Pentahotel Brussels Airport
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Summary of reviewsPentahotel Brussels Airport is strategically located near Brussels Airport, serving as an ideal choice for travelers with early flights or business in nearby areas such as Brussels Expo and NATO. The hotel's location is complemented by convenient amenities like secure parking and an airport shuttle service, making it appealing for both business and leisure guests. The hotel's clean and modern design, combined with a serene green environment, provides a peaceful retreat from the city's hustle and bustle.
Breakfast at Pentahotel Brussels Airport receives mixed reviews, with guests appreciating the plentiful variety and quality of items, such as excellent coffee and croissants. While the breakfast is generally satisfying, there is room for improvement in menu variety and value for money. Similarly, dinner options are limited but offer reliable Belgian staples, making the hotel's restaurant a convenient choice, although it may not satisfy those seeking extensive culinary variety.
The rooms are frequently praised for being clean, comfortable, and well-equipped with essential amenities. Despite this, some guests find the rooms compact, with occasional maintenance issues like outdated furnishings and insufficient sound insulation. Nonetheless, the staff's friendliness and professionalism, particularly highlighted by individual staff members like Hasan, enhance the overall guest experience, making visitors feel welcomed and assisted throughout their stay.
Guests appreciate the free Wi-Fi, despite some variability in quality across different areas of the hotel. The gym stands out as a notable feature, praised for its cleanliness and comprehensive equipment, which rivals those found in higher-rated hotels. While the cost of on-site parking is considered high, ample space is available, and alternative free parking can be found nearby.
For families, the hotel's quiet and green surroundings provide a suitable environment, though specific family-oriented amenities are limited. The staff's attentiveness extends to ensuring a comfortable experience for business travelers, offering practical facilities and a pleasant atmosphere for short stays. Overall, Pentahotel Brussels Airport delivers good value for its strategic location and essential amenities, with room for improvement in certain areas to enhance the guest experience further.
Categories
Breakfast at Pentahotel Brussels Airport receives mixed reviews, with guests appreciating the plentiful variety and quality of items, such as excellent coffee and croissants. While the breakfast is generally satisfying, there is room for improvement in menu variety and value for money. Similarly, dinner options are limited but offer reliable Belgian staples, making the hotel's restaurant a convenient choice, although it may not satisfy those seeking extensive culinary variety.
The rooms are frequently praised for being clean, comfortable, and well-equipped with essential amenities. Despite this, some guests find the rooms compact, with occasional maintenance issues like outdated furnishings and insufficient sound insulation. Nonetheless, the staff's friendliness and professionalism, particularly highlighted by individual staff members like Hasan, enhance the overall guest experience, making visitors feel welcomed and assisted throughout their stay.
Guests appreciate the free Wi-Fi, despite some variability in quality across different areas of the hotel. The gym stands out as a notable feature, praised for its cleanliness and comprehensive equipment, which rivals those found in higher-rated hotels. While the cost of on-site parking is considered high, ample space is available, and alternative free parking can be found nearby.
For families, the hotel's quiet and green surroundings provide a suitable environment, though specific family-oriented amenities are limited. The staff's attentiveness extends to ensuring a comfortable experience for business travelers, offering practical facilities and a pleasant atmosphere for short stays. Overall, Pentahotel Brussels Airport delivers good value for its strategic location and essential amenities, with room for improvement in certain areas to enhance the guest experience further.
Business Hotel
Offers modern facilities and services suitable for business travelers. Provides convenient access to the airport and business districts.
Hotel with Parking
This hotel is located near Brussels Airport and provides dedicated parking facilities for travelers, offering convenience for guests with vehicles.
Hotel with Gym
Pentahotel Brussels Airport has a gym that is open 24 hours. It also offers a Pentalounge, billiards, and a game console in the lounge.
Family Friendly Hotel
Dog Friendly Hotel
Cheap Hotel
Accessible Hotel
3-Star Hotel
Guest Reviews
Pentahotel Brussels Airport is strategically positioned for travelers seeking proximity to Brussels Airport, making it an ideal choice for short stays or those with early flights. The hotel’s location is applauded for its practicality, being just minutes away from the airport and easily accessible by public transport, including trains and buses. This accessibility extends to key areas such as Brussels Expo and NATO, as well as public transport links that seamlessly connect guests to the city center. The surrounding quiet and green environment adds to the appeal, providing a relaxing oasis away from the city’s hustle and bustle. Additionally, the hotel offers convenient amenities such as secure parking and a shuttle service to the airport, enhancing its attractiveness for both business and leisure travelers. Guests frequently commend the hotel for its excellent value, cleanliness, welcoming staff, and overall pleasant atmosphere, underlining it as a dependable choice for those needing easy access to the airport and nearby business destinations.
