Holiday Inn Hotel Brussels Airport by IHG
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Summary of reviewsThe Holiday Inn Hotel Brussels Airport by IHG, is widely praised for its strategic location, excellent amenities and welcoming atmosphere, making it a top choice for both business and leisure travelers. The hotel's proximity to Brussels Airport, just a short five-minute drive, offers great convenience for those with early flights or layovers. Additionally, easy access to public transport facilitates quick trips to Brussels city center and nearby business hubs.
Guests frequently commend the hotel's tranquil environment and soundproofed rooms, which ensure a restful stay despite its closeness to the airport. The rooms are consistently described as clean, spacious, comfortable and well-equipped with modern amenities such as minibars and coffee machines. Many guests appreciate the stylish décor and modern features that add to the overall coziness of the accommodations. Families, in particular, find the hotel inviting with its spacious, well-appointed family rooms and child-friendly facilities, including play areas and activities like a pool table and foosball table.
The breakfast experience at the hotel is another highlight with guests praising the extensive and varied buffet that includes fresh bread, juices and quality products. The early breakfast start time is particularly appreciated by those with early flights. Although some guests find the 25 euros per person charge a bit steep, the combination of delicious food, excellent service and a warm atmosphere earns high marks overall.
Dinner at the hotel's restaurant is well-regarded with many enjoying the pleasant ambiance and well-cooked dishes. Standout items like shrimp pappardelle and Angus beef burgers receive special mentions. Despite some guests finding the food and drinks a bit pricey, the overall quality and service are valued. The creative and attentive staff further enrich the dining experience, although there are occasional concerns about slow service and high prices.
Cleanliness is a top priority at the Holiday Inn Hotel Brussels Airport with guests consistently highlighting the tidy, modern and well-maintained facilities. This high standard of cleanliness extends to all areas of the hotel, providing a comfortable and hygienic environment.
The staff at the hotel earn significant praise for their friendliness, professionalism and helpfulness. From the efficient check-in and check-out processes to the attentive restaurant service, the staff's dedication to meeting guests' needs is frequently noted. Their excellent language skills and courteous demeanor enhance the overall guest experience.
While the WiFi service has mixed reviews, it generally performs well when functioning properly. Guests appreciate the reliable connection, though some note issues with connectivity, especially on higher floors.
The gym at the hotel is a standout feature, described as spacious, clean and well-equipped with modern workout machines. Fitness enthusiasts regularly commend the facility, noting its exceptional quality compared to other hotels.
Parking at the hotel receives mixed feedback with guests appreciating the large, well-maintained parking lot but often criticizing the high fees. Despite the convenience of ample parking spaces, the cost remains a notable downside for many.
In summary, the Holiday Inn Hotel Brussels Airport excels in providing a comfortable and convenient stay with exceptional service, modern amenities and a welcoming environment, making it a preferred choice for travelers to Brussels.
Categories
Guests frequently commend the hotel's tranquil environment and soundproofed rooms, which ensure a restful stay despite its closeness to the airport. The rooms are consistently described as clean, spacious, comfortable and well-equipped with modern amenities such as minibars and coffee machines. Many guests appreciate the stylish décor and modern features that add to the overall coziness of the accommodations. Families, in particular, find the hotel inviting with its spacious, well-appointed family rooms and child-friendly facilities, including play areas and activities like a pool table and foosball table.
The breakfast experience at the hotel is another highlight with guests praising the extensive and varied buffet that includes fresh bread, juices and quality products. The early breakfast start time is particularly appreciated by those with early flights. Although some guests find the 25 euros per person charge a bit steep, the combination of delicious food, excellent service and a warm atmosphere earns high marks overall.
Dinner at the hotel's restaurant is well-regarded with many enjoying the pleasant ambiance and well-cooked dishes. Standout items like shrimp pappardelle and Angus beef burgers receive special mentions. Despite some guests finding the food and drinks a bit pricey, the overall quality and service are valued. The creative and attentive staff further enrich the dining experience, although there are occasional concerns about slow service and high prices.
Cleanliness is a top priority at the Holiday Inn Hotel Brussels Airport with guests consistently highlighting the tidy, modern and well-maintained facilities. This high standard of cleanliness extends to all areas of the hotel, providing a comfortable and hygienic environment.
