The Crown Hotel boasts a central location that guests find highly convenient, especially for visits to Alton Towers and proximity to Longton Station and local shops. Its accessibility is heightened by being near a Tesco Extra and both train and bus stations, alongside offering free on-site parking, making transportation straightforward for visitors. Though the surrounding area might appear rough and the hotel is close to train tracks, the comfortable and clean beds ensure a satisfactory experience for those seeking budget accommodation.
Some aspects of the rooms at The Crown Hotel are positively noted, including their cleanliness and essential amenities with certain rooms featuring charming, older decor. Nonetheless, there are significant concerns regarding room conditions. Guests have reported issues like poor ventilation, excessive heat, cramped spaces, unpleasant smells, unreliable hot water and broken amenities. These issues suggest a substantial need for updates and maintenance to improve the overall guest experience.
Cleanliness and maintenance issues extend beyond the rooms. While bedding is consistently clean, other areas of the hotel, including bathrooms, sinks and walls, require better upkeep. Some guests also found the hotel environment deteriorated by the presence of unsavory characters and unpleasant odors, such as beer. Despite these challenges, visitors noted the temperature of the water, albeit without a clear consensus on whether it was a positive or negative aspect. Overall, the convenience of the location and the basic comforts of the rooms are overshadowed by the need for significant improvements in cleanliness and maintenance.
Whiston Hall is a hidden gem located in a beautiful and peaceful rural setting with spectacular views of the Staffordshire countryside. It's the perfect location for those wanting to explore nearby attractions such as Alton Towers or the Churnet Valley Railway. The hotel offers exceptional breakfast options with delicious and fresh food, including excellent vegetarian options. The dinner menu is well-presented with great value for money and exceptional food. While some guests found the limited menu or early dinner service to be an issue, most guests enjoyed the lovely food and friendly staff. The hotel provides lovely and cosy bedrooms that are well-maintained, clean and spacious with modern facilities. The hotel is undergoing a refurbishment, resulting in extremely high-quality and characterful spaces. The cleanliness of the hotel has been highly commended with the staff keeping the hotel spotless and well-maintained even providing small touches such as earplugs and biscuits. The staff at Whiston Hall are warm, welcoming and accommodating with many guests praising them for their excellent service. The hotel is also a great destination for families with friendly staff providing a range of activities for children. Although some guests found the beds a bit small or outdated with squeaky mattresses, most guests enjoyed the new and comfortable mattresses, offering a relaxing and restful sleep. Overall, Whiston Hall is a highly recommended place for a peaceful stay with amazing settings, lovely rooms and exceptional service.
Categories
Historic
Golf
Family
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-2 out of 2 hotels in and around Dilhorne