Pentahotel Brussels Airport presents a mixed breakfast experience according to guest reviews. Positively, many visitors praise the breakfast for being plentiful and varied, providing a hearty start to the day with a good selection of items including rich, tasty, and natural ingredients. There's appreciation for the quality of the coffee and excellent croissants, contributing to the overall enjoyment.
For those seeking a variety in their morning meals, the hotel's breakfast seems to generally satisfy, offering a diverse range of breads, yogurts, drinks, and even vegan options, making it suitable for an array of dietary preferences. Early breakfast service and pleasant staff further enhance the experience, conveniently catering to guests with tight schedules.
However, some guests note certain gaps in the menu, such as the absence of hot dishes like scrambled or boiled eggs, and limited savory options, hinting at a less comprehensive breakfast offering compared to what the price might suggest. Pricing for breakfast appears to be a recurring theme, with several guests feeling that the 20 to 25 euros charged per person does not quite match the variety and quality expected at that rate. Despite these concerns, there’s wide recognition for the flavor and presentation, with some guests considering the cost worthwhile for the convenience and substantial fare provided before a busy day or flight.
Overall, Pentahotel Brussels Airport's breakfast emerges as a satisfactory blend of taste and quality, albeit with room for improvement in variety and price alignment.
Nestled conveniently close to the airport, Pentahotel Brussels Airport offers a dining experience accompanied by a cozy ambiance and attentive staff. The breakfast and the bar receive positive feedback, with guests praising the delightful food and the cozy setting of the bar area. However, the dinner options present a mixed bag for guests.
While some dishes, like the stew with mashed potatoes, fish and chips, and steaks, are lauded for their flavor, many diners find the menu limited and not as varied as they would expect. The trend seems to revolve around a dependable selection of Belgian staples and pizzas, which are often the go-to choices after hours. Guests appreciate the availability of food 24/7, though it's primarily limited to frozen pizzas, which, despite being moderately priced, receive satisfactory comments. The hotel does aim to please with good portions and pleasant presentation when possible.
For travelers wishing to explore beyond the confines of the hotel's dining options, the limited selection and lack of menu variety may encourage adventuring out. Overall, while the restaurant at the Pentahotel Brussels Airport offers a solid and convenient option for travelers, it might not be the top choice for those seeking culinary variety and extensive menu choices.
Pentahotel Brussels Airport offers rooms that are consistently described as clean, comfortable, and equipped with all essential amenities. Guests appreciated the modern design and practical layout, which includes comfortable bedding that contributes to a restful stay. The bathrooms often feature wonderful rain showers, adding a touch of luxury to the experience. Many visitors found the location near the airport convenient for transit stays, and they highlighted the availability of free music and movies as a charming perk.
Despite some positive aspects, a common remark among guests was the small size of the rooms. Some found the compact spaces claustrophobic, though they are often described as cozy. This compactness occasionally limited the functionality, especially for those traveling with multiple suitcases or seeking more spacious accommodations. Additionally, issues like poorly insulated windows and thin walls were noted, impacting the overall noise levels and temperature control in the rooms.
In some cases, the furnishings showed signs of wear, with carpets and mattresses needing updates. Guests occasionally encountered maintenance issues, such as broken showerheads and defective toilet connections. While the rooms provide a basic level of comfort suitable for short stays, a few guests felt maintenance and refurbishment could enhance the overall experience. Nonetheless, Pentahotel’s staff received praise for their helpfulness, ensuring that guests felt welcomed during their visit.
At Pentahotel Brussels Airport, guests frequently praise the comfort of the beds, which often results in a pleasant sleep experience. Many visitors appreciate the quality mattresses and comfy beds, noting them to be a high point of their stay. A few guests highlight the beds as heavenly or delicious, adding a flavorful lens to their comfort.