The staff at the hotel earn significant praise for their friendliness, professionalism and helpfulness. From the efficient check-in and check-out processes to the attentive restaurant service, the staff's dedication to meeting guests' needs is frequently noted. Their excellent language skills and courteous demeanor enhance the overall guest experience.
While the WiFi service has mixed reviews, it generally performs well when functioning properly. Guests appreciate the reliable connection, though some note issues with connectivity, especially on higher floors.
The gym at the hotel is a standout feature, described as spacious, clean and well-equipped with modern workout machines. Fitness enthusiasts regularly commend the facility, noting its exceptional quality compared to other hotels.
Parking at the hotel receives mixed feedback with guests appreciating the large, well-maintained parking lot but often criticizing the high fees. Despite the convenience of ample parking spaces, the cost remains a notable downside for many.
In summary, the Holiday Inn Hotel Brussels Airport excels in providing a comfortable and convenient stay with exceptional service, modern amenities and a welcoming environment, making it a preferred choice for travelers to Brussels.
Family Friendly Hotel
This hotel is a top choice for families looking for a comfortable and accommodating stay. It provides convenient amenities such as baby beds and thoughtful touches. The hotel offers improved food options for children and a well-received family breakfast, making it easier for families to dine together.
Dog Friendly Hotel
Holiday Inn hotels generally offer comfortable accommodations and a welcoming atmosphere. While specific pet-related amenities are not detailed, their general service standards usually accommodate pets.
Business Hotel
Praised for its strategic location and excellent amenities, this hotel is a top choice for business travelers. It is near Brussels Airport and offers easy access to public transport for trips to the city center and business hubs.
Hotel with Parking
This hotel is located near Brussels Airport and provides dedicated parking facilities for travelers, offering convenience for guests with vehicles.
Accessible Hotel
Holiday Inn hotels typically provide accessible rooms and facilities to accommodate guests with disabilities. Airport location offers convenience, and airport hotels often cater to a diverse range of needs.
4-Star Hotel
This hotel provides a comfortable and reliable stay with convenient access to the airport. It offers essential amenities and services, making it a practical choice for travelers in transit.
Hotel Taking Steps Towards Sustainability
Hotel with Gym
Guest Reviews
The Holiday Inn Hotel Brussels Airport by IHG, boasts an exceptional location for travelers. Its proximity to Brussels Airport, typically just a five-minute drive, makes it a prime choice for individuals with early flights or layovers. This convenient spot is paired with easy access to public transport, including nearby train and bus stations, ensuring guests can easily reach Brussels city center in about 20 minutes.
Ideal for business travelers, the hotel is close to corporate offices and offers excellent access to key highways. However, some guests noted a bit of distance from the bustling city center, which might be a consideration for those planning extensive sightseeing in downtown Brussels.
The hotel's tranquil setting and comfortable amenities, including spacious rooms and a comprehensive breakfast buffet, further enhance its appeal. Guests can appreciate the soundproofed rooms despite the proximity to the airport, ensuring a restful stay.
In summary, the Holiday Inn Hotel Brussels Airport provides a strategic and serene location for both short and extended stays, offering outstanding connectivity to the airport, business hubs and the heart of Brussels.
The breakfast experience at the Holiday Inn Hotel Brussels Airport offers a noteworthy array of positive feedback from guests. Many have described the breakfast as very good, delicious and excellent, highlighting the extensive and varied buffet as a key feature. Guests appreciated the rich and hearty options that included fresh bread, juices, smoothies and quality products, stating that the breakfast was both abundant and satisfying.
The service also receives high marks with mentions of attentive and friendly staff contributing to an enjoyable dining atmosphere. Guests valued the early start time of the breakfast, accommodating those with early flights. Despite the breakfast's high quality and variety, a few guests noted that the 25 euros per person charge felt steep and suggested adding more fresh fruit and vegetable options.
Overall, the breakfast at the Holiday Inn Hotel Brussels Airport is described as a great start to the day with something to cater to diverse tastes and dietary needs. The combination of good food, excellent service and a warm atmosphere makes it a standout feature of the hotel.
