This hotel includes accessible rooms with roll-in showers, grab bars, and enough turning space in bathrooms. It provides visual alarms, vibrating alarm clocks, and flashing doorbells. Accessible features extend to public areas with wide main entrance doorways, step-free access, working elevators with Braille controls, lowered check-in desk, and lowered amenities. The pool has a lift and handrails. Accessible parking and a patio are available.
The Quality Inn University Lansing offers a strategic location, making it an ideal choice for visitors attending events at Michigan State University and business travelers. Its proximity to dining options, entertainment venues, shopping centers, and major highways adds convenience and enhances accessibility. Guests appreciate complimentary amenities like free parking and breakfast, paired with cost-effective rates, which add substantial value to their stay. Staff members are noted for their exceptional friendliness and attentiveness, which enhances the overall welcoming atmosphere of the hotel.
The breakfast offerings receive positive feedback, with guests praising the variety and quality of the spread. The breakfast is considered a pleasant surprise, especially for families, with staff ensuring efficiency in replenishing food items. Although there are occasional comments about the breakfast being wiped out or certain items needing to be hotter, these concerns are generally overshadowed by the positive responses.
Rooms are generally clean and comfortable, providing essential amenities like a fridge and microwave. However, the room sizes may vary, and some lack exterior windows. While some rooms have been updated, there are occasional issues with musty smells and maintenance problems, which affect the overall experience. The reception area remains a positive point, welcoming guests warmly. The strategic location of the hotel often compensates for these room-related concerns.
Cleanliness is a mixed experience, with many guests satisfied with the room conditions. However, issues like mold in bathrooms, dirty carpets in hallways, and sporadic cleanliness of the flooring in rooms are mentioned. Recent updates have improved the feel of the accommodations.
The staff at the Quality Inn University Lansing is frequently highlighted for their exceptional service. Guests appreciate the friendliness and helpfulness of team members, such as Chris at the front desk and Patricia in the breakfast room. Staff efficiency and kindness significantly contribute to offsetting concerns about the property’s physical conditions.
The hotel pool is a major highlight, offering a clean and enjoyable environment. It is particularly appreciated by families, providing warm water and ample seating for relaxation. Despite occasional liveliness on weekends due to visiting non-guests, the pool remains a valued feature.
Beds are generally described as comfortable and clean, contributing to restful sleep experiences. While some guests had specific concerns about bed size and pillow dimensions, these are often outweighed by the overall comfort provided.
Overall, the Quality Inn University Lansing is praised for its excellent location, value-added amenities, and dedicated staff, offering guests a pleasant and convenient stay.
This hotel offers accessible accommodations including roll-in showers and accessible common bathrooms. Accessible parking is available, and bed heights are under 25 inches in accessible rooms.
Graduate by Hilton East Lansing receives high praise for its outstanding location, right in the heart of East Lansing and mere steps from Michigan State University. This prime location makes the hotel an ideal choice for visitors looking to explore the campus or enjoy the vibrant local scene with its array of bars, restaurants, and shops.
The hotel impresses guests with its charming and unique decor, complemented by a major highlight—the rooftop bar offering stunning 360-degree views, perfect for social gatherings and adding to the lively college-town ambiance. Cleanliness and charm permeate the hotel, providing a warm and inviting atmosphere that guests find delightful.
The breakfast offerings have received mixed reviews; however, the taste and variety offered by the breakfast bar receive commendations. The presence of a coffee shop and the rooftop bar add valuable dining options, despite some areas needing improvement regarding menu variety and pricing.
Room accommodations are consistently praised for being comfortable, clean, and well-decorated. Guests enjoy the spacious, well-appointed rooms with excellent amenities, including particularly comfortable beds and great views of the campus. The modern and fresh feel of the hotel, enhanced by thoughtful decor, contributes to an enjoyable and sophisticated environment.
The staff at Graduate by Hilton East Lansing stand out for their attentiveness and warm hospitality. Guests consistently note the genuine helpfulness and professionalism of the team, from the front desk to the valet service, ensuring a comfortable and memorable experience throughout their stay.
Valet-only parking has garnered mixed feedback. Many appreciate the convenience and efficiency it offers; however, some guests desire more flexible and cost-effective parking options.
Overall, Graduate by Hilton East Lansing provides a welcoming and comfortable stay, with its friendly staff, prime location, and clean, stylish accommodations, making it a standout choice for visitors exploring East Lansing and the Michigan State University campus.
This hotel provides extensive accessibility features, including accessible rooms with 32-inch wide doorways, roll-in showers, and grab bars in bathrooms. It offers visual and audible alarms in guest rooms and public areas, as well as flashing door knockers and TTY/TTD compatibility. The hotel has accessible routes to public restrooms, the registration desk, business center, fitness center, and swimming pool (with a lift). Accessible and van accessible self-parking and valet parking are available.