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Summary of reviewsGrand Hotel La Cloche Dijon - MGallery, located in the heart of Dijon, enjoys an exceptional and convenient position that guests frequently commend. Its proximity to the train station, historic center, shopping districts and local attractions makes it an ideal base for exploring the city. Visitors are pleased with the beautiful parks, cultural sites and vibrant markets nearby, along with the hotel's majestic architecture, cozy ambiance and high-quality amenities, solidifying its status as a top choice for a luxurious stay.
The breakfast experience is a major highlight, praised for its extensive and beautifully organized buffet featuring fresh, local and homemade products. Delicious pastries, fresh juices and creative options like homemade jams and smoothies are frequently mentioned. The breakfast setting with options to dine in a garden or conservatory, further enhances the experience. Friendly and attentive service, along with standout items like live-cooked scrambled eggs and gluten-free options, contribute to high satisfaction, despite occasional mentions of high prices and quality inconsistencies.
Dinner at the hotel’s restaurant receives generally favorable reviews for its taste and quality, though the menu's limited variety is noted. While guests enjoy the pleasant and luxurious ambiance, securing a reservation can be challenging, prompting some to opt for room service with mixed feedback. High prices and some perceived lapses in refinement notwithstanding, the restaurant is recommended for its overall dining pleasure.
The rooms at Grand Hotel La Cloche are generally well-received for their spaciousness, elegant decor, comfort and cleanliness. Some rooms feature modern amenities, impressive views and effective soundproofing. However, occasional criticisms mention smaller room sizes, lack of proper ventilation, impractical bathroom designs and minor maintenance issues.
Cleanliness is a strong point with many guests praising the spotless and comfortable environment across rooms and common areas. Despite some isolated concerns like dust, old carpets and maintenance in certain hallways, the overall satisfaction with cleanliness remains high.
The staff are frequently commended for their warm, friendly demeanor, efficiency and professionalism, particularly the housekeeping, valet and restaurant teams. The reception staff receive mixed reviews with some guests citing cold and impolite service, suggesting room for improvement.
The hotel's wifi is generally reliable and commended for good connectivity, although some guests note occasional patchiness. The spa offers high-quality, delightful relaxation sessions, although booking difficulties and limited availability can sometimes be an issue. The gym, while appreciated for being well-equipped and open 24/7, could benefit from modernization and more variety in equipment.
Parking facilities are well-regarded for their convenience, security and cleanliness with efficient valet service and EV charging stations adding to the appeal. Minor concerns include narrow parking spaces and cost but overall satisfaction is high.
While not specifically geared toward families, the hotel offers spacious family rooms and thoughtful touches like baby cribs and changing pads, making it possible to enjoy a family stay. The nightlife around the hotel is seen as lively and inviting, although some guests experience disturbances from bar music and street noise.
Overall, Grand Hotel La Cloche Dijon - MGallery is highly praised for its location, comfort, cleanliness and friendly service, making it a favored choice for those seeking a luxurious stay in Dijon.
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