The dinner experience at the Holiday Inn Hotel Brussels Airport is generally well-regarded with many guests enjoying the pleasant ambiance and simple yet well-cooked dishes. The food quality often earns high praise, particularly the á la carte options which offer a good range of choices suitable for various tastes. Specific dishes like the shrimp pappardelle and the Angus beef burger, accompanied by French fries, have received special mentions for their deliciousness. Despite some dishes being described as a bit expensive, the overall quality of the meals is appreciated.
The creativity and attentiveness of the restaurant staff is another highlight, contributing to an extraordinary service that enhances the dining experience. The generous and tasty buffet options, along with gluten-free choices (albeit limited), cater to diverse dietary needs. Guests also note the varied and good dinner selections available until 10:00 pm.
However, some areas for improvement have been highlighted. The high prices of both food and drinks and the slow service at times, are common points of critique. Additionally, limited space and occasional long waits for dishes like hamburgers have been noted. Some guests experienced disappointment with specific items, such as overcooked steak and overly dry grilled fish during BBQ nights. Operating hours are another concern with several reviews mentioning the restaurant's early closing times and occasional closures without prior notice.
In summary, while the restaurant's prices are on the higher side, the overall dining experience at the Holiday Inn Hotel Brussels Airport features good food, a pleasant dining atmosphere and commendable staff service, making it a noteworthy dining destination for guests.
Holiday Inn Hotel Brussels Airport by IHG, has received glowing feedback regarding its rooms. Guests consistently commend the rooms for being very clean, spacious and comfortable. Many have noted the rooms are well-maintained, beautifully decorated and equipped with amenities such as minibars and coffee machines. The bathrooms, too, receive high praise for their cleanliness and modern features.
The rooms' layout and decor are often highlighted as visually appealing, adding to the overall coziness and comfort. Soundproofing in the rooms is adequate, making for a quiet and restful stay, although a few guests near the elevators did report some noise. The availability of double beds and family-sized rooms caters well to different needs and the modern, stylish renovations have significantly enhanced the stay experience for many visitors.
However, there are occasional mentions of rooms being a bit outdated and cold, especially on the top floors. Despite this, the majority of guests found their accommodations clean, spacious and well-furnished, making for a pleasant and comfortable stay at the hotel. The proximity to Brussels Airport and efficient shuttle service are added benefits, making this hotel a convenient choice for travelers.
At the Holiday Inn Hotel Brussels Airport by IHG, guests consistently highlight the exceptional comfort of the beds. The mattresses receive high praise, often described as super comfy, supportive and, in some cases, amongst the best experienced by visitors. High-quality bedding further enhances the experience with many noting its cleanliness, softness and warmth. From the simple yet precise term "comfortable bed" to more enthusiastic remarks like "very comfortable bed in the rooms" or "rarely had such a comfortable bed," the consensus is clear. Pillows are also commended for their comfort, whether firm or soft, contributing to restful sleep. Some guests do note non-traditional bed designs, such as couch beds or softer mattresses, but the general feedback underscores an exemplary standard in sleep quality—ideal for both short stays and extended visits.
The Holiday Inn Hotel Brussels Airport impresses overwhelmingly with its high standards of cleanliness. Guests frequently highlight the clean and spacious rooms, noting that they are tidy, modern and well-organized. The hotel's overall cleanliness, from the bedrooms and bathrooms to the hallways and common areas, receives consistent praise. Reviewers commend the sanitation throughout the hotel, pointing out the fresh and clean smell that greets them upon arrival.
The facilities, including sheets, towels and bathroom amenities, are well-maintained and clean, contributing to a comfortable stay. The modern decor and impeccable upkeep of both rooms and shared spaces enhance the hotel experience, making it a pleasant and hygienic environment for travelers. Prospective visitors can expect a spotless, cozy and very clean hotel where cleanliness is evidently a top priority.
At the Holiday Inn Hotel Brussels Airport by IHG, the standout feature across guest reviews is undoubtedly the exceptional quality of the staff. The team, from reception to the restaurant, receives high praise for their friendliness, professionalism and helpful demeanor. Guests frequently mention the warm and smooth check-in and check-out processes, highlighting an efficient and pleasant start and end to their stays.
