Muscatel Roma - 400 Mts from Mall Road
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Summary of reviewsMuscatel Roma - 400 Mts from Mall Road, boasts a prime location in the upper city, near Darjeeling Mall and the main market, making it a favorite for travelers wanting to explore central areas. Guests frequently praise the easy 10-minute walk to key attractions, highlighting the hotel's accessibility and comfortable environment despite its steep slope which might challenge those with mobility issues.
The breakfast at Muscatel Roma, while praised for its taste, had mixed reviews regarding variety and service speed with some guests noting delays. However, the staff's friendly demeanor and helpfulness, particularly from the manager Ms. Bhawana, leave a positive impression on many guests.
Rooms at Muscatel Roma are well-received for their cleanliness and comfort. Guests appreciate the well-maintained, spacious rooms featuring big comfortable beds and heater blankets, ensuring restful nights. While some mentioned variations in room size, the overall consensus emphasizes the cleanliness and coziness as standout attributes.
The hotel's exceptional cleanliness extends throughout with guests consistently noting the spotless, well-maintained rooms and common areas. This neat environment contributes to an overall sense of hygiene and comfort during stays.
Highly praised for their hospitality, the staff at Muscatel Roma, including Ms. Bhawana, Ms. Deepshika, Mr. Saurav and manager Ms. Cherri, contribute significantly to the positive guest experience. Known for their courteous and helpful service, the staff's attentiveness and excellent communication skills enhance the overall pleasant and memorable experience for guests.
Muscatel Roma's excellent location, clean and comfortable accommodations and exceptional staff service make it a solid choice for travelers visiting the area.
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The breakfast at Muscatel Roma, while praised for its taste, had mixed reviews regarding variety and service speed with some guests noting delays. However, the staff's friendly demeanor and helpfulness, particularly from the manager Ms. Bhawana, leave a positive impression on many guests.
Rooms at Muscatel Roma are well-received for their cleanliness and comfort. Guests appreciate the well-maintained, spacious rooms featuring big comfortable beds and heater blankets, ensuring restful nights. While some mentioned variations in room size, the overall consensus emphasizes the cleanliness and coziness as standout attributes.
The hotel's exceptional cleanliness extends throughout with guests consistently noting the spotless, well-maintained rooms and common areas. This neat environment contributes to an overall sense of hygiene and comfort during stays.
Highly praised for their hospitality, the staff at Muscatel Roma, including Ms. Bhawana, Ms. Deepshika, Mr. Saurav and manager Ms. Cherri, contribute significantly to the positive guest experience. Known for their courteous and helpful service, the staff's attentiveness and excellent communication skills enhance the overall pleasant and memorable experience for guests.
Muscatel Roma's excellent location, clean and comfortable accommodations and exceptional staff service make it a solid choice for travelers visiting the area.
3-Star Hotel
Located 400 meters from Mall Road, this hotel offers a slightly quieter environment while still being close to the action. Its location provides a good compromise between accessibility and tranquility.
Family Friendly Hotel
Small Hotel
Guest Reviews
Muscatel Roma enjoys a prime location in the city, offering easy access to Mall Road and the main market, making it ideal for travelers interested in exploring the central areas. With its proximity to the Darjeeling Mall and pedestrian areas, guests can enjoy a convenient 10-minute walk to key attractions. The hotel's location is repeatedly praised as perfect, great and superb, providing a comfortable and clean environment.
However, the property is situated on a steep slope, which could be challenging for older guests or those with mobility issues. Despite this, the hotel remains favored for its accessibility and the absence of stairs, making it easier to reach. It is well-positioned in the upper city, near the city center and offers direct access to the main road, ensuring guests can move around with ease.
Overall, the hotel's excellent location is highlighted as a major feature, providing guests with a close connection to the vibrant life of the city while maintaining comfortable accommodations.
Guests at Muscatel Roma have had mixed experiences with the breakfast service. While many appreciated the taste of the breakfast, there were consistent concerns about the lack of variety and the higher cost. Some reviews noted that the breakfast service tended to be delayed with one instance of a 1.5-hour wait from order to service. Despite this, the friendly and helpful demeanor of the staff, particularly the manager Ms. Bhawana, received high praise. Some guests even mentioned the helpfulness of the team contributed positively to their stay. However, those seeking a broader menu and a timely breakfast service might prefer exploring nearby options with scenic views.