However, there are some concerns regarding bedding specifics. Some guests find the pillows excessively soft, lacking support, and the use of two small duvets on double beds has been mentioned as awkward and uncomfortable. On occasion, the bedding itself could be improved, with mentions of thin blankets and the need for thicker covers. Cleanliness related to bed linens has also been a point of critique for some, requiring attention.
Despite these mixed reviews, the overall sentiment seems to lean toward a comfortable experience at Pentahotel Brussels Airport, with many guests expressing satisfaction with the cozy and clean accommodation. While improvements in bedding specifics could enhance the stay further, the comfort of the beds remains a frequently noted positive aspect.
At Pentahotel Brussels Airport, reviews highlight a mix of positive and negative aspects regarding cleanliness. On the positive side, many guests appreciated the clean and comfortable rooms, noting that beds were very comfortable and the hotel overall had a modern and stylish vibe. The welcoming atmosphere and cleanliness of communal areas, such as lounges, received commendations as well. Some guests found warmth in the clean public spaces, adding to a pleasant ambiance.
However, there were notable concerns regarding cleanliness in various areas. Several guests pointed out issues such as dirty carpets, mold, dust, and hairs in bathrooms. Reports of cobwebs and signs of previous guests' occupancy detracted from the experience for others. The corridors and elevators were frequently mentioned as needing more attention to cleanliness.
In terms of room upkeep, reviews consistently mentioned the need for improvement, with mentions of outdated furnishings and lingering smells affecting their stay. Compounding these issues were heating problems and thin walls that reduced comfort levels. Despite these challenges, for those prioritizing proximity to the airport, the hotel serves as a convenient stopover spot, with notable positives in friendly staff and clean aspects in various parts of the building.
The Pentahotel Brussels Airport consistently impresses visitors with its outstanding staff service, earning high praise for their unwavering friendliness, professionalism, and attentiveness. The hotel’s team is recognized for their welcoming atmosphere, making guests feel comfortable and at ease from the moment they arrive. Many reviewers highlight the staff's willingness to go the extra mile, providing assistance whenever needed and maintaining a warm, cheerful demeanor. The reception staff, in particular, receives compliments for their multi-lingual capabilities and for promptly addressing any guest inquiries or issues.
Employee Hasan is specifically noted for his customer-oriented approach, leaving a memorable impression on guests. The hotel ensures a cozy and sociable environment, complemented by a great bar and recreational areas, enhancing the overall guest experience. Despite the occasional critical remark, the general consensus is that the staff at the Pentahotel Brussels Airport plays a crucial role in shaping a positive, pleasant stay for its guests, demonstrating impressive kindness and courtesy that is difficult to match.
Guests at Pentahotel Brussels Airport generally appreciate the availability of free Wi-Fi. The wireless internet access is praised for being fast and providing good coverage throughout much of the hotel, highlighting a strong connection that allows for seamless browsing for many guests. However, there are instances where Wi-Fi is described as poor in some rooms, with specific complaints about slow speeds and low quality in peripheral areas. This suggests variability in connection quality depending on the location within the hotel, which could be improved. Despite these occasional setbacks, the offering of complimentary Wi-Fi is seen as a positive aspect, along with the free movies available, enhancing the overall guest experience.
The Pentahotel Brussels Airport offers a gym that consistently garners positive feedback from guests. The facility is praised for being clean, well-organized, and equipped with an impressive array of machines and options, providing everything guests need for a solid workout. The gym is frequently highlighted as a standout feature of the hotel, described as fantastic and better than those found in many 4-star accommodations in the area. Guests appreciate the functional fitness room, which includes a variety of legitimate weight machines and dumbbells, making it favorable for different types of fitness routines. Additionally, the gym is noted for its inviting environment, contributing to a pleasant workout experience. The presence of a pool table alongside the gym adds an extra layer of recreational options, enhancing the overall guest experience.
Pentahotel Brussels Airport offers on-site parking conveniently located next to the entrance, making it easily accessible for guests. However, the cost of parking has been a point of concern for many visitors, with fees ranging between €16 and €20 per night, which some consider excessive, particularly for an outdoor lot. Despite the high costs, the parking area is ample and sufficient for various vehicle types, including vans and motorcycles. For those looking to avoid these extra charges, there's a possibility of finding free parking on the street nearby. Overall, while the parking is practical and well-located, its price is often regarded as disproportionately high compared to the hotel's attractive rates and overall location.
