The Joule Dallas is an exceptional hotel that offers above and beyond a typical 4-star experience to guests. It offers great facilities and services and the property area is also praised by many. Even though some guests have noted that the surrounding area can be a bit concerning, the hotel consistently receives high ratings from happy guests with an impressive average rating of 8-9 out of 10. The Joule Dallas is an outstanding and unique hotel that's not just another cookie-cutter chain, providing the best of Dallas to its guests.
Overall, the Omni Dallas Hotel offers a great experience for guests seeking a luxurious stay. The hotel's modern and pleasant building exceeded expectations, providing various facilities that were better than anticipated. Although the price is slightly above average, the hotel provides very good service and amenities, including hot water in the showers and a nice overall atmosphere. While some feel the price of a room may not be worth it, the Omni Dallas Hotel is still considered to be a clean and comfortable four-star hotel with many positives.
Located in the fashionable Uptown neighborhood, Hotel ZaZa Dallas offers business and leisure travelers an inspiring experience, balancing Mediterranean elegance with comfortable chic. Guests can enjoy exquisite guestrooms, concept suites, award-winning dining at Dragonfly restaurant, a vibrant nightlife scene, and a relaxing day spa. The ZaSpa Dallas provides a range of services for relaxation, while the hotel offers a variety of amenities, such as fully-equipped kitchens in the Magnificent Seven Suites, luxury bath amenities, free Wi-Fi, a resort-style outdoor pool, fitness center, room service, and onsite dining.
Summary of reviews
Hotel ZaZa Dallas is a top-notch four-star hotel that offers exceptional facilities and services. According to the guests, the hotel is peaceful, elegant and inviting. The staff members are accommodating and the location is convenient. Although some guests found the parking fee a bit too high and the spa pricey, the amenities and services are highly recommended. The Wi-Fi connection is commendable and the beds are comfy. The balconies add a nice touch, but some guests noted that the poolside bar can be loud on weekends. In sum, the Hotel ZaZa Dallas is a splendid upscale hotel that offers a luxurious experience with exceptional amenities and services.
The Rosewood Mansion on Turtle Creek is a luxurious hotel with exceptional service and a friendly staff. Guests consistently praise the 5-star service and genuine care shown by the staff, particularly the exceptional concierge, Mary. The bellmen and doormen are always available to assist with any needs. The attentive staff creates a perfect ambiance for an unforgettable experience.
The Highland Dallas, part of the Curio Collection by Hilton, is a mid-century inspired retreat situated in Highland Park, close to Southern Methodist University, the George W. Bush Presidential Center, Katy Trail, shopping centers and other Dallas attractions. With 204 sophisticated guest rooms and suites, the hotel offers a unique urban resort experience, featuring acclaimed restaurant Knife by John Tesar, 9,000 square feet of meeting and event space, a heated pool, the Exhale Spa, Salon Pompeo, 24-hour fitness center and the Highland Art Collection. Guests can enjoy a range of recreational and leisure activities, making it an ideal choice for travelers seeking an urban retreat with a touch of sophistication and warmth.
Summary of reviews
The Highland Dallas, Curio Collection by Hilton received mixed reviews from guests regarding their valet-only parking system. While some found it convenient, others were disappointed to pay $31 per day and wished the fee had been included in the initial price. Some guests had difficulty finding the parking entrance and noted there was no nearby self-parking available. Despite this, many guests had positive experiences at the hotel, praising the friendly and helpful staff, comfortable rooms and convenient location. Some guests also enjoyed the on-site restaurant and bar, as well as the fitness center and pool. Overall, The Highland Dallas offers a pleasant stay for those willing to navigate the parking situation.
The Sheraton Dallas Hotel by the Galleria garners positive reviews for its prime and convenient location. Situated near the Galleria Mall and just ten minutes from downtown Dallas, it offers guests easy access to a wide range of shopping, dining and entertainment options. The proximity to the airport adds to the travel convenience, making it an attractive choice for both new and returning visitors. Guests find the property clean and beautiful with an excellent price-quality ratio.
The breakfast offerings receive mixed feedback. Many guests appreciate the plentiful options and good quality, especially enjoying the club lounge and freshly prepared fruits. The breakfast is generally considered good and fairly priced, suitable for families. However, some guests felt it could be improved or included in the stay due to its basic nature and occasional subpar items.
Rooms are frequently praised for being spacious, tastefully decorated and exceptionally clean, offering a calm atmosphere and comfortable beds which contribute to a restful stay. Although a few guests mentioned cramped bathrooms, the overall sentiment towards the room quality remains positive.
Cleanliness is consistently highlighted with many guests noting the spotless environment and effective air conditioning. The friendly and accommodating staff further enhance the welcoming atmosphere, significantly contributing to the positive guest experience.
The staff at the Sheraton Dallas Hotel by the Galleria receive high praise for their exceptional service and professionalism. Visitors appreciate the helpfulness and friendliness of all employees with specific individuals often recognized for their remarkable contributions. The staff’s willingness to go above and beyond creates a lasting positive impression.
