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Summary of reviewsNaviti Warwick Dammam garners high praise for its strategic location in the heart of Dammam, situated near the Dammam Corniche with easy access to beaches, dining spots and essential services. The hotel's vicinity and surroundings are vibrant and convenient for both business and leisure travelers, although some guests had concerns about parking.
The breakfast experience is noted for its variety, freshness and quality with guests particularly enjoying the egg omelette and Chef Mohd's fresh cocktail. The breakfast buffet is commended for its range and value, even though some guests expressed a desire for more variety and an Asian food touch. The efforts during Ramadan were appreciated, although some felt the quality dipped during this period.
For dinner, the hotel offers good quality and delicious meals and guests appreciate the diverse options and the respectful service from the restaurant and room service staff. Some criticism arose due to variability in meal quality, limited dinner options and high prices. There were also concerns about hygiene and seating arrangements.
The rooms at Naviti Warwick Dammam are generally spacious, clean and well-maintained, particularly the larger suites. However, standard rooms are often deemed small with some lacking windows or proper ventilation. Noise insulation and outdated furniture are occasional issues, though the positive impact of the friendly staff enhances the overall experience.
Cleanliness is a strong point with guests frequently highlighting the well-maintained and fresh-smelling environment, although occasional lapses in floor cleaning and bathroom maintenance were noted. The staff receive excellent reviews for their professionalism and friendliness, especially key members like Ms. Eiman, Mr. Ibrahim and Mr. Khalil Ibrahim, who contribute significantly to a warm and hospitable atmosphere.
The Wi-Fi service presents a mixed bag with many guests reporting slow and intermittent connectivity, despite a few instances where issues were resolved. The spa services receive mixed feedback due to some maintenance and staffing issues but are still regarded as good by some. The gym is small and in need of upgrades.
The pool experiences are mixed due to its small size and maintenance issues, although the children's pool receives positive remarks. Operating hours and cleanliness are areas that need improvement. Parking facilities are a concern for some due to limited space but are generally appreciated when available.
Naviti Warwick Dammam is a favorable destination for families with spacious family suites and a conducive environment for children. Staff integrity and helpfulness ensure a pleasant stay for family guests, although some noise issues and booking problems are reported.
In summary, Naviti Warwick Dammam excels in location, staff service, cleanliness and family-friendly accommodations, though some areas like room size, Wi-Fi, gym facilities and parking organization need improvement to fully meet guest expectations. Show more
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Categories
Hotel with Swimming Pool
This hotel provides an outdoor swimming pool, a fitness center and a restaurant. The pool area is a key feature for relaxation.
Children's Pool Outdoor Pool
Hotel with Parking
This hotel offers parking facilities for the convenience of its guests.
Hotel with Gym
This hotel has fitness facilities.
Hotel with Rooms With Jacuzzi / Hot-tub
This hotel offers in-room jacuzzi experiences in its suites, providing a private hot tub option, though some guest feedback mentions inconsistent upkeep.
Hotel with Outdoor Pool
Located in Dammam, this hotel provides accommodation with an outdoor swimming pool.
Hotel with Children's Pool
This hotel is tagged as having a children's pool, offering a swimming facility suitable for children.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
Room Types
Standard Double RoomThe spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. This double room features a minibar, a wardrobe, flat-screen TV with satellite channels, as well as fruit for guests. The unit offers 1 bed.
Junior Suite KingOffering bathrobes, this suite includes a private bathroom with a walk-in shower, a hairdryer and slippers. The fully equipped kitchenette has a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a seating area as well as city views. The unit has 1 bed.
Executive Suite with JacuzziThis suite's special features are the hot tub and the spa bath. This air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower. In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This wheelchair accessible suite features soundproof walls, a seating area with a flat-screen TV and a toilet with grab rails. The unit offers 1 bed.
Family SuiteOffering bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. In the kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The spacious air-conditioned family room offers a flat-screen TV with satellite channels, a washing machine, soundproof walls, a minibar as well as city views. The unit has 2 beds.
Junior Suite TwinThis air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower. Guests can make meals in the kitchenette that features a stovetop, a refrigerator, kitchenware and a microwave. The suite features a flat-screen TV with satellite channels, soundproof walls, a minibar, a seating area as well as city views. The unit has 2 beds.
About Naviti Warwick Dammam
License: 10010252
Guest Reviews
8.4
Very Good
Location
Naviti Warwick Dammam boasts a prime location in the heart of Dammam, making it a convenient choice for travelers. Situated near the famed Dammam Corniche, it offers easy access to a variety of restaurants, shops and essential services. The hotel's proximity to the beach and entertainment sites adds to its appeal, providing guests with vibrant surroundings and a plethora of dining options within walking distance. Despite some concerns about parking, reviewers frequently highlight the excellent location, cleanliness and friendly staff as standout features. The ease of access to nearby facilities and the tranquil ambiance make Naviti Warwick Dammam a favored destination for both business and leisure travelers.