Pentahotel Brussels Airport provides a convenient and comfortable option for families traveling by plane. While specific activities for kids are not directly mentioned, the location offers a clean and quiet environment with green surroundings, which can be appealing for families. However, it's worth noting that the area lacks nearby family-oriented facilities or food courts, and no specific provisions for children, such as a baby's bed, are highlighted. Despite these factors, the hotel's quiet atmosphere and proximity to the airport make it a suitable choice for a brief family stay in Brussels.
Pentahotel Brussels Airport is a mid-range accommodation option offering simplicity with all the necessary amenities, making it suitable for short stays, particularly business trips of a few days. Positioned near the airport, it boasts a great price-quality ratio, providing good value for money for those prioritizing affordability. The hotel has a modern and extraordinary style that many guests find appealing, and the functional facilities are complemented by a kind and helpful staff. While appreciated for its comfort, the hotel's room noise levels are a noted drawback, which some guests find unacceptable for a three-star establishment. The overall experience is mixed, with some feeling the quality falls short of typical three-star standards, yet others are pleased enough to return. Ideal for a brief overnight stop, Pentahotel Brussels Airport offers reasonable rates in exchange for its modest location and features.
Pentahotel Brussels Airport emerges as a practical choice for business travelers, offering a blend of affordability and convenience. Its strategic location near the airport and its close proximity to key business destinations make it an ideal stopover for those with early flights or nearby meetings. Guests have noted the hotel's good price-to-quality ratio, enhancing its appeal as a budget-friendly yet comfortable option for short stays.
The hotel is equipped to handle business needs, boasting facilities such as meeting rooms with attentive service, and is praised for its value for money in the competitive Brussels market. Although not the closest to NATO, its distance allows for a pleasant walk, aligning well with the intentions of those who prefer using public transport or enjoy a stroll. The hotel's accessibility to the Diegem train station ensures a seamless connection to Brussels Central.
Business travelers have appreciated the staff's availability and the excellent breakfast, labeling it an ideal spot for those needing a quick yet comfortable overnight stay. This combination of factors makes Pentahotel Brussels Airport a fitting choice for business visitors seeking efficiency and comfort during their travels.
Pentahotel Brussels Airport provides a generally positive experience for guests with disabilities, with some mixed reviews. The establishment is noted to specify its wheelchair accessibility, which seems to be confirmed by guests who appreciate the accessible parking options available. Additionally, the hotel's reception is accessible around the clock, ensuring that assistance is always available. While the hotel exhibits excellent accessibility, there are mentions of inconsistencies in room readiness and cleanliness, which might affect some guests. Although the accessibility features are generally praised, there seems to be room for improvement in ensuring a consistently high standard for all aspects of the guest experience.
Pentahotel Brussels Airport offers a pet-friendly environment that generally appeals to guests traveling with their furry companions. The hotel allows guests to bring their dogs, enhancing the travel experience for pet owners. Guests have noted that an extra fee is required for accommodating pets, typically set at 20 euros per night. Some patrons appreciated the flexibility in pricing, such as being charged for one dog despite having two chihuahuas, although this experience seems to vary. While the hotel provides an opportunity for pets to accompany their owners, some reviews indicated that the level of hospitality towards pets could be improved, and others pointed out limited space for larger dogs.
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Location
Breakfast
For those seeking a variety in their morning meals, the hotel's breakfast seems to generally satisfy, offering a diverse range of breads, yogurts, drinks, and even vegan options, making it suitable for an array of dietary preferences. Early breakfast service and pleasant staff further enhance the experience, conveniently catering to guests with tight schedules.
However, some guests note certain gaps in the menu, such as the absence of hot dishes like scrambled or boiled eggs, and limited savory options, hinting at a less comprehensive breakfast offering compared to what the price might suggest. Pricing for breakfast appears to be a recurring theme, with several guests feeling that the 20 to 25 euros charged per person does not quite match the variety and quality expected at that rate. Despite these concerns, there’s wide recognition for the flavor and presentation, with some guests considering the cost worthwhile for the convenience and substantial fare provided before a busy day or flight.
Overall, Pentahotel Brussels Airport's breakfast emerges as a satisfactory blend of taste and quality, albeit with room for improvement in variety and price alignment.