Parking at the hotel is ample and easily accessible, albeit with an additional cost of $12 per night. While some guests find this fee high, most find the parking process straightforward and hassle-free.
The beds at the Sheraton Dallas Hotel by the Galleria are a standout feature with many guests highlighting their exceptional comfort and quality. The appealing ambiance of the hotel's lobby also contributes to the overall pleasant experience.
Overall, the Sheraton Dallas Hotel by the Galleria is favored for its excellent location, clean and comfortable rooms and outstanding staff service, providing a highly satisfactory stay for its guests.
The Sheraton Dallas Hotel is highly recommended for travelers who want to experience the hustle and bustle of downtown due to its excellent and amazing location with easy access to top attractions, local eateries and shopping districts. The hotel's breakfast is good with a great brunch option, while the rooms are spacious, clean and stylish with exceptional cleanliness, comfortable beds and nice bathrooms. The hotel staff is helpful and accommodating, making guests feel welcome and the pool offers a great place to cool down with stunning views. Parking is available and convenient and the beds provide an exceptional experience for customers who value comfort and style. While there were some negative comments about the lack of daily room cleaning service due to COVID restrictions and a few complaints about the lack of nearby entertainment or cleanliness issues, overall, the reviews indicate that the hotel tries to keep everything well-maintained and hygienic and the hotel environment is lovely with great amenities. Overall, guests highly recommend this hotel for its excellent customer service, friendly staff and convenient location.
Guests consistently praise the hotel's excellent location, directly across from the upscale Galleria Mall, renowned for its shopping and dining options. The ease of access from the highway further enhances its appeal, making it a convenient and practical choice for travelers. In addition to its prime location, the hotel's modern decor, large, clean and comfortable rooms and an elegant atmosphere contribute to a luxurious stay. Parking is another noted advantage, offering practicality despite some concerns about fees.
Cleanliness is a hallmark of the AC Hotel with visitors frequently commending the well-maintained, quiet and sophisticated environment that extends to both rooms and public areas, including the gym. The property exudes modernity and offers a high standard of comfort and security, further enriched by a friendly and helpful staff. Guests particularly appreciate the accommodating and polite front desk team, often mentioned by name, adding a personal touch to their positive experiences.
The hotel's rooms continue the trend of high praise, noted for their spaciousness, contemporary design and overall comfort. Cleanliness and modern amenities like SMART TVs contribute to an attractive, cozy environment, solidifying guest satisfaction.
In the area of breakfast, while many find it to be a pleasant experience in a clean and friendly setting, some suggest there is room for improvement regarding variety and price. Adjustments to cater to diverse tastes without excessive charges may enhance guest expectations.
Parking, while generally convenient with its direct access, has received mixed feedback. Issues such as crowded spaces and additional fees are noted, but overall, it remains a manageable aspect for most visitors.
In summary, the AC Hotel By Marriott Dallas By The Galleria is highly favored for its strategic location, top-notch cleanliness, modern and comfortable rooms and exceptional staff service, making it a popular choice among travelers despite minor areas for improvement.
SpringHill Suites by Marriott in the Dallas Richardson/University Area is widely praised for its excellent location, thoughtful amenities, and welcoming atmosphere. Situated in a safe, quiet neighborhood with convenient access to major highways, it is ideal for visitors to the University of Texas at Dallas. Guests appreciate the nearby high-quality restaurants and shopping centers and the electric car charging port, enhancing convenience and modern travel needs. The hotel's rooms are spacious, beautifully decorated, and consistently clean, offering a comfortable and relaxing environment with comfortable bedding and exceptional shower pressure. The property, being new, reflects well-maintained, attractive facilities contributing to a restful stay.
The complimentary breakfast receives positive feedback for its varied offerings, including traditional breakfast staples and health-focused options, with gluten-free and dairy-free selections available. While some find it basic, many guests acknowledge the quality, presentation, and attentive staff that make for a satisfying start to the day. The friendly and efficient staff provide excellent service, enhancing the guest experience with their professionalism and willingness to assist with various needs.
The pool area is a highlight, noted for its large, well-kept environment, and the heated pool and splash pad provide enjoyment for all ages. The presence of fountains and a fire pit adds to the welcoming ambiance. Parking is hassle-free and free, with ample lighting and spaciousness, adding value for those traveling by car. Overall, SpringHill Suites by Marriott Dallas Richardson/University Area offers a fresh and immaculate stay that caters to both relaxation and modernity, consistently exceeding guest expectations with its amenities and service.
Aloft Dallas Downtown is highly praised for its prime location in the heart of downtown Dallas, offering easy access to numerous attractions, restaurants, and sports venues. The convenience of walking distance to popular sites like Pioneer Park and the Convention Center makes it an ideal choice for both leisure and business travelers. The hotel stands out with its charming modern design and unique décor, providing a pleasant and stylish atmosphere. Guests consistently commend the spacious, clean, and comfortable rooms, adorned with a blend of rustic and modern elements, and the spectacular views from the large windows further enhance the experience. The exceptionally comfortable beds ensure a restful and relaxing stay.