Breakfast
The breakfast experience at Naviti Warwick Dammam seems to offer its guests a generally positive culinary start to their day. Guests frequently mention that the breakfast is good with special commendations for the egg omelette and Chef Mohd's fresh cocktail. The buffet receives accolades for being varied, fresh and rich, catering to diverse tastes with ample quantity and quality. It is noted that the breakfast area offers an appetizing view of the hotel lobby, enhancing the dining experience.
Compliments extend to the overall value and suitability of the breakfast for the price charged. Many guests appreciate the inclusion of breakfast in their booking, emphasizing its goodness and clean presentation. While regular praises highlight the excellent and diverse breakfast options, some constructive feedback points out the need for more variety and inclusion of an Asian food touch to better meet expectations.
Despite occasional criticisms about the limited selection and the small breakfast area, the buffet is consistently described as delicious and well-arranged. Ramadan services are recognized for their effort to maintain a satisfying breakfast experience, even if some guests found the quality during this period not up to the usual standard.
Overall, guests of Naviti Warwick Dammam find the breakfast fulfilling, delicious and varied, contributing to a pleasant stay at the hotel.
Dinner
'Naviti Warwick Dammam' offers a mixed experience for dinner guests with several positive highlights. The food is widely appreciated, noted for its excellent quality and diverse range of dishes. Guests often find the meals to be good and delicious with an exceptional arrangement and presentation.
On the positive side, the dinner options are varied and some guests enjoyed a free room upgrade, adding value to their stay. The restaurant staff and room service staff are frequently commended for their respectful and appreciative service. The restaurant itself is considered good, contributing positively to the dining experience.
However, there were some criticisms. The quality of dinner varied with some guests finding it below average compared to other courses. Limited dinner options and high prices for both breakfast and dinner were also points of concern. Additionally, issues such as lack of hygiene, inadequate social distancing and insufficient seating arrangements resulted in some guests having to wait for their turn with a plate in hand.
Overall, while the food quality and service at 'Naviti Warwick Dammam' are generally praised, certain areas related to variety, pricing and health measures leave room for improvement.
Rooms
Naviti Warwick Dammam offers an experience with comfortable accommodations and well-maintained facilities, though it faces some consistency issues. Many guests highlighted the spaciousness and cleanliness of their rooms, especially when upgraded to suites or larger rooms. The rooms often possess all necessary amenities, making stays convenient and enjoyable. Daily services and room cleanliness are consistently appreciated with many reviewers noting the spacious apartments that include separate bedrooms, kitchens and living rooms.
However, challenges do exist. The standard rooms are frequently noted as small with some rooms lacking windows or proper ventilation. The insulation between rooms and windows is often poor, leading to noise disturbances for some guests. Room maintenance appears to be a recurring concern—issues like old furniture, lack of window blinds, non-functioning doors and inadequate bathroom maintenance are mentioned.
The hotel's decor, while appealing to some, is criticized by others for being outdated or worn-out. Despite this, the overall reception from the staff receives positive feedback, enhancing the guest experience with friendly and efficient service.
Ultimately, Naviti Warwick Dammam's strength lies in its upgraded rooms and the cleanliness maintained by the staff, while areas such as room size, noise insulation and furniture quality require improvement to meet the expectations of all its guests.
Beds
Naviti Warwick Dammam receives mixed feedback regarding their beds from guest reviews. On the positive side, some guests found the beds comfortable, describing them as spacious and very comfortable. However, a significant number of reviews express dissatisfaction with many guests noting that the mattresses are hard and uncomfortable, making sleep difficult. Pillows also received criticism for being too hard or high, contributing to the overall discomfort. Bed sheets were another area of concern, as several guests mentioned they were dirty, stained or in need of renewal.
Additionally, the twin beds were reported as being a bit small and there were instances where guests were unhappy with bed arrangements, specifically mentioning being forced to take two beds instead of a requested large bed. Overall, while there are some reports of comfort, the majority highlight issues with the hardness of mattresses and the general cleanliness of bedding, indicating a need for improvement in these areas.
Cleanliness
Naviti Warwick Dammam has received mixed reviews regarding its cleanliness. The vast majority of guests praised the hotel for being clean, quiet and well-organized. Many highlighted the spacious, comfortable rooms that are maintained to a high standard. The cleanliness of the bathrooms and the overall hotel environment receive frequent commendations with many guests noting the fresh scent that permeates the facilities. The professional and friendly staff also contribute positively to the guest experience, often mentioned in conjunction with the cleanliness of the hotel.
However, some reviews indicate areas that need improvement. There were occasional mentions of the room floors not being mopped adequately and the presence of small bugs in the living room. A few guests noted issues with the cleanliness of bed linens and carpets and some found the bathroom facilities lacking due to their old condition. Moreover, some aspects like sound insulation and blocked toilets were less satisfactory for certain guests.