Muscatel Roma, located 400 meters from Mall Road, generally offers a pleasant stay with its clean and cozy rooms. Guests particularly appreciated the cleanliness with many noting that the rooms were well-maintained and neat. The sizeable rooms and comfortable furnishings, such as the big comfortable beds, mattress, pillow and heater blanket, were frequently highlighted as being beyond perfect for a restful night's sleep. The rooms were also described as spacious, providing ample room for relaxation.
Although the hotel maintains modest facilities, they are adequate for a comfortable stay. However, some reviews mentioned limited space in the rooms and found them a bit crammed, indicating variability in room sizes. Overall, the cleanliness and comfort of the rooms were consistent highlights, making it a solid choice for travelers prioritizing these aspects.
Muscatel Roma - 400 Mts from Mall Road has garnered positive feedback for its exceptional cleanliness. Guests consistently describe the rooms as clean, tidy and practical. The hotel itself is new and well-maintained, which adds to the overall sense of hygiene and comfort. The cleanliness extends to various areas of the hotel, including the restaurant, making it a welcoming environment. Visitors frequently mention the neatness of the rooms, highlighting them as both spacious and spotless. The reception staff also receives praise for maintaining high cleanliness standards, ensuring a pleasant stay for all.
Muscatel Roma, situated a short distance from Mall Road, is highly praised for its exceptional staff. Guests consistently commend the team for their courteous, friendly and helpful demeanor. The reception staff, particularly Ms. Bhawana, Ms. Deepshika and Mr. Saurav, are frequently mentioned for their proactive responses and professional service.
The front desk team stands out for their politeness and attentiveness, ensuring a smooth check-in and providing valuable assistance throughout guests' stays. Ms. Cherri, the manager, along with other staff members like Lopsang and Manish, are noted for their warm hospitality and consistently charming smiles.
Guests appreciate the staff's excellent English skills, making communication easy and effective. The overall service is described as disciplined, cooperative and delivered with a personal touch which enhances the pleasant experience at Muscatel Roma. Many guests recognize the staff's efforts as a key component in making their stay memorable and enjoyable.
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Location
However, the property is situated on a steep slope, which could be challenging for older guests or those with mobility issues. Despite this, the hotel remains favored for its accessibility and the absence of stairs, making it easier to reach. It is well-positioned in the upper city, near the city center and offers direct access to the main road, ensuring guests can move around with ease.
Overall, the hotel's excellent location is highlighted as a major feature, providing guests with a close connection to the vibrant life of the city while maintaining comfortable accommodations.
Breakfast
Rooms
Although the hotel maintains modest facilities, they are adequate for a comfortable stay. However, some reviews mentioned limited space in the rooms and found them a bit crammed, indicating variability in room sizes. Overall, the cleanliness and comfort of the rooms were consistent highlights, making it a solid choice for travelers prioritizing these aspects.
Cleanliness
Staff
The front desk team stands out for their politeness and attentiveness, ensuring a smooth check-in and providing valuable assistance throughout guests' stays. Ms. Cherri, the manager, along with other staff members like Lopsang and Manish, are noted for their warm hospitality and consistently charming smiles.
Guests appreciate the staff's excellent English skills, making communication easy and effective. The overall service is described as disciplined, cooperative and delivered with a personal touch which enhances the pleasant experience at Muscatel Roma. Many guests recognize the staff's efforts as a key component in making their stay memorable and enjoyable.
No, Muscatel Roma - 400 Mts from Mall Road doesn't have any pool.
No, a spa isn't available at Muscatel Roma - 400 Mts from Mall Road.
No, Muscatel Roma - 400 Mts from Mall Road doesn't allow dogs.
No, parking facilities aren't available at Muscatel Roma - 400 Mts from Mall Road.
No, Muscatel Roma - 400 Mts from Mall Road doesn't have a gym.
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