The receptionists are particularly noted for being extremely supportive and responsive, consistently going above and beyond to meet guests' needs, often with a smile. Many reviews commend the front desk staff for their attentiveness and ability to handle requests promptly. Language barriers are rarely an issue, as the staff is fluent in multiple languages, including English and French, enhancing communication and overall guest experience.
In the restaurant, the team maintains a high level of service, paying special attention to accommodate dietary needs with patience and care. Across all departments, the staff are described as kind, courteous and professional, creating a welcoming atmosphere that resonates with guests well beyond their stay.
Indeed, whether it's a brief stopover or a longer visit, the hotel's staff consistently earns accolades for their dedication, making the Holiday Inn Hotel Brussels Airport a standout choice for travelers seeking excellent service.
The WiFi experience at Holiday Inn Hotel Brussels Airport by IHG, has received mixed feedback from guests. On the positive side, several guests have remarked that the WiFi worked well with some highlighting that the connection was fast and had good bandwidth. This suggests that when the WiFi is functioning as intended, it provides a reliable and efficient service for guests.
However, other reviews indicate that there are issues with the WiFi service, particularly on the 7th floor, where connectivity was reported to be very poor. Some guests mentioned that the internet frequently cuts out and in some cases, the WiFi was so bad that guests had to rely on their 4G data instead. It's also noted that the hotel's ongoing efforts to digitize services may be inefficient, impacting the overall WiFi experience.
Despite these inconsistencies, public WiFi is available throughout the hotel and when functioning properly, it seems to meet the needs of visitors adequately. The hotel staff have been described as friendly and the overall service as pleasant, which might make up for occasional tech inconveniences.
The Holiday Inn Hotel Brussels Airport boasts a remarkable gym that frequently garners praise from guests for its quality and cleanliness. Visitors consistently highlight the gym as being better than those found in many other hotels, describing it as spacious, clean and well-equipped. The facility offers a wide variety of modern workout equipment, catering to diverse fitness needs.
Many describe the gym as extensive with numerous machines and all amenities being kept in excellent condition. The modern and well-kept nature of the fitness center is also a recurrent theme in the feedback. Guests appreciate the clean and comfortable environment, making their exercise routines enjoyable and effective.
From those who were able to use it, the reviews note that the gym is very large, well-maintained and equipped to meet high expectations. Even those who did not have the chance to work out mentioned the gym looked decent from the outside. All in all, the fitness center at this hotel is highly regarded, making it a standout feature for fitness enthusiasts and travelers who value maintaining their exercise routines while on the go.
Holiday Inn Hotel Brussels Airport receives mixed feedback regarding its parking facilities. On the positive side, the hotel offers a large, well-maintained parking lot with plenty of spaces, making it easy to find parking. Guests appreciate that the parking is spacious and easily accessible. Many reviewers found the parking to be super convenient and well laid out with additional options like long-term parking and hourly spots.
However, the cost of parking emerges as a significant drawback. Many guests feel that the parking fees are excessively high with rates often cited around €22 per day. Although there are reduced rates available on weekends and occasional discounts offered, the overall sentiment is that the parking charges are steep and not always adequately disclosed beforehand.
Some guests also noted that the parking directions could be confusing and a few mentioned that the parking lot was sometimes full. The high cost of parking is a recurring concern, overshadowing the otherwise good parking experience.
Overall, while the parking facilities are ample and convenient, the high fees present a notable downside for many of the guests.
Holiday Inn Hotel Brussels Airport by IHG, is well-regarded for its family-friendly offerings, making it an ideal choice for those traveling with children. The hotel boasts spacious and beautifully renovated family rooms, comfortably accommodating families of four. Guests appreciate the well-equipped rooms and amenities tailored for families, ensuring a pleasant and hassle-free stay.
The hotel's child-friendly facilities include a variety of engaging activities such as a pool table and foosball table, which provide endless entertainment for the kids. Play areas specifically designed for children contribute to making their stay enjoyable and safe.
Families feel particularly welcomed and well-catered for with all necessary amenities provided to ensure comfort and convenience. The hotel’s efforts to cater to family needs, including catering to dietary restrictions like food allergies, are highly commendable.