Despite these concerns, the overall sentiment remains positive with guests frequently appreciating the hotel's clean environment, cooperative staff and well-maintained amenities. The hotel's location and services also contribute to a comfortable and pleasant stay for most visitors.
Staff
The Naviti Warwick Dammam is highly praised for its excellent staff, who consistently receive commendations for their helpful and respectful behavior. The reception team, often highlighted for their warm greetings and quick responses, is frequently mentioned for their exceptional service and professionalism. Key members such as Ms. Eiman, Mr. Ibrahim and Mr. Khalil Ibrahim are specifically appreciated for their courteous and friendly demeanor.
Guests have noted that the reception staff displays a distinctive and effective communication style, often going above and beyond to ensure guests have an enjoyable stay. The morning shift employees, in particular, are recognized for their polite and respectful interactions with guests frequently acknowledging the seamless check-in and check-out procedures.
The hotel management team, including Mr. Ibrahim and others, is commended for fostering a hospitable and cooperative environment. Overall, the staff’s dedication to maintaining high standards of service ensures a pleasant and welcoming experience for all guests. Despite a few isolated incidents of less positive interactions, the general consensus remains overwhelmingly positive, emphasizing the professionalism, friendly nature and exceptional service of the Naviti Warwick Dammam staff.
Wi-Fi
The Wi-Fi at Naviti Warwick Dammam receives mixed reviews with a noticeable trend towards dissatisfaction. Many guests find the internet service to be weak, slow and often intermittent, causing significant frustration, particularly in rooms where the connection is almost non-existent. Despite some reports of good or adequate internet, these are overshadowed by frequent complaints about poor connectivity. Some guests mentioned that even after multiple complaints, the issues were not resolved. A few noted that initial problems with the Wi-Fi were eventually sorted out, but these seem to be exceptions rather than the norm. Overall, while there are occasional positive remarks about the internet speed, the general consensus points to substantial room for improvement in the hotel's Wi-Fi service.
Spa
The spa at Naviti Warwick Dammam has received mixed feedback from guests. While the massage services are accessible and there is a men-only swimming pool, several issues have been pointed out. Guests have noted problems with air conditioning in the spa rooms and bathrooms and mentioned that some spa machines and baths were not functioning correctly. Additionally, the spa department has been reported to lack sufficient staff, which might affect the overall service experience. Despite these concerns, some guests still regarded the spa service as good. For those familiar with other branches of the hotel, such as the one in Khobar, the experience at Dammam may vary.
Gym
Naviti Warwick Dammam offers a gym as part of its amenities, alongside a swimming pool. However, the gym's current state leaves much to be desired. The facility is notably small and lacks sufficient equipment, making it less ideal for a proper workout session. The machines are outdated and in need of upgrading and the gym space requires better maintenance and cleaning. Overall, the gym's facilities are in need of significant improvements to meet guest expectations.
Pool
The pool at Naviti Warwick Dammam often receives mixed feedback from guests who stay there. One of the most mentioned points is the small size of the pool, which some guests found inadequate, particularly for adults. It's noted that the rooftop location and the pool itself offer good views, but the limited space makes it more suitable for children, particularly those under seven years old. Additionally, the children's pool has received positive remarks for being excellent, but the lack of a pool lifeguard and oversight has raised concerns among some visitors.
Another frequented issue is the operating hours, as the pool closes rather early at 5 p.m. Some guests also mentioned that the pool is often closed for maintenance and when open, it is not always clean. There is no availability of warm water for the pool and the shower water was mentioned to be cold. Noise from neighboring rooms and other pool users was another point of dissatisfaction for a few guests, coupled with the lack of control over the pool area, making for a less than serene experience.
In summary, while the children's pool comes recommended, the overall experience of the pool facilities could benefit from enhancements in cleanliness, size, maintenance schedules and supervision.
Parking
Naviti Warwick Dammam offers a mix of opinions when it comes to its parking facilities. Some guests appreciate the spacious and free underground parking, which comes with convenient elevator access. The availability of private and basement parking is often mentioned positively, making it easier for guests to park comfortably. The parking spots, particularly in the garage, are described as spacious and well-organized, adding to the convenience for hotel visitors.
However, there are notable concerns regarding the limited number of parking spaces with many mentioning that parking can become quite crowded, especially for larger vehicles. Some reviews highlight instances of chaotic parking due to insufficient and narrow spaces, leading to difficulty in finding a spot. The parking situation is sometimes characterized as poorly organized, causing frustration for guests.
Despite these issues, those who manage to find parking generally find it satisfactory, especially with the availability of special and underground parking options. Overall, while the parking facilities at Naviti Warwick Dammam are commendable in terms of space and availability for some, there is a recurring need for better organization and an increase in the number of spaces to accommodate all guests.
