own pancakes—a particular guest favorite. While some guests note repetitiveness during extended stays, the overall sentiment is positive, with many appreciating the complimentary breakfast as a great start to their day.

The hotel's cleanliness and well-maintained environment contribute to its inviting ambiance. Guests find the quiet and serene atmosphere ideal for relaxation, highlighted by the attentive and friendly staff who consistently enhance the experience with their welcoming and professional service. Although there was one mention of a less favorable interaction with a front desk clerk, this incident appears to be isolated.

Overall, the beds stand out as a notable feature, often described as very comfortable and cozy, meeting travelers' expectations for a restful stay. The combination of great beds and quality bedding elevates the overall lodging experience, making Holiday Inn Express & Suites Custer-Mt Rushmore a preferred choice for visitors seeking comfort and satisfaction in the heart of the Black Hills.
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Categories

Family Friendly Hotel

Located near Mount Rushmore, this hotel provides a convenient base for families visiting the monument. It offers comfortable suites and family-friendly amenities.

3-Star Hotel

This hotel offers an indoor pool, hot tub, and fitness center. It provides a free breakfast buffet and is known for its clean rooms and helpful staff. The hotel also features a patio with a BBQ grill, fire pit, heaters, and a rock waterfall.

Hotel for Honeymoon

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym

Hotel with Indoor Pool

Room Types

Suite with Balcony - Non-Smoking This suite's special feature is the pool with a view. This air-conditioned suite includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 2 beds.

Standard Queen Room with Two Queen Beds This double room features a pool with a view. The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room provides a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Standard King Room This double room offers a pool with a view. The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

Standard Room This double room's standout feature is the pool with a view. The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room has carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as heating.

King Suite with Balcony This suite's standout feature is the pool with a view. Offering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.

King Suite - Non-Smoking The pool with a view is the standout feature of this suite. Featuring free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.

Suite with Two Queen Beds This suite's standout feature is the pool with a view. Offering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.

Executive Queen Suite with Two Queen Beds - Non-Smoking This suite's special feature is the pool with a view. This air-conditioned suite includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 2 beds.

Suite - Non-Smoking This suite provides a pool with a view. Providing free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.

Standard Queen Room with Two Queen Beds and City View Guests will have a special experience as this double room offers a pool with a view. A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are featured in this spacious double room. The unit offers 2 beds.

Suite with Two Beds - Non-Smoking This suite features a pool with a view. Featuring free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. This suite is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 2 beds.

Deluxe Suite - Hearing Accessible - Non-Smoking This suite's standout feature is the pool with a view. Offering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 2 beds.

Suite with Two Queen Beds - Communications Access This suite's standout feature is the pool with a view. Offering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

King Room - Mobility Access/Hearing Accessible Guests will have a special experience as this double room provides a pool with a view. The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features a wardrobe, a safe deposit box, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

King Room - Mobility Access/Roll in Shower - Non-Smoking The pool with a view is a top feature of this double room. The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 1 bed.

Guest Reviews

8.8

Excellent

Location

Nestled in the heart of Custer, the Holiday Inn Express & Suites Custer-Mt Rushmore boasts a prime location for travelers looking to explore the wonders of the Black Hills. Just 25 minutes from the iconic Mt Rushmore, the hotel serves as an ideal base for visiting nearby attractions such as Wind Cave, Jewel Cave, Crazy Horse, and several other national parks. Guests appreciate the picturesque setting on the outskirts of charming Custer town, finding it both clean and quiet yet conveniently close to local amenities. The hotel offers spacious and immaculate rooms, providing an excellent view of the surrounding mountains from some windows. With extremely comfortable beds and inviting balconies, visitors are sure to enjoy their stay in this central location, perfect for embarking on daily adventures in the area.

Breakfast

At the Holiday Inn Express & Suites Custer-Mt Rushmore, breakfast receives considerable praise for its quality and variety. Guests frequently describe the breakfast offerings as above average, fresh, and good. The selection is notably diverse, catering to both children and adults, with options ranging from hot to cold dishes. The make-your-own pancakes are a particular highlight, and the service is often commended for being fast and efficient.

While most reviews are positive, some guests feel that the breakfast is repetitive during extended stays, and a few found it less than satisfactory. Nevertheless, the overall sentiment leans towards satisfaction, with many guests enjoying the complimentary breakfast as an excellent start to their day.

Rooms

The rooms at Holiday Inn Express & Suites Custer-Mt Rushmore consistently receive high praise from guests for their cleanliness, spaciousness, and comfort. Visitors describe the accommodations as modern and well-maintained, with many noting the rooms are both large and beautifully appointed. The comfort of the beds and pillows is frequently highlighted, contributing to a restful stay. Guests also appreciate the quiet atmosphere and the added charm of some rooms having balconies. Overall, the rooms leave a positive impression for being both cozy and inviting, making for a delightful stay in the Custer-Mt Rushmore area.

Beds

The beds at Holiday Inn Express & Suites Custer-Mt Rushmore receive consistently high praise for comfort. Guests frequently describe the beds as very comfortable, clean, and cozy. Phrases emphasize the softness and coziness of the bedding, with some specifically highlighting the comfort of both the beds and pillows. The comfort of the beds often seems to be a primary concern for travelers, and this hotel clearly meets those expectations. Many guests appreciate the combination of great beds and fluffy towels, which enhances their overall lodging experience. Overall, the emphasis on comfort is a standout feature at this hotel, providing guests with a restful stay.

Cleanliness

Located near Mount Rushmore, the Holiday Inn Express & Suites in Custer offers an inviting and clean environment that consistently impresses its guests. The hotel is noted for its impeccably maintained rooms and facilities, which are described as very clean, cozy, and spacious. Patrons appreciate the quiet and serene ambiance, making it an excellent choice for relaxation. The attentive and friendly staff contribute to the welcoming atmosphere, ensuring that visitors feel well-cared for during their stay. The location is not only clean but also conveniently positioned, adding to the overall appeal. Whether attending a nearby event or simply exploring the area, guests find comfort and satisfaction in the spotless surroundings of this appealing hotel.

Staff

The reviews for the Holiday Inn Express & Suites Custer-Mt Rushmore highlight the strong, positive impressions left by the hotel's staff. Guests consistently noted how helpful, friendly, and professional the employees were throughout their stay. The welcoming atmosphere created by the staff was a key factor that contributed to a more pleasant experience. The front desk and other team members were generally praised for their amicable and accommodating nature, enhancing the overall quality of service. Although one guest mentioned a less positive interaction with a specific front desk clerk, this seemed to be an isolated incident. Overall, the staff's dedication to customer service played a significant role in creating a memorable and comfortable stay for visitors.

Yes, Holiday Inn Express & Suites Custer-Mt Rushmore has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Holiday Inn Express & Suites Custer-Mt Rushmore.

No, Holiday Inn Express & Suites Custer-Mt Rushmore doesn't allow dogs.

No, parking facilities aren't available at Holiday Inn Express & Suites Custer-Mt Rushmore.

Yes, Holiday Inn Express & Suites Custer-Mt Rushmore has a gym.

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