In addition to the well-appointed rooms, the hotel's overall environment and facilities make it a perfect destination for family vacations. The accommodating atmosphere and family-friendly zone guarantee that both adults and children will have a satisfying stay. For those traveling with pets, the hotel is also welcoming, ensuring a seamless experience for the entire family.
Overall, Holiday Inn Hotel Brussels Airport stands out as a top choice for families looking for a comfortable and accommodating stay in Brussels.
Holiday Inn Hotel Brussels Airport by IHG, is a modern and tastefully decorated property, ideal for business travelers and those needing convenient access to the airport. Guests frequently commend the hotel for its excellent cleanliness and comfortable rooms, noting the accommodation often exceeds expectations. The hotel offers all the standard amenities one would expect from a four-star establishment and the service quality generally meets the four-star rating.
However, while many find the hotel to be worthy of American four-star standards, some reviews hint at inconsistencies—particularly in language proficiency among staff and breakfast options not matching the anticipated variety for a hotel of this category. Guests agree the food quality prepared by the chef is commendable, but they suggest more variety could be added to align with typical four-star hotels.
Overall, the hotel receives praise as a superb choice within its category, often described as top-notch. With friendly staff and good value for money, it successfully lives up to its four-star status in most areas, making it a worthy consideration for travelers.
Holiday Inn Hotel Brussels Airport by IHG, is highly regarded for its exceptional amenities tailored to business travelers. Its location near NATO HQ and other key business areas makes it extremely convenient for those on corporate trips. Visitors found the hotel to be perfect for business purposes, noting its functional and elegant decor.
The rooms are designed with business in mind, featuring work areas and comfortable desks and chairs, making it easy to work on a laptop. The hotel offers a variety of services including a gym, quality food and a hearty breakfast. The presence of multifunctional spaces and dedicated business meeting rooms ensures that meetings and conferences can be conducted seamlessly.
Guests praised the hotel for meeting their expectations completely, particularly appreciating the smooth check-in and check-out processes with helpful staff. The hotel's location makes it an excellent choice for a short business stay, ensuring ease of access to offices and training internships. Overall, it offers good value for money, especially given the high standards of comfort and service provided.
Holiday Inn Hotel Brussels Airport, an IHG Hotel, offers a range of accessibility features that cater to guests with disabilities. The standout feature is the efficient and practical airport shuttle service, which is free and runs on schedule, providing convenience and making travel to and from the airport seamless. The hotel's proximity to the airport, approximately seven minutes away, adds another layer of ease for travelers.
The interior of the hotel is designed with accessibility in mind. The rooms have accessibility features, including recently renovated bathrooms that accommodate various needs. The overall environment delivers on comfort, cleanliness and security, which enhances the stay for all guests.
For those driving, the parking area is dedicated and accessible, though it tends to fill up on weekends and comes with additional costs. There is a call for free parking, especially considering the accessibility needs of disabled guests.
In terms of service, the staff are multilingual, fluent in English and French among other languages and always ready to assist. The hotel also incorporates helpful technology with screens for check-in and check-out, accompanied by staff to provide support.
The combination of location, accessibility, style and comfort makes Holiday Inn Hotel Brussels Airport a commendable choice for travelers with disabilities.
The Holiday Inn Hotel Brussels Airport by IHG, offers a welcoming experience for travelers accompanied by their pets. The hotel is conveniently located for guests with dogs, providing a comfortable and accommodating environment. Pets are allowed in the rooms and the dog-friendly services ensure that canine visitors feel right at home.
While there might not be extensive grass areas specifically for pets, the overall pet-friendly facilities make up for it. Dogs, whether small breeds like a Maltese or young puppies, are greeted with open arms and a daily fee is agreed upon for their stay. Guests appreciate the dog-friendly atmosphere and the available amenities that cater to their furry companions.
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Location
Ideal for business travelers, the hotel is close to corporate offices and offers excellent access to key highways. However, some guests noted a bit of distance from the bustling city center, which might be a consideration for those planning extensive sightseeing in downtown Brussels.
The hotel's tranquil setting and comfortable amenities, including spacious rooms and a comprehensive breakfast buffet, further enhance its appeal. Guests can appreciate the soundproofed rooms despite the proximity to the airport, ensuring a restful stay.