Family
Naviti Warwick Dammam has emerged as a popular choice for families seeking a suitable and enjoyable stay. The hotel's environment and accommodations are highlighted as being particularly family-friendly, making it a great destination for those traveling with children. The staff are described as very cooperative, ensuring a welcoming and helpful atmosphere for all guests.
Families will find a variety of dining options tailored to their needs and the overall spaciousness of the family suites provides ample room for comfort. The children's pool is a standout feature with amenities that are appreciated by both kids and parents. Despite some noise issues and occasional booking problems with family apartments, the majority of guests express satisfaction with their stay.
The hotel staff have demonstrated commendable integrity, as evidenced by an instance where lost money was returned to a guest. Overall, the positive experiences of guests suggest that Naviti Warwick Dammam is a favorable destination for families looking for a pleasant and accommodating visit.
4 Star
Naviti Warwick Dammam is a hotel that garners mixed reviews with some guests praising its excellent value and prime location. The property's clean and well-organized services are positively highlighted, suggesting that the staff are efficient and the hotel maintains a good standard of tidiness.
However, opinions on the accommodations are divided. While some guests describe the hotel as deserving of its four-star rating and even liken it to five-star luxury, others dispute this, claiming that the hotel is more worthy of a two to three-star rating. Specific issues such as the small size of standard rooms, old furniture and noise levels are noted as drawbacks. The mattresses are also described as not being soft and some guests encountered problems with weak or non-functional air conditioning.
Breakfast receives mixed reviews; it offers variety but is sometimes cold and the breakfast room itself is rather small. Despite this, some guests still find the overall experience worthwhile and even recommend sea-view apartments for a better and more cost-effective stay.
In general, the hotel's facilities may leave some guests feeling it falls short of a four-star standard, yet others find it acceptable and still recommend it for its price and location.
Rooms with Jacuzzi / Hot-Tub
At Naviti Warwick Dammam, the in-room jacuzzi experiences generate mixed feelings among guests. On the bright side, many visitors find the jacuzzi to be an excellent addition to their stay with comments highlighting it as the best feature of the room. The comfort and quality of the jacuzzi often receive praise with some guests noting that the water is well-heated and the jacuzzi is very clean. The presence of a jacuzzi in suites adds a touch of luxury, often receiving descriptors like amazing and awesome.
However, not all feedback is positive. Maintenance issues were a common theme with several reviews citing problems such as electrical faults, water leaks or general lack of cleanliness. In some instances, the jacuzzi wasn't operational at all. Additionally, some guests reported that the jacuzzi experience was marred by the lack of a proper shower, as well as occasional dirt release upon turning it on.
Overall, while the jacuzzi at Naviti Warwick Dammam can offer a delightful and relaxing experience, its inconsistent upkeep might not guarantee complete satisfaction for every guest.
Business
Naviti Warwick Dammam is a highly recommended hotel for both business and leisure travelers visiting Dammam. It is considered business-friendly, providing an ideal environment for those needing peace and quiet for work. Although specific business facilities are not mentioned, the reception is praised for its quality service. However, there are some noted drawbacks for business travelers, such as an uncomfortable mattress, a hard bed and slow Wi-Fi, which can be challenging for work-related tasks. The work table in the room is adequate but not particularly comfortable. Additionally, the breakfast menu lacks variety. Despite these issues, the hotel's tranquil atmosphere makes it a suitable choice for business travelers seeking a calm working environment.
Accessible
Naviti Warwick Dammam boasts seamless accessibility, making it a convenient choice for guests with disabilities. The hotel is praised for its easy access to services and rooms, ensuring a hassle-free stay. Reviews specifically highlight the comprehensive room accessibility and the availability of accessible parking. While the hotel is often noted for being a suite hotel, further enhancing the guest experience, some reviews pointed out the lack of specific facilities for disabled guests. Despite this, the overall ease of access throughout the hotel is repeatedly commended.
Children's Pool
The children's pool at Naviti Warwick Dammam is designed specifically with young kids in mind, featuring a shallow depth of 50 cm. It is suitable for children aged below 10-12 years and provides a delightful spot for them to enjoy. Guests have noted that it is particularly fitting for toddlers, making it a good choice for families with very young children. The pool, although small and exclusively for children, offers a pleasant and safe environment for their enjoyment. However, some visitors have mentioned the absence of a coffee shop nearby, which might be a consideration for parents looking for amenities close to the pool area. Overall, while adults seeking a larger swimming area might find it lacking, the children's pool delivers a satisfactory experience for young guests.
Yes, Naviti Warwick Dammam has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
Yes, a spa is available at Naviti Warwick Dammam.
No, Naviti Warwick Dammam doesn't allow dogs.
Yes, parking facilities are available at Naviti Warwick Dammam.