Dinner
While some dishes, like the stew with mashed potatoes, fish and chips, and steaks, are lauded for their flavor, many diners find the menu limited and not as varied as they would expect. The trend seems to revolve around a dependable selection of Belgian staples and pizzas, which are often the go-to choices after hours. Guests appreciate the availability of food 24/7, though it's primarily limited to frozen pizzas, which, despite being moderately priced, receive satisfactory comments. The hotel does aim to please with good portions and pleasant presentation when possible.
For travelers wishing to explore beyond the confines of the hotel's dining options, the limited selection and lack of menu variety may encourage adventuring out. Overall, while the restaurant at the Pentahotel Brussels Airport offers a solid and convenient option for travelers, it might not be the top choice for those seeking culinary variety and extensive menu choices.
Rooms
Despite some positive aspects, a common remark among guests was the small size of the rooms. Some found the compact spaces claustrophobic, though they are often described as cozy. This compactness occasionally limited the functionality, especially for those traveling with multiple suitcases or seeking more spacious accommodations. Additionally, issues like poorly insulated windows and thin walls were noted, impacting the overall noise levels and temperature control in the rooms.
In some cases, the furnishings showed signs of wear, with carpets and mattresses needing updates. Guests occasionally encountered maintenance issues, such as broken showerheads and defective toilet connections. While the rooms provide a basic level of comfort suitable for short stays, a few guests felt maintenance and refurbishment could enhance the overall experience. Nonetheless, Pentahotel’s staff received praise for their helpfulness, ensuring that guests felt welcomed during their visit.
Beds
However, there are some concerns regarding bedding specifics. Some guests find the pillows excessively soft, lacking support, and the use of two small duvets on double beds has been mentioned as awkward and uncomfortable. On occasion, the bedding itself could be improved, with mentions of thin blankets and the need for thicker covers. Cleanliness related to bed linens has also been a point of critique for some, requiring attention.
Despite these mixed reviews, the overall sentiment seems to lean toward a comfortable experience at Pentahotel Brussels Airport, with many guests expressing satisfaction with the cozy and clean accommodation. While improvements in bedding specifics could enhance the stay further, the comfort of the beds remains a frequently noted positive aspect.
Cleanliness
However, there were notable concerns regarding cleanliness in various areas. Several guests pointed out issues such as dirty carpets, mold, dust, and hairs in bathrooms. Reports of cobwebs and signs of previous guests' occupancy detracted from the experience for others. The corridors and elevators were frequently mentioned as needing more attention to cleanliness.
In terms of room upkeep, reviews consistently mentioned the need for improvement, with mentions of outdated furnishings and lingering smells affecting their stay. Compounding these issues were heating problems and thin walls that reduced comfort levels. Despite these challenges, for those prioritizing proximity to the airport, the hotel serves as a convenient stopover spot, with notable positives in friendly staff and clean aspects in various parts of the building.
Staff
Employee Hasan is specifically noted for his customer-oriented approach, leaving a memorable impression on guests. The hotel ensures a cozy and sociable environment, complemented by a great bar and recreational areas, enhancing the overall guest experience. Despite the occasional critical remark, the general consensus is that the staff at the Pentahotel Brussels Airport plays a crucial role in shaping a positive, pleasant stay for its guests, demonstrating impressive kindness and courtesy that is difficult to match.
Wi-Fi
Gym
Parking
Family
3 Star
Business
The hotel is equipped to handle business needs, boasting facilities such as meeting rooms with attentive service, and is praised for its value for money in the competitive Brussels market. Although not the closest to NATO, its distance allows for a pleasant walk, aligning well with the intentions of those who prefer using public transport or enjoy a stroll. The hotel's accessibility to the Diegem train station ensures a seamless connection to Brussels Central.
Business travelers have appreciated the staff's availability and the excellent breakfast, labeling it an ideal spot for those needing a quick yet comfortable overnight stay. This combination of factors makes Pentahotel Brussels Airport a fitting choice for business visitors seeking efficiency and comfort during their travels.
Accessible
Dog Friendly
No, Pentahotel Brussels Airport doesn't have any pool.
No, a spa isn't available at Pentahotel Brussels Airport.
Yes, Pentahotel Brussels Airport welcomes dogs.
Yes, parking facilities are available at Pentahotel Brussels Airport.
Yes, Pentahotel Brussels Airport has a gym.
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