In summary, the Holiday Inn Hotel Brussels Airport provides a strategic and serene location for both short and extended stays, offering outstanding connectivity to the airport, business hubs and the heart of Brussels.
Breakfast
The service also receives high marks with mentions of attentive and friendly staff contributing to an enjoyable dining atmosphere. Guests valued the early start time of the breakfast, accommodating those with early flights. Despite the breakfast's high quality and variety, a few guests noted that the 25 euros per person charge felt steep and suggested adding more fresh fruit and vegetable options.
Overall, the breakfast at the Holiday Inn Hotel Brussels Airport is described as a great start to the day with something to cater to diverse tastes and dietary needs. The combination of good food, excellent service and a warm atmosphere makes it a standout feature of the hotel.
Dinner
The creativity and attentiveness of the restaurant staff is another highlight, contributing to an extraordinary service that enhances the dining experience. The generous and tasty buffet options, along with gluten-free choices (albeit limited), cater to diverse dietary needs. Guests also note the varied and good dinner selections available until 10:00 pm.
However, some areas for improvement have been highlighted. The high prices of both food and drinks and the slow service at times, are common points of critique. Additionally, limited space and occasional long waits for dishes like hamburgers have been noted. Some guests experienced disappointment with specific items, such as overcooked steak and overly dry grilled fish during BBQ nights. Operating hours are another concern with several reviews mentioning the restaurant's early closing times and occasional closures without prior notice.
In summary, while the restaurant's prices are on the higher side, the overall dining experience at the Holiday Inn Hotel Brussels Airport features good food, a pleasant dining atmosphere and commendable staff service, making it a noteworthy dining destination for guests.
Rooms
The rooms' layout and decor are often highlighted as visually appealing, adding to the overall coziness and comfort. Soundproofing in the rooms is adequate, making for a quiet and restful stay, although a few guests near the elevators did report some noise. The availability of double beds and family-sized rooms caters well to different needs and the modern, stylish renovations have significantly enhanced the stay experience for many visitors.
However, there are occasional mentions of rooms being a bit outdated and cold, especially on the top floors. Despite this, the majority of guests found their accommodations clean, spacious and well-furnished, making for a pleasant and comfortable stay at the hotel. The proximity to Brussels Airport and efficient shuttle service are added benefits, making this hotel a convenient choice for travelers.
Beds
Cleanliness
The facilities, including sheets, towels and bathroom amenities, are well-maintained and clean, contributing to a comfortable stay. The modern decor and impeccable upkeep of both rooms and shared spaces enhance the hotel experience, making it a pleasant and hygienic environment for travelers. Prospective visitors can expect a spotless, cozy and very clean hotel where cleanliness is evidently a top priority.
Staff
The receptionists are particularly noted for being extremely supportive and responsive, consistently going above and beyond to meet guests' needs, often with a smile. Many reviews commend the front desk staff for their attentiveness and ability to handle requests promptly. Language barriers are rarely an issue, as the staff is fluent in multiple languages, including English and French, enhancing communication and overall guest experience.
In the restaurant, the team maintains a high level of service, paying special attention to accommodate dietary needs with patience and care. Across all departments, the staff are described as kind, courteous and professional, creating a welcoming atmosphere that resonates with guests well beyond their stay.
Indeed, whether it's a brief stopover or a longer visit, the hotel's staff consistently earns accolades for their dedication, making the Holiday Inn Hotel Brussels Airport a standout choice for travelers seeking excellent service.
Wi-Fi
However, other reviews indicate that there are issues with the WiFi service, particularly on the 7th floor, where connectivity was reported to be very poor. Some guests mentioned that the internet frequently cuts out and in some cases, the WiFi was so bad that guests had to rely on their 4G data instead. It's also noted that the hotel's ongoing efforts to digitize services may be inefficient, impacting the overall WiFi experience.
Despite these inconsistencies, public WiFi is available throughout the hotel and when functioning properly, it seems to meet the needs of visitors adequately. The hotel staff have been described as friendly and the overall service as pleasant, which might make up for occasional tech inconveniences.
Gym
Many describe the gym as extensive with numerous machines and all amenities being kept in excellent condition. The modern and well-kept nature of the fitness center is also a recurrent theme in the feedback. Guests appreciate the clean and comfortable environment, making their exercise routines enjoyable and effective.