The staff at Aloft Dallas Downtown receive glowing reviews for their warmth, professionalism, and dedication to guest satisfaction, creating a welcoming environment from arrival to departure. The breakfast offerings, featuring delicious croissants and complimentary coffee, are appreciated for their quality and taste, although they are not included automatically with the stay.
While the pool area has received mixed reviews regarding cleanliness and sunlight exposure, it is complemented by a pleasant lounge area. The hotel also caters well to business travelers, given its proximity to the Kay Bailey Hutchison Convention Center, making it a convenient base for conferences and events. The stylish, dog-friendly atmosphere is a hit with pet owners, who value the green spaces and the no-charge policy for furry companions.
Overall, Aloft Dallas Downtown is a preferred destination for those seeking comfort, convenience, and style in a vibrant urban setting. Despite minor drawbacks, the combination of a central location, impressive accommodations, excellent service, and a pet-friendly policy makes it a compelling choice for guests visiting Dallas.
Fairmont Dallas enjoys a prime location in downtown Dallas, making it an ideal choice for both business and leisure travelers. Guests have praised its convenience, being within walking distance of key attractions like museums, restaurants and the American Airlines Center. Public transportation is easily accessible, which adds to the convenience for guests attending events and meetings.
The overall ambiance of the hotel is well-regarded with clean and well-maintained public areas, friendly and welcoming staff and good food offerings, including an excellent bar and on-site Starbucks. The rooftop pool area stands out as a lovely spot to unwind, offering amazing views of the city.
The rooms receive a mix of reviews; many guests appreciate their cleanliness, spaciousness and the comfort provided by features like large windows and feather pillows. However, some rooms could benefit from updates with mentions of outdated decor and occasional maintenance issues. Despite these inconsistencies, the lobby and common areas lend an upscale feel to the hotel.
Cleanliness is consistently highlighted as a strong point with immaculate rooms and bathrooms, as well as a spotless lobby and gift shop. Guests appreciate the well-maintained pool area and the overall upscale atmosphere.
The staff at Fairmont Dallas receives exceptional praise for their friendliness, attentiveness and helpfulness, creating a welcoming and comfortable environment for guests. Specific staff members, such as Luis at the Concierge desk and Deniz and Amber, are frequently mentioned for their outstanding service.
The breakfast experience at the hotel is mixed. Although some guests enjoy the good food and friendly breakfast staff, others are disappointed by the lack of a complimentary breakfast and find the quality and variety of offerings lacking. This area is noted as having room for improvement.
The hotel's Wi-Fi service is a point of concern, as many guests expect complimentary access, especially given the room rates. The additional fee for Wi-Fi and the requirement to join a membership club for free access is inconvenient for many.
The pool area is a major highlight with its inviting rooftop setting, cool water and well-staffed environment. However, it is not heated and has occasional mentions of needing repainting and clean-up.
Parking is also a point of contention with valet service being the only option available and the charges being considered steep. Some guests appreciate the hotel's complimentary ride service within a mile radius, but overall, the parking situation is viewed as an area needing improvement.
In summary, Fairmont Dallas is praised for its fantastic downtown location, exceptional staff and clean facilities, making it a solid choice for visitors wanting to be in the midst of all that Dallas has to offer. However, there are areas like breakfast offerings, room updates, Wi-Fi access and parking that could benefit from improvements.
The DoubleTree by Hilton Dallas Near the Galleria is consistently lauded for its prime location, exceptional service and cleanliness. Situated near key attractions, dining, shopping areas and the airport, the hotel is convenient for both business and leisure travelers. Despite its proximity to major highways, it provides a quiet and peaceful retreat, which guests highly appreciate.
The breakfast offerings receive favorable feedback for their quality and variety with many guests enjoying the comprehensive buffet and attentive service. However, some express that the breakfast should be complimentary given its perceived high cost. Nevertheless, those who experienced the breakfast generally found it to be a significant perk.
Rooms at the hotel are often described as spacious, clean and comfortable with many praising the thoughtful design and amenities. Guests appreciate the comfortable beds and the well-maintained property. Although a few reviews mention specific issues like the absence of refrigerators and microwaves, occasional maintenance concerns and some inconsistencies in room cleanliness, the overall impression is positive.
The hotel's cleanliness stands out with guests frequently noting the super clean conditions of both the rooms and common areas. The friendly and accommodating staff further enhance the welcoming atmosphere with specific employees receiving special mentions for their exceptional service.
Feedback on the pool facilities is mixed. While some guests found the pool small and inadequately maintained, others were disappointed with its occasional unavailability. The pool's location and the lack of indoor options are also points of contention.
In summary, the DoubleTree by Hilton Dallas Near the Galleria is highly regarded for its strategic location, excellent service and overall cleanliness. Although there are areas for improvement, particularly regarding breakfast costs and pool facilities, the hotel remains a preferred choice for many travelers due to its comfort and welcoming environment.