From those who were able to use it, the reviews note that the gym is very large, well-maintained and equipped to meet high expectations. Even those who did not have the chance to work out mentioned the gym looked decent from the outside. All in all, the fitness center at this hotel is highly regarded, making it a standout feature for fitness enthusiasts and travelers who value maintaining their exercise routines while on the go.
Parking
However, the cost of parking emerges as a significant drawback. Many guests feel that the parking fees are excessively high with rates often cited around €22 per day. Although there are reduced rates available on weekends and occasional discounts offered, the overall sentiment is that the parking charges are steep and not always adequately disclosed beforehand.
Some guests also noted that the parking directions could be confusing and a few mentioned that the parking lot was sometimes full. The high cost of parking is a recurring concern, overshadowing the otherwise good parking experience.
Overall, while the parking facilities are ample and convenient, the high fees present a notable downside for many of the guests.
Family
The hotel's child-friendly facilities include a variety of engaging activities such as a pool table and foosball table, which provide endless entertainment for the kids. Play areas specifically designed for children contribute to making their stay enjoyable and safe.
Families feel particularly welcomed and well-catered for with all necessary amenities provided to ensure comfort and convenience. The hotel’s efforts to cater to family needs, including catering to dietary restrictions like food allergies, are highly commendable.
In addition to the well-appointed rooms, the hotel's overall environment and facilities make it a perfect destination for family vacations. The accommodating atmosphere and family-friendly zone guarantee that both adults and children will have a satisfying stay. For those traveling with pets, the hotel is also welcoming, ensuring a seamless experience for the entire family.
Overall, Holiday Inn Hotel Brussels Airport stands out as a top choice for families looking for a comfortable and accommodating stay in Brussels.
4 Star
However, while many find the hotel to be worthy of American four-star standards, some reviews hint at inconsistencies—particularly in language proficiency among staff and breakfast options not matching the anticipated variety for a hotel of this category. Guests agree the food quality prepared by the chef is commendable, but they suggest more variety could be added to align with typical four-star hotels.
Overall, the hotel receives praise as a superb choice within its category, often described as top-notch. With friendly staff and good value for money, it successfully lives up to its four-star status in most areas, making it a worthy consideration for travelers.
Business
The rooms are designed with business in mind, featuring work areas and comfortable desks and chairs, making it easy to work on a laptop. The hotel offers a variety of services including a gym, quality food and a hearty breakfast. The presence of multifunctional spaces and dedicated business meeting rooms ensures that meetings and conferences can be conducted seamlessly.
Guests praised the hotel for meeting their expectations completely, particularly appreciating the smooth check-in and check-out processes with helpful staff. The hotel's location makes it an excellent choice for a short business stay, ensuring ease of access to offices and training internships. Overall, it offers good value for money, especially given the high standards of comfort and service provided.
Accessible
The interior of the hotel is designed with accessibility in mind. The rooms have accessibility features, including recently renovated bathrooms that accommodate various needs. The overall environment delivers on comfort, cleanliness and security, which enhances the stay for all guests.
For those driving, the parking area is dedicated and accessible, though it tends to fill up on weekends and comes with additional costs. There is a call for free parking, especially considering the accessibility needs of disabled guests.
In terms of service, the staff are multilingual, fluent in English and French among other languages and always ready to assist. The hotel also incorporates helpful technology with screens for check-in and check-out, accompanied by staff to provide support.
The combination of location, accessibility, style and comfort makes Holiday Inn Hotel Brussels Airport a commendable choice for travelers with disabilities.
Dog Friendly
While there might not be extensive grass areas specifically for pets, the overall pet-friendly facilities make up for it. Dogs, whether small breeds like a Maltese or young puppies, are greeted with open arms and a daily fee is agreed upon for their stay. Guests appreciate the dog-friendly atmosphere and the available amenities that cater to their furry companions.
No, Holiday Inn Hotel Brussels Airport by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Hotel Brussels Airport by IHG.
Yes, Holiday Inn Hotel Brussels Airport by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Hotel Brussels Airport by IHG.
Yes, Holiday Inn Hotel Brussels Airport by IHG